Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11388809January 19, 2021
STRUCTURE:BODY
MY DOORS HAVE STOPPED OPENING FROM THE INSIDE OR OUTSIDE. THE PROBLEM FIRST STARTED WITH MY REAR DRIVER'S SIDE DOOR (LAST YEAR- HAS NOT OPENED SINCE) AND NOW HAS HAPPENED WITH THE FRONT PASSENGER DOOR (STARTED LAST SUMMER 2020). CHILD LOCK IS NOT ON, NO OBSTRUCTION, HAVE TRIED LOCKING AND UNLOCKING SEVERAL TIMES. THE CAR IS STATIONARY, IN PARK. AT FIRST IF I USE A LITTLE FORCE AND PUSH THE DOOR IT SOMETIMES WILL LET IT OPEN, BUT EVENTUALLY THIS STOPS WORKING AND THE DOOR IS TOTALLY SEALED SHUT. FROM WHAT I HAVE SEEN THIS APPEARS TO BE AN ISSUE FOR MANY HYUNDAI OWNERS AND THERE IS NO REAL FIX. THIS IS A SAFETY ISSUE- IF THERE IS AN ACCIDENT OR MY PASSENGERS NEED TO GET OUT OF THE VEHICLE QUICKLY, THEY ARE QUITE LITERALLY TRAPPED IN THE VEHICLE. I'M WORRIED IT'S ONLY A MATTER OF TIME BEFORE THIS OCCURS WITH MY DRIVER DOOR AS WELL. THIS NEEDS TO BE A SAFETY RECALL AND IS ABSOLUTELY NOT NORMAL WEAR AND TEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388891January 19, 2021
ELECTRICAL SYSTEM, ENGINE
OUR VEHICLE HAS STARTED USING A LOT OF OIL AROUND 80,000. WE NOW NEED TO ADD A QUART OF OIL ABOUT EVERY 1000 MILES. THE FRONT DRIVER'S SIDE WINDOW SWITCH WILL OCCASIONALLY NOT WORK. WE HAD THE REAR PASSENGER DOOR LOCK REPLACED BECAUSE IF STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388902January 19, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION REGARDING NHTSA CAMPAIGN NUMBER: 20V543000(SERVICE BRAKES) HOWEVER THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE LOCAL DEALER KING HYUNDAI LOCATED AT 1399 S FEDERAL HWY, DEERFIELD BEACH, FL AND MANUFACTURER WERE CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388898January 19, 2021
ENGINE
WHILE ACCELERATING ONTO THE HIGHWAY, A CLICKING OR CLACKING NOISE WAS HEARD FROM THE ENGINE, THE VEHICLE THEN SEEMED TO SUDDENLY LOOSE POWER THEN STALL. I WAS FORTUNATE TO BE ABLE TO COAST THE VEHICLE OFF THE ROAD AND INTO A PARKING LOT. WITH THE VEHICLE PARKED, FOUND OIL POURING FROM UNDER THE ENGINE AND ALSO SAW A LONG TRAIL OF OIL LEADING FROM THE HIGHWAY TO THE VEHICLE. ALSO FOUND METAL SHAVINGS IN THE OIL AND DEBRIS FROM THE BROKEN ENGINE BLOCK CAUGHT IN THE PLASTIC SHROUD UNDER THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388705January 18, 2021
FUEL/PROPULSION SYSTEM
AFTER STARTING MY CAR THERE IS A STRONG SMELL OF GASOLINE, AT DIFFERENT TIMES, BUT NOT CONSISTENTLY. THE SMELL OF GAS IS VERY STRONG IN THE CABIN AREA EVEN WHILE DRIVING. SOMETIMES, ONCE THE VEHICLE HAS BEEN STARTED THERE IS A STRONG SMELL OF FUEL COMING FROM THE EXHAUST PIPE AREA. I HAVE REPORTED THIS TO THE DEALERSHIP, WAS TOLD NOTHING WAS FOUND, PER CAMELBACK HYUNDAI DEALERSHIP IN PHOENIX ARIZONA (12/29/20).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388754January 18, 2021
