Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11384159December 19, 2020
ELECTRICAL SYSTEM
DRIVER SIDE BRAKE LIGHT HAS GONE OUT 4 TIMES IN 3 YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384171December 19, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
HYUNDAI IS REFUSING TO FIX NHTSA RECALL# 20V543000 CLAIMING THERE IS AN UNAVAILABILITY OF PARTS. THIS RECALL, LEFT UNFIXED, PRESENTS A FIRE HAZARD. I CALLED HYUNDAI CUSTOMER CARE ON 12/19/2020 AND WAS INFORMED THEY "DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384048December 18, 2020
UNKNOWN OR OTHER
RECALL NOTICE RECEIVED ON 11/12/20, I CALLED FOR AN APPOINTMENT ON 11/14/20 AND THEY SAID THAT THEY WILL CALL ME WHEN PARTS ARE AVAILABLE. NO CALL RECEIVED, SO I CALLED BACK ON 12/18/20 AFTER OVER A MONTH AND THEY SAID THEY WILL CALL BE BACK WHEN PARTS ARE IN WITHIN 2 TO 3 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383965December 17, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO UNLOCK THE DRIVER'S AND PASSENGER'S SIDE FRONT DOORS HOWEVER, THE DOORS FAILED TO UNLOCK. ADDITIONALLY, THE REAR PASSENGER'S SIDE DOOR WAS INOPERABLE AND UNABLE TO UNLOCK. THE CONTACT TOOK THE VEHICLE TO HYUNDAI OF LAS VEGAS (7150 W SAHARA AVE, LAS VEGAS, NV 89117) AND HAD THE DRIVER'S AND PASSENGER'S SIDE FRONT DOORS REPAIRED. THE CONTACT RETURNED LATER TO HAVE THE REAR PASSENGER'S SIDE DOOR LOCK REPAIRED AND WAS INFORMED THAT THERE WAS A COST FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383637December 16, 2020
SERVICE BRAKES
THIS VEHICLE IS SUBJECT TO NHTSA RECALL #20V-543. LOCAL DEALERS ARE UNABLE TO GET THE PARTS TO CARRY OUT THE REQUIRED REPAIRS. THIS IS A FIRE HAZARD AND SHOULD BE QUICKLY REPAIRED. WAITING ABOUT A MONTH SO FAR FOR PARTS. PLEASE REQUIRE HYUNDAI TO CARRY OUT NEED REPAIR IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382700December 15, 2020
SERVICE BRAKES, AIR:ANTILOCK
2019 HYUNDAI TUSCON. CONSUMER WRITES IN REGARDS TO ANTI-LOCK BRAKE SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383394December 14, 2020
ENGINE
COMPLETE ENGINE FAILURE VERIFIED BY MY MECHANIC. RECENT RECALL OF THE HYUNDAI MODELS DID NOT INCLUDE THE TUCSON AND IT SHOULD HAVE. I FEEL THIS ISSUE NEEDS TO BE CONSIDERED SINCE IT LOOKS LIKE I'M SEVERAL OF MANY OUT THERE WITH THE SAME PROBLEM AS THE CURRENT CLASS ACTION SUIT AGAINST HYUNDAI. THE TUCSON SHOULD BE INCLUDED. DATE OF MALFUNCTION 12/12/2020. JUST DRIVING DOWN A COUNTRY ROAD AND HEARD A POP NOISE AND THAT WAS IT. HAD IT TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383232December 13, 2020
STRUCTURE:BODY
THE REAR DRIVER'S SIDE DOOR LATCH FAILED SUDDENLY AND WITHOUT WARNING ON MY DAUGHTER'S 2016 HYUNDAI TUCSON. THE DOOR COULD NOT BE OPENED FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. NOT BEING ABLE TO OPEN THE CAR DOOR COULD HAVE LED TO SO MANY HEALTH AND SAFETY ISSUES DEPENDING ON THE SITUATION. PLEASE IMAGINE IF THE DRIVER'S DOOR FAILED DURING A VEHICLE FIRE, A SUBMERGED SITUATION, A CAR CRASH, ETC. THINK OF THE POSSIBILITIES OF YOUR CHILD DRIVER BEING TRAPPED