Jeep Commander Complaints

3,362 consumer complaints on file.

#10456887April 30, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE FAILURE OCCURRED MULTIPLE TIMES AND THE OVER HEATING ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 70,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456947April 30, 2012
SEAT BELTS
JEEP COMMANDER DRIVER AND PASSENGER SEAT BELTS DO NOT LOCK INTO PLACE CORRECTLY. TO GET THEM TO LOCK YOU HAVE TO PRESS AND HOLD IN THE RED BUTTON, THEN TO UNLOCK THE SEAT BELT YOU ALSO HAVE TO PRESS THE RED BUTTON. NOW IN ADDITION, THE PASSENGER SEAT BELT WHEN LOCKED INTO PLACE - THE ALARM GOES OFF AS IF THE SEAT BELT IS NOT ENGAGED AND THE DASH LIGHT ALSO IS LIT UP. SOMETIMES WITH MULTIPLE LOCK/UNLOCK ATTEMPTS THE ALARM MAY GO OFF. OFTEN IT CHIMES RELENTLESSLY EVEN WHEN SEAT BELT IS ENGAGED. CHRYSLER CUSTOMER CARE WILL NOT FULLY REPLACE THE DEFECTIVE SEAT BELTS EVEN THOUGH IT IS A SAFETY HAZARD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456955April 30, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE WARNING LAMPS ON THE INSTRUMENT PANEL WOULD FLICKER ON AND OFF SPORADICALLY. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED SEVERAL TIMES IMMEDIATELY AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456691April 27, 2012
POWER TRAIN
WHILE DRIVING ACCELERATION OF THE VEHICLE IS INTERUPTED, THE SERVICE PARK ASSIST SYSTEM COMES ON THE DISPLAY. THE ENGINE LIGHT CAME ON AND STAYED ON FOR SEVERAL DAYS. THIS HAS HAPPEND TO ME AND MY WIFE AT LEAST FIVE TIMES IN THE LAST 8 WEEKS. WE HAVE TO PULL OVER AND SHUT OFF THE VEHICLE, RESTART AND CONTINUE ON. THIS IS A DANGEROUS SITUATION WHEN PULLING OUT NOT TO HAVE ACCELERATION WHEN YOU SHOULD. VEHICLE WAS BROUGHT TO THE DEALERSHIP AND THEY TRACKED THE PROBLEM TO THE ELECTRONIC SHIFT MODULE. AS USUAL ITS NOT COVERED. ITS VERY DISSAPOINTING TO SPEND MONEY MAINTAINING YOUR VEHICLE PER THE RECCOMENDATION OF THE MANUFACTURER JUST TO HAVE TO REPLACE PARTS THAT CANNOT BE MAINTAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455786April 19, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2006 JEEP COMMANDER 4.7L. INSTRUMENT PANEL LIGHTS ALL FLASH RANDOMLY ON AND SPEEDOMETER FLUCTUATES UP AND DOWN, OCCASIONALLY RADIO SHUTS OFF TOO WHEN THIS CYCLE HAPPENS. LOSS OF POWER AND CAR STALLS WITHOUT WARNING AT LOW SPEED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455810April 19, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ALL INTERIOR DOOR HANDLES ARE BROKEN. 3 OUT OF THE 4 ARE AT THE POINT WHERE IT'S VERY DIFFICULT AND TAKES A LONG TIME TO OPEN THE DOOR. THE PLASTIC PANELS BEHIND THE DOOR HANDLES ARE BROKEN. YOU HAVE TO WIGGLE THE HANDLE AROUND TO FIND THE RIGHT SPOT THAT OPENS THE DOOR. THIS IS A MAJOR SAFETY CONCERN. IT INCREASES THE RISK OF PASSENGERS BEING TRAPPED IN THE CAR IF IT WAS TO CATCH FIRE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455548April 17, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT MOMENTS AFTER STARTING THE VEHICLE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455592April 17, 2012
VEHICLE SPEED CONTROL
