Jeep Commander Complaints

3,362 consumer complaints on file.

#10328604May 3, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE WARNING PANEL. THE DEALER REPLACED THE SPARK PLUGS, FUEL INJECTORS AND TWO CELL PACKS. IMMEDIATELY FOLLOWING THE REPAIRS, WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE ONTO THE EMERGENCY LANE AND SHUT OFF THE ENGINE. AFTER RESTARTING THE ENGINE, THE VEHICLE WOULD OPERATE NORMALLY FOR THE APPROXIMATELY 2 TO 5 MILES AND THE FAILURE WOULD PERSIST. THE DEALER REPLACED THE SOLENOIDS, CELL PACKS AND THE CENTRAL COMPUTER (CPU). WHEN THE DEALER TEST DROVE THE VEHICLE, IT STALLED AGAIN. THE VEHICLE WAS LEFT IN POSSESSION OF THE DEALER IN AN ATTEMPT TO DETERMINE THE CAUSE OF AND REMEDY FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 30,900. UPDATED 07/21/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328609May 3, 2010
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 60 MPH, HER KNEE TOUCHED AGAINST THE KEY IN THE IGNITION AND THE VEHICLE STALLED. SHE ATTEMPTED TO CONTACT THE DEALER BUT TO NO AVAIL. THE CONTACT STATED THE FAILURE OCCURRED AN ADDITIONAL FIVE TIMES. THE VEHICLE HAS NOT YET RECEIVED DIAGNOSTIC TESTING OR BEEN REPAIRED. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 35,353.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328672May 3, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH AND ATTEMPTING TO PASS ANOTHER VEHICLE, THE VEHICLE EXHIBITED AN UNUSUAL INCREASE IN RPMS WITHOUT WARNING. WHEN THE FAILURE OCCURRED, THE TRANSMISSION MALFUNCTIONED DUE TO THE SUDDEN INCREASE IN RPMS AND THE VEHICLE SPEED WOULD DECREASE UNTIL THE RPM'S FUNCTIONED NORMALLY. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY AND NEARLY CAUSED A CRASH. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000 AND THE CURRENT MILEAGE WAS 15,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328234April 30, 2010
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
I OWN A 2007 JEEP COMMANDER SUV. I HAVE BEEN HAVING NUMEROUS PROBLEMS WITH IT STALLING WHILE I AM IN MOTION. IT ALSO STALLS SOMETIMES WHILE I AM AT A LIGHT OR STOP SIGN. ANOTHER STRANGE OCCURRENCE IS THAT SOMETIMES I START IT AND ITS MOVING AND I AM STEPPING ON THE GAS AND IT JUST HAS NO POWER. IT GETS TO ABOUT 20 MPH AND I CAN STEP ALL THE WAY DOWN ON THE GAS PEDAL AND NOTHING, IT HAS NO POWER. I PULL OVER SHUT THE ENGINE OFF AND START IT AGAIN AND IT IS FINE UNTIL THE NEXT TIME. I HAVE BEEN HAVING THIS PROBLEM SINCE SEPTEMBER AND HAVE CONTACTED THE DEALER WHERE I PURCHASED THE VEHICLE AS WELL AS OTHER MECHANICS AND I AM TOLD SOMETHING ABOUT A SENSOR SENSING THAT THERE IS A MALFUNCTION. THEY CANNOT HOWEVER FIX THE PROBLEM AND ACT LIKE THIS IS VERY STRANGE AND THEY HAVE NEVER HEARD OF THIS COMPLAINT. I AM AFRAID THAT ONE OF THESE DAYS THIS WILL CAUSE AN ACCIDENT AND EITHER I OR MY CHILDREN OR SOMEONE ELSE WILL BE SERIOUSLY INJURED OR EVEN WORSE, KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328078April 29, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 35 AND 40 MPH, THE CHECK ENGINE LIGHT ILLUMINATED FOLLOWED BY AN UNUSUAL INCREASE IN ENGINE RPMS. THE VEHICLE THEN BECAME HESITANT AS IF THE CONTACT WAS DRIVING IN NEUTRAL. THE CONTACT CONFIRMED THAT THE FAILURE HAS OCCURRED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES TO ASSESS THE FAILURE BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327887April 28, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2006 JEEP COMMANDER. THE