Jeep Commander Complaints

3,362 consumer complaints on file.

#10469939August 9, 2012
ENGINE
THE PROBLEM BEGAN INITIALLY IN 4/2010 WHEN THE VEHICLE HAD 53,165 MILES ON IT AND THE ENGINE WOULD IDLE ROUGHLY, THE ESP/BAS INDICATOR WOULD COME ON, THE CHECK ENGINE LIGHT WOULD COME ON, AND THE TRACTION ASSIST INDICATOR WOULD ALL COME ON AT THE SAME TIME. AS SOON AS ALL THE INDICATORS WOULD LIGHT THE CAR WOULD HANDLE POORLY, NOT SHIFT PROPERLY, AND AT TIMES SIMPLY STALL OUT ON THE HIGHWAY WHILE TRAVELING AT HIGH SPEEDS. I BROUGHT THE CAR TO MY LOCAL JEEP DEALERSHIP AND UPON INSPECTION THEY FOUND THAT THE INTAKE MANIFOLD HAD MELTED AND COME APART THUS IT NEEDED TO BE REPLACED AT A COST OF $485 WHICH WAS FINE CONSIDERING THE CAR OVERALL HAD NOT GIVEN ME MANY MAJOR PROBLEMS SO I PROCEEDED TO HAVE THE WORK DONE. A COUPLE OF WEEKS AGO THE SAME PROBLEMS BEGAN HAPPENING AGAIN (THE ENGINE WOULD IDLE ROUGHLY, THE ESP/BAS INDICATOR WOULD COME ON, THE CHECK ENGINE LIGHT WOULD COME ON, AND THE TRACTION ASSIST INDICATOR WOULD ALL COME ON AT THE SAME TIME) SO I BROUGHT THE CAR BACK TO THE SAME DEALERSHIP AND UPON INSPECTION THEY FOUND THAT ONCE AGAIN THE INTAKE MANIFOLD HAD MELTED AND COME APART THUS IT NEEDED TO BE REPLACED AT A COST THIS TIME OF $685, MIND YOU THE CAR NOW HAS 96,057 MILES. MY MAIN CONCERN IS THAT THE INTAKE MANIFOLD LASTED ONLY 42,901 MILES AND HAD TO BE REPLACED ONCE AGAIN. I VOICED MY CONCERNS TO MY SERVICE ADVISOR AND HE STATED THAT THE FIRST TIME THE UPPER MANIFOLD HAD GONE BAD AND THAT THIS TIME THE LOWER MANIFOLD HAD GONE BAD, THAT MAY VERY WELL BE THE CASE BUT IF YOU LOOK AT THE INVOICES THE PART NUMBERS ARE EXACTLY THE SAME (53032774AA). I UNDERSTAND THAT THE DEALERSHIP CAN ONLY DO SO MUCH SO I AM NOW APPEALING TO YOU AS IT SEEMS THAT THE INTAKE MANIFOLD FOR MY 2006 JEEP COMMANDER HAS A FACTORY DEFECT AS IT LITERALLY MELTS AND BEGINS TO COME APART ESPECIALLY WITH THE EXTREMELY HOT WEATHER IN SOUTH FLORIDA EVERY 40,000 MILES OR SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470046August 9, 2012
POWER TRAIN, ELECTRICAL SYSTEM
THE SERVICE PARK ASSIST LIGHT WILL COME ON AND THEM ALL THE GEAR INDICATORS ON INSTRUMENT PANEL WILL LIGHT UP AND VEHICLE STALL WHEN DRIVING AND LOSE ALL POWER. THIS HAS HAPPENED MULTIPLE OF TIMES AT DIFFERENT SPEEDS. SCAN CODE ONLY SHOWS ELECTRONIC SHIFT MODULE (ESM) IS BAD. MY WIFE WAS PULLING ONTO THE HIGHWAY FROM A SIDE ROAD ONE OF THE TIMES THE VEHICLE STALLED AND WAS ALMOST HIT BY SEVERAL CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469715August 8, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR HANDLE FRACTURED, WHICH PREVENTED HIM FROM OPENING THE DOOR. ALSO, THE DOOR HANDLE ON THE FRONT DRIVER SIDE WAS CRACKED AND BARELY FUNCTIONAL. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO FILE A REPORT. THE FAILURE MILEAGE WAS 117,000 AND THE CURRENT MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469313August 6, 2012
ENGINE
TL* THE CONTACT OWNS A 2010 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS AND UPON STARTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. A POWER MODULE, SPARK PLUGS, AND IGNITION COILS WERE REPLACED. THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A REPLY. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468921August 2, 2012
