Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11622113October 26, 2024
FUEL/PROPULSION SYSTEM
Here we go again. Last time the #3 fuel injector failed while driving on the freeway. Car started shaking and lost acceleration with "check engine" warning light on. Two months later, #2 fuel injector failed while driving on the street with same symptoms as last time. Fortunately, both incidents did not cause any accident but was terrifying. I requested the Hyundai service dealer replace the remaining fuel injectors and again, was informed that Hyundai will only authorize them to replace a defective injector when it's failed. I do not understand Hyundai's logical thinking. Hyundai is fully aware of this issue and have already sent out TSBs. Are they waiting for someone to be in an accident and have major bodily injury caused by defective fuel injectors before taking this matter seriously? I will also address this matter to Hyundai Corporation for a response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621977October 25, 2024
SUSPENSION
Trailing arm bushings on both sides appear to generate considerable noise indicating wear (has been since delivery but getting much worse over this year). Dealer's solution was to simply lubricate them. The owner manual says nothing of this, and I think this is a simple "go away" band-aid solution. Attempted to reach Hyundai corporate, who asked me to confirm with the dealer if that is proper. That seems like a question for engineering, not the dealer who applied the band-aid fix. It is apparent that the bushings they affixed to the vehicle are defective and could possibly cause larger issues down the line -- far enough down the road when Hyundai can claim they are a wear item and need to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621801October 24, 2024
ELECTRICAL SYSTEM
Unable to open passenger door on driver side. Unable to open from the outside or the inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621704October 24, 2024
ENGINE
There two incidents where I was driving in the highway and my car died mid driving. It put my life on risk twice. Took it to the mechanic and was told that my car was leaking oil and caused my car to have an engine misfire. My car is un drivable. There were no engine or oil lights that appeared prior to the incident and I always got my regular oil changes and had put in more oil myself. Hyundai refused to pay to the engine replacement even through this is a known issue. I’ve only had the car for two years and it’s under 100k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621661October 24, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Check engine light and error message popped up on screen "A possible condition with your Engine Control System has been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment." Roughly 46500 miles. Contacted BlueLink and they could not help because dealerships were already closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621620October 23, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving in light traffic, speed at 45 mph, my Tucson alerted me with a beep, steering wheel vibrated and a red alert on the dash was present for about 3 seconds then the speed automatically slows down to 15 mph all on its own while my foot is still on the accelerator. This has occurred at a minimum 6 times. I purchased this vehicle brand new and driving it off the lot it had 22 miles on it. I've taken it to a Hyundai dealership, and they can't figure out what it wrong with it. I feel very unsafe and unhappy now of this major safety concern. This has high probability of getting rear ended. I see that this has been occurring with various years of Hyundai and am wondering why there has not been a recall on this issue. I owned a Hyundai prior to this 2024 (Tucson 2011) and it was wonderful. This is highly concerning for me, and I am not confidant driving this vehicle and will more than likely trade it in for another vehicle. Can someone please research this issue with the automatic emergency brake system. This can autonomously go off whether you are in traffic, highway, street or completely zero vehicles or pedestrians around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621318October 22, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 50 MPH, the check engine warning light illuminated. The contact stated that the floorboard was vibrating, and the vehicle was losing motive power. The contact was depressing the accelerator pedal; however, the vehicle was not responding as needed. The contact stated that the failure had been recurring for several years. The vehicle was towed to the local dealer. The contact stated that the dealer diagnosed the vehicle and stated that the engine control software needed to be updated. The vehicle was repaired; however, the failure reoccurred. In the most recent failure the contact was able to drive to the same dealer. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was 61,211.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621382October 22, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST
Vehicle was parked for an hour facing south. When vehicle was started, forward safety and blind spot monitoring warnings came on and many other systems tied to forward camera were disengaged. Mileage: 123k. Power steering was unresponsive and brakes felt spongy. Disconnected battery and let sit for a day. Reconnected and issue went away. A week later, was parked at hospital facing south for 4 hours. Issue came back, this time disconnecting battery did not fix issue. Dealer currently has the vehicle and they are claiming it shows rear end damage even though the car hasn’t been in an accident since I was rear ended and car was repaired. Dealer reported over 80 body codes including blind spot monitoring radar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620928October 21, 2024
ENGINE
I have had several incidents of my car running out of oil before the recommended oil change date or mileage. The low oil light never comes on. On the last occurrence of my oil being too low the check engine light did come on and the engine began to make a knocking or ticking-like sound. I have already had to have the catalytic converter replaced on this vehicle and it is around 90,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620917October 20, 2024
ENGINE
On August 17th 2024 my 2014 Hyundai Tucson wouldn't start. I had my vehicle towed to the dealership so that they can figure out why my vehicle wasn't working. I just leased the vehicle in March 2024. The dealership told me there was an engine recall on my vehicle and they didn't handle engine work and it needed to be towed to an Hyundai dealership. I contacted the Hyundai dealership and they told me there was an engine recall on my vehicle and that it would be serviced on October 17th 2024 at 11 am and hopefully done by 6 pm that day. I was and still am blown away that I have to be without my vehicle for 2 months. Fast forward to October 17th 2024 I'm excited about finally getting my vehicle back as this recall has caused me so much stress and a Major Inconvenience on my life. I contact Hyundai and am told the appointment is for a vehicle diagnostic and they don't have the engine it has to be ordered and then make an appointment to install. I also was told there were 2 other recalls on the vehicle that would be covered under the warranty or recall but the engine would not be covered under the warranty or recall because my name is listed under the dealership name on the title so my vehicle is currently still sitting at Hyundai with no answers from either party about me getting my vehicle fixed and back on the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620868October 20, 2024