VEHICLE SUDDENLY STALLED WITHOUT WARNING WHILE DRIVING APPROXIMATELY 40 MPH. THE RADIO AND HEADLIGHTS STAYED ON BUT THE ENGINE SHUT OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CAM CRANK SENSOR WAS REPAIRED BUT THE FAILURE CONTINUED TO OCCUR. THE CHECK ENGINE BEGAN TO ILLUMINATE BEFORE THE FAILURE OCCURRED AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT HEARD A GRINDING NOISE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. THE CURRENT MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326879April 21, 2010
VEHICLE SPEED CONTROL
ACCELERATION DOES NOT STOP WHEN CRUISE CONTROL IS ENGAGED; ACCELERATES PAST REQUESTED SPEED AS IF GAS PEDAL IS STUCK. CONTACTED LOCAL MECHANIC, EXPLAINED PROBLEM, THEY SAID IT SOUNDED AS IF IT WERE A SAFETY ISSUE AND WOULD NOT TOUCH IT. CONTACTED CHRYSLER, BASICALLY TOLD ME THERE WAS NO RECALL, SORRY, AND TO HAVE IT LOOKED AT BY A JEEP DEALERSHIP. BEGAN RESEARCHING ONLINE, HAS HAPPENED TO SEVERAL PEOPLE ACROSS THE COUNTRY WITH 2006 JEEP COMMANDERS AROUND THE SAME MILEAGE. ONE OWNER COMMENTED THAT HE INVESTED $600 IN PARTS THAT WERE NOT THE PROBLEM TO BEGIN WITH, THERE ARE NO CODES FOR THIS ISSUE. FINALLY, THE PEOPLE WORKING ON IT DECIDED IT WAS THE POWERTRAIN CONTROL MODULE AND THAT SEEMED TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326459April 19, 2010
ENGINE AND ENGINE COOLING
DRIVING A 2007 JEEP COMMANDER LIMITED 4X4, WITH 5.7 LITRE HEMI ENGINE AT 30 MILES PER HOUR ALONG SIDE ROAD, ENGINE CUT OUT UNEXPECTEDLY NO WARNING. THIS HAS HAPPENED ON 6 DIFFERENT OCCASIONS WITHIN THE PAST 6 MONTHS WITH NO CONSISTENCY RELATIVE TO SPEED, ROAD CONDITIONS, ETC. ON THE PREVIOUS 5 OCCASIONS THE VEHICLE CUT OUT FOR A FEW SECONDS, THEN RESTARTED ITSELF. ON THE LAST OCCASION, THE ENGINE CUT OUT COMPLETELY AND NEEDED TO BE GUIDED OFF THE ROAD. WHENEVER THIS OCCURS THE DRIVER LOSES ALL CONTROL OF THE VEHICLE CREATING AN UNCONTROLLABLE AND DANGEROUS SITUATION FOR THE DRIVER AND OTHER MOTORISTS. THE VEHICLE HAS BEEN BROUGHT TO PAUL BAILEY JEEP CHRYLSLER DODGE ON 2 OCCASIONS FOR AN ASSESSMENT AND REVIEW OF THE CODE SYSTEM. NEITHER VISIT GAVE ANY INDICATION AS TO WHAT WAS CAUSING THE PROBLEM. A REPORT HAS BEEN LODGED WITH CHRYSLER AND WE ARE AWAITING INFORMATION FROM THEIR CASE MANAGER. WE BELIEVE THIS TO BE A FATAL ACCIDENT WAITING TO HAPPEN AND NEED SOME DIRECTION AS TO THE RECOURSE OR ACTION WE MIGHT TAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326521April 19, 2010
STEERING
TL*THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN REVERSE, THERE WAS A CLICKING NOISE AND THE VEHICLE STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE POWER STEERING. THE VEHICLE WAS REPAIRED. PRIOR TO THE REPAIR THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS; HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED, AND THE SECOND MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325789April 15, 2010
ENGINE AND ENGINE COOLING
MY 2006 JEEP COMMANDER (HEMI 5.7) ENGINE STALLED AND LOST ALL POWER AT 75 MPH ON THE HIGHWAY. MY 3 KIDS, WIFE AND IMYSELF COULD HAVE BEEN KILLED. IT HAS ALSO STALLED 4 OTHER TIMES ON THE ROAD AT SLOW SPEEDS. ALL THE ELECTRICAL CONTROLS ARE LOST AND THE VEHICLE STALLES UNTIL I SHUT IT OFF THEN ON AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325821April 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 JEEP COMMANDER 4X4 LIMITED HEMI ENGINE STALLS OVER AND OVER AGAIN. DEALERSHIP TOOK 1 WEEK TO FIX, THEY REPLACED THE COMPUTER, GOT IT BACK AND IT CONTINUES TO HAVE THE SAME PROBLEM, DID NOT EVEN GO A DAY WITHOUT THE PROBLEM RESURFACING. THEY CURRENTLY HAVE THE VEHICLE AND ARE TRYING TO FIX FOR A SECOND TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325159April 12, 2010
