Jeep Compass Complaints (2019)

331 consumer complaints on file.

#11394635February 4, 2021
ENGINE
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE WORKED AS DESIGNED. THE AUTO START/STOP WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNCOAST CHRYSLER JEEP DODGE RAM (8755 PARK BLVD N, SEMINOLE, FL 33777, (727)393-4621) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 556.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390101January 26, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I BOUGHT MY 2019 JEEP COMPASS LIMITED FROM A DEALERSHIP ON 11/18/2020. SINCE THAT DAY IT HAS BEEN IN THE SHOP 4 TIMES. THREE TIMES BECAUSE THE START /STOP KEPT COMING ON SAYING TO HAVE IT SERVICED AND BECAUSE IT STOPPED ON ME AT A STOP SIGN AND WOULD NOT GO, HAD TO TURN IT OFF AND IT CRAKED AGAIN TELLING ME START/STOP HAS MALFUNCTIONED! TODAY1/26/2021 ALL LIGHTS ON DASH CAME ON IT LOST POWER ON THE INTERSTATE AND TOLD ME TO STOP HAVE ENGINE SERVICED NOW. SHUT DOWN WOULD NOT CRANK HAD TO CALL A TOW TRUCK TO TAKE TO DELEARSHIP. FROM WHAT I HAVE READ THESE CARS ARE A PIECE OF CRAP AND JEEP NEEDS TO TAKE NOTICE!! JEEP SHOULD NOT BE ALLOWED TO SALE A VEHICLE WITH SO MANY KNOWN PROBLEMS!! SO SORRY I LEFT HONDA FOR THIS!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389355January 22, 2021
ENGINE
ON 3 SEPARATE OCCASIONS NOW THE CAR RANDOMLY SHUTS OFF WHILE DRIVING. THIS IS A HUGE SAFETY CONCERN AS ONCE IT WAS ON THE HIGHWAY- THE CAR SHUTS DOWN AND STARTS TO DECELERATE- YOU LOOSE POWER STEERING AND POWER BRAKES AND THE CAR IS HARD TO CONTROL- THE LAST INCIDENT ALMOST CAUSED AN ACCIDENT- HAS BEEN TO THE DEALER 3 TIMES AND THEY ARE BASICALLY JUST THROWING DARTS AT TRYING TO FIX IT. THE FIRST FIX WAS JUST A COMPUTER UPDATE, THE SECOND FIX WAS A THERMOSTAT AND HOUSING THE THIRD FIX WAS AN AUXILIARY BATTERY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388400January 15, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
SO MY VEHICLE HAS BEEN REALLY SLUGGISH. HALF THE TIME IT DOESN'T WANT TO ACCELERATE, AND WHEN IT DOES IT SOUNDS LIKE IT'S HAVING TROUBLE SHIFTING GEARS. WHEN GETTING ON THE FREEWAY MY VEHICLE WILL GET TO THE SPEED OF 50 MPH AND MY RPM READING BETWEEN 4000-5000. I HAVE TRIED TO LET MY FOOT OFF THE GAS, MY SPEED GOES DOWN BUT RPM STAYS THE SAME. THIS IS REALLY SCARY ESPECIALLY WHEN YOU HAVE TO GET ON A BUSY HIGHWAY WITH A SPEED LIMIT OF 70, AND YOU CAN ONLY GO 50-55. I AM A FIRST RESPONDER, SOME TIMES I USE MY PERSONAL VEHICLE TO RESPOND TO INCIDENTS, DUE TO LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387806January 13, 2021
SERVICE BRAKES
FROM PURCHASE DATE THE BRAKES FELT BAD. I HAVE TAKEN MY CAR TO 2 DEALERSHIPS AND 3 TIMES TOTAL TO COMPLAIN ABOUT THE GRINDING AND BRAKE GRABBING AND TOLD NOTHING IS WRONG OR NO RECALLS, SO THEY DIDN'T WANT TO ADDRESS THIS ONGOING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378257December 7, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHEN TRYING TO START THE CAR IT WILL TURN OVER BUT NOT START. THE CAR TURNS ON AS IF IT WILL START BUT DOESN'T COMPLETELY CRANK. THIS IS NOT THE FIRST TIME SINCE I'VE HAD THIS CAR THAT IT HAS NOT CRANK. IT HAS ALSO TURNED OFF IN THE MIDDLE OF TRAFFIC ON A VERY BUSY HIGHWAY WHILE AT A RED LIGHT AND DID NOT TURN BACK ON. THIS IS A PROBLEM I SEE MANY PEOPLE ARE HAVING WITH THIS SIMILAR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376464November 26, 2020
SERVICE BRAKES, STEERING, WHEELS
