Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11607504August 9, 2024
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, ENGINE
The contact owns a 2022 Hyundai Tucson. The contact stated that while his daughter was driving approximately 65 MPH, the check engine warning light illuminated and the vehicle began to vibrate, lose motive power, and then stalled. The vehicle was towed to the local dealer who diagnosed that cylinder #4 fuel injector had failed. The fuel injector was replaced; however, the same failure occurred with fuel injector #3. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 34,219.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607335August 8, 2024
ENGINE
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607379August 8, 2024
ENGINE
On 8/7/2024 the engine light came on and stayed on. I took the car to my service pro and he did a pcm scan. Error code displayed a catylitic problem on bank 1. This is the secind time this has happened to this vehicle. First time was 2/13/2023, Mileage was 52000 miles. Salem Hyundai replaced the Cat with a new one. On 8/8/2024 I called Salem NH Hyundai to report the issue and have an appt for 8/14/2024. Milage on vehicle is 77181.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607128August 7, 2024
FUEL/PROPULSION SYSTEM
Fuel injectors have failed three times now. Each time they have replaced a single injector and told me the issue is fixed. Once one is fixed, the other goes shortly after. The vehicle enters limp mode with a check engine light, making it extremely dangerous to try and drive the vehicle, especially on entering the highways. The problem has been confirmed by the dealership, and TSB 23-FL-002H-1 shows they are aware of the issue. I have not had it inspected by the manufacturer (other than technicians at the dealership) or any other entity. This issue has happened twice this year, once in March, and this July as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607114August 7, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
2023 Tuscon Limited Gas - Multiple instances on Vehicle Forward collision warning system activating with alarms noted but no activation of emergency braking while sitting at stop light with cars in front and back that are not moving. Radio system going to show surround view and in some cases only front view even though at stop light. Biggest issue this weekend while taking a curve while merging onto another freeway the emergency braking system activated for no reason. First time occurrence. No one beside me or in front of me for some distance but did have someone behind me. It was a quick activation of the brakes and then release, I would say 1-2 second engagement. If had been longer and brought me to stop would of been an accident. I am taking the car to Westlake Hyundai to investigate this week and will report. Also having dealer investigate premature driver seat excessive wear. Car has 15.5K miles on it. I am concerned as this car is exhibiting same issues that my wife's 2018 Tuscon had that ended-up being successfully lemon lawed. I am also seeing way to many similar complaints and Hyundai needs to figure out what is going on with their emergency front collision sensing system and issue a fix or recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607070August 7, 2024
VEHICLE SPEED CONTROL, POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On [XXX] around [XXX] PM two Barnes County Sheriff’s Deputies responded to a Reckless Driving Complaint. The Reckless Driving Complaint started on [XXX] and later crashed around [XXX] near [XXX]. Barnes County Sheriff Randy McClaflin said the reporting person, a [XXX] female, was also the driver of the reckless vehicle, a 2023 white Hyundai Tucson. of Fargo contacted the Barnes County Dispatch Center and reported her gas pedal was stuck and the vehicle she was driving was traveling at speeds of over 90 miles per hour. made multiple attempts to shut the vehicle off, place it in neutral/park and brake however, those attempts failed. One Barnes County Sheriff’s Deputy was able to position his patrol vehicle in front of vehicle while the other Barnes County Sheriff’s Deputy was able to position her patrol vehicle behind Both Deputies communicated with through a Barnes County Dispatcher while they attempted to disable vehicle. At one-point was able to slow her vehicle enough that she decided she could enter the median and use the cable barriers to stop the runaway vehicle before it struck a slow-moving vehicle ahead of the lead Deputy. entered the median and struck the cable barrier with the side of her vehicle. The vehicle became disabled. was uninjured and was taken to Mercy Hospital by Sheriff’s Deputies. The North Dakota Highway Patrol will be investigating the crash. Sheriff McClaflin said kept as calm as can be expected and due to her quick thinking, she was able to avoid causing any injuries to others on the roadway. Sheriff McClaflin would also like to remind everyone to please watch for emergency lighting while traveling on roadways INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11606679August 6, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I recently had a car accident, which has made dealing with my car issues even more stressful. On April 23rd, I went for a recall appointment at Kerry Hyundai in Florence. While the anti-rust recall was covered, the mechanic informed me that the remedy for my specific issue wasn't available. This was surprising, as I received a letter stating that the remedy for my Tucson, identified by its VIN, was available as of April 3, 2024. This seems like clear negligence, and I need assistance from www.safercar.gov. Here is the message I sent and the responses from the Kerry representative. Unfortunately, I can't attach the screenshot. **Recall Notice:** - Date: 2024-04-03 - Manufacturer recall issued - NHTSA: #23V651000 - Recall: #251 ABS FUSE REPLACEMENT (VARIOUS MODELS) - Status: Remedy Available I urgently need an appointment before 9 am at the soonest available time for my 2013 Tucson recall. Despite my visit for another recall and this recall on April 23rd, the agent's responses were negligent. They claimed the Tucson is not under Hyundai Recall Number: 251 as of April 23, 2024, which contradicts the recall notice. Here are the responses: - "So I just checked it will still stay on there because there's no fix for this vehicle yet." - "It's only for the Sonatas and Santa Fe Sport." - "The vehicle listed in this is how we can proceed but the Tucson is not yet available."