THIS PROBLEM BEGAN IN THE FALL OF 2008. TYPICALLY, AFTER SHIFTING THE CAR INTO DRIVE, THE CAR WOULD NOT ACCELERATE PAST IDLE SPEED, HAVE A MODERATE BUCKING, ALL GEAR SELECTOR LIGHTS ON THE DASH WERE BOXED IN, AND AN ERROR MESSAGE WOULD READ "SERVICE PARK ASSIST SYSTEM". THE PROBLEM WAS SERVICED UNDER WARRANTY. THE DEALERSHIP CHECKED WIRES AND CONNECTORS, AND REPLACED THE BEZEL ASSEMBLY ON SHIFTER. THIS SEEMED TO SOLVE THE PROBLEM UNTIL RECENTLY. BEGINNING A FEW MONTHS AGO, AROUND THE BEGINNING OF 2012, I AM HAVING THE SAME PROBLEM WITH THE EXACT SAME SYMPTOMS: ALL GEAR SELECTOR LIGHTS ILLUMINATED, NO ACCELERATION FOR 10-15 SECONDS, AND SERVICE PARK ASSIST SYSTEM MESSAGE. THE PROBLEM OCCURS ALMOST ALWAYS IN THE MORNING ON THE WAY TO WORK, SCHOOL, ETC.. IT HAS NEVER LASTED LONGER THAN 15-20 SECONDS ON ANY DAY, AND SEEMS TO OCCUR APPROXIMATELY ONE TO TWO TIMES PER WEEK, OVER THE LAST 4 WEEKS. I HAVE AN APPOINTMENT LATER THIS WEEK AT A DEALER TO CHECK OUT THE PROBLEM. BUT READING SEVERAL INTERNET SOURCES, THIS OBVIOUSLY NOT AN ISOLATED ISSUE, AS THERE ARE MANY ACCOUNTS OF THE SAME PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455486April 17, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
AS I WAS DRIVING MY COMMANDER, IT STARTED TO SPUTTER AND SHIFT GEARS ERRATICALLY AND THEN DIED. THE ENGINE LIGHT WAS ON AS I PULLED OVER TO THE SIDE OF THE ROAD. AFTER I TURNED THE CAR OFF COMPLETELY, I TRIED TO RESTART THE CAR TO CONTINUE TO WORK. AS SOON AS I PUT THE VEHICLE IN GEAR, IT STALLED ONCE AGAIN. ON THE THIRD TRY, I WAS ABLE TO PLACE MY VEHICLE IN GEAR AND COMPLETE MY DRIVE TO WORK BUT THE ENGINE LIGHT REMAINED ON. THIS SAME SCENARIO HAS HAPPENED FIVE TIMES SINCE THE ORIGINAL INCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455307April 15, 2012
POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE HAD SEVERAL PROBLEMS WITH THE 2007 JEEP COMMANDER. AT TIMES IT WILL NOT START. RECENTLY IT HAS LOST POWER/SPEED WHEN ACCELERATING. I WAS MERGING ONTO THE HIGHWAY AND IT SUDDENLY LOST POWER AND WOULD NOT GO ABOVE 20MPH. THE ENGINE HAD A STRANGE NOISE TO IT. I HAVE HAD IT "FIXED" MULTIPLE TIMES BUT NOTHING SEEMS TO STOP THE PROBLEMS. IT IS THE WORST CAR I HAVE EVER OWNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455241April 14, 2012
SEAT BELTS
THERE IS TEARING AND FRAYING OF THE DRIVER'S SIDE SEAT BELT WHICH IS CAUSING THE BELT TO GET STUCK IN THE LOOPS OF THE SEAT BELT MECHANISM AND MAKING IT DIFFICULT TO BUCKLE THE SEAT BELT. THE BIGGEST CONCERN IS IF IT DOES GET STUCK AND LOCK INTO PLACE WHEREIN I CANNOT MOVE OR OPEN THE BELT DUE TO THE FACT THAT IT GETS TIGHT THIS IS DEFINITELY A SAFETY HAZARD. IN ADDITION TO WHICH, THE SEAT BELT DOES NOT RETRACT PROPERLY DUE TO THE TEARING. IN ADDITION, THE SEAT BELT ON THE PASSENGER SIDE SHOW SIGNS OF TEARING ALSO. THIS IS DEFINITELY A SAFETY HAZARD ISSUE ESPECIALLY DUE TO THE FACT OF WHAT HAS HAPPENED ON THE DRIVER'S SIDE IS NOW HAPPENING ON THE PASSENGER SIDE. THERE IS OBVIOUSLY A DEFECT IN THE MECHANICS, COMPONENTS AND/OR MATERIAL OF THE SEAT BELTS AND CHRYSLER IS NOT RECOGNIZING THIS AS THEIR RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455067April 13, 2012
ENGINE AND ENGINE COOLING
APRIL 12 2012, ON SEVERAL OCCASSIONS THE CAR STALLED, TWO TIMES WHILE STOPPED AT A RED LIGHT AND TWO OTHER TIMES WHILE TURNING A CORNER AT ABOUT 15 MPH, ALL FOUR WERE IN HEAVY TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455112April 13, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE INSTRUMENT PANEL LIGHTS AND CENTER CONSOLE LIGHTS FLASHED CONTINUOUSLY, DISTRACTING THE CONTACT FROM DRIVING AT NIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE CONTACT STATED THAT THE TURN SIGNALS WERE ALSO DEFECTIVE. THE CONTACT REPLACED THE BATTERY BUT THE REPLACEMENT ONLY REMEDIED THE ISSUE TEMPORARILY. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455006April 12, 2012
ELECTRICAL SYSTEM