ENGINE
WHEN DRIVING ON THE HIGHWAY, DRIVER EXPERIENCED SUDDEN NUDGE AND WHITE SMOKE STARTED TO SHOW. ONCE PULLED OVER, DRIVER NOTICED THE CAR IS LEAKING. THE IGNITION WOULD NOT GO. IT WAS EXAMINED AND SHOWED THAT THE ROD PUNCTURED THE ENGINE AS WELL AS THE OIL FILTER, TRAILING OIL FOR MORE THAN A MILE. THE OIL WAS BURNING IN THE PUNCTURED ENGINE AND CAUSED THE SMOKE. THE CRANK SHAFT BROKE IN HALF NOT ALLOWING STARTER TO GO AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388547January 17, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
IN SEPTEMBER 2020 WE WERE ADVISED BY HYUNDAI NOT TO PARK OUR VEHICLE IN OUR GARAGE OR NEAR A BUILDING DUE TOO A FIRE HAZARD. IT IS NOW MID-JANUARY AND THEY STILL HAVE NOT COME UP WITH A FIX FOR THIS PROBLEM. SEE HTTPS://AUTOSERVICE.HYUNDAIUSA.COM/CAMPAIGNHOME/CAMPAIGN/INDEX AND ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388574January 17, 2021
ENGINE
WHILE DRIVING ON THE EXPRESS WAY AT AROUND 60MPH WITH MY WIFE AND CHILDREN IN THE CAR THE CAR SUDDENLY DROPPED TO 40MPH AND THE ENDING STARTED TO CLICK. LUCKILY, NO ONE WAS BEHIND US AND WE WERE ABLE TO EXIT THE FREEWAY SAFELY. THIS IS APPARENTLY A KNOWN ISSUE THAT I WAS NOT MADE AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388607January 17, 2021
SERVICE BRAKES
I BOUGHT THIS CAR FROM MAXON AND AFTER COUPLE MONTH I GOT RECALL LATTER FROM COMPANY AND I MADE APPOINTMENT WITH MAXON HYUNDAI THEY ALWAYS TOLD ME THEY DON'T HAVE (ABS) PART TO REPLACE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388610January 17, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
THE INCIDENT OCCURRED TO ME WHILE I WAS 7 HOURS FROM HOME. I WAS STOPPED AT A STOP SIGN ON A CURVE IN THE ROAD. WHEN CLEAR, I ACCELERATED AND AS I TURNED AND MERGED INTO THE ROAD, THE CAR STARTED MAKING A LOUD KNOCKING NOISE AND LOST POWER AS I WAS GOING UP HILL. RIGHT BEFORE I LOST ALL POWER, THE OIL LIGHT FLASHED BRIEFLY AND THE ENGINE LIGHT CAME ON. I RESTARTED THE CAR AND AGAIN HEARD A LOUD KNOCKING NOISE BUT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. AS SOON AS I SLOWED AND STOPPED IT DIED AGAIN. I ENDED UP GETTING TOWED TO THE HYUNDAI DEALER. THE NEXT DAY I CALLED AND THEY LET ME KNOW I HAD "THROWN A ROD AND HAD BEARING DAMAGE". THEY SAID I NEED A NEW ENGINE AND QUOTED ME $12,800. I HAVE PROVIDED ALL SERVICE RECORDS TO THEM WHICH PROVE THAT I HAVE MAINTAINED THE