Infiniti QX56 Complaints

540 consumer complaints on file.

#10244607October 7, 2008
SUSPENSION, TIRES, STEERING
TL*THE CONTACT OWNS A 2008 INFINITI QX56. WHILE DRIVING 40 MPH AND ABOVE, THE VEHICLE SHAKES AND THE STEERING WHEEL SHIMMIES WHEN IT CROSSES OVER ABNORMALITIES IN THE ROAD. THE VEHICLE HAS BEEN TAKEN TO A DEALER APPROXIMATELY FIVE TIMES, BUT WITH NO RESOLUTION. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 14,000 AND FAILURE MILEAGE WAS 80.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241966September 12, 2008
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 INFINITI QX56. WHILE EXITING THE HIGHWAY AT 50 MPH, THE VEHICLE SHUT OFF AS IF THE IGNITION WAS TURNED OFF. THERE WAS NO POWER STEERING OR BRAKING ABILITY. THE CONTACT COASTED TO THE SIDE OF THE ROAD. AFTER APPROXIMATELY 2-3 ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE STOPPED A SECOND TIME APPROXIMATELY 2-5 MINUTES LATER. THE VEHICLE RESTARTED AGAIN. APPROXIMATELY 20 MINUTES LATER, THE VEHICLE SHUT OFF FOR THE THIRD TIME. ON THE SECOND CRANK, THE VEHICLE RESTARTED. THE CONTACT DROVE HOME AND CALLED THE DEALER TO SCHEDULE A REPAIR APPOINTMENT. WHEN HIS WIFE DROVE THE VEHICLE, THE FAILURE RECURRED, BUT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THERE WAS AN INTERNAL FAILURE OF THE IPDM. THEY REPLACED THE IPDM WITH GOODWILL PARTS. THE CURRENT MILEAGE WAS 56,012 AND FAILURE MILEAGE WAS APPROXIMATELY 55,944. UPDATED 10-07-08 *BF UPDATED 10/09/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237844August 12, 2008
STEERING, EQUIPMENT
TL*THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT TOOK THE VEHICLE IN FOR INSPECTION AND WAS INFORMED THAT THERE WAS A LEAK IN THE STEERING AND BRAKE FLUID HOSES AT 61,000 MILES. AT 75,000 MILES, THE AIR CONDITIONER MADE A LOUD NOISE. WHEN THE AIR CONDITIONER IS KEPT ACTIVATED, IT DOES NOT COOL PROPERLY AS IT DID IN THE PAST. THE HOSE FAILURE HAS BEEN REPAIRED. THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC. THE CURRENT MILEAGE WAS 75,000 AND FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202053September 6, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2005 INFINITI QX56. WHILE DRIVING 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE STOPPING DISTANCE INCREASED. THE DEALER STATED THAT THE ABS CAUSED THE FAILURE AND THAT THEY WOULD REPROGRAM THE COMPUTER. AS OF SEPTEMBER 6, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190152May 8, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
