Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11525998June 8, 2023
POWER TRAIN
FRONT AXLE SHAFT LEAK CONFIRMED BY AAMCO OF EAST HARTFORD TECHNICIAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526099June 8, 2023
ELECTRICAL SYSTEM, STRUCTURE:BODY
Passenger doors do not physically open when unlocked from outside and inside. Known stretched cable problems, with hundreds of complaints when doing a Google search. Elderly parents cannot yank hard enough to get them open by brute force. God forbid if there was an accident, you would not be able to open to door from inside to get out and others from outside would not be able to open either to assist. Rolling death trap. Hyundai Korea knows about the door cable problem and fixes it for free. USA wants you to pay $400 per door to fix. Shame on you Hyundai USA!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525818June 7, 2023
POWER TRAIN, ENGINE
Driving into work on Friday June 2, 2023 my engine started making a noise that got progressively worse as I got to work. The engine was knocking loudly and I was not comfortable driving it home. I called AAA and had the vehicle towed to a Hyundai Dealership. The car has 77,780 on it. I bought it used in 2019. The engine is no good. No lights no indication of any problems just that horrible noise. I was told because I bought it used the powertrain warranty wouldn't apply. I did buy an extended warranty and am now waiting to see if they will cover the engine. I am now up to $300.00 in "diagnostic" fees. I knew the engine was gone I could have saved my money but of course need to now jump through hoops to see if this will be covered. Not holding my breath I am sure there will be some fine print in which is will be denied. They said that it would cost $15000.00 to put in a new engine. I owe $9000.00 on the car. UNBELIEVABLE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525825June 7, 2023
ENGINE, EXTERIOR LIGHTING
EXCESSIVE OIL CONSUMPTION! Vehicle has less than 60k and I have to check and put oil in about every 1,000 miles. Engine light comes on and this is how I know to check the oil. This is ridiculous and should not be happening. I change my oil as directed at every 5,000 miles and at least 2-3 times before next oil change I am adding more oil. WHY AM I BURNING SO MUCH OIL? No oil is leaking that I can see...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525894June 7, 2023
ENGINE
Three months after I bought my 2018 Hyundai Tucson it started having engine problems. It has went into limp mode multiple times and has been to the shop several times to have it fixed. The knock sensor has been replaced twice by two different Hyundai dealerships. The engine is losing oil rapidly and has to be replaced every few weeks. It has been advised by both Hyundai dealerships that a new engine is required at this point but Hyundai corporation themselves won’t allow the engine repair. This type of car and engine are known for engine replacements around this exact type of engine and amount of mileage on the vehicle. My safety and my sons safety is in jeopardy every time we get in this vehicle as it can go back into limp mode at any given time and if we are driving and it just stalls we are liable to get into an accident. I have to keep taking the vehicle to the shop to have oil replaced and a temporary fix put on it until it just blows as they put it. They are also unable to advise where all the oil keeps going. I shouldn’t be liable for a new engine and it should be replaced by the Hyundai corporation as this happened very shortly after I bought the vehicle, I can be in potential danger when driving, it is a known issue with this type of vehicle and engine, multiple Hyundai dealerships have advised it falls within engine replacement guidelines. I need Hyundai to be responsible for repairing my engine! I have all receipts and documentation from every repair that has been done and every time the vehicle has been taken in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525915June 7, 2023
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Car has been hesitating to start this last week, Friday 6/2/23 warning lights came on & air conditioning stopped working. My local Hyundai shop is booked 2 weeks out so I already have an appt for 6/13/23. But on 6/2 I barely made it to a shop close to my home for a diagnostic check. Code P1111 was stored, cleared & retested. It's for fuel pump, circuit was tested & no faults were found & test driven with no return of code. Picked up car on Monday 6/5 with no issues. Tuesday car hesitated to start, 3rd time it started with no issue & no warning light/s. Today 6/7 around noon while I was making a turn the car completely shut off without warning. I've also noted that the oil level is always low, I have to check & put in oil at least every 2 weeks but there doesn't seem to be an oil leak. Also from stop to go at a light for example the car hesitates and then jerks forward. In the past I was told at a Hyundai facility that this is normal because of the dual clutch or something to that fact. The incident today was scary as there were a lot of cars behind me and cars coming towards me. The attached pic of warning lights was from Friday, 6/2/23.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525931June 7, 2023
STRUCTURE:BODY