VEHICLE WITH OIL CHANGES AND MAJOR SERVICES DONE AT HYUNDAI AS WELL AS VALVOLINE. THEIR INITIAL OFFER TO ME WAS THEY WOULD COVER 50% OF THE REPAIR. MY SERVICE ADVISOR COUNTERED THEM WITH 90% AND THEIR FINAL OFFER WAS TO COVER 60% AND NO RENTAL - EVEN BEING 7 HOURS FROM HOME. BEFORE THIS INCIDENT OCCURRED, I HAVE NOT BEEN ABLE TO OPEN MY REAR PASSENGER DOOR IN MONTHS DUE TO NEEDING A NEW ACTUATOR. I ALSO LET THEM KNOW THAT I BELIEVED THERE WAS ELECTRICAL ISSUES BECAUSE MY TAIL LIGHT WAS ALWAYS GOING OUT EVEN AFTER BEING REPLACED. I WAS DISMISSED AND TOLD THAT I HAD A FAULTY BULB. SAME DAY AFTER GETTING REPLACED, I WAS AGAIN GETTING THAT "CHECK BRAKE LIGHT" MESSAGE. I BELIEVE THERE IS A RECALL THAT I DO NOT QUALIFY FOR FOR THIS ISSUE. AFTER MUCH RESEARCH, I HAVE FOUND ENGINE FAILURE IS A MAJOR PROBLEM WITH HYUNDAI WITH MANY PEOPLE ON THEIR 2ND AND 3RD ENGINES, INCLUDING 2 PEOPLE IN MY OWN FAMILY. I AM EXTREMELY DISAPPOINTED IN THE WAY HYUNDAI IS HANDLING THIS SITUATION AND I WILL NO LONGER BE A HYUNDAI CUSTOMER. PLEASE LET ME KNOW IF I CAN PROVIDE ANY FURTHER INFORMATION. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388617January 17, 2021
ENGINE, POWER TRAIN
MY 2017 HYUNDAI TUCSON CONSUMES MORE THAN 3 QUARTS OF OIL BETWEEN FILTER CHANGES. I NOTICED THE OIL CONSUMPTION AROUND 36K MILES. I HAVE TAKEN THE CAR TO SOUTHTOWN HYUNDAI (RIVERDALE, GA) MANY TIMES FOR THIS ISSUE. THE DEALER DID 3 OIL CONSUMPTION TEST, ALL FAILED. I WAS TOLD NOTHING CAN BE DONE AT THE MOMENT. I EVEN REACHED OUT TO CORPORATE, WITH NO RESPONSE BACK. THE VEHICLE CURRENTLY HAS 75K MILES ON THE ENGINE. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388525January 17, 2021
ENGINE
I WAS COMING HOME FROM WORK FRIDAY NIGHT AND WAS ALMOST HOME AND LOST POWER . IT SPUTTERED AND WHEN I PULLED INTO PARKING LOT IT STARTED TO KNOCK. I TURNED OFF ENGINE.CHECKED THE NEXT DAY AND I HAD NO OIL AND NEVER GOT ANY WARNING SIGNS ON THE DASH THE DRIVE WAS AN EXPRESSWAY RIDE 65 MPH. I JUST CHECKED THE OIL 1 WEEK BEFORE THIS HAPPEN NOT REALLY HAPPY WITH WHAT HAPPENED AND IT SEEMS LIKE THIS COMPLAINT HAPPENS ALOT AND I HOPE THINGS TURN OUT GOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388268January 15, 2021
STRUCTURE:BODY
THE REAR BACK DOORS WILL NOT OPEN FROM THE OUTSIDE, CREATING A SAFETY ISSUE FOR THE CHILDREN/PEOPLE SITTING IN THE BACK SEAT. HYUNDAI REFUSES TO TAKE RESPONSIBILITY FOR THIS IISSUE AND WANTS TO CHARGE OVER $1,000 WITH LABOR TO FIX IT. I PURCHASED THE CAR CERTIFIED PREOWNED IN 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388131January 14, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO NAPLETON'S VALLEY HYUNDAI (4333 OGDEN AVE, AURORA, IL 60504; (630) 423-5120) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388140January 14, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED STEVENS CREEK HYUNDAI (4425 STEVENS CREEK BLVD, SANTA CLARA, CA 95051; (408) 249-1200) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387808January 13, 2021
