Jeep Compass Complaints (2019)

331 consumer complaints on file.

#11773359October 24, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I am reporting ongoing safety concerns involving my 2019 Jeep Compass Trailhawk, including unexpected engine shutdowns, repeated battery failures, electrical malfunctions, and recurring check engine warnings despite regular maintenance and multiple repairs. In 2023, the vehicle’s automatic start-stop system malfunctioned, causing the vehicle to shut down completely while I was traveling on the expressway. This created an extremely dangerous situation. The vehicle was towed for inspection, but no problem was identified. After being jump-started, the vehicle operated normally. In September 2024, both the main battery and auxiliary battery were replaced. However, the vehicle continued shutting down and requiring jump-starts. I subsequently took it to the dealership, where wiring connected to the battery system was replaced. The vehicle operated normally for several months following this repair. Since purchasing the vehicle, I have also experienced intermittent electrical malfunctions involving the radio and infotainment system. The radio unexpectedly shorts out, and the display screen goes completely black before eventually restoring itself. Additionally, during each of my last four routine oil changes, the vehicle has died or failed to restart, requiring a jump-start. Approximately one to two weeks after these maintenance visits, the check engine light illuminates. The vehicle has consistently received regular maintenance, yet these problems continue despite battery replacements and dealership repairs. My greatest concern is the possibility of another unexpected engine shutdown while driving, particularly at highway speeds. The 2023 expressway incident placed my safety and the safety of other motorists at risk. I am requesting an investigation into potential defects involving the automatic start-stop system, electrical system, battery management system, and related components. I am also requesting a review of similar complaints, recalls, and manufacturer servic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769740October 7, 2026
ENGINE
In July 2024 the engine blew a rod causing catastrophic engine failure causing our daughters Jeep while driving down [XXX] in San Antonio to lift off the ground from the force and leaving her no where to get to safety with no shoulder. Only being some months and 1505 miles out of warranty they denied any goodwill. This specific engine was the same motor that was involved in the Wood, et al. v. FCA US, LLC class action lawsuit. The Jeep was well maintenanced and no indication of any problems prior to the abrupt explosion under the hood while she was driving causing all fluids to immediately start pouring from the Jeep and leaving her little time to get to safety before the Jeep came to a stop and shut down. Where she was stranded was on one of the most dangerous parts of the highway on [XXX]. Now all motor mounts that we had just replaced in March of 2024 are bad, leaving to wonder if it was because a new engine was put onto compromised motor mounts in 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764223September 14, 2026
ELECTRICAL SYSTEM
After making a stop at a stop light the start/stop feature turned the vehicle off. When releasing the break instead of the car restarting, the vehicle stalled and applied the parking break.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763471September 10, 2026
UNKNOWN OR OTHER
The Jeep randomly said stop/safely vehicle will turn off soon and it quit and left me stranded at 11pm. I have taken it to several shops and no one seems to know how to fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760980August 31, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VISIBILITY/WIPER
The central Uconnect infotainment display completely failed, went black, and is entirely inoperable. Because the screen is dead, the rear backup camera fails to display an image when the vehicle is shifted into Reverse. This creates a severe safety hazard, drastically reduces rearward visibility, and places the vehicle in direct violation of Federal Motor Vehicle Safety Standard No. 111 (FMVSS 111) regarding mandated rear visibility.Furthermore, this total hardware failure completely locks out access to all internal vehicle safety, climate, and driving settings that are exclusively controlled via the touchscreen. The system failed prematurely roughly one year after purchase under normal operating conditions. This issue mirrors the symptoms of major backup camera recalls issued by Stellantis for newer model years, but my 2019 VIN is currently excluded. The manufacturer has quoted over $2,000 to repair this known component defect, which consumer data shows is linked to inadequate internal thermal management and overheating design flaws. I am filing this report to urge the NHTSA to investigate and mandate an expansion of the backup camera recall to include vulnerable 2019 vehicle batches. The Uconnect screen failure occurred simultaneously with a total loss of the Engine Stop/Start (ESS) system and a complete loss of illumination on the electronic gear shifter assembly, indicating a critical cascading failure within the vehicle's low-voltage electrical distribution network
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757536August 17, 2026
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
When driving it will randomly stall out/shut off in the middle of an intersection or just while driving in general. While also giving a message about the coolant temperature
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753535July 29, 2026
AIR BAGS
I was rear ended at a high rate of speed airbags didn’t deploy
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11752494July 23, 2026
AIR BAGS
The contact owns a 2019 Jeep Compass. The contact stated that while the vehicle was parked, the driver’s side side-curtain air bag deployed unexpectedly. There was no injury reported. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751519July 20, 2026
ENGINE, ELECTRICAL SYSTEM
While driving through a tunnel in Boston, MA, the vehicle shut off completely without warning and could not be restarted. The dashboard displayed multiple warning lights and the engine would not crank (clicking sound only). I was stranded inside an active tunnel in live traffic, requiring a Massachusetts State Police response and a tow. The dealer diagnosed a shorted starter, and during the same repair found the radiator leaking from its lower corner seam with no coolant remaining in the system (dealer repair order 316800, at 66,453 miles). An independent repair shop had documented dried coolant residue under the radiator three months earlier at 63,656 miles, indicating the leak had been developing. This vehicle also has a history of auxiliary battery failures affecting the stop/start system: the auxiliary battery failed at 22,517 miles and was replaced under warranty, and failed again at 58,094 miles. A sudden engine shutdown in a tunnel with no ability to restart is a serious safety hazard, and I am filing this complaint to document the failure. Repair invoices are available and can be uploaded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748014July 2, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, SERVICE BRAKES
