Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11492202November 3, 2022
ENGINE, FUEL/PROPULSION SYSTEM
The oil fuel tank has been burning oil too fast in the GDI Engine & the oil has burnt through my alternator and spark plugs that I recently fixed only three weeks ago. This caused the engine to lock up completely while I was driving several times & I lost control while driving - having to restart the car multiple times to move it to a safe area. Now, the engine has locked permanently and I am unable to start the car at all despite replacing several parts and getting an oil change every 3-5000 miles (which continues to leak too quickly and harm other parts in the car).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491881November 2, 2022
VISIBILITY/WIPER
Window regulators failing on all windows. Drivers side is stuck open and will not close. All others are stuck closed and will not go down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491947November 2, 2022
ENGINE
Driving on a 2 lane highway, engine shut off and left us stranded 2 hours from home. After the car being at the Hyundai dealer for a week, we get a text saying the engine had catastrophic failure. Internal bearing failure. Waiting to see if Hyundai with cover under 10yr/100,000 mile warranty. No light or anything came on prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492001November 2, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
While driving my car normally 9 dashboard lights came on suddenly including the check engine, ABS, brakes while at the same time the dials on the dashboard including the rpms, speedometer, oil temperature and more all stopped working. This happened suddenly while the car was in drive and also caused issues with the transmission as the car stopped shifting gears properly and was driving very rough. With this sudden onset of many different issues out of nowhere driving the vehicle was very dangerous when trying to get to a safe location. After parking this electrical issue would not allow me to take the car out of park or use a OBD reader do to the electrical issue. After researching this problem I found several reports online describing nearly identical symptoms all of the sudden resulting in the car being undrivable and in a dangerous state. These owners said they took the cars to the dealer who tried replacing several components without fixing the issue with hours of diagnosis charges. Eventually after having the vehicles for several days they replaced the reverse camera which it turns out was shorting a significant amount of other critical car electrical components. With no prior damage to the camera or these electrical components the abrupt and random onset of this issue pose a significant safety risk to Hyundai Tucson drivers (at least in 2016 -2018 models) . My experience with the Hyundai Dealership was very similar to them even after I had diagnosed the issue to the camera the dealer said they had contacted the manufacturing engineers who took several days to determine what was causing these electrical issues. This is not an isolated issue as multiple hyundai tucson owners have reported this to Hyundai and their dealerships yet they fail to recognize the risks associated with the faulty cameras they install in their factories. They need to recall their vehicles prone to having this issue. This has cost me $1000 to fix and put me at risk on the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491818November 1, 2022
ENGINE
On September 30th, 2022, while driving on Interstate 20 west at 65 mph my engine began die and my only choice was to coast onto the shoulder. The engine totally died at this point and the only thing that saved my and nephew's life was being in the right-hand lane of the Interstate. Hyundai roadside service had the vehicle towed that night to Vandergriff Hyundai. Vandergriff Hyundai performed a diagnostic test, and it showed where the engine (209) and monitoring logic (966) both failed. My vehicle has been with Vandergriff (1120 W Interstate 20, Arlington, Texas 76017) since the incident. The Advisor with [XXX] Service dept. is [XXX]and according to him my first repair date was 10/ 21/22 and not it's no guarantee that it will be ready by 11/21/22. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491843November 1, 2022
ENGINE
The contact owns a 2019 Hyundai Tucson. The contact stated while driving approximately 45 MPH and merging onto the highway, the vehicle began to lose motive power. The contact stated that the check engine warning light started flashing. The contact stated that a loud humming noise was coming from the engine compartment. Additionally, the steering wheel began to vibrate. The contact pulled off the highway, and at the bottom of the off ramp she had to stop for a traffic light. The contact stated that when the light changed, and she depressed the accelerator pedal, the vehicle lunged forward while shifting from 1st gear into 2nd gear and then stalled. The contact stated that it took several attempts to restart the vehicle. The contact drove to her residence while the vehicle struggled but was unable to exceed 25 MPH. The contact drove the vehicle to an auto parts store and had a diagnostic test performed. The contact was advised that she had a code P1326 and other failures of the powertrain system. The contact called a dealer and was informed that the vehicle would not be diagnosed or repaired the vehicle was diagnosed by their mechanic. The vehicle was diagnosed a second time and the mechanic retrieved DTC: P1326. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V727000 (Engine) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was 81,859.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491807November 1, 2022
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I was leaving a drive-through. Crossing traffic when my 2022 Tuscan N-Line just stopped accelerating the engine started to shake and SUV became unresponsive. As I was crossing traffic. I was almost hit. Moved the SUV to the middle of the street. Turned the SUV off. Restarted it. The SUV had no power and the check engine light came on. The engine started shaking violently. A bad burning smell ( like) burning rubber/ plastic started, then the engine started to smoke. I turned the SUV off again. After that the SUV wouldn’t start. Had it towed to the dealer. It only has 1130 miles on it. I just bought it July 20th.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491563October 31, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 70 MPH, the vehicle decelerated without warning. The contact stated that after several seconds the vehicle continued to operate normally. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The failure persisted. The manufacturer was not contacted. The failure mileage was 2,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491592October 31, 2022