MAKING A TURN AROUND AND THE CAR WENT OVER THE CURB BARELY AT 20 MPH OR SLOWER AND THEN THE CAR BECAME IN DRIVABLE. I HAVE BEEN TOLD THE RACK AND PINION IS BROKEN AND THAT JEEP HAS A 700+ PEOPLE WAITING LIST FOR THE PART BECAUSE THERE IS A BUG IN THE PART AND THEY REFUSED TO RELEASE IT TO THE PEOPLE SO NOW I DON'T HAVE A CAR TO DRIVE ALL BECAUSE I RAN OVER A CURB GOING LESS THAN 20 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373080November 4, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I BOUGHT MY JEEP MARCH 2019 AND HAVE NEVER HAD AN ISSUE. THEN A FEW MONTHS LATER THE RADIO STARTS PRESSING BUTTONS BY ITSELF. I TOOK IT TO THE LOCAL DODGE AND THEY SAID THERE WAS NOTHING WRONG WITH IT. THE NEXT THING TO GO WRONG IS THE AUTO START STOPS WORKING. I GOT STUCK AT SEVERAL RED LIGHTS AND ALMOST REAR ENDED A FEW TIMES. I TOOK IT BACK TO DODGE AND THEY STILL SAID THERE WAS NOTHING WRONG WITH IT AND IT DIDNT THROW ANY CODES AT ADVANCED AUTO. THEN LASTLY, IT FINALLY GOES OUT. THE VEHICLE COMPLETELY SHUTS OFF ON MY IN THE MIDDLE OF DRIVING IN THE MIDDLE OF THE ROAD. IT JUST STOPS. BREAKS SEIZED. LIGHTS FLICKERING OFF AND ON. CAR IS REGISTERED AS ON BUT WONT GO ANYWHERE. IT HAS BEEN ABOUT 3 WEEKS NOW AND IT STILL WONT START NOR EVEN SHOW A LIGHT ON THE DASH. NOW THAT I ONLY HAVE AN EXTENDED WARRANTY LEFT THEY ARE NKW SAYING I HAVE TO PAY 3I FOR A NEW ECU OUT OF POCKET. HOW IS THIS FAIR. I BOUGHT A NEW VEHICLE SO I WOULDNT HAVE THESE ISSUES. I STILL OWE 29K ON SOMETHING I CANT AMUSE EVER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364287October 14, 2020
PARKING BRAKE
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE PARKING BRAKE INADVERTENTLY ENGAGED AND THE VEHICLE INDEPENDENTLY STOPPED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO ARRIGO CHRYSLER DODGE JEEP RAM OF SAWGRASS (5901 MADISON AVE, TAMARAC, FL 33321) HOWEVER, THE TECHNICIAN WAS UNABLE TO RETRIEVE A FAILURE CODE. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT SHE HAD TO PAY OUT OF POCKET FOR THE REPAIRS AND THAT THE PART TO REPAIR THE VEHICLE WAS ON A NATIONAL BACK ORDER. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355365September 16, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING OVER BUMPS IN THE ROAD, THE VEHICLE SHOOK ABNORMALLY, RATTLED, AND BECAME UNSTABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354784September 13, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I CAME TO A RED LIGHT; MY CAR CUT OFF LIKE NORMAL; WHEN I TOOK MY FOOT OFF THE BREAK IT WOULD NOT START BACK UP. I HAD TO CUT MY HAZARDS ON. I PUT MY VEHICLE IN PARK AND TRIED TO TURN MY VEHICLE ON. I TRIED 3 TIMES AND IT FINALLY STARTED. MY VEHICLE STARTED MAKING WEIRD NOISES; ON MY CONTROL PANEL IT SAID START/STOP NOT READY BATTERY PROTECTION MODE. I PARKED MY CAR AND LET IT COOL OF FOR 2 HOURS. I GOT IN MY VEHICLE, STARTED, LEFT MY HOUSE, WHEN I GOT TO THE STOP SIGN. IT DID THE SAME THING. IM HONESTLY SCARED TO DRIVE MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353969September 9, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT WHILE BRAKING FOR A RED TRAFFIC LIGHT, THE PARKING BRAKE ACTIVATED INDEPENDENTLY. WHILE ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION, THE BRAKES LOCKED UP AND THE VEHICLE WOULD NOT MOVE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT CALLED HERTRICH DODGE (1147 E PULASKI HWY, ELKTON, MD 21921, (443) 907-1500) AND WAS INFORMED THAT NO ACTIONS COULD BE TAKEN UNLESS THE FAILURE WAS PRESENT BEFORE A ROAD TEST COULD BE PERFORMED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351488August 27, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
