Infiniti QX56 Complaints

540 consumer complaints on file.

#11051522November 30, 2017
ENGINE
ENGINE IS MAKING A LOUD NOISE ON THE FRONT RIGHT SIDE. TOOK IT TO MY MECHANIC AND HE SAID IS THE TIMING CHAIN AND OIL JET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045225November 10, 2017
UNKNOWN OR OTHER
THE SERVICE ENGINE LIGHT CAME ON AND THE VEHICLE WAS CHECKED BY INFINITI SERVICE. THE RIGHT SIDE CATALYTIC CONVERTER FAILED. WE REPAIRED THAT (ABOUT 2 WEEKS AGO). TODAY, THE SAME SERVICE ENGINE LIGHT CAME ON AND IT IS THE LEFT CATALYTIC CONVERTER. THE TOTAL AMOUNT SPENT TO REPAIR BOTH OF THE CATALYTIC CONVERTERS WILL BE OVER THREE THOUSAND DOLLARS. FROM SPEAKING TO THE MECHANIC AND RESEARCHING ONLINE, IT APPEARS THAT THE CATALYTIC CONVERTERS FAILING ON THIS VEHICLE IS A PREVALENT PROBLEM. THIS IS A VERY EXPENSIVE ISSUE TO FIX AND IT SEEMS LIKE MANY PEOPLE ARE EXPERIENCING THIS ISSUE. ALTHOUGH THERE MAY NOT BE A LARGE NUMBER OF PEOPLE REPORTING THIS ISSUE ON THIS SITE, IT APPEARS THAT THIS IS AN ISSUE THAT MANY PEOPLE ARE EXPERIENCING BASED ON THE ONLINE FORUMS I HAVE READ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043591November 5, 2017
SUSPENSION
WHILE DRIVING AND I GO OVER A BUMP THE CAR JUMPS TO THE SIDE. ALSO LIGHTS ON DASH STAY ON FOR SEATBELTS, TIRE PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040876October 29, 2017
ELECTRICAL SYSTEM, ENGINE
EXPERIENCING ALMOST IDENTICAL ISSUES TO ANOTHER COMPLAINT I SAW THAT WAS PREVIOUSLY FILED (#10924936). TOLD WE NEED TO REPLACE CATALYTIC CONVERTERS AT $2,000 EACH. DEALERSHIP SAID IT'S A KNOWN ISSUE WITH THE VEHICLES. IF IT'S A KNOWN ISSUE, PERHAPS SOMETHING SHOULD BE DONE ABOUT IT. WE'VE ALSO HAD TO HAVE THE BATTERY REPLACED NUMEROUS TIMES. HAD TO CALL AAA SEVERAL TIMES TO JUMP THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040359October 27, 2017
SERVICE BRAKES
I GET A BRAKE LIGHT AND A SLIP LIGHT SOMETIMES WHEN APPLYING THE BRAKES. MAKES AN AWFUL NOISE AND SOMETIMES THE BRAKES FAIL TO OPERATE. I HAVE TO TURN THE CAR OFF AND RESTART IT TO RESET SOMETHING AND THEN ITS FINE FOR A FEW DAYS AND COMES BACK. IT IS VERY SCARY. OTHERS WHO HAVE THE SAME VEHICLE HAVE COMPLAINED OF THE SAME THING. SAYING THEY THINK THE BRAKE MASTER CYLINDER IS DEFECTIVE. I HAVE ALSO HEARD OF PEOPLE CRASHING THEIR SUV BECAUSE OF THIS. THIS HAPPENS JUST WHEN APPLYING THE BRAKES. I SEE THIS A LOT IN THE FORUMS AND WONDER WHY THEY HAVEN'T RECALLED THIS DANGEROUS DEFECT. THIS HAS BEEN HAPPENING NUMEROUS TIMES IN THE PAST 5 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035686October 23, 2017
FUEL/PROPULSION SYSTEM
I WAS TOLD THE VEHICLE CAN NOT HAVE RECALL PERFORMED BECAUSE IT HAD AN AFTERMARKET FUEL PUMP. MY DAD GAVE ME THE VEHICLE BEFORE HE PAST SO I'M NOT SURE IF SOME ONE ELSE HAS WORKED ON VEHICLE. THE VEHICLE IS CAUSING GAS PROBLEMS THAT ARE UNSAFE. I WAS TOLD BY THE DEALER TO BUY A NEW ONE PUT IT IN THEN HAVE THEM DO A RECALL. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034180October 17, 2017
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2011 INFINITI QX56. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO SEWELL INFINITI OF FORT WORTH (5135 BRYANT IRVIN RD, FORT WORTH, TX 76132) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033462October 15, 2017
UNKNOWN OR OTHER