SERVICE BRAKES, UNKNOWN OR OTHER, WHEELS
I called Wayne Mazda on 9/7/22 to make an appointment to fix this brake recall and to have my car serviced. I was given an appointment for January 17, 2023, which is 4 months later. I called several times to try and get a current appointment and was denied each time, so I contacted Hyundai and filed a complaint. My case number is 20485596. Also my dashboard light showing low tire pressure stays on, even though AAA came and filled the tires. We are seniors and my husband is in a wheelchair, and I feel 4 months is an unreasonable length of time to wait for a brake (potential fire) recall and service. Any help you can provide with this complaint would be appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491647October 31, 2022
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the TPMS warning light illuminated. The vehicle was taken to the dealer and the TPMS was reset; however, the failure recurred. The dealer confirmed that parts were not yet available to perform the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,252. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491651October 31, 2022
ELECTRICAL SYSTEM, POWER TRAIN
vehicle has failed multiple times while driving in traffic forcing erratic, sudden and unexpected moves across traffic to get to side of road while trying to avoid accident. 1) ignition coil failure/cylinder misfire 3 occasions causing violent shaking suddenly while driving. Replaced all three times. $2,300 expense 2) transmission failure/slipping and then lunging within traffic and now undrivable. $7,200 quote from dealer to fix!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491248October 28, 2022
ENGINE, POWER TRAIN
Piston rods blew through the motor. Needing to replace engine at 103,000 miles. Transmission slips and you hear a sputter when accelerating. Car jerks with driving and coming to a complete stop. Fails to accelerate and change gears when driving. Has no reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491123October 27, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491160October 27, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491213October 27, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have been receiving recall notices from Hyundai since approximately March 2022 for a fire risk related to the anti-lock breaking system, and to date they have not implemented a repair or fix or given any indication of the time frame in which I can expect a fix to be completed. I went to the dealer several months ago and they indicated that they did not have any information on how long it would be until a repair is implemented. I just received another letter this week (November 2022), almost 8 months since my first notification, and the letter states the same information. Hyundai should have to provide replacement vehicles or reimburse us for our vehicle. I do not feel safe with a car that can suddenly catch on fire. In addition, I cannot simply park my vehicle outside or away from structures. I work in a Government building and park in a public parking garage for work with hundreds of other people in a highly populated area with no street parking. Their suggested solution is nonsense and unworkable. I am concerned that they are not doing what needs to be done to get this recall handled. It has also diminished the value of my vehicle and I could not possibly sell it or obtain the same value with an open recall with no foreseeable solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491205October 27, 2022
FUEL/PROPULSION SYSTEM
With approximately 6552 miles on the car, 7 months after I bought it new, the Vehicle sputtered and shut off. The GDI pump was replaced. It has not runnright since. It sputters, it does not respond appropriately when the accelerator is pressed, it went into limp mode and would not go more than 35 mph. It did not throw and engine code when this happened. This is a huge problem in itself. I could be out of oil and it potentially will not throw a code or warning. When the dealer had it for 45 days they drove it approximately 100 mile and could not duplicate. It is a serious danger to my life and I refuse to drive it. I had it towed and it now sits in my driveway will the lemon law case is processing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490909October 26, 2022
ELECTRICAL SYSTEM, ENGINE
The engine malfunctioned within the first 8 months of me purchasing the vehicle. It just randomly stopped working one day. The dealership was able to succesfully replace the engine under warranty (at least that’s what they told me they did) however, the same issue arose another 8 months later. I’ve done everything I needed to do as far as getting the oil changed and maintaining the vehicle. The engine light would repeatedly flash on and off so I assumed it was a malfunction because I just had the engine replaced. I took it to a local mechanic to get evaluated and they determined the engine was really bad and needed to replaced again. I reached back out to the dealership to notify them and they reached out to my extended warranty company. The extended warranty company denied my claim stating it is not covered due to the engine causing the insides of the vehicle to melt. Now I have a car that I am unable to drive due to no fault of my own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490974October 26, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490998October 26, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. The consumer wants the manufacture to be held accountable for detailing or paint job.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491051October 26, 2022
ENGINE
While driving, I came to a stop sign and the car completely shut off. The car restarted and then I stopped at a stop sign and the car completely shut off. I had the car towed and they told me that it had catastrophic engine failure. I haven’t even owned this car for 1 year yet. How could the engine fail. Upon further investigation, it appears that this is a known issue with Hyundai Tucson’s of the same year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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