SEATS
WHILE I WAS DRIVING ON THE EXPRESSWAY, MY SEAT CAME FORWARD BRINGING ME TO THE STEERING WHEEL. NOW WHEN I DRIVE I AM ALWAYS ADJUSTING MY SEAT BECAUSE IT STILL MOVE FORWARD ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387856January 13, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
IN MY 2016 HYUNDAI TUSCON THE REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. IT LOCKS AND UNLOCKS VIA KEYLESS ENTRY, INDOOR LOCK/UNLOCK BUTTON AND KEY FOB UNLOCK/LOCK BUTTON, HOWEVER THE DOOR DOES NOT PHYSICALLY OPEN. IT SPONTANEOUS OCCURRED WHEN TRYING TO GET INTO MY CAR. THIS IS A HUGE SAFELY CONCERN IF SOMEONE NEEDED TO LEAVE MY CAR IN AN EMERGENCY SITUATION. UPON RESEARCH THIS APPEARS TO BE A CHRONIC PROBLEM WITH A MASSIVE AMOUNT OF 2016 MODELS, SOME HAVING ISSUES WITH MULTIPLE DOORS. IT APPEARS TO BE AN ISSUE WITH THE LOCK ACTUATOR THAT WAS INSTALLED IS MOST OF THE 2016-2017 TUSCONS. HYUNDAI IS NOT WILLING TO ACKNOWLEDGEMENT THAT IT IS A SAFETY CONCERN THAT NEEDS TO BE A RECALL ON ALL OF THESE MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387903January 13, 2021
UNKNOWN OR OTHER
THE DOOR LATCHES FOR THE DRIVER'S DOOR AND ALL 3 PASSENGER DOORS HAVE FAILED. IN THE CASE OF THE REAR PASSENGER DOORS (BOTH DRIVER AND PASSENGER SIDE) THIS HAS MADE IT IMPOSSIBLE TO OPEN THEM FROM EIRHER THE INSIDE OR THE OUTSIDE. IN THE CASE OF THE FRONT PASSENGER SIDE DOOR, THE ABILITY TO OPEN THE DOOR FROM THE OUTSIDE HAS BECOME INCONSISTENT AND IRREGULAR; OFTEN, THE DOOR HANDLE MUST BE PULLED MULRIPLE TIMES FOR RHE DOOR TO OPEN. FINALLY, IN THE CASE OF THE DRIVER'S DOOR, THE DOOR CANNOT BE OPEN FROM THE OUTSIDE ONCE THE DOOR HAS BEEN LOCKED AND SUBSEQUENTLY UNLOCKED, MEANING THAT IF I LOCK MY CAR, THE ONLY WAY TO ENTER IT IS THROUGH THE FRONT PASSENGER DOOR, ITSELF AN UNRELIABLE METHOD. CURRENTLY, I CANNOT EXIT FROM THE REAR SEATS AT ALL, NOR CAN I RELY ON THE FRONT DOORS TO CONTINUE TO OPEN FROM THE INSIDE BASED ON THE CURRENT BEHAVIOR. ALL 4 OF THE DOOE LATCHES BEGAN EXIBITING THESE FAILURES WITHIN A FEW WEEKS OF EACH OTHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387963January 13, 2021
STRUCTURE:BODY