IN THE CAR DURING A SITUATION LIKE I JUST MENTIONED. AS YOU CAN EXPECT, I'M VERY DISAPPOINTED IN THE DEFECT AND I'M SHOCKED THERE IS NO RECALL OR FREE REPAIR AVAILABLE FOR THIS SERIOUS SAFETY ISSUE. I'VE PURCHASED THIS VEHICLE BASED ON THE EXCELLENT RATINGS OF QUALITY AND SAFETY. FROM WHAT I UNDERSTAND, EACH OF THE DOOR LATCHES COULD SUBSEQUENTLY FAIL AS WELL AS THE NEW LATCH RECENTLY INSTALLED. THIS IS UNACCEPTABLE. I'M NEARLY 60 YEARS OLD AND HAVE OWNED OVER A DOZEN CARS IN MY LIFE. THIS IS THE VERY FIRST FAILED DOOR LATCH I'VE HAD AND HAVE EVER HEARD OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383257December 13, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
MY 2020 HYUNDAI TUCSON WAS PURCHASED NEW THIS YEAR FROM WEST HERR HYUNDAI I'M WILLIAMSVILLE NY. I WAS NOTIFIED OF A VEHICLE SAFETY RECALL RELATED TO ABS ISSUES IN SEPTEMBER 2020. I HAVE CONTACTED THE DEALER EVERY WEEK SENSE THEN, AND THEY CLAIM THEY ARE UNABLE TO COMPETE THE RECALL DUE TO A LACK OF PARTS. I BELIEVE THE DEALER IS NEGLIGENT IN ADDRESSING THIS ISSUE AND I WOULD APPRECIATE HELP GETTING THIS SAFETY ISSUE REMEDIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383001December 11, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICK CASE HYUNDAI (3180 SATELLITE BLVD, DULUTH, GA 30096, (678) 321-1584) AND WAS INFORMED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382876December 10, 2020
STRUCTURE:BODY
REAR DRIVER DOOR WILL NOT UNLOCK EITHER FROM THE INSIDE OR THE OUTSIDE. YOU CAN HEAR THE REMAINING DOORS LOCK AND UNLOCK BUT NOT THE REAR DRIVER. I TRANSPORT MY GRAND CHILDREN AND THIS IS A SAFETY ISSUE. THE CARS HAS 16K MILES ON IT AND IS STILL UNDER WARRANTY. DEALER SAID IT WILL TAKE ABOUT 1 TO 2 WEEKS TO GET THE PART IN. I WAS TOLD THAT THIS HAS HAPPENED TO ALOT OF THE HYUNDAI TUCSONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382898December 10, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL 34471) WAS CONTACTED ON SEVERAL OCCASIONS AND EACH TIME THEY CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378417December 8, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO JOE HOLLAND CHEVROLET (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303) AND WAS REJECTED TO BE SERVICED DUE TO PARTS NOT BEING AVAILABLE. THE CONTACT STATED THAT THE ABS WARNING LIGHT WAS ILLUMINATED AND SHE WAS CONCERNED FOR HER SAFETY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378497December 8, 2020
STRUCTURE:BODY
REAR PASSENGER DOORS WON'T OPEN FROM INSIDE OR OUTSIDE DOOR HANDLES. THIS STARTED INTERMITTENTLY THEN ULTIMATELY TRAPPED PASSENGERS IN THE REAR SEATS OF THE VEHICLE. NOTHING WORKED TO RELEASE THE DOORS, CAUSING PASSENGERS TO HAVE CRAWL THROUGH FRONT SEATS TO EXIT THE VEHICLE. INVESTIGATING OF ANY RECALLS WE FOUND THAT THIS IS WIDE SPREAD OVER SEVERAL YEARS, AND CHARGES RANGE FROM $400 TO $2K. WHEN CLEARLY THIS IS DEFECTIVE COMPONENTS OR DESIGN, USED IN AND FOR LOCKING SYSTEM, FAIR EXPECTATION THAT OCCUPANTS CAN EXIT THE VEHICLE IN THE CASE OF AN EMERGENCY. HYUNDAI SERVICE CONSIDERS THIS A