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11606708August 6, 2024
ENGINE
The contact owns a 2013 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer, where it was serviced under Technical Service Bulletin: 22-01-028H-1. The contact stated while driving 50 MPH the following day, the vehicle stalled. The check engine warning light was illuminated. The contact stated that the failure was scary for the contact and her minor child who was a passenger in the vehicle. The vehicle was towed to the dealer, where it was diagnosed with the knock sensor failure. The contact was informed that the knock sensor needed to be replaced. The vehicle was repaired under approval from the Manufacturer. The contact stated while driving at an undisclosed speed four days later, the failure recurred. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact was informed that the software update on older Hyundai vehicles was causing the engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The manufacturer informed the contact that the repair was not eligible for coverage under Warranty. The failure mileage was approximately 213,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606861August 6, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606839August 6, 2024
VEHICLE SPEED CONTROL
The contact owns a 2024 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle was hesitating during acceleration. While accelerating, the vehicle failed to exceed 3,000 RPM. Thee contact stated that while driving 45 MPH, the vehicle decelerated to 25 MPH independently while depressing the accelerator pedal. The automatic start button remained illuminated. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 8,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606658August 5, 2024
ENGINE
I am not a mechanic, but I know that my engine consumes 5-8 quarts of oil every 3000 miles. In addition to the engine oil consumption problem, I have noticed a severe burning smell in my car cabin, especially on takeoff, but it lingers. Unfortunately, I have to breathe this in every time I drive my car, and it is making my headaches much worse. I have taken my car to a private mechanic's shop, and the mechanic noticed the problem during two previous oil changes. I have not yet taken my car to the police or insurance company. There have been no warning messages or lights illuminated on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606671August 5, 2024
VISIBILITY/WIPER
•Window regulator •Stops windows movement •Our independent service provider •No •No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606672August 5, 2024
UNKNOWN OR OTHER
• temperature regulator stopped working •couldn’t use A/C in very hot months, couldn’t use heat in very cold months putting risk of freezing and overheating • independent service •No •No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606653August 5, 2024
FUEL/PROPULSION SYSTEM
Fuel injector failure in fuel injector #2 Hyundai is aware of the issue and has a technical service bulletin. Hyundai only replaced the one fuel injector in November of 2023. July of 2024 failure in fuel injector #3 and they are now replacing all remaining fuel injectors. I have opened up a complaint with corporate Hyundai and I’m awaiting a response. This failure caused my engine to misfire and a loss in acceleration causing the car to be unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606651August 5, 2024
FUEL/PROPULSION SYSTEM
Fuel injector failure in fuel injector #2 Hyundai is aware of the issue and has a technical service bulletin. Hyundai only replaced the one fuel injector in November of 2023. July of 2024 failure in fuel injector #3 and they are now replacing all remaining fuel injectors. I have opened up a complaint with corporate Hyundai and I’m awaiting a response. This failure caused my engine to misfire and a loss in acceleration causing the car to be unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606361August 4, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
’ve replaced the catalytic converter two times , the check engine light is on so it says I need another catalytic converter, that was in June 2024. The car was at the shop yesterday, needs catalytic converter and oil is pooling all throughout the car , fumes from the exhaust are coming back into the car which makes me physically ill. The engine revs and slows down by itself, it goes through oil on such a regular basis that I have to carry a full size jug of oil with me at all times because I need to put it in before I leave work and when I am on my way back home , the dipstick will be dry.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606125August 2, 2024
TIRES
The contact owns a 2022 Hyundai Tucson equipped with Michelin Tires, Tire Line: Primacy A/S Acoustic. Tire Size: 235/55/R19, DOT Number: (N/A). The contact stated that while driving at slow speeds, the vehicle began to wobble erratically, prompting the contact to pull over to the shoulder of the roadway. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the steel belts had separated from the tire wall on the front tires. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The tires were original equipment. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606128August 2, 2024
ENGINE
The contact owns a 2019 Hyundai Tucson. The contact stated while driving 50 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that upon turning off and restarting the vehicle, the check engine warning light remained illuminated. The contact activated the hazard lights and drove to the residence. The vehicle was taken to the dealer, where it was diagnosed with a possible knock sensor failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer later informed the contact that the VIN was not covered under an unknown recall. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606220August 2, 2024
ENGINE
I purchased a 2017 Hyundai Tucson with a 1.6L Turbo GDI engine. After just one month, the engine developed bearing damage. It seems that this problem is common with this type of engine. Does Hyundai have a recall for this engine model?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606111August 2, 2024
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2024 Hyundai Tucson. The contact stated while driving at an unknown speed, the icons on the dashboard and radio went dark; however, no warning light was illuminated. The vehicle was driven to a dealer; however, the dealer had not provided a diagnostic result. The dealer suggested that the icons on the dashboard appeared to be dark due to the dashboard cover. The contact informed the dealer that the icons on the dashboard appeared dark prior to the placement of the dashboard cover on the vehicle. The vehicle was not repaired. The manufacturer was notified of the issue and opened a case. The contact was also referred to the NHTSA Hotline to report the failure. The failure mileage was 7,260. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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