ELECTRICAL SYSTEM
2007 JEEP COMMANDER LIMITED. VEHICLE BEGAN STALLING WITH NO WARNING AT LOW SPEEDS. JEEP DEALER HAS BEEN UNABLE TO PROPERLY DIAGNOSE PROBLEM. COMPUTER JEEP ENGINEERS HAVE WORKED WITH THE DEALER AND THEY ALSO HAVE BEEN UNABLE TO PROPERLY DIAGNOSE PROBLEM. I HAVE SPENT ROUGHLY $5000.00 REPLACING MODULES, ETC THAT THEY THINK MAY BE CAUSING THE PROBLEM. THE ONLY THING THIS HAS DONE IS AGGRAVATE THE PROBLEM. THE LAST INCIDENT OCCURRED WHILE PASSING A DOUBLE TANKER TRUCK ON A TWO LANE ROAD, ENGINE STALLED AT THE TIME I WAS RIGHT NEXT TO THE TRUCK. ONLY THING I COULD DO WAS SINCE I WAS GOING DOWNHILL, MY MOMENTUM TOOK ME PAST THE TRUCK, I CUT IN FRONT OF HIM AND MADE IT OVER TO THE SHOULDER AND STOPPED. VEHICLE WOULD NOT START UNTIL I PUT IT INTO PARK, PULLED THE KEY AND RESTARTED IT. VEHICLE HAS BEEN IN THE DEALER'S SHOP MORE THAN OUT OF IT FOR THE LAST 15 MONTHS-THEY'RE STYMIED AND FRUSTRATED WITH JEEP ENGINEERS. COMMENT MADE BY JEEP'S CUSTOMER SERVICE REPRESENTATIVE: " ON MY, THAT'S DANGEROUS". IT'S VERY FRUSTRATING THAT JEEP WILL NOT ADMIT THERE IS A PROBLEM WITH THIS MODEL AND FIX IT, ESPECIALLY SINCE THEY HAVE RECALLED OTHER MODELS/YEARS WITH THE SAME PROBLEM. ALSO FRUSTRATING THAT THEY WON'T GO ONLINE AND LISTEN TO THE PEOPLE WHO ARE DRIVING THESE PROBLEM VEHICLES. THEIR COMMENT IS- YOU CAN'T PUT ANY STOCK IN WHAT YOU READ ONLINE. IT'S FOR SURE THAT I WILL NEVER PURCHASE ANOTHER JEEP NOR WOULD I EVER RECOMMEND THEM TO ANYONE-EXCEPT MAYBE SOMEONE I DIDN'T LIKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468941August 2, 2012
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT WAS TRAVELING 55 MPH WHEN THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468966August 2, 2012
STRUCTURE:BODY:DOOR
BEHIND THE INTERIOR DOOR HANDLE, THE HOUSING OF THE DOOR PANEL SHATTERED AND I COULDN'T GET OUT OF THE CAR WITHOUT LOWERING THE WINDOW AND GRABBING THE OUTER DOOR HANDLE AND OPENING IT FROM THE OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468971August 2, 2012
ENGINE AND ENGINE COOLING
VEHICLE STALLS WHILE DRIVING WITHOUT ANY WARNING AT VARIOUS SPEEDS, VARIOUS CONDITIONS, AND VARIOUS SITUATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469003August 2, 2012
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE EMITTED A LOUD CLICKING SOUND AFTER STARTING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STUDS THAT HELD THE INTAKE MANIFOLD CRACKED. THE DEALER STATED THAT THE ENGINE NEEDED TO BE TAKEN APART IN ORDER TO DETERMINE IF THE MANIFOLD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A COMPLAINT. THE CONTACT WAS THEN REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,900 AND THE CURRENT MILEAGE WAS 86,151. ...UPDATED 09/12/12 *BF UPDATED 09/18/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468819August 1, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO SUCCESSFULLY RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC SHOP, WHO RAN A DIAGNOSTIC TEST AND STATED THAT THERE WAS A FAILURE OF THE TRANSMISSION CONTROL SYSTEM AND THE EMISSION RELATED POWER TRAIN ELECTRONIC UNIT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V203000 (POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM, PCM)). THE VEHICLE WAS THEN TAKEN TO A DEALER FOR REPAIR. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468424July 31, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT WAS TRAVELING 10 MPH WHEN THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE KEYS AND WIND MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE VIN FAILED TO QUALIFY FOR THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 08V059000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468269July 30, 2012