I HAVE A 2005 INFINITI QX56. ON APRIL 5, 2007 I GOT ON THE RAMP TO THE HIGHWAY AND AT THE ENTRANCE OF HIGHWAY SUDDENLY THE CAR'S DRIVER SIZE FRONT SUSPENSION BROKE. THIS SUDDEN MECHANICAL DEFECT CAUSED THE CAR SPUN OUT OF CONTROL AT 6:30 PM IN AFTERNOON TRAFFIC THAN IT WAS REAR-ENDED BY THE CAR BEHIND WHICH CAUSED 4 CAR COLLISION.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10185920March 22, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2005 INFINITI QX56. THE STEERING WHEEL BEGAN TO SHAKE WHEN DEPRESSING THE BRAKES. THE FAILURE OCCURRED WHILE DRIVING AT 40 MPH WITH FAVORABLE ROAD CONDITIONS AND NO VISIBLE ROAD HAZARDS. THE DEALER DIAGNOSED THE CAUSE AS A MANUFACTURER'S DEFECT ON THE ROTORS AND BRAKE PADS , AND REPLACED THEM. APPROXIMATELY 14 MONTHS AND 19000 MILES LATER THE VEHICLE HADE THE SAME FAILURE. THE DEALER STATED THE FAILURE WAS DUE TO THE ABOV E MENTIONED MANUFACTURER'S DEFECT. THE CURRENT AND FAILURE MILEAGE WERE 36000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173762November 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE
WHEN CAR STOP ON STOP SIGN, READY TO GO, BRIEF A MOMENT IT HOLD A CAR & THEN GO. I HAVE BEEN TAKING TO A DEALER FOR FIX ,THEY COULDN'T FIX OR THEY COULDN'T FIND A PROBLEM. SEEMS TO ME EITHER THE TRANSMISSION OR FUEL RELATE PROBLEM. MY CAR IS INFINITI QX56. PLEASE LOOK IN TO THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172726November 6, 2006
SERVICE BRAKES, HYDRAULIC
I HAVE HAD MY VEHICLE IN FOR REPAIR A TOTAL OF 6 TIMES FOR THE BRAKES. 6/05 AND 9/05 FOR A SHUDDER AND SQUEAK ISSUE. 4/06, 8/06, 9/06 AND 11/06 FOR A COMPLETE BRAKE FAILURE ISSUE. THE DEALER DOES NOT SEEM TO BE ABLE TO FIX THE PROBLEM AND IT IS A SAFETY HAZARD TO DRIVE THE VEHICLE. THERE IS NO WARNING WHEN THE BRAKES FAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168090September 12, 2006
SUSPENSION:FRONT
I HAVE A 2006 INFINITI QX56 SINCE PURCHACE I HAVE HAD THE SPEEDOMETER CLUSTER GPS AND FUEL SENDING UNIT RELACED ALSO VEHICLE HAS BEEN AT DEALER SEVERAL TIMES FOR SUSPENSION PROBLEMS . WHEN DRIVING DURING ACCELARATION CAR HAS VIBRATION, IF YOU HIT A BUMP THIS VEHICLE WILL BOUNCE LIKE A BALL SOMETIMES BOTTOM OUT. WHEN TOWING IF YOU HIT A BUMP THIS VEHICLE WILL CHANGE LANES. LAST FRIDAY I WAS TOWING MY BOAT AND HIT A BUMP I HAD A TRACTOR TRAILER ON BOTH SIDES OF ME IT WAS CLOSE THIS CAR HAS BEEN TO INFINITI OF VALENCIA SEVERAL TIMES BUT THEY HAVE TOLD ME THEY ARE AWARE BUT FACTORY HAS NO CURRENT REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159415June 9, 2006
POWER TRAIN:AXLE ASSEMBLY
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH THERE WAS A THUMPING NOISE AS IF THE VEHICLE HAD A FLAT TIRE. THE DEALERSHIP DETERMINED THAT FOUR OF THE SIX BOLTS ON THE LEFT REAR AXLE HAD SHEERED OFF AND THE BOLTS NEEDED TO BE REPLACED. THE MANUFACTURER HAS NOT BEEN ALERTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155869April 22, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I PURCHASED AN INFINITI QX56 IN MAY 2004 HAD BRAKES PROBLEMS AFTER ONLY 3,000 MILES BROUGHT VEHICLE TO DEALER IN AUGUST 2004 THEY REPLACED THE ROTORS AND CALIPERS. HAD THE SAME PROBLEM AGAIN IN DECEMBER 2004 AT 6,700 MILES, DEALER AGAIN REPLACED ROTORS. AGAIN IN MAY 2005 AT 10,321 MILES BROUGHT THE VEHICLE BACK TO THE DEALER THEY AGAIN REPLACED