Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11654358April 13, 2025
ENGINE
Back in 2024 Brought car in for recall but Hyundai only scanned the vehicle and gave estimate for work done without further explanation. Left the car idle and only start it once in a while. Now when opening oil cap there’s some smoke coming out of it and a rattling sound
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654370April 13, 2025
ENGINE, VEHICLE SPEED CONTROL
2023 Hyundai Tucson with just over 14,000 miles failed to accelerate. After completing a right turn the vehicle seemed like it went into neutral. A green warning light appeared stating limit 20 mph. I now know this is “limp mode”. Turning the vehicle off and back on seemed to resolve the issue. The vehicle was towed to the dealer. They found nothing wrong. I was told to take a picture of the warning next time. I was fortunate to not have caused an accident. This is incredibly dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654236April 12, 2025
ENGINE, POWER TRAIN
Car is burning oil. Oil change done at 3k and no oil in vehicle at all. Transmission shakes violently on start up and first movement and slips shifting gears. No response sometimes when pressing gas pedal to go
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654095April 11, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, VISIBILITY/WIPER
Automatic headlight system causes the vehicle headlights to turn on and off during daylight conditions. The LCD display in the dashboard also dims to the point that the information presented cannot be read. This typically happens on bright, sunny days with a clear sky. Vehicle has been to the dealership in excess of seven times where they've made multiple attempts to repair it. The light sensor behind the windshield has been replaced. The body control module has been replaced. The technician also tried to make modifications to the light sensor, but the problem persists. There are a number of other instances of this exact issue involving Hyundai Tucsons, Santa Fe. and Santa Cruz vehicles shown on the NHTSA site, and also when searching other sites online. Dealer technician has repeatedly documented that the problem exists. Dealer tech reported that the Tech at the Hyundai helpline suggested that the auto headlight feature not be used as a resolution. While not a solution under any conditions, even with auto headlight feature turned to off, the dashboard displays continue to dim during the day. The flashing headlights represent a serious safety issue as when following another vehicle, that driver may misinterpret the flashing headlight problem as an aggressive gesture and trigger a road rage type response. The call taker I spoke with at Hyundai when I opened a customer service case said that he personally had that very issue with another driver due to flashing headlights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654177April 11, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
At times, this vehicle will refuse to go. You will get an alert in the dash that the emergency braking system has engaged. It may be a door is not completely shut, or sometimes it's just that I don't have my seat belt on. It seems to be inconsistent, because I often times put my seat belt on after I finish backing out, and am ready to go forward. If there is any kind of incident that requires a fast escape, this "feature" could cost somebody their life, or cause them to deal with a carjacking. The car needs to go when I tell it to go.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653845April 10, 2025
ENGINE
The engine sometimes stalls and does not accelerate in relation to the pressure applied to the gas pedal. This has caused me scenarios where I am waiting to make a left turn and putter into the lane of opposing traffic, instead of accelerating through the turn. Another symptom of the engine is burning engine oil excessively. I am not aware if the issues are related or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653921April 10, 2025
ENGINE
1.What component or system failed or malfunctioned, and is it available for inspection upon request? Engine is failing/malfunctioning. Yes it is available upon request 2. How was your safety or the safety of others put at risk? No oil can cause an engine to overheat and/or catch fire. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue was confirmed by Hyundai of Medford. Oil consumption test was completed. Preauth was submitted for a new engine and was denied. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, inspected by manufacturer (Hyundai of Medford). No leaks or other issues that could cause this were found. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, no warning lamps or messages were shown or sent. Even when low on oil. Consuming oil extremely quickly. Oil change was completed and I was only able to drive 700 miles before I was low on oil. I have history of oil changes and top offs every 1000 miles for about a year. It has only gotten progressively worse. Hyundai of Medford Confirmed the issue and confirmed there were no oil leaks or other issues that could cause this. They recommended I request a new engine for Hyundai. I submitted the Pre-Authorization and it was denied. After more research I have found that thousands of people have had the same exact issue with the same year, make and model of my care. There is even an entire Facebook group dedicated to this issue. The manufacture needs to be held accountable for these faulty engines. Thousands of cars should not need a new engine before they reach 100k miles. I am writing hoping to shine some light on this issue that is effecting thousands of Hyundai owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653964April 10, 2025
ENGINE
1.The engine is consuming oil excessively. 2 and 3. I was informed during a service visit that this is a common problem. I asked how to get it fixed and was advised to lock the engine up. I informed the service advisor that I would not lock the engine up and told him I have a [XXX] son. I told him I'm trying to do everything I can to prevent that very scenario. 4. Yes, I will provide records. Additionally, a class action lawsuit was filed in California under their Lemon Law. Do a quick google search. Everyone I have spoken to at the dealership has confirmed they are all well aware, however they can only do what corporate allows under the Warranty. I am the first and only owner supposedly covered until 100k miles. This problem began at 79k. I'm at 86k and still struggling to get anything moved forward. 5. Unknown 6. My oil light flickered briefly but never stayed on. I immediately checked to discover not a drop on the dipstick. I will provide photo. My oil has been below the low mark several times since this photo and has never come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653966April 10, 2025
