Infiniti FX35 Complaints

448 consumer complaints on file.

#10157711May 17, 2006
SERVICE BRAKES, HYDRAULIC
MY VEHICLE HAS 25,000 MILES CURRENTLY. THERE WAS HEAVY JUDDERING WHILE BRAKING SINCE 22,000 MILES AND I DIDN'T ATTRIBUTE IT TO THE BRAKES AND THOUGHT IT WAS PROBABLY THE TIRE PRESSURE. I CHANGED THE TIRE PRESSURE TO DIFFERENT PSI BUT IT STILL DIDN'T HELP. I TOOK IT TO THE DEALER AND THE DEALER SAID I HAD TO CHANGE THE BRAKE PADS AND TURN THE BRAKE ROTORS. I FOUND THE NEXT DAY THAT THERE WAS TSB #05023 ISSUED BY INFINITI IN JULY 2005. MY VEHICLE WAS PURCHASED IN SEPT 2003. THE DEALER DOES NOT WANT TO HONOR THE WARRANTY EVEN WHEN I REFERRED TO THE TSB. INIFINITI SAYS THIS VEHICLE WILL NOT BE COVERED EVEN THOUGH THE TSB MENTIONS THAT THIS PARTICULAR BRAKE JUDDER ISSUE IS A KNOWN DEFECT AND COVERS MY MODEL YEAR. THERE IS WIDESPREAD REPORTING OF THIS ISSUE AT A VERY LOW ODOMETER READING ON THE INTERNET FORUMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156573May 2, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
AFTER DRIVING ABOUT 20 MINUTES, THE INTELLIGENT CRUISE CONTROL STARTS TO MALFUNCTION. IT FIRST WILL SHUT ITSELF OFF RANDOMLY. FROM THERE IT GETS WORSE, REACTIVATING THE CRUISE CONTROL CAUSES THE CAR TO SOMETIMES "SEE" CARS THAT ARE NOT THERE AND APPLIES BRAKES TO STOP THE VEHICLE ON THE FREEWAY, OR EVEN WORSE (AND MORE OFTEN) DOES NOT "SEE" CARS THAT ARE THERE AND CONTINUES TO DRIVE ON A COLLISION COURSE, UNTIL I'M JUST FEET FROM THE CARS BUMPER AND HIT THE BRAKES. IF I DO NOT TAKE ACTION THE CAR WILL CRASH INTO OTHERS. I TRIED TO GET THIS REPAIRED, BUT INFINITI HAS NOT BEEN ABLE TO CORRECT IT AND I AM ATTEMPTING TO GET IT REPAIRED AGAIN ON MY 3 MONTH OLD 2006 INFINITI FX 35. THIS HAS BEEN FILMED ON VIDEO TAPE AND HAS HAPPENED DOZENS OF TIMES. THIS COULD EASILY CAUSE INJURIES OR DEATH - A COPY OF THE DVD CAN BE SENT IF REQUESTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157325May 2, 2006
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
CONSUMER COMPLAINT CONCERNING THE 2004 FX35 ALARM SYSTEM. *TS THE CONSUMER WAS INFORMED THAT THE WINDOWS IN HER TRUCK WERE ROLLED DOWN. WHEN THE CONSUMER WENT TO THE TRUCK SHE NOTICED THAT THE DOOR LOCK WAS BROKEN AND THE INSIDE OF THE VEHICLE WAS RANSACKED. SEVERAL ITEMS IN THE VEHICLE WAS STOLEN. THE VEHICLE HAS AN ELECTRONIC MECHANISM THAT WHEN THE DOOR LOCKS ARE TAMPERED WITH ALLOWS THE FRONT WINDOWS TO ROLL DOWN AUTOMATICALLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155697April 19, 2006
FUEL SYSTEM, GASOLINE
DT*: THE CONTACT STATED A RECALL LETTER, #05V555000 WAS RECEIVED CONCERNING THE FUEL SYSTEM: GASOLINE. THERE IS NOT A LOCAL INFINITI DEALERSHIP SO A NISSAN DEALER WAS ALERTED HOWEVER THEY WOULD NOT PERFORM THE NECESSARY REPAIRS. THE VEHICLE HAS NOT HAD THE PROBLEMS ASSOCIATED WITH THE RECALL. THE MANUFACTURER WAS ALERTED. UPDATED 5/2/2006 - THE CONSUMER FEELS THAT SHE SHOULD NOT HAVE TO DRIVE OUT OF STATE TO HAVE THE RECALL REPAIRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150216February 14, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THE VEHICLE WAS BURGLARIZED. WHEN THE DOOR LOCKS WERE FORCED OPEN THE WINDOWS CAME DOWN AUTOMATICALLY. THIS ALLOWED EASY ACCESS TO THE VEHICLE. THE DEALER AND MANUFACTURER WERE ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149865February 9, 2006
FUEL SYSTEM, GASOLINE