THE ROTORS AND BREAK PADS, I WAS TOLD THAT THERE WAS A DEFECT WITH THESE VEHICLES BRAKING SYSTEM BUT THAT THEY WERE GOING TO UPDATE THE ROTORS AND THAT WILL CORRECT THIS PROBLEM FOR GOOD. IN MAY 2005 BROUGHT THE VEHICLE BACK FOR THE INSTALLATION OF THE UPDATED ROTORS BUT NOW AT 19,000 MILES, I'M STILL HAVING BRAKE PROBLEMS THE STEERING WHEEL SHAKES WHEN APPLYING THE BRAKES OR WHEN DRIVING OVER ROUGH PAVEMENT. CALLED DEALER TODAY TO FILE COMPLAINT. I WOULD LIKE TO KNOW IF THE LEMON LAW APPLIES UNDER THESE CIRCUMSTANCES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147398April 6, 2006
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING AT APPROXIMATELY 45 MPH UNDER CLEAR DRIVING CONDITIONS AND TOWING A TRAVEL TRAILER, INFINITI QX-56 HAD AN EXTENSIVE ELECTRICAL FIRE IN FRONT, INTERIOR CONSOLE, WHICH CAUSED MAJOR/EXTENSIVE DAMAGE TO VEHICLE. IF NOT EXTINGUISHED WITH A FIRE EXTINGUISHER, IT WOULD HAVE CAUSED MAJOR INJURY OR DEATH TO THE OCCUPANTS AND TOTALED THE VEHICLE. INFINITI REPLACED ALL OF THE DEFECTIVE COMPONENTS (APPROX $12,000 OF DAMAGE TO THE VEHICLE). *JB *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10137190September 21, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: AT APPROXIMATELY 2,000 MILES THERE WAS AN UNCONTROLLABLE SHAKING WHEN APPLYING BRAKE PRESSURE. THIS PROBLEM GOT WORSE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO NOTED THE NEED FOR NEW ROTORS. THE ROTORS WERE REPLACED AT 2,000 MILES. ABOUT TWO MONTHS LATER, THE PROBLEM RETURNED AND AGAIN TOOK VEHICLE TO THE DEALER. THE DEALER SAID THERE WAS A DESIGN FLAW WITH THE BRAKING SYSTEM, BUT THE VEHICLE WOULD BE SAFE TO DRIVE. THE CONSUMER WAS DRIVING AT A LOW SPEED AND WHEN APPLYING BRAKE PRESSURE THERE WAS A HORRIBLE SOUND AS IF THEY WERE GRINDING. THE RED BRAKE LIGHT ILLUMINATED ON THE DASH PANEL. WHEN THIS OCCURRED, 75% OF BRAKING CAPACITY WAS LOST. THE CONSUMER PULLED OVER, AND CALLED HUSBAND, LEAVING THE VEHICLE BEHIND FOR ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALER FOR CORRECTIONS. THE DEALER FELT THE BRAKING SYSTEM WAS NOT HEAVY DUTY ENOUGH FOR THIS MODEL. THE DEALER DID SOME ADDITIONAL WORK TO THE BRAKES. A MONTH LATER, THE PROBLEM RESURFACED. THE VEHICLE WAS DUE FOR MAINTENANCE, AND IT WAS TAKEN TO THE DEALER, WHO SUSPECTED THE ANTI LOCK BRAKES. MALFUNCTIONED. THE DEALER CONSULTED INFINITI TO SPEAK TO AN ENGINEER ABOUT THE PROBLEM AND FOR ADVICE. SOME CORRECTIONS WERE MADE. LATER, THE SAME SITUATION OCCURRED WITH THE GRINDING NOISE AND LOSS OF BRAKE CAPACITY AS WELL AS THE LIGHT . THE DEALER COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135936September 9, 2005
SERVICE BRAKES, HYDRAULIC, VISIBILITY, ELECTRICAL SYSTEM, SEATS:FRONT ASSEMBLY:POWER ADJUST, SEATS