ENGINE
Car went into limp mode on the highway because of high oil consumption. Car came to a complete stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653899April 10, 2025
FUEL/PROPULSION SYSTEM
August 26, 2024, (and again on 4/10/2025...I will file that complaint separately) I experienced very rough engine performance and I could not throttle or go faster than 20 mph without the engine seriously rattling. In August under warranty a fuel injector was replaced, and now again in April 2025 the same problem again. Twice I was on a major highway but was luck to be able to get off so as not to cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653785April 9, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
I have been having a number of things happen; 1- my car will lurch forward at times when I release the brake and hit the gas pedal. 2- the forward collision warning keeps coming on. 3- My heating and oil cooler hoses leaking as well as metal lines, all started to leak at the same time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653794April 9, 2025
ENGINE
Excess Oil consumption cause the engine to die and the car to stall out in the middle of the road. Engine needs completely replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653401April 8, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Hyundai Tucson. The contact stated that the vehicle had been experiencing excessive oil consumption, and the check engine warning light was intermittently illuminated. The contact stated that while driving 25-30 MPH, the vehicle was shuddering. The contact continued driving uphill, and the vehicle experienced reduced power and was driving sluggishly. The contact stated that after coming to a complete stop at the traffic light, the contact depressed the brake pedal firmly out of fear that the vehicle would roll backwards. The vehicle was taken to Valvoline, where oil was added to the vehicle. The vehicle was then taken to Firestone, where diagnostic trouble codes P0420, P000A, and P050A were retrieved. The contact was referred to the dealer for assistance. The vehicle was taken to the dealer, where the same diagnostic trouble codes were retrieved. The dealer recommended an intake manifold replacement; however, the dealer informed the contact that there was no guarantee that the repair would correct the failure. The vehicle was not repaired. The manufacturer was notified of the failure and offered the cover fifty percent of the repair cost. A case was filed. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653471April 8, 2025
ENGINE
While driving down the interstate the vehicle would not accelerate and the RPMs were fluctuating. We were luckily near an exit and were able to pull into a gas station. The check engine light came on. Once we parked the engine stalled and we were not able to restart. We had the vehicle towed to a AAA certified mechanic, they stated there was no oil and that the engine needed to be replaced. We did not receive any low oil indicators for the vehicle. We had the vehicle flat bed towed back to our home town where a 2nd mechanic indicated that there was still some oil in the vehicle but that the engine would need to be replaced. The VIN for this car shows no engine recall but this appears to be the same issue that has resulted in Hyundai engine recall with the 2.0 vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653550April 8, 2025
ENGINE, UNKNOWN OR OTHER
Excessive oil consumption which has then in turned caused my catalytic converter to go out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653551April 8, 2025
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed uphill, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine oil warning light was illuminated. The vehicle hesitated, and the contact pulled over to the side of the road. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that there was oil leaking from the exhaust pipe. The contact related the failure to NHTSA Campaign Number: 21V727000 (Engine); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653195April 7, 2025
SERVICE BRAKES, HYDRAULIC, SEATS, STRUCTURE:INTERIOR PANELS:DOOR
The contact's daughter owns a 2011 Hyundai Tucson. The contact stated that upon his daughter attempting to enter the vehicle through the front driver’s side door, the door failed to open. The contact stated that his daughter opened the front passenger’s side door and there was black smoke coming from inside the vehicle. The contact’s daughter discovered that the front driver’s side seat, driver’s side door panel, and headliner was burned. The contact stated that the Fire Department was not called to the scene. There was no one injured. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The dealer was notified of the failure and a tow truck was sent to the residence. While the vehicle was in the dealer's possession, the failure was acknowledged, but the dealer stated that the damages would not be covered for free. The manufacturer was notified of the failure but offered no assistance. The vehicle as not repaired and remained with the dealer. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652974April 5, 2025
ENGINE, POWER TRAIN
The engine uses about 3 to 4 quarts of oil before a oil change the it will go in limp mode. I have to get it rest and then add oil for the engine to run right. Also transmission don't want to shift 3 to 4 gear it will be 35 mph to 65 before it shifts. When the car goes in limp mode I lose power going up a hill and almost got rear ended. They won't do anything do to its a used car. No lights came on the dash till it acts up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652747April 4, 2025
SERVICE BRAKES
My daughter‘s car was in park and still running and she got out of the car and went to the back of the car opened up the hatch cleaned her window went to the side of the car passenger side went to go get out her lunchbox and the car ran over my daughter And crushed her left side and tore off part of her face. The car came out of park on its own in my driveway and I have a video of this from my camera. She was taken obviously to the hospital by ambulance and she sees a plastic surgeon every week now this just happened March 5. Something is not right. The car shouldn’t have ever come out of park on its own in order for it to come out of park and go backwards you need to press your foot on the break and put it in reverse it reversed on its own onto my daughter.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11652638April 3, 2025
ENGINE, EXTERIOR LIGHTING
Car uses quart 1/2 for 300miles gives no warning of lo oil level . This will lead to engine failure while driving.Dealer acknowledges consumption issues offers combustion maintenance at customer expense but service technician says save money as service doesn’t work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Tucson