Infiniti Q60 Service Bulletins

326 manufacturer communications on file.

• June 4, 2015•Document ID: 10192578

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB14010B

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION All parts listed in this bulletin's table are currently on parts restriction. If any of these parts are needed for any reason, order the part(s) using the order form in this bulletin. See this bulletin for further detail.

  Associated Products (7)

  2015 Infiniti Q602014 Infiniti Q602013 Infiniti G372012 Infiniti G372011 Infiniti G372010 Infiniti G372009 Infiniti G37
  Associated Documents

  • DownloadMC-10192578-0001.pdf↗
• May 7, 2015•Document ID: 10192573

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  ITB15020

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.

  Associated Products (36)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX80+ 16 more
  Associated Documents

  • DownloadMC-10192573-0001.pdf↗
• April 30, 2015•Document ID: 10192569

  Service Bulletin/Repair Instructions
  STRUCTURE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB15019

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION The Body Control Module (BCM) for the Applied Vehicles in this bulletin is now shipped as a blank unit. As with previous BCM replacements, when a blank unit is installed, the configuration process must be performed. See this bulletin for further detail.

  Associated Products (20)

  2015 Infiniti Q402015 Infiniti Q602014 Infiniti Q602013 Infiniti G372012 Infiniti G372011 Infiniti G372010 Infiniti G372010 Infiniti M452009 Infiniti G372009 Infiniti M452008 Infiniti G352008 Infiniti G372008 Infiniti M452007 Infiniti G352007 Infiniti M452006 Infiniti G352006 Infiniti M452005 Infiniti G352004 Infiniti G352003 Infiniti G35
  Associated Documents

  • DownloadMC-10192569-0001.pdf↗
• April 20, 2015•Document ID: 10192560

  Service Bulletin/Repair Instructions
  LANE DEPARTURE

  Mfr Comm. #:

  ITB15016

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If you confirm there is a need to replace the combination meter front cover (lens) on an Applied Vehicle for any reason (scratch, blemish, etc.): - Do not replace the entire combination meter assemby. The front cover of the combination meter assembly is available as a separate service part. - Refer to the Electronic Service Manual, section MWI-Meter, Warning Lamp & Indicator, for replacement information. See this bulletin for further detail.

  Associated Products (16)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX56
  Associated Documents

  • DownloadMC-10192560-0001.pdf↗
• March 16, 2015•Document ID: 10192545

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  ITB10062E

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers - Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) - Wheel protector covers help prevent cosmetic rotor corrosion. See this bulletin for further detail.

  Associated Products (20)

  2015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX56
  Associated Documents

  • DownloadMC-10192545-0001.pdf↗
• March 11, 2015•Document ID: 10192533

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB99043G

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain,iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.

  Associated Products (32)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 12 more
  Associated Documents

  • DownloadMC-10192533-0001.pdf↗
• January 28, 2015•Document ID: 10057378

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  ITB-15-006

  Date Added:

  May 22, 2015

  Manufacturer:

  INFINITI

  Summary

  INFINITI: UNDER PASSENGER SIDE A PILLAR, BULKHEAD SEAM IS NOT COMPLETELY SEALED DURING PRODUCTION. MODEL 2015 QX60. *PE

  Associated Products (1)

  2015 Infiniti Q60
  Associated Documents

  • DownloadMC-10057378-0001.pdf↗
• January 16, 2015•Document ID: 10192514

  Service Bulletin/Repair Instructions
  EQUIPMENT; BACK OVER PREVENTION; AIR BAGS

  Mfr Comm. #:

  ITB00031D

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.

  Associated Products (73)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 53 more
  Associated Documents

  • DownloadMC-10192514-0001.pdf↗
• January 15, 2015•Document ID: 10192511

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB13002A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.

  Associated Products (35)

  2015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX56+ 15 more
  Associated Documents

  • DownloadMC-10192511-0001.pdf↗
• January 5, 2015•Document ID: 10192505

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB11003E

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.

  Associated Products (56)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 36 more
  Associated Documents

  • DownloadMC-10192505-0001.pdf↗
• January 5, 2015•Document ID: 10192504

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  ITB12041C

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.

  Associated Products (24)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 4 more
  Associated Documents

  • DownloadMC-10192504-0001.pdf↗
• November 25, 2014•Document ID: 10192479

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB14056

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM). If a DTC repair is performed and the DTC erased, a vehicle may fail an Emission Inspection and Maintenance test if the P-DTC is not also erased. See this bulletin for further detail.

  Associated Products (38)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX502013 Infiniti G37+ 18 more
  Associated Documents

  • DownloadMC-10192479-0001.pdf↗
• November 20, 2014•Document ID: 10192475

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB14055

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.