SEVERE BRAKE JUDDER FOR 3 MONTHS, BRAKES HAVE NOW COMPLETELY FAILED , UNABLE TO DRIVE CAR,(2) DRIVER SEAT MEMORY HAS FAILED,(3) REAR WINDOW WASHER HAS FAILED, (4)DRIVER SEAT COMING APART, (5) WINDSHIELD WASHER RESERVOIR WILL NOT HOLD WATER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135259September 3, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
NO CRASH.....AIR BAG LIGHT ON AND BLINKING CONTINUOUSLY AFTER INFINITI REPAIRED 3 TIMES BEFORE. SEPT 6 2005 4TH ATTEMPT. LAST TIME INFINITI REPAIRED WAS 16 DAYS IN SHOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124039June 2, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE CAR STEERING WHEEL AND CAR SHAKE VIOLENTLY EVERY 2 TO 3 THOUSAND MILES, AT WHICH TIME THE SERVICE DEPARTMENT AT THE INFINITI DEALERSHIP REPLACES THE BRAKES AND RESURFACES/REPLACES THE ROTORS. THIS IS THE SECOND TIME IT HAS HAPPENED TO US AND THIS IS A MAJOR SAFETY ISSUE. THE STOPPING DISTANCE OF THIS VEHICLE INCREASES TWO FOLD BECAUSE OF THE SHAKING. AFTER READING POSTS BY OTHER OWNERS, I REALIZE THE PROBLEM WAS KNOWN AS EARLY AS DECEMBER 2004 WHEN WE PURCHASE THE VEHICLE. THE DEALERSHIP DID NOT DISCLOSE ANY KNOWN PROBLEMS WITH THE VEHICLE. THIS VEHICLE IS MY WIFES' AND TWO CHILDREN(2 YEAR AND 7 MONTH OLD) PRIMARY MODE OF TRANSPORTATION. I AM WONDERING WHAT RECOURSE DO I HAVE REGARDING THIS MAJOR ISSUE WHICH SEEMS TO HAVE BEEN LARGELY IGNORED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124791May 24, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2004 INFINITI QX56 DEVELOPED THE FOLLOWING PROBLEMS: BRAKING DEFECT, AND THE DRIVER'S WINDOW WOULD NOT ROLL UP.***NO ANSWER REQUIRED*** *MR THE STEERING WHEEL WOULD SHAKE VIGOROUSLY WHEN THE BRAKES WERE APPLIED. THE ROTORS HAD WARPED FOR THE THIRD TIME. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120331May 9, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
INFINITI QX56 2004 MODEL PURCHASED NEW FROM ROSEVILLE INFINITI DEALER(ACTUAL DEALER NAME SACRAMENTO INFINITI) NOVEMBER 1, 2004. BY FEBRUARY 16,2005 APPLYING BRAKES CAUSED SEVERE SHAKING OF THE STEERING WHEEL . TAKEN INTO SERVICE AFTER 5,945 MILES. RETURNED WITH BRAKE PADS REPLACED ON FRONT WHEELS AND ROTORS SURFACED. THE SHAKING/VIBRATION PROBLEM HAS BEGUN AGAIN AT 10,141 MILES MAY 4, 2005. THE VECHILE WILL BE GOING INTO SERVICE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118448April 25, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE BRAKES HAD TO BE REPAIRED AT 6,000 MILES THEN AGAIN AT 14,000 MILES AND NOW AGAIN AT 21,500. THE PULSATION WAS SO BAD THAT THE WHEEL SHOOK, AND IT WAS UNSAFE. IT WAS AN ENGINEERING FLAW. BRAKES WERE NOT DESIGNED FOR A VEHICLE OF THIS WEIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117666April 8, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING AT VARIOUS SPEEDS STEERING WHEEL SHOOK REAL HARD WHILE APPLYING THE BRAKES. TOOK VEHICLE TO DEALER FOR SERVICE, AND DEALER DETERMINED IT WAS DETERMINED THA TIT WAS WARPED BRAKE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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