MY 2005 QX56 LOSING POWER WHILE I'M DRIVING, FEELS LIKE IT WANTS TO SHUT OFF, AND MY CHECK ENGINE IS OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031992October 6, 2017
SERVICE BRAKES
BRAKES SUDDENLY MAKES GRINDING SOUND WHEN DEPRESSED THAT ALSO SOUNDS LIKE A LARGE SPRING IS ABOUT TO SNAP. THERE IS A LOSS OF BRAKING POWER AND THE BRAKE PEDAL GETS MUSHY. THIS HAS OCCURRED IN HEAVY STOP AND GO TRAFFIC NUMEROUS TIMES. IF THE VEHICLE IS TURNED OFF AND RESTARTED THE PROBLEM IMMEDIATELY DISAPPEARS. THE VEHICLE HAS NEW ROTORS/DISC AND NEW PADS INSTALLED BY THE DEALER. I AM IN FEAR FOR MY LIFE BECAUSE I NO LONGER TRUST THAT I WILL BE ABLE TO STOP WHEN DEPRESSING THE BRAKES. I HAVE CONTACTED THE DEALER AND THEY SAID I HAVE TO BRING IT IN WHEN THE PROBLEM IS OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031763October 4, 2017
STRUCTURE:BODY, STRUCTURE:BODY:TRUNK LID
TL* THE CONTACT OWNS A 2009 INFINITI QX56. AFTER GROCERY SHOPPING, THE CONTACT OPENED THE TRUNK WITH THE REMOTE. WHILE PUTTING THE GROCERIES INSIDE THE TRUNK, THE TRUNK AUTOMATICALLY CLOSED WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE TRUNK FROM FALLING DOWN WITH HER HANDS. THE DEALER (GLENDALE INFINITI, 812 S BRAND BLVD, GLENDALE, CA 91204) WAS CONTACTED AND STATED THAT IT WAS NOT PART OF THE STANDARD CHECKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029931September 26, 2017
FUEL/PROPULSION SYSTEM
I AM HAVING AN ISSUE WITH THE FUEL GAUGE ON MY 2005 INFINITI QX56. THE FUEL GAUGE IS NOT READING CORRECTLY. IT STOPS READING CORRECTLY ONCE IT REACHES ABOUT HALF A TANK OF GAS. I WAS DRIVING ON THE FREEWAY AT NIGHT AND I RAN OUT OF GAS. THIS WAS A VERY SCARY SITUATION BECAUSE I HAD MY KIDS IN THE CAR WITH ME AND AT THE TIME I HAD NO IDEA WHY THE VEHICLE COMPLETELY SHUT OFF BECAUSE MY METER WAS SHOWING THAT I HAD HALF A TANK OF GAS. I TOOK THE VEHICLE TO A MECHANIC THE NEXT DAY AND HE WAS ABLE TO TELL ME AFTER A FEW DAYS OF ME TAKING IT BY THE SHOP TO GET A READING, THAT THEIR WAS A PROBLEM WITH THE FUEL GAUGE READING WHICH MEANT THAT THE TANK WOULD HAVE TO BE DROPPED TO FIX THE PROBLEM. I LATER READ UP OF COMMON ISSUES WITH THE VEHICLE AND SAW THAT THIS WAS A COMMON ISSUE AND THAT THERE WAS A RECALL FOR THE SAME ISSUE. I CONTACTED MY LOCAL DEALERSHIP AND I WAS TOLD THAT THEIR WAS NO RECALL FOR MY VEHICLE. THIS IS A VERY SERIOUS ISSUE AND IT COULD HAVE CAUSED A SERIOUS ACCIDENT. I WOULD LIKE FOR MY VEHICLE TO BE ADDED TO THE RECALL LIST SO THAT THIS PROBLEM CAN BE TAKEN CARE OF SINCE THERE ARE SEVERAL VEHICLES WITH THE SAME MAKE AND MODEL WITH THE EXACT SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024662September 20, 2017
SEATS
INFINITI HAS NO SPECS ON WHO CAN SAFELY SIT IN THE CENTER SEAT OF THE THIRD ROW OF MY SUV. THERE IS PLENTY OF ROOM FOR A THIRD PERSON TO SIT IN THAT SPACE -- AND THERE IS A CENTER SEATBELT STANDARD ON THIS VEHICLE... HOWEVER, THERE IS NO HEADREST. I'M HOPING YOU HAVE INFO ON HEIGHT AND WEIGHT REQUIREMENTS FOR WHO CAN SAFELY SIT IN THAT SEAT WITHOUT RISK OF WHIPLASH OR OTHER NECK INJURY IN CASE OF SUDDEN STOPS. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020599August 30, 2017
POWER TRAIN
RADIATOR CRACKED. INTERIM WITH TRANSMISSION FLUID. $5,000 TRANSMISSION REBUILD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020305August 29, 2017
SERVICE BRAKES