MALFUNCTIONING PART AND NOT COVERED BY WARRANTY OR BY AGE OF THE VEHICLE. THE DOORS LOCKING ACTUATORS ARE MALFUNCTIONING THERE IS NO OPTION TO MANUALLY OPEN THE DOORS, AGAIN CAUSING A PERSON TO BE TRAPPED IN THE VEHICLE. PEOPLE ARE REPORTING FROM 1 DOOR TO ALL 4 DOORS FAILING TO OPEN. OUR CAR THE REAR DOORS DO NOT OPEN. HYUNDAI SHOULD TAKE RESPONSIBILITY TO FIX THIS DEFECTIVE PART/DESIGN AND NOT AT THE CAR OWNERS EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378516December 8, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED UNIVERSAL HYUNDAI (12801 S. ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837; (321) 418-3733) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378557December 8, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DUELL'S EVANSVILLE HYUNDAI (4400 E. DIVISION ST, EVANSVILLE, IN 47715; (812) 473-4400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378210December 7, 2020
UNKNOWN OR OTHER
I'M HAVING TROUBLE WITH THE DRIVER AND PASSENGER SIDE DOORS TO WHERE THEY ARE HARD TO OPEN. I UNLOCK THE DOORS AND I HAVE TO PULL THE DOOR LATCH SEVERAL TIMES SO THEY CAN OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378228December 7, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE THE SEIZED WITHOUT WARNING. THE CONTACT PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT STATED THAT THE BATTERY WAS REPLACED HOWEVER, THE VEHICLE FAILED TO START. THE CONTACT CALLED COCONUT CREEK HYUNDAI (4960 N STATE RD 7, COCONUT CREEK, FL 33073; (888) 441-7737) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACE. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378234December 7, 2020
ELECTRICAL SYSTEM
ELECTRIC WINDOWS IN THE CAR ARE A SAFETY HAZARD. I HAVE REPLACED BOTH FRONT AND BACK OF THE PASSENGER SIDE WINDOW SWITCHES BECAUSE THEY DO NOT ALLOW THE WINDOW TO GO UP OR DOWN. I TOOK IT IN FOR ONE WINDOW THAT WOULD NOT GO UP AND DOWN AND ABOUT A MONTH LATER THE SECOND WINDOW WENT. I AM KNOWING THAT IN THE FUTURE I WILL HAVE TO REPLACE THE OTHER TWO AS WELL. THIS CAN CAUSE A SERIOUS PROBLEM IF THERE IS AN ACCIDENT AND THE OCCUPANTS NEED TO OPEN WINDOWS TO GET OUT OF THE CAR. I AM SHOCKED THAT THERE IS NO RECALL TO FIX WHAT EVER ELECTRICAL ISSUE THERE MIGHT BE WITH THE WINDOWS. I JUST CAN'T FATHOM THAT TWO WINDOWS WOULD HAVE THE SAME PROBLEM WITHIN MONTHS OF EACH OTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378269December 7, 2020
ENGINE
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO HER RESIDENCE BY HER INSURANCE. THE VEHICLE WAS LATER TAKEN TO HYUNDAI OF ST. AUGUSTINE, 2898 U.S. 1, ST. AUGUSTINE, FL 32086, WHERE THE CONTACT WAS INFORMED THAT THE RECALL NOTIFICATION RECEIVED WAS NOT RELATED TO FAILURE THE VEHICLE EXPERIENCING OF THE SMOKE. THE DEALER ALSO INFORMED THE CONTACT THAT THEY HAD TEST DRIVING THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) ABS UNIT MAY CAUSE ENGINE COMPARTMENT FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,933.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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