I own a 2019 Jeep Compass with approximately 72,000 miles. For the past two years, I have experienced intermittent electrical and brake system failures that have become more frequent and severe despite multiple repair attempts. While driving, especially when turning, braking, or driving over potholes or uneven roads, the vehicle suddenly displays multiple warning lights, including ABS, traction control, brake, check engine, and service transmission warnings. At the same time, the digital speedometer changes to "--" and stops displaying vehicle speed. On one occasion, the analog speedometer also dropped unexpectedly. The most serious incident occurred after these warnings appeared while I was driving. I pulled over, shifted into Park, and attempted to turn the vehicle off, but it would not shut down for approximately 30 seconds. During that time, the brake warning light flashed continuously, indicating a possible electrical or communication failure. After restarting, some warnings cleared, but the check engine light remained on. Although the brake pedal still felt normal, I temporarily lost multiple electronic safety systems, including ABS, traction control, and the vehicle speed display. These failures occurred on a public roadway without warning, creating a significant safety risk and reducing my confidence that the vehicle will respond properly during an emergency. A diagnostic scan retrieved multiple communication-related fault codes, including U0002-00 (CAN Bus Off), U0121-00 (Lost Communication with ABS Module), U0129-00 (Lost Communication with Brake System Control Module), U1110 (Lost Vehicle Speed Message), U1120 (Lost Wheel Distance Message), U1141 (Lost Brake and Torque Message), and U12A8 (Lost Communication with Master Cylinder Pressure Sensor). The problem is intermittent, often clears after restarting, and is difficult to diagnose. Because it affects critical safety systems while the vehicle is in motion, I believe this represents a serious safety
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746549June 25, 2026
ELECTRICAL SYSTEM
The auto start/stop feature will fail at random when I come to a stop. My vehicle will shut off and the parking brake will turn on, leading to delays in traffic and unsafe traffic situations. I have had my battery replaced, so this has occured with new batteries and nothing wrong with my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743339June 10, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, VISIBILITY/WIPER
The rearview backup camera on my 2019 Jeep Compass Latitude has completely failed to function, creating a severe blind-spot safety hazard during reverse maneuvers. Screen goes black, or flickers on and off, or has lines and hotspots. It is not usable at all. This failure directly compromises the safety mandates established under Federal Motor Vehicle Safety Standard (FMVSS) No. 111.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741196June 1, 2026
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
Experienced countless "high coolant temp" followed by power loss and engine shutoff, yes—while driving—like everyone else. NHTSA CAMPAIGN: PE22013 Search it and read. They investigated it already & ruled it not dangerous enough. It took me spending so much money trying different fixes, then countless hours searching for a solution to finally realize that full investigation case was tucked away years ago. No big deal apparently. The conclusion gets it wrong of course. Part of the ruling claiming no safety risk is based on implying the car starts back right after engine loss and that's simply not true. Twice mine wouldn't start back after the incident, not immediately not within 30 minutes. Only once did it fail, then restart after. I've read through the hundreds of similar complaints and many are stranded after it happens as well. But there's definitely one thing in common EVERYONE'S DRIVING DOWN THE ROAD WHEN IT HAPPENS. This is a severely dangerous issue, putting peoples lives at risk. This is 100% on the manufacturer to bring to light and shamefully haven't. This started last summer for me and I didn't post about it but seeing brand new report still being added irks me. It didn't happen over the winter. And no it wasn't the alternator, battery, fuses, radiator, or injector.. I (understandably) heard it all and tried it all. Honestly I let it sit for a while and it stopped. The issue is unpredictable and undetectable by mechanics. Not sure what else you need.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740089May 26, 2026
ENGINE
I have to continually add motor oil to my engine. Every 1,000-1,500 miles I need a quart of oil added. There should be a recall to address this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739283May 21, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
UNKNOWN On just a regular day the vehicle stop showing on the screen the camera to back up , and glitching . The whole screen went out slowly by slowly . One day the screen lights up and you can see camera to warn you on cars and the next it doesn’t show anything on screen and it turns black . You can’t even read the temperature either because the screen blacks out or starts glitching really bad. I went to dealership and no recalls on that particular item .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738323May 16, 2026
UNKNOWN OR OTHER
Hearing a humming noise but when locked in 4wd lock it goes away. This is the clutch plates in the rear differential chattering and binding up. Over time this will wear bearings and gear out which in turn will lock up the rear differential causing a accident by loss of control. Jeep covered this problem up by a software update to the computer. All this does is change the behavior of the system as a whole not fix the problem. They need to recall it and change the rear differential and fix the clutch plate dragging that is causing all these issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736234May 7, 2026
AIR BAGS, SEATS
i rearended someone around 30 miles an hour going around a turn and my airbags did not deploy and my seat was so uncomfortable my hips are a little fucked up
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11735421May 3, 2026
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Car jerks and temp gadgets jumps too high. Message reads high coolant temperature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729068April 3, 2026
UNKNOWN OR OTHER
Vehicle message states Stop safely vehicle will shut off soon
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727899March 30, 2026
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
After replacing both batteries in my jeep compass 2019. The “Stop safely vehicle will shut down” message kept coming on. In traffic the car shut off completely and wouldn’t start. This is a reoccurring issue and jeep doesn’t care. It needs to be fixed. To shut off completely during driving is a safety hazard!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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