WHILE DRIVING AT LOW/HIGH SPEEDS, THE BRAKE LIGHT WILL JUST TURN ON UNEXPECTEDLY. ALSO, THE ABS BRAKES SEEM TO FAIL WHERE YOU HAVE TO PRESS THE BRAKE PEDAL TO THE FLOOR. THE ONLY WAY TO TEMPORARILY FIX THIS IS TO TURN THE ENGINE OFF AND TURN IT BACK ON FOR THE BRAKE LIGHT TO GO AWAY. AGAIN, THIS WILL OCCUR AT LEAST 1-2 TIMES A DAY AND/OR 28 TIMES IN A MONTH WHILE DRIVING. THIS IS A VERY DANGEROUS SITUATION TO PUT A DRIVER IN ON THE HIGHWAY OR OTHER ROADWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016363August 19, 2017
SERVICE BRAKES
WHILE THE CAR IS IN MOTION THE RED BRAKE LIGHT WILL TURN ON AND WHEN YOU PRESS THE BRAKE PEDAL THE CAR SLOWS DOWN BUT MAKES A LOUD THUMPING NOISE, AND YOU CAN FEEL LIKE A SPRING ON THE BRAKE PEDAL VIBRATING, IF YOU TURN OFF THE VEHICLE, IT RESETS FOR A WHILE BUT NOW IT IS HAPPENING CONSTANTLY. THE BRAKE PADS AND ROTORS ARE NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011791July 31, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 INFINITI QX56. WHILE DRIVING APPROXIMATELY 60 MPH, THE FUEL GAUGE DISPLAYED HALF A TANK; HOWEVER, THE VEHICLE RAN OUT OF FUEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V074000 (FUEL SYSTEM,OTHER). THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN RECALL AND NOTHING COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006197July 18, 2017
ENGINE
TAKATA RECALL-THE CHECK ENGINE LIGHT COME ON SHORTLY AFTER THE TIME CHAIN WAS REPLACED WHICH THE CODES INDICATED THE CATAYLIC CONVERTER NEEDS TO BE REPLACED. THE VEHICLE WAS STATIONARY AT MY HOUSE. THE TIME CHAIN WAS REPLACED APPROXIMATELY 8 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995321June 15, 2017
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2007 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SPEEDOMETER AND TACHOMETER ON THE INSTRUMENT PANEL WOULD FAIL TO DISPLAY THE CORRECT READING AS WELL AS WHILE DRIVING AT NIGHT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO GLORY AUTO SALES LTD 8560 E MAIN ST, REYNOLDSBURG, OH 43068, PHONE NUMBER; (614) 856-0000, WHERE IT WAS DIAGNOSED WITH A FAULTY CLUSTER THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO GLORY AUTO SALES WHERE THE CONTACT STATED THAT SHE NEEDED TO PAY FOR A SECOND REPLACEMENT OF THE CLUSTER. THE VEHICLE WAS NOT REPAIRED A SECOND TIME DUE TO COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993875June 8, 2017
ENGINE
WE PURCHASED THIS VEHICLE USED ON MAY 5, 2017. MY WIFE WAS DRIVING IT DOWN A CITY STREET AT LESS THAN 45MPH, AND IT BROKE DOWN ON US ON MAY 23RD, AND WAS SENT IN FOR REPAIRS. TOLD IT WAS A RELAY OR AN ISSUE WITH THE TIMING. GOT THE VEHICLE BACK ON JUNE 1, AND HERE IT IS JUNE 7TH AND AT THE SAME LOCATION AS BEFORE, AT THE SAME SPEED, IT BROKE DOWN WITH THE SAME ISSUE. WE'VE OWNED THE VEHICLE FOR ONE MONTH AND BEEN IN THE SHOP TWICE. PLEASE HELP AS THIS HAS THE POTENTIAL TO BE A VERY COSTLY REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992006May 28, 2017
SUSPENSION
DRIVER SIDE FRONT SUSPENSION SPRING COMPLETELY BROKEN AND COLAPSED LEAVING THE CAR ONLY SUPPORTED BY THE DRIVER ABSORBER SHOCK. THE LEFT FRONT END IS LEANING 2 INCHES LOWER THAN USUAL. I ASSUME THIS A HAZARD AND COULD CAUSE A VEHICLE TO LOOSE CONTROL AND ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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