POWER TRAIN
Vehicle has experienced, unexpected, slight and brief, acceleration 3 times at highway speeds up to 60 mph. The 4th incident was an uncontrolled acceleration when parking behind another parked vehicle. Car accelerated into the backend of parked vehicle. Operator was at a complete stop and needed to pull forward a few feet. They took foot off of brake and lightly pressed the gas peddle. The car unexpectedly surged forward hitting parked car. 1 day later we received an email from Hyundai Blue Link stating that "a possible condition with your Engine Control System has been detected" and recommends bringing in for service for a full system check. Both cars were damaged and Tuscon had to be towed to a repair shop.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11620858October 20, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Two incidents while driving on the highway. 1. Emergency braking activated on its own. No cars around me. It was a rural area. The red emergency braking activated light showed up and my car braked but resumed driving. This is a new car with less than 4k miles on it. 2. The hands free assist and cruise control were activated. My care swerved to the right abruptly. My hands were on the wheel and I was able to correct this but this is very concerning as my daughter drives this car on mountain roads when she is going to college. I have read online reports when others driving the same make, model and year vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620738October 19, 2024
POWER TRAIN
I was traveling in Texas with my child on the highway going 65 when my vehicle went into limp mode and immediately started making a noise like a card in a bicycle tire and would not accelerate. After a few seconds the check engine light came on blinking. I managed to make it to an exit and pull into a gas station. I called a tow company and had to wait more than an hour in the heat with my [XXX] for them to reach me. I called the closest dealer which was aslo an hour away and made sure they were aware the vehicle was coming. A family member drove two hours to get us. A service tech texted me that night and told me the car was awaiting a tech. First thing Monday I received another text that a new engine replacement had been approved. It actually took several phone calls and trying to reach anyone to actually find out that the car had code p1326 and had failed the rod bearing test. And I read more about the gdi theta II settlement and reached out to customer care and opened a ticket to be reimbursed for towing. The vehicle had a previous recall completed for the knock sensor. No rental cars were available to me AT ALL. I received a remanufactured short block all said and done in 10 days. My family was left with no car for that time. There were no warning signs on my car-no excessive oil consumption, no other lights or noises. terrified it will occur with the replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620740October 19, 2024
STEERING
Purchased a used 2016 Hyundai Tucson, approx. 79,000 miles. A few weeks later I noticed a rattling in the steering column when driving over railroad tracks, rough roads, etc. When sitting stationary, I could rock the steering wheel back and forth and got a clunking sound. Took to the dealership, they wanted $250 just to diagnose. Did my own investigating. With the car turned on I would hold the steering wheel with one hand and hold the steering shaft with the other and work them in opposite directions. This replicated the clunking and knocking noise I would hear while driving. I determined it was a faulty upper pinch bolt. Replaced the bold and all noise went away. Fast forward a few months later and the sound returned. Slightly at first, then the sound became very pronounced again. Tightened pinch bolt again, went away. Seems to either be a problem with the shaft itself or the upper pinch bolt. Either way, my fear is the steering shaft is going to loosen and fall off of the steering column resulting in a loss of steering and potential accident. Hyundai dealership seems to act clueless about issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620741October 19, 2024
ELECTRICAL SYSTEM
Purchased a 2016 Hyundai Tucson with approx. 79,000. Was driving with all windows down one day. From the driver side window switch panel, I attempted to roll up the rear, left window.. The window would not roll up. The window rolls down when using the driver’s window switches for the left, rear window, but will not roll up. The rear left window switch will operate the window up and down only. Discovered this problem when going through a drive through car wash and the window would not roll up. Needless to say, the interior of my car got a good cleaning that day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620793October 19, 2024
POWER TRAIN
I bought my 2016 Tuscon brand new. Ever since I bought the vehicle, I've complained to the dealer about the transmission slipping. They have told me that this issue is common but there is nothing they can do. Now it seems to be getting worse so I decided to look up the problem and found out a recall notice was issued for some 2016 Tuscons but mine wasn't included. My Tuscon has the exact same problem as described in the recall issued by Hyundai. I"ve almost been in accidents because you press on the gas to go and it hesitates,l. What can I do? My Vin number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620812October 19, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
3 of my window motors do not work and my windows now will not roll up or down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620519October 18, 2024
ENGINE, UNKNOWN OR OTHER
A few months back my car started to loose its ability to accelerate on the highway. I stopped to get my oil changed to see if that would help but the acceleration was still very limited. Now a month ago, my car started pouring smoke out of the exhaust. It was brought to a mechanic who said it was a turbo and or engine issue. I took it to a Hyundai near me for a clear diagnoses and they diagnosed it as needing a new turbo. I got a new turbo put into the car. My car worked for 1 day before pouring oil out of the bottom of it. I then had a new turbo put in. My car worked well for 1 week but now is leaking oil from the exhaust and making loud knocking, go kart noises. Most people I have talked to say it's the engine and that these problems are way too common in Hyundais well before 100k miles. My car has also been peeling white paint from the hood of my car for 2 years. I have passed hundreds of white hyundai's with the same paint problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620532October 18, 2024
UNKNOWN OR OTHER
Automobile is consuming a huge amount of oil. The vehicle does not have an oil leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620349October 17, 2024
POWER TRAIN
Automatic transmission started malfunctioning at about 23,600 miles. Seemed unable to shift into higher gears and made strange noise. No warning lamps, signs, or malfunction codes appeared. Dealer confirmed bearing noise from transmission and said new transmission needed. New transmission installed 10/11/24 under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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