Rear passenger door would not open after door is locked from inside the vehicle or outside the vehicle. Was stuck in the vehicle. Had to crawl out via other side door. Due to my size this would be a great hazard in an emergency exit situation. Have not take it to the dealer police or insurance but internet search leads to a faulty actuator. No warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525937June 7, 2023
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
All electrical systems proceeded to malfunction with the check engine and driver safety system warnings blaring. Vehicle proceeded to accelerate from 10-40 mph on its own for approximately 400 meters on the freeway. Vehicle brake and acceleration system did not respond to any driver input for approximately the entire length. Vehicle then proceeded to respond normally temporarily allowing us to pull over to a nearby parking lot and engage the emergency parking brake and out the gear into park. Transmission gear indicator then proceeded to switch randomly from Drive to neutral to park and repeating with infotainment system glitching. After engine was shut off and given time it was restarted and vehicle operated normally. Vehicle is currently under diagnosis with service center (Huffines Hyundai McKinney).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525644June 6, 2023
SUSPENSION
PLEASE include my car in recall “CAMP113” see photo! The rear crossmember steel is doing exactly what your recall is for!! Please HELP BEFORE I DIE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525500June 5, 2023
ENGINE
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 45 MPH, there was an abnormal knocking sound coming from the vehicle with an unknown warning light illuminated. The contact stated that the vehicle lost motive power. The vehicle was taken to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525426June 5, 2023
ENGINE
My car sounded awful when going 30mph. The oil light flickered on and off when sitting still. I took it to 2 mechanics and my engine is shot. I can not safely drive my car. Hyundai can not sell me a new motor because they have discontinued to make a long block motor for my car. My car has very little power and I was lucky enough to make it to work. The mechanics state there is a ton of metal in the engine. I have changed the oil regularly. My car was using oil and I called a dealership the soonest they could get me in was 3 weeks out. I still owe a nice bit of money on my car and now I am having a difficult time finding a 1.6 T engine. No option for a new engine only a re built engine which runs $6,700.00 and has a wait to be shipped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525287June 4, 2023
AIR BAGS
On 6/2/2023, my 16 year old Granddaughter was involved in a head on collision involving a driver who ran a red light. Upon impact of the two vehicles, none of the airbags in my Granddaughter's 2022 Hyundai Tucson SEL deployed. The impact was so severe that the Hyundai Tucson was totaled. My Granddaughter and her passenger's safety were severely at risk because of this malfunction! To my knowledge, no problem of this nature has been reproduced for confirmed by a dealer or independent service center. The car is available for inspection upon request. The vehicle hasn't been inspected by the manufacturer or insurance representative. The Police and EMT on the scene saw that the airbags did not deploy. I have filed a complaint with Hyundai Corporate Office in Alabama. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11525036June 2, 2023
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
The contact owns a 2008 Hyundai Tucson. The contact stated that a section of the rear sub frame was extremely corroded. The contact believed that a welding failure might have caused the severe corrosion on the subframe. The contact had taken the vehicle to an independent mechanic where he was informed that he had approximately a year before the suspension would fail and the render the vehicle undrivable. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525092June 2, 2023
ENGINE
The contact owns a 2012 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, he heard a grinding sound under the hood. The contact then stated that he heard a loud clunk sound and the vehicle then swerved across the road almost causing a crash. The contact was able to regain control of the vehicle. The contact stated that the vehicle then stalled. No warning lights were illuminated. The contact was able to navigate the vehicle off the roadway. The contact then stated that he smelled an oil odor and a noticed a trail of oil on the ground and pieces of the piston rods. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. Additionally, the contact stated that, the day before the failure, the vehicle was taken to the dealer and repaired under Manufacturer Recall Number: 993,999,966. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle to the dealer. The failure mileage was approximately 169,374.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524785June 1, 2023
ENGINE, FUEL/PROPULSION SYSTEM
On Friday 05.26.2023 I was driving on the highway and lost all acceleration power to the vehicle and was almost rear ended by a semi. Iwas able to pull off the road but had no power of more than 2 MPH to do so. No warning lights came on, no engine error codes. I had the vehicle towed to the dealership pending review. I have only 1,355 miles on the vehicle. I am afraid to drive this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524715May 31, 2023
ENGINE