ENGINE
ENGINE STALLING! HI, MY 2006 JEEP COMMANDER WITH 71K ON IT HAS BEEN STALLING A LOT LATELY AND THE ENGINE LIGHT GOES ON. IT STARTS RIGHT AWAY BUT THE ENGINE LIGHT STAYS ON. I TOOK IT TO MY DEALERSHIP & THEY REPROGRAMMED THE COMPUTER, BUT LESS THAN 50 MILES LATER IT STALLED AGAIN. THIS HAPPENS ON THE HIGHWAY WHERE I WOULD LOSE POWER AND FIND IT HARD TO CONTROL THE CAR. I KNOW THAT A LOT OF OWNERS COMPLAIN ABOUT THE SAME ISSUE AND THE DEALERSHIPS SEEM TO BE PUZZLED BY IT AS WELL. JEEP HAS TO FIND A SOLUTION TO THIS BEFORE SOMEONE GETS IN AN ACCIDENT. JEEP SHOULD ALSO COVER THE COSTS ASSOCIATED WITH THE SEVERAL SERVICE COSTS. I'VE SENT THE SAME TO JEEP/CHRYSLER CORPORATION AND HAVE YET TO HEAR FROM THEM. MY CAR IS CURRENT ON ALL RECALLS ISSUED SULFER. I SUGGEST THAT JEEP BE FORCED TO BUY BACK ALL THESE COMMANDERS AND SAVE THEMSELVES A BIG HEADACHE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468336July 30, 2012
STEERING, SERVICE BRAKES, ENGINE
JEEP COMMANDER 2006 COMPLETELY SHUT DOWN, STEERING LOCKED UP AND THE BRAKES LOCKED UP, WHILE GOING IN MOTION. COULD HAVE BEEN IN A FATAL ACCIDENT. HAPPENED SEVERAL TIMES BEFORE REACHING DESTINATION. DEALER STATED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468338July 30, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE VEHICLE WOULD NOT IMMEDIATELY RESTART. THE VEHICLE EVENTUALLY RESTARTED, BUT THE FAILURE CONTINUED TO RECUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT A CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 126,000. UPDATED 01/04/13 *BF THE CONSUMER STATED THE BRAKES AND STEERING WOULD LOCK UP AND THE ENGINE WOULD SHUT OFF IN THE MIDDLE OF DRIVING. UPDATED 01/08/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468133July 29, 2012
ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING AT APROX 45MPH, WITH NO WARNING MY JEEP STALLED OUT LEAVING ME WITH NO POWER ANYTHING. AFTER 5 MINUTES STARTED UP WITH CHECK ENGINE LIGHT ON. TRIED TO GET IT TO MY HOME ABOUT 5 MINUTES AWAY STALLED AGAIN WITHOUT WARNING. DID MANAGE TO GET IT HOME THIS HOWEVER IS NOT THE ONLY TIME THIS HAS HAPPENED,STARTED HAPPENING IN MAY 2012 SAMETHING. HAD IT TOWED TO DEALER WHICH THEY CHARGED ME $234 TO FIND NOTHING WRONG WITH IT AND 11/2WEEKS WITH NO VEHICLE. THIS IS VERY DANGEROUS HOW AT ANY SPEED VEHICLE STALLS WITH NO WARNING!!!!! I SHOULD ADD I JUST HAD THE FLASH RECALL DONE ON THE VEHICLE FOR THE OTC MODULE ON 4/13/12. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467604July 25, 2012
POWER TRAIN
THE TRANSMISSION SEEMS TO SLAM INTO GEAR UPON RELEASE OF THE ACCELERATOR WHEN SLOWING DOWN UPON THE AUTOMATIC DOWNSHIFTING THAT TAKE PLACE. SOMETIME IS SEEMS QUITE VIOLENT AND OTHER TIMES NOT TO BAD BUT VERY NOTICEABLE. I HAVE HAD THIS VEHICLE IN FOR SERVICE FOR THIS SAME EXACT COMPLAINT. HOWEVER THE FIX THE DEALER CLAIMED THEY DID WAS TEMPORARY. IT IS BACK AGAIN AND IS WORRISOME TO ME. ALSO THE DRIVER SIDE WIDOW DOES NOT ROLL UP OR DOWN PROPERLY WITHOUT SLAMMING HARD NEAR THE CLOSE OR OPEN AND SOMETHING INSIDE RATTLES PRETTY BAD. THE DEALER ALSO HAS REPAIRED THIS AND IT WAS ALSO TEMPORARY, REALLY NEVER FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467605July 25, 2012