FUEL GAUGE DOES NOT READ FULL WHEN FILLED WITH GAS AT THE FUELING STATION. MY UNDERSTANDING IS THE FUEL SENDING UNITS NEED REPLACING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149602February 6, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I PURCHASED A 2005 INFINITI FX35, ON OCTOBER 2004 FROM MILLER INFINITI IN THE CITY OF VAN NUYS, CA AND EVER SINCE THE BRAKES ON THIS VEHICLE HAVE BEEN SQUEAKING, 3 MONTHS AFTER I BOUGHT THIS VEHICLE, I CALLED MILLER INFINITI (SOMEBODY IN THE SERVICE DEPARTMENT) WAS AWARE OF SUCH ISSUE FOR THIS VEHICLE, AND HE'S ONLY SUGGESTION WAS "QUOTE ON QUOTE" TO DRIVE THE VEHICLE REALLY FAST IN REVERSE THAN BRAKE REALLY FAST - AND THAT WAS SUPPOSEDLY THE SOLUTION TO THE PROBLEM. I TOOK HIS ADVICE AND STILL NO RESULTS UNTIL THIS DAY MY BRAKES ARE STILL SQUEAKING, I CALLED MILLER INFINITI TODAY AND SPOKE TO CARL (SERVICE MANAGER) HIS SUGGESTION WAS TO GET ON THE FREEWAY AND ON THE WAY OUT OF THE EXIT BRAKE REALLY FAST - SUPPOSELY THE SOLUTION TO MY PROBLEM. HE MENTIONED THAT INFINITI ARE HIGH PERFORMANCE VEHICLES AND THIS IS NORMAL. I ABUNDANTLY DISAGREE, I THINK THAT WHEN YOU DRIVE A BRAND NEW LUXURY VEHICLE LIKE INFINITI YOU SHOULD NOT HAVE THIS TYPE OF PROBLEMS AND EXPECT THE CUSTOMER TO DRIVE LIKE A MANIAC JUST TO HAVE A NORMAL DRIVING EXPERIENCE (WITHOUT THE SQUEAKING OF BRAKES ON A VEHICLE THAT HAS LESS THAN 10K MILES) AND BRAKE LIKE MANIAC IN THE MIDDLE OF THE STREET. I THINK THERE IS SOMETHING SERIOUSLY WRONG WITH THE BRAKES OF THIS VEHICLE. I TOLD CARL IF HE COULD CHECK MY VEHICLE, HE SAID THAT IF I WERE TO BRING THE CAR IN, HE WOULD TELL ME THE SAME THING (BASICALLY, JUST SEND ME BACK HOME). SUGGESTED TO ADDITIONALLY, SUGGESTED TO BRAKE LIKE SUCH A MANIAC ONCE A DAY, EVERYDAY... I MEAN, WHAT KIND OF ADVICE IS THIS COMING FROM A MANAGER STANDPOINT. IF THIS PROBLEM DOES NOT GET RESOLVED, I WILL NEVER AGAIN BUY FROM INFINITI. THIS IS SUCH A POORLY MADE VECHICLE (POOR ENGINEERING).I TRULY BELEIVE THIS IS A SAFETY HAZARD AND OF ALL THIS MODELS SHOULD BE RE-CALLED. I THINK LEXUS AND ACURA ARE LOOKING PRETTY GOOD RIGHT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149043January 30, 2006
UNKNOWN OR OTHER
DT*: THE CONTACT STATED THE MUD FLAPS ON ALL FOUR TIRES CAUSE SNOW AND ICE TO BUILD UP BETWEEN THE WHEEL WELLS AND THE TIRES. DUE TO THE ICY BUILD UP THE STEERING IS DIFFICULT TO CONTROL. THE DEALERSHIP DETERMINED THE BUILD UP OCCURS ON ALL VEHICLES WITH THAT TYPE OF MUD FLAPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147020January 5, 2006
SEAT BELTS:FRONT:RETRACTOR, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2004 FX35- BLACK SMOKE COMES FROM THE EXHAUST PIPES WHEN THE CAR IS STARTED FOR THE FIRST TIME EACH DAY. I HAVE SHOWN THE DEALERSHIP VIDEO OF THIS AND YET THEY STILL ARE RELUCTANT TO ADMIT THERE IS A PROBLEM. MY GAS MILEAGE IS FAR LESS THAT THE EPA ESTIMATES. THE TRANSFER CASE HAS ALSO BEEN REPLACED TWICE IN ONE YEAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144287November 29, 2005
FUEL SYSTEM, GASOLINE
CONSUMER COMPLAINT REGARDING FALSE ADVERTISEMENT. CONSUMER WAS TOLD INFINITY GETS 17 MPG AND ONLY GETS 8 MPG. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136219September 12, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKE FAILURE. ROTORS CONTINUALLY BEING CUT. DEALER CLAIMS REAR BRAKES "COMPLETELY WORN" AT 19,900 MILES, AND FRONT ROTORS AGAIN NEED TO BE CUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125944August 12, 2005