On November 17, 2022, I purchased a 2014 Hyundai Tucson from Premier Motorcars Inc. located at 3110 W. Tennessee St., Tallahassee, Florida 32304. The vehicle was advertised on their website as available for purchase. When I arrived and inquired about it, I was taken to the back where it appeared to be getting detailed. There was no Buyer’s Guide on any window of the vehicle, anywhere on the vehicle, nor one anywhere in the vehicle. When I asked about it, I was told it was because it had just been used for a trade in, passed inspection, and being considered for purchase by another party. I took it for a test drive and everything appeared to be in good working order so I proceeded with the purchasing process since the salesperson lowered the asking price. Less than four months later, on March 3, 2023, while I was taking my children to school, my check engine and check oil lights came on simultaneously and my vehicle shuttered to a complete stop and would not start. I finally managed to get it to crank and barely made it to a nearby gas station. I had it towed to my mechanic and was told it needed a new engine. My payments for this vehicle commenced in February 2023. I’m financed for a current balance of $12,015.95 that I am still paying $232.00 per month (and $114 per month for auto insurance) for a vehicle that I cannot drive and cannot afford to repair. A repair that I now know is due to a recall issued on February 2, 2022: Manufacturer Recall Number 218/ RECALL CAMPAIGN 218/ NHTSA Recall Number 22V056000 that I was never informed pertained to my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524357May 30, 2023
ENGINE
The contact owns a 2022 Hyundai Tucson. The contact stated while entering the highway and depressing the accelerator pedal to the floor, the vehicle failed to accelerate over 50 MPH. The contact stated that the check engine warning light was illuminated. The contact stated that the steering wheel and vehicle was shaking abnormally. The contact continued driving to her destination. The contact took the vehicle to the local dealer the following day, where it was diagnosed with needing fuel injector #4 to be replaced. The vehicle was not repaired and continued to experience the failure. The contact took the vehicle to the local dealer the following day, where it was diagnosed with needing the remaining fuel injectors to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524229May 28, 2023
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
At approximately 69000 miles my engine stalled as I was pulling onto a highway and would not accelerate beyond a low mph. I turned back into gas station I had left and checked the oil. It did not register any oil and had a burning smell. There were never any dash lights indicating low oil. I put almost 2 quarts in vehicle. I then proceeded to drive as it seemed okay. I have had oil changes where the technicians have told me I was low on oil even though it was a normal time frame for oil change. I recently checked my oil just right as my oil change is due and the oil level did not register, nor were there any low oil indicators on dash. I had to add a quart of oil. This poses a hazard/safety problem. If not checked more often than normal, oil could go low and stall again. If pulling into a busy traffic area and a stall occurs, there could be an accident etc not to mention damage to the motor/engine itself. I have to frequently check the oil levels which should not have to happen for a vehicle with 70k+ miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524117May 27, 2023
SERVICE BRAKES
5/17/23 took vehicle to Dick Smith Hyundai for navigation issue, after being asked to park in a different spot brakes failed and car crashed into one of the dealer cars. Since owning the car for over 14 months without any brake issue I thought maybe my foot slipped off the brake. When leaving the dealer I tried braking several times with no issue. 5/26/23 while parking the car at a restaurant the brakes failed me again and was obvious not a slip off the brake that caused the car to collide with a tree saving me and my wife from falling down a steep embankment. Severe damage to front of car. 5/27/23 Called Dick Smith Hyundai to ask about how to remedy an obvious safety issue with the brake, was told that they would not check it out until body repairs are made first and if the issue could be duplicated before Hyundai would be involved. There were no warnings of brake or other issues. This vehicle is UNSAFE to drive after body repairs are made it will have to be towed (at my expense) back to a Hyundai dealer. Police reports on both incidents, GEICO claim put in also. No other inspections at this time. this happened in Greeville SC which is our summer home,
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11524041May 26, 2023
VISIBILITY, EXTERIOR LIGHTING
The contact owns a 2016 Hyundai Tucson. The contact stated that when she was near her vehicle, she noticed that the driver's side window was down. The contact stated that she could not roll the window up. The contact stated that over the next month, the other three windows were lowered and could not be rolled up. Additionally, the contact stated that the headlights had failed, and she had them replaced. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the windows mechanism needed to be replaced. The vehicle had been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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