VISIBILITY:WINDSHIELD
BEING HAVING PROBLEMS WITH WINDSHIELD IN MY JEEP COMMANDER SUV. IT CRACKS EASILY I HAD OWNED IT FOR 2 YEARS AND CALLED WINDSHIELD REPAIR GUY 4 TIMES TO FIX 4 DIFFERENT CRACKS CAUSED BY STONES ON ROAD COSTING ME $35 DOLLARS EACH TIME,YESTERDAY I WAS BARELY ACCESSING THE HWY ANOTHER STONE HIT MY WINDSHIELD AGAIN CREATING A HUGE CRACK AGAIN IT SEEMS TO ME WINDSHIELD TOO WEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324632April 9, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I OWN A 2006 JEEP COMMANDER AND I HAVE HAD TO TAKE IT IN TO HAVE THE BOLTS IN THE MANIFOLD REPLACED THREE TIMES NOW. WE BOUGHT THE JEEP BRAND NEW IN AUG. 06. THE FIRST TIME THE BOLTS BROKE WERE IN MAY 08, THE 2ND TIME WAS JULY 09 AND NOW APR 10. THE FIRST TIME THE BOLTS BROKE THE JEEP WAS UNDER WARRANTY, THE OTHER 2 TIMES I'VE HAD TO PAY OUT OF POCKET FOR THE REPAIRS. WE DRIVE THE VEHICLE FOR EVERYDAY USE AND THERE SHOULD BE NO REASON FOR THESE BOLTS TO KEEP BREAKING. I HAVE CALLED CHRYSLER TO LET THEM KNOW ABOUT IT, BUT GOT NO WHERE. THE FIRST INCIDENT I HAD ONE BROKEN BOLT, THE 2ND TIME THERE WERE 3 BOLTS BROKEN AND THIS TIME THERE ARE 2 BROKEN. WE HAVE OWNED MANY CARS AND NEVER ONCE HAD TO REPLACE BOLTS IN THE MANIFOLD UNTIL PURCHASING THIS JEEP. MY MECHANIC TELLS ME THAT BOLTS BREAKING OFF IN THE MANIFOLD IS NOT A NORMAL THING THAT SHOULD BE HAPPENING. THE COMMANDER WE OWN HAS AN 8 CYLINDER ENGINE IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324303April 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE BOUGHT A 2007 JEEP COMMANDER V6 IN JULY/AUGUST OF '08 AND HAVE CONSTANTLY HAD PROBLEMS WITH THE ESM (ELECTRONIC SHIFT MODULE) DURING THE FIRST FEW VISITS THEY STATED THAT "PROBLEM COULD NOT BE DUPLICATED" AND THEY WOULD FLASH THE VEHICLES COMPUTER AND IT WOULD RUN FOR AWHILE THEN FINALLY THE CHECK ENGINE LIGHT CAME ON AND GOT THE VEHICLE IN AND FOUND IT WAS THE ESM WHICH WAS FINALLY REPLACED IN APR '09 AFTER NUMEROUS ATTEMPTS TO HAVE THEM FIX. SINCE IT WAS STILL UNDER THE 3YR/36K WARRANTY IT WAS AT NO COST. NOW IT HAS GONE OUT AGAIN LESS THAN A YEAR LATER AND OUR WARRANTY HAS EXPIRED AND JEEP STATES THAT THEIR PART WARRANTY (WHICH SHOULD BE 12MO/12K) EXPIRED ALONG WITH THE FACTORY WARRANTY AND WE ARE OUT OF LUCK. THE PART WAS REPLACED AS A "GOODWILL" GESTURE WHICH WAS TOLD TO ME BY A CUSTOMER SERVICE AGENT AND DOES NOT HAVE ANY PART WARRANTY. AS I WAS INVESTIGATING WHETHER OR NOT IT WAS A COMMON PROBLEM I NOTICED THAT THE V8 MODELS OF THE COMMANDER HAD A RECALL FOR THE AUTO TRANSMISSIONS BUT THE V6 DOES NOT. IT WAS QUITE SCARY DRIVING DOWN THE INTERSTATE AT 70 THEN SUDDENLY LOSING POWER AND POWER STEERING ESPECIALLY WITH MY 2YR OLD AND 8YR OLD IN THE SUV. THE VEHICLE WOULD GO INTO "LIMP" MODE AND WOULDN'T SHIFT OUT OF 3RD GEAR AND GO FASTER THAN 25MPH, RPMS WOULDN'T RAISE PAST 3K, AND IT WOULD SHIFT HARD INTO GEAR. THE FACT THAT JEEP WILL NOT WARRANTY THAT PART AND ALL THE OTHER PROBLEMS I'VE READ FROM OTHER PEOPLE ON FORUMS, COMPLAINTS,ETC. ABOUT THIS SHOULD WARRANT A INVESTIGATION INTO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323696April 4, 2010
ELECTRICAL SYSTEM