ENGINE
JEEP JUST SIMPLY STALLS. IN SEVERAL OCCASIONS COMING TO A LIGHT OR STOP SIGN. THE JEEP WOULD JUST DIE. I WOULD HAVE TO RESTART. THE RPM GAUGE WOULD ABRUPTLY START MOVING ERRATICALLY UP AND DOWN A FEW THOUSANDS OF RPM GAUGE WOULD MOVE AND THE ENGINE WOULD ACT LIKE A ROUGH RUNNING ENGINE WOULD AND JUST STOP. THIS HAS HAPPENED SEVERAL TIMES OVER THE COURSE OF THE PAST 5 YEARS. I HAVE COMPLAINED SEVERAL TIMES WHEN I TAKE IT IN FOR OIL CHANGES. THEY NEVER CAN DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467710July 25, 2012
VEHICLE SPEED CONTROL, ENGINE
MY JEEP WILL STALL WHILE DRIVING IT WITHOUT ANY WARNING. I HAVE BEEN DRIVING AS SLOW AS 20 MPH AND RECENTLY DRIVING ON THE EXPRESSWAY AT ABOUT 60 MPH AND MY CAR WILL SUDDENLY STALL. THERE HAVE BEEN TIMES ( AS RECENT AS YESTERDAY) THAT IT HAS STALLED WHILE DRIVING THE EXPRESSWAY AND THEN AGAIN AT A STOP LIGHT. IT HAS BECOME INCREASINGLY FRIGHTENING TO DRIVE MY CAR AS I NEVER KNOW WHAT WILL TRIGGER IT TO STALL. THERE ARE ALSO INSTANCES WHERE IT WILL START ONLY AFTER SEVERAL ATTEMPTS. I RECENTLY HAD A FULL DIAGNOSTIC CHECK-UP DONE AND THE MECHANIC REPORTED HE COULD FIND NOTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467232July 24, 2012
STRUCTURE:BODY:DOOR
AS IN MANY PREVIOUS YEAR MODELS JEEP HAS ALLOWED ITS COMMANDER TO BE MANUFACTURED WITH INTERIOR DOOR HANDLES ATTACHED TO VERY THIN AND BRITTLE PLASTIC DOOR PANELS. THIS ALLOWS THE DOOR HANDLES TO BREAK LOOSE FROM THE PANELS AND MAKE THE HANDLE INOPERABLE. IN ORDER TO EXIT THE VEHICLE YOU HAVE TO OPEN THE WINDOW AND USE THE OUTSIDE HANDLE. THIS CONDITION OBVIOUSLY CAN PRESENT A VERY UNSAFE SITUATION ESPECIALLY IN AN EMERGENCY SITUATION . IT HAPPENS TO ALL FOUR DOORS AS TIME GOES ON SO THAT IT BECOMES DANGEROUS NOT ONLY FOR THE DRIVER BUT ALL THE OCCUPANTS OF THE VEHICLE. JEEP HAS NOT FOUND IT IN THEIR BEST INTEREST TO RECOGNIZE THIS OBVIOUS DEFECT THEREFORE YOU MUST GO THRU A LONG COMPLICATED PROCEDURE TO MAKE ANY TYPE OF CLAIM WITH NO GUARANTEE OF A RESOLUTION IN YOUR FAVOR. I WOULD SUGGEST THIS CONDITION BE DETERMINED A DANGER TO THE OCCUPANTS OF THE VEHICLE BEFORE SOMEONE GETS SERIOUSLY HURT OR DIES BECAUSE THEY CAN'T GET OUT THE DOOR. IN READING VARIOUS COMPLAINTS AT JEEP COMMANDER.COM THERE ARE HUNDREDS OF THE SAME SCENARIOS PLAYING OUT IN THE SAME MODELS THAT JEEP MANUFACTURES. PLEASE TRY AND HELP CORRECT A SERIOUS AND DANGEROUS OVERSITE IN THE DESIGN AND PRODUCTION OF THESE VEHICLES. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467239July 24, 2012
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHENEVER IT RAINED WATER WOULD LEAK THROUGH THE SUN ROOF. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO A DEALER TO INSPECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 37,000. ...UPDATED 08-16-12 *BF THE CONSUMER STATED HE WENT ONLINE AND FOUND HOW TO FIX THE DESIGN DEFECT WITHIN THE SUNROOF. UPDATED 08/21/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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