I BOUGHT A BRAND NEW 2016 TUCSON FROM THE DEALERSHIP. AFTER TWO YEARS THE FRONT DRIVER AND PASSENGER DOOR HANDLES DIDN'T WORK PROPERLY. I HAVE TO PULL THE HANDLES 4-5 TIMES BEFORE THE DOOR WILL OPEN. I TOOK IT TO THE DEALER AND WAS GIVEN AN ASTRONOMICAL PRICE TO FIX IT. I AM THE ONLY PERSON WHO DRIVES MY CAR. THERE SHOULD BE NO REASON WHY THESE HANDLES ARE MALFUNCTIONING LIKE THIS. THEN LAST MONTH THE BACK DOOR ON THE DRIVERS SIDE WILL NOT OPEN AT ALL. THIS IS RIDICULOUS! THIS IS DANGEROUS. IF I HAD SOMEONE IN THE BACK SEAT AND AN EMERGENCY HAPPENS THEY WOULD NOT BE ABLE TO GET OUT. I CAN'T BE THE ONLY CUSTOMER HAVING THIS ISSUE. IS THERE SOMETHING YOU CAN DO ABOUT THIS? THIS CAR WAS PAID IN FULL. I'VE ALREADY PAID ENOUGH FOR THIS CAR. I SHOULD NOT HAVE TO PAY FOR MALFUNCTIONING DANGEROUS DOOR HANDLES. WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387636January 12, 2021
ELECTRICAL SYSTEM
I PURCHASED MY VEHICLE USED, FROM A CAR DEALERSHIP; THEREFORE, IT HAD BEEN SERVICED PRIOR TO PURCHASE. WITHIN TWO MONTHS OF PURCHASE THE REAR DRIVER SIDE DOOR QUIT OPERATING. THE CAR WAS PARKED WITHOUT THE ENGINE RUNNING WHEN THE DOOR REFUSED TO OPEN FROM THE INSIDE OR THE OUTSIDE. I CHECKED MY WARRANTY. IT WAS STILL IN EFFECT BUT I WAS OVER THE MILEAGE REQUIREMENT SO THE DEALERSHIP WOULD NOT COVER THE REPAIR. (I COMMUTE TO WORK) SIX MONTHS LATER, THE REAR PASSENGER DOOR CEASED TO OPERATE. I TRANSPORTED A DISABLED INDIVIDUAL TO THE DOCTOR'S OFFICE. THE DOOR WORKED WHEN I LEFT FOR THE DOCTOR'S AS I PLACED A WALKER IN THE BACK. THE ENGINE WAS RUNNING AT THE TIME. WHEN I RETURNED FROM THE DOCTOR, I PARKED, SWITCHED THE ENGINE OFF, AND THE DOOR WOULD NOT OPEN FROM THE INSIDE OR THE OUTSIDE. THE DISABLED INDIVIDUAL WITH ME COULD NOT WALK WITHOUT THE ASSISTANCE OF THE WALKER. I COULD NOT GET THE WALKER OUT. I HAD TO GO BORROW A WALKER, BRING TO THE INDIVIDUAL TO BE ABLE TO REMOVE HIM FROM THE CAR. THIS IS VERY UNSAFE. CURRENTLY, THE FRONT PASSENGER DOOR IS BEGINNING TO BE DIFFICULT TO OPEN. IT SOMETIMES TAKES THREE ATTEMPTS TO OPEN THE DOOR. I AM AFRAID IT WILL STOP WORKING AS WELL. AT THIS POINT I AM DRIVING AN SUV THAT CAN ONLY SAFELY TRANSPORT TWO INDIVIDUALS AND I AM AFRAID THAT IT WON'T BE LONG BEFORE ONLY ONE PERSON CAN RIDE IN IT. MY TRUE FEAR IS WHAT HAPPENS WHEN THE DRIVER DOOR STOPS WORKING? I HAVE RESEARCHED FOR A RECALL AND THEIR ISN'T ONE DESPITE THE FACT THEIR ARE NUMEROUS ONLINE COMPLAINTS. I HAVE NOT REPAIRED THE ISSUE AS I DON'T HAVE THE MONEY IT WOULD TAKE AND FROM THE COMPLAINTS I HAVE READ IT WILL ONLY HAPPEN AGAIN. PLEASE INVESTIGATE THIS ISSUE BEFORE SOMEONE IS TRAPPED IN A CAR AND HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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