STRUCTURE:BODY:BUMPERS, SEATS, EXTERIOR LIGHTING:FOG LIGHTS
DT: THE CONTACT OWNS A 04 INFINITI FX35. THE CONTACT SMELLED SOME TYPE OF ODOR COMING THROUGH THE VENTS. THE ODOR SMELLED LIKE MOLD. THE TECHNICIAN AT NISSAN STATED THAT IT WAS MOLD. *AK THE FOG LIGHT WAS INOPERATIVE, THE BUMPER WAS DAMAGED, THE LEATHER ON THE SEATS WAS WEARING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118230April 21, 2005
SEAT BELTS, CHILD SEAT
IT IS IMPOSSIBLE TO REMOVE CHILD SEAT FROM THE INFINITI FX WHEN USING THE LATCH SYSTEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117763April 12, 2005
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE READS INCORRECTLY. AS A RESULT, THE DRIVER DOESN'T KNOW HOW MUCH FUEL THE VEHICLE HAS. DEALER HAS REPLACED THE FUEL SENDER. HOWEVER THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114515March 23, 2005
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
ON OUR 2003 INFINITI FX 35, THE FOUR POSITION ROTARY SWITCH THAT CONTROLS THE HEADLIGHTS IS LOACTED AT THE END OF THE DIRECTIONAL SIGNAL ("TURN BLINKER") LEVER. IT HAS FOUR POSITIONS, OFF, AUTO, PARKING LIGHTS AND FULL HEADLIGHTS. IT TAKES VERY LITTLE ROTATIONAL PRESSURE TO TURN IT BETWEN THESE SELE*AKCTIONS. ON THREE OCCASIONS, WHILE ACTIVATING THE TURN BLINKER, THE HEADLIGHTS SWITCH HAS TURNED FROM AUTO TO OFF, LEAVING THE CAR WITH THE HEADKIGHTS OFF AT NIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107884January 25, 2005
SEAT BELTS:REAR/OTHER
MY DAUGHTER SIX YEARS OLD WAS IN THE PASSENGER SEAT IN OUR FAMILY CAR. THERE WAS NO CAR ACCIDENT , BUT WHEN WE ARRIVED HOME WE WERE UNABLE TO RELEASE THE SEAT BELT . IN FACT THE MORE WE TRIED TO RELEASE THE SEAT BELT , THE TIGHTER IT GOT. MY DAUGHTER WAS TRAPPED VERY HARD IN THE SEAT BELT. WE BEEN TRYING TO RELEASE HER IN MANY DEFERENT WAYS, IT DOESN'T WORK. SHE START TO CRY AND SCREAM VERY LOUD AND HER STOMACH TIGHT UP MORE AND MORE WITH THE BELT. THERE WAS NO OTHER CHOICE, I TOOK KNIFE AND CUT OUT THE BELT. AFTER SHE VOMITED AND COMPLAINED OF ABDOMINAL PAIN. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10095926October 17, 2004
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, STEERING:ELECTRIC POWER ASSIST SYSTEM, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
FRONT AXLE AND DIFFERENTIAL HAVE BEEN SEPERATED 3 TIMES. ALSO POWER STEERING HAS FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092579September 14, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING WITH THE CRUISE CONTROL ON, THE VEHICLE WOULD ACCELERATE OVER THE SET SPEED. *NM THE VEHICLE DID NOT REMAIN IN CRUISE CONTROL AFTER SHIFTING TO A LOWER GEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089839August 26, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKES WERE DEFECTIVE. DEALER SERVICED THE BRAKES SEVERAL TIMES, AND THE MANUFACTURER STATED THAT THE PROBLEM WILL CONTINUE TO EXIST BECAUSE THE PARTS BEING PLACED ONTO THE VEHICLE WERE ALSO DEFECTIVE. THERE WAS A CONSTANT SQUEALING EVEN WHEN THE BRAKES WERE NOT APPLIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074119May 17, 2004
STRUCTURE
CONSUMER WAS MAKING A LEFT TURN, WHEN THE VEHICLE STARTED TO WOBBLE FROM SIDE TO SIDE. *LA THE CONSUMER HAD LITTLE CONTROL OF THE VEHICLE, HIT A CURB AND THE ENTIRE UNDERCARRIAGE COLLAPSED. (MODEL FX35) *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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