WATER LEAKING INTO INTERIOR OF VEHICLE FROM SUNROOF, AFFECTING ELECTRICAL COMPONENTS., WINDOWS AND INSTRUMENT PANEL COMPONENTS DAMAGED. RODENTS PER DEALERSHIP (SNETHKAMP) DAMAGED ELECTRICAL WIRING TO BRAKE LIGHTS (P) AND ENGINE DAMAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454504April 9, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE DECELERATED ABNORMALLY. THE VEHICLE BECAME STUCK IN THIRD GEAR AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454499April 9, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THE VEHICLE WOULD STALL WHEN BRAKING TO A COMPLETE STOP. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD ATTEMPT TO STALL WHEN ACCELERATING. THE CONTACT REFERENCED NHTSA RECALL CAMPAIGN ID NUMBER: 08V203888 (POWERTRAIN: AUTOMATIC TRANSMISSION CONTROL MODULE), BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454234April 5, 2012
UNKNOWN OR OTHER
STALLED WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454246April 5, 2012
POWER TRAIN, ELECTRICAL SYSTEM
WHILE DRIVING 65 MPH ON THE INTERSTATE, VEHICLE LOST POWER. DASH DISPLAY MESSAGE APPEARED "SERVICE PARK ASSIST SYSTEM" AND VEHICLE GEAR DISPLAY INDICATED THE P R N D WERE ALL ILLUMINATED. THE ENGINE STAYED RUNNING BUT WOULD NOT RESPOND TO THE GAS PEDAL, DECELERATING. TURNED ON HAZARD LIGHTS AND PULLED OVER, PLACED VEHICLE IN PARK, SHIFTED TO DRIVE, AND CONTINUED AS NORMAL. A SHORT TIME LATER, THE CHECK ENGINE LIGHT CAME ON. THE PROBLEM IS INTERMITTENT, AND HAS HAPPENED MANY TIMES SINCE THEN AND IN MANY DIFFERENT DRIVING SITUATIONS. FOR EXAMPLE, AFTER PULLING INTO TRAFFIC ON A HIGHWAY, THE VEHICLE WOULD NOT ACCELERATE, CAUSING THE TRAFFIC BEHIND TO NEARLY SLAM INTO US. IF ACCELERATION HAD BEEN AVAILABLE AS NORMAL, THIS WOULD NOT HAVE BEEN AN ISSUE. ANOTHER EXAMPLE, THE PROBLEM HAPPENED DURING HEAVY RUSH HOUR INTERSTATE TRAFFIC, CAUSING THE NEED TO CROSS SEVERAL LANES TO REACH A BREAKDOWN LANE. IT HAS HAPPENED IMMEDIATELY UPON STARTING THE VEHICLE AND AFTER THE VEHICLE HAS BEEN RUNNING NORMALLY FOR A LONG TIME. IT IS VERY UNPREDICTABLE. THE VEHICLE IS DANGEROUS AND CANNOT BE TRUSTED TO PROVIDE POWER OR ACCELERATION WHEN IT IS NEEDED. PRIVATE SHOP CHECKED THE FAULT CODES AND REPLACED THE TRANSMISSION CONTROL MODULE WHICH DID NOT FIX THE PROBLEM. INTERNET RESEARCH SHOWS THIS EXACT PROBLEM WITH THESE EXACT SYMPTOMS IS COMMON AND WIDESPREAD IN THE 2007 JEEP COMMANDER AND APPEARS TO INDICATE A FAULTY ELECTRONIC SHIFTER MODULE. CHRYSLER RESPONSE TO THE PROBLEM IS HIT AND MISS, SOME DEALERS ACKNOWLEDGING THEY HAVE SEEN THIS BEFORE, OTHERS CLAIMING THEY HAVE NEVER SEEN IT AND THE PROBLEM IS ISOLATED AND NOT WIDESPREAD. THERE NEEDS TO BE A SAFETY RECALL ON THIS DANGEROUS ISSUE BEFORE SOMEONE IS HURT OR KILLED, IF THEY HAVE NOT ALREADY. WE USED THIS VEHICLE TO TRANSPORT OUR CHILDREN AND NOW WE CAN'T EVEN TRUST IT TO SAFELY GET US TO THE SHOP TO HAVE IT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454273April 5, 2012
ENGINE AND ENGINE COOLING
THE VEHICLE HAS KIND OF BEEN STALLING A BIT, BUT BEEN OKAY. WELL, ON THE HIGHWAY LAST NIGHT, THE VEHICLE COMPLETELY SHUT DOWN AND FORTUNATELY WAS ABLE TO GUIDE OFF TO THE SHOULDER IN RUSH HOUR TRAFFIC ON THE INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454021April 3, 2012
SEATS
AFTER COMING HOME FROM WORK AROUND 8:30 PM, I WAS AWAKENED 3 HOURS LATER TO THE LIGHTS OF A FIRE ENGINE AND THE SOUND OF MY VEHICLE'S ALARM BECAUSE OF A FIRE IN MY FRONT SEAT . THE FIRE DEPARTMENT'S REPORT STATED THAT THERE WAS INDEED A MALFUNCTION OF THE HEATED SEATS. I CONTACTED MY INSURANCE COMPANY, AND THEY DETERMINED IT A TOTAL LOSS. I CONTACTED THE MANUFACTURER'S CLAIMS GROUP, AND UPON THEIR INVESTIGATION, STATED THAT IS WAS NOT THEIR FAULT OR MINE AND IT WAS NOTHING THEY ARE RESPONSIBLE FOR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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