MY 2007 JEEP COMMANDER IS HAVING A PROBLEM WITH STALLING. THE CAR HAS STALLED ON ME TWICE SINCE I PURCHASED IT IN DECEMBER OF 2009. I DO NOT KNOW WHAT IS CAUSING IT TO STALL, I EVEN TOOK IT TO A JEEP DEALERSHIP AND WAS TOLD THERE IS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE SHUTS DOWN WHILE I AM DRIVING AND I AM UNABLE TO USE THE BRAKE OR THE GAS PEDAL. LUCKILY I WAS ON A RESIDENTIAL STREET BOTH TIMES WITH NO TRAFFIC AND WAS ABLE TO AVOID ANY OTHER VEHICLES, ALTHOUGH I DID COME CLOSE TO STRIKING A STOPPED VEHICLE. I AM CONCERNED WITH MY CHILDREN'S AND MY SAFETY WHILE DRIVING THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321926April 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 JEEP COMMANDER. CONSUMER STATES THE VEHICLE HAS A TRANSMISSION PROBLEM. *TGW THE VEHICLE WOULD STALL AND THERE WAS A SHIFTING PROBLEM. A TECHNICIAN DISCOVERED THE INCORRECT TRANSMISSION WAS INSTALLED IN THE VEHICLE. THE CONSUMER BELIEVED THE WRONG TRANSMISSION WAS INSTALLED AT THE MANUFACTURER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322595March 29, 2010
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2008 JEEP COMMANDER. THE WINDSHIELD CRACKED FROM THE BOTTOM OF THE PASSENGER SIDE TO THE MIDDLE OF THE VEHICLE AFTER THE FRONT DEFOGGER WAS ACTIVATED. THE CONTACT CALLED THE DEALERSHIP AND WAS AWAITING A RETURN CALL. HE HAD NOT CALLED THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 05/11/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322484March 27, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
APPROXIMATELY, TWO MONTHS AGO, A VALVE STEM ON MY JEEP TIRE WAS CORRODED AND THE TIP CRACKED OFF, CAUSING THE SENSOR TO GO OFF ON THE DASH AND IT WAS NOT ABLE TO HAVE AIR PUT IN. I REPLACED THE VALVE STEM AT A COST OF APPROXIMATELY $80.00. JUST THIS PAST WEEK, THE SAME THING HAPPENED ON ANOTHER TIRE...THE TOP OF THE VALVE STEM CRACKED OFF AND I AM NOT ABLE TO PUT AIR IN THE TIRE. I'M SURE IT'S ONLY A MATTER OF TIME UNTIL THE SAME THING HAPPENS WITH THE OTHER VALVE STEMS ON THE OTHER TWO TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322238March 26, 2010
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
2007 JEEP COMMANDER, STARTED WITH "SERVICE PARK ASSIST" LIGHT COMING ON ALONG WITH THE CHECK ENGINE LIGHT. TOOK IT IN FOR SERVICE, THEY COULD NOT DETERMINE THE PROBLEM SO THEY RESET THE SYSTEM. TWO DAYS LATER THE SAME THING BEGAN TO HAPPEN AGAIN, ALONG WITH THE LIGHTS AROUND THE P N R D ON THE DISPLAY COMING ON ALL TOGETHER, THE CAR ALSO THEN BEGAN TO NOT WANT TO ACCELERATE AFTER A CERTAIN POINT. ALMOST ACTING LIKE IT WAS NOT WANTING TO SHIFT TO THE NEXT GEAR. THIS HAPPENED FOR 8 MONTHS, STILL NO SERVICE WAS DONE BECAUSE THEY WERE UNABLE TO RECREATE THE PROBLEM. IT BEGAN TO OCCUR WHILE DRIVING AND COMING TO A STOP AND STARTING TO GO FORWARD AGAIN. CAUSING PROBLEMS CROSSING INTERSECTIONS OR TRAFFIC. HAVE NOW BEEN TOLD TO REPLACE THE TRANSMISSION CONTROL MODULE, WHICH WE DID. THIS DID NOT FIX THE ISSUE. IN THE LAST WEEK WERE TOLD TO REPLACE THE ELECTRONIC SHIFT MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321722March 24, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHENEVER THE ENGINE WAS RUNNING AND THE VEHICLE WAS IDLE, THE ENGINE RPMS WOULD INCREASE TO UNUSUALLY HIGH LEVELS. WHEN ENGAGING THE BRAKES, THE VEHICLE WOULD MOMENTARILY LUNGE FORWARD BEFORE COMING TO A STOP. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS THE MANUFACTURER CONTACTED TO REPORT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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