  Associated Products (73)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX502013 Infiniti G37+ 53 more
  Associated Documents

  • DownloadMC-10192475-0001.pdf↗
• July 7, 2014•Document ID: 10192401

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:ROOF AND PILLARS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB14030

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If the battery becomes disconnected or discharged while the retractable hard top is in any position other than fully closed or fully retracted, the retractable hard top control may stop operating and the following DTCs will be stored: B1707 and B1708. Other retractable hard top related DTCs may also be found stored. To restore operation: (1) close the roof fully manually; (2) erase the DTC(s); and (3) perform hard top control unit initialization. This bulletin provides the procedures to restore retractable hard top control operation. See this bulletin for further detail.

  Associated Products (7)

  2015 Infiniti Q602014 Infiniti Q602013 Infiniti G372012 Infiniti G372011 Infiniti G372010 Infiniti G372009 Infiniti G37
  Associated Documents

  • DownloadMC-10192401-0001.pdf↗
• June 24, 2014•Document ID: 10192396

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB10029A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.

  Associated Products (40)

  2015 Infiniti Q602015 Infiniti QX502015 Infiniti QX702014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX35+ 20 more
  Associated Documents

  • DownloadMC-10192396-0001.pdf↗
• April 30, 2014•Document ID: 10192357

  Service Bulletin/Repair Instructions
  EQUIPMENT; STRUCTURE:BODY:ROOF AND PILLARS

  Mfr Comm. #:

  ITB14023

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If the hydraulic unit assembly (pump assembly) needs to be tested for any reason, the convertible top should not sink or drop further than 250 mm (9.84 inches) within one (1) minute or less when opened as shown in Figure 1. - If the convertible top sinks further than 250 mm (9.84 inches) within one (1) minute or less - the pump assembly needs to be replaced. - If the convertible top does not sink further than 250 mm (9.84 inches) within one (1) minute or less - the pump assembly is OK. NOTE: This instruction supersedes the previous 15 mm measurement threshold specified in SIR video # 165. CAUTION: The convertible top should only be partially opened for service and should not be left in this position as damage may result. See this bulletin for further detail.

  Associated Products (6)

  2014 Infiniti Q602013 Infiniti G372012 Infiniti G372011 Infiniti G372010 Infiniti G372009 Infiniti G37
  Associated Documents

  • DownloadMC-10192357-0001.pdf↗
• April 29, 2014•Document ID: 10192355

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING; EQUIPMENT

  Mfr Comm. #:

  ITB14020

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.

  Associated Products (41)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX70+ 21 more
  Associated Documents

  • DownloadMC-10192355-0001.pdf↗
• April 7, 2014•Document ID: 10192345

  Service Bulletin/Repair Instructions
  POWER TRAIN; STEERING

  Mfr Comm. #:

  ITB14014

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use this service bulletin to help make a more accurate diagnosis of the steering rack. - Go to Power Steering Gear Inspection starting on page 2. See this bulletin for further detail.

  Associated Products (22)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX702013 Infiniti EX352013 Infiniti FX352013 Infiniti G372012 Infiniti EX352012 Infiniti FX352012 Infiniti G372011 Infiniti EX352011 Infiniti FX352011 Infiniti G372010 Infiniti EX352010 Infiniti FX352010 Infiniti G372009 Infiniti EX352009 Infiniti FX352009 Infiniti G37+ 2 more
  Associated Documents

  • DownloadMC-10192345-0001.pdf↗
• February 13, 2014•Document ID: 10192323

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

  Mfr Comm. #:

  ITB13056A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM: The MIL is ON and one or both of the following DTCs are found stored in the ECM: - P0139 (heated oxygen sensor 2 (B1) circuit slow response) - P0159 (heated oxygen sensor 2 (B2) circuit slow response) ACTION: 1. Confirm this bulletin applies. - Compare the vehicle's current ECM part number to those listed in Table A (see page 4). 2. If the ECM part number does not match one listed in Table A, this bulletin does not apply. Go back to ASIST for further diagnostic and repair information. 3. If this bulletin applies, reprogram the ECM. See this bulletin for further detail.

  Associated Products (9)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX702013 Infiniti EX352013 Infiniti FX372013 Infiniti G372013 Infiniti M372012 Infiniti G37
  Associated Documents

  • DownloadMC-10192323-0001.pdf↗
• January 27, 2014•Document ID: 10192314

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; AIR BAGS

  Mfr Comm. #:

  ITB08024C

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.

  Associated Products (85)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti M452013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti M452012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti M452011 Infiniti QX562010 Infiniti EX35+ 65 more
  Associated Documents

  • DownloadMC-10192314-0001.pdf↗