THE VEHICLE WONT START OCCASIONALLY. YOU CAN PRESS THE IGNITION, AND IT SAYS ITS ON, BUT THE ENGINE DOESNT TURN OVER. I HAVE NOTICED IT HAPPENS MORE OFTEN IF YOU 3NGAGE THE PARKING BRAKE WHILE YOUR FOOT IS ON THE BRAKE PEDDLE. TO "CORRECT" YOU HAVE TO TAKE YOUR FOOT OFF THE BRAKE, PRESS THE IGNITION BUTTON AGAIN UNTIL IT SHUTS OFF, AND THEN REAPPLY YOUR FOOT ON THE BRAKE DEPRESSING IT AS FAR AS YOU CAN PRESS IT AND THEN PRESS THE IGNITION BUTTON AGAIN. THERE IS A MOMENT OF HESITATION AND THEN IT STARTS UP. ADDITIONALLY THE CAR HAS SHUT OFF ON ME AT AN INTERSECTION WITH THE AUTO START FEATURE ON, AND WOULDNT RESTART WHEN I TOOK MY FOOT OFF THE BRAKE LIKE IT WAS SUPPOSED TO. I HAD TO FOLLOW THE SAME PROCEDURE DESCRIBE ABOVE TO "CORRECT" THE PROBLEM. BECAUSE OF THIS, I NO LONGER RUN THE CAR WITH THE AUTO START FEATURE BECAUSE ITS UNRELIABLE. ITS ALWAYS BEEN A BIT OF A ROUGH START WHENEVER I HAVE LEFT IT ON, CAUSING ME TO WONDER IF ITS ACTUALLY GOING TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340060July 18, 2020
ENGINE
VEHICLE PURCHASED NEW, STILL UNDER WARRANTY SUDDENLY QUITS RUNNING WHILE IN TRAFFIC TRAVELING AT 30-50 MPH, ON A COUNTY ROAD, VEHICLE WAS STILL RECEIVING POWER HOWEVER WONT RESTART. BROUGHT TO THE DEALER WERE IT WAS PURCHASED. DIAGNOSED AS A FAULTY PCM AND ESD. REPAIRED AFTER WAITING TWO WEEKS FOR THE PARTS. DROVE IT OFF THE LOT LESS THAN 3 BLOCKS AND IT HAPPENED AGAIN. THIS SHOULD BE A SAFTEY RECALL STOPPING IN A STREAM OF TRAFFIC SUDDENLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327426June 5, 2020
SUSPENSION, UNKNOWN OR OTHER, STRUCTURE
IT SOUNDS LIKE THE FRAMING UNDER MY HOOD IS BOUNCING. ANYTIME I'M DRIVING ON THE ROAD, I HEAR KNOCKING EVERY TIME I HIT THE SLIGHTEST BUMP. SOUNDS AS IF SOMETHING IS LOOSE AND NOT SECURED. DEFINITELY SCARY SINCE IT'S A 2019 JEEP COMPASS, BASICALLY A BRAND NEW VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324019May 10, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I COMPLAINED ABOUT ENGINE TAPPING SOON AFTER BUYING THE BRAND NEW CAR IN AUGUST 2019 NOTHING WAS DONE. 5/9/20 I ATTEMPTED TO DRIVE THE CAR AND AS I GOT READY TO PULL INTO A BUSY STREET THE TRUCK CUT OFF AND THE PARKING BREAK ENGAGED. IT TOOK ME 5 MINS TO GET IT RESTARTED AND ATTEMPTED TO BACK UP AND IT CUT OFF AGAIN. MY BREAKS HAVE BEEN FEELING AS THOUGH THEY ARE GRINDING. MY CLOCK HAS CHANGED TIME ON THE TRUCK FROM REGULAR TIME TO MILITARY TIME. WHEN MOVING MY CAR INTO DRIVE MY CAR JERKS VIOLENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323322May 5, 2020
AIR BAGS
MY AIR BAGS DEPLOYED WITHOUT COLLISION. I WAS DRIVING HOME AT 55 MPH, THE SPEED LIMIT ON THE INTERSTATE WHEN MY CAUSE STARTED BEEPING AND AIR BAGS DEPLOYED CAUSING ME TO CLIP A CAR WHEN I SWERVED. I LATER RECEIVED NOTICED IN MY JEEP APP OF A ISSUE WITH THE AIRBAG.*DT*JB*DT*DT*JB*DT*DT*JB*JB CONSUMER STATED VEHICLE HAS BEEN TOTALED. *TR*DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11319427March 27, 2020
UNKNOWN OR OTHER
THE TOUCH SCREEN RADIO IS SWITCHING RADIO STATIONS BY ITSELF. WHEN YOU TOUCH THE STATION ON THE SCREEN IT GOES BACK TO ANOTHER STATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318433March 23, 2020
POWER TRAIN:AXLE ASSEMBLY
2019 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO BROKEN AXLES ON VEHICLE AFTER DRIVING THROUGH SNOW. *LD CONSUMER STATES THAT WHILE DRIVING THROUGH SNOW ON THE HIGHWAY THE AXLES OF THE LEFT TIRES OF VEHICLE BROKE. THIS CAUSED THE VEHICLE TO SPIN AND HIT A CONCRETE DIVIDER CAUSING DAMAGE TO THE BODY OF THE VEHICLE. VEHICLE WAS TOWED TO GRIFFIN'S HUB CHRYSLER JEEP DODGE (MILWAUKEE, WI). CONSUMER WAS TOLD THAT DAMAGE WOULD NOT BE COVERED UNDER WARRANTY BECAUSE AN ACCIDENT CAUSED THE AXLES TO BREAK. CONSUMER STATES THAT THE AXLES BREAKING WERE THE CAUSE OF THE ACCIDENT. *DL
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11302719January 29, 2020
VEHICLE SPEED CONTROL
UNINTENDED ACCELERATION, AFTER BRAKING VEHICLE LURCHES FORWARD WITH UNINTENDED ACCELERATION, ALSO HARD SHIFTS WHEN IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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