Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11547181September 28, 2023
ELECTRICAL SYSTEM
NHTSA should have a non-official recall warning for Hyundai vehicles that have this software based Safety Defect, which is some models don't have a Passive Engine Immobilizer, and the vehicles can be easily stolen by starting the engine with a USB cord. Thankfully Hyundai(recall) offered a free Anti Theft Software Update, and a steering wheel lock. I checked my VIN number with the Hyundai Dealership in Oregon, and they said my car already received the Anti Theft Software Update. The only reason I knew my 2020 Tucson had this issue, is because State Farm cancelled my insurance a month after I started paying for it. State Farm and Progressive currently deny new policies for vehicles without a Passive Engine Immobilizer. Also State Farm still denied my insurance after I got the software update. Affected Hyundai models from 2011 to 2021 that have standard “turn-key-to-start” ignition systems/without a Passive Engine Immobilizer, are the Accent, Elantra, Santa Fe, Sonata, Tucson, Genesis Coupe, Palisade, Kona, Venue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547114September 28, 2023
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated that while starting and while driving the vehicle, there was an abnormal knocking sound coming from the vehicle. The check engine warning light was flashing. The vehicle was towed to the local dealer, where it was diagnosed that the spark plugs were dead, and the mechanic turned off the check engine warning light. The vehicle was repaired, but the failure recurred. The contact took possession of the vehicle, but after driving for approximately 90 miles, the check engine warning light started flashing. The contact stated that the engine continued knocking. The vehicle was taken back to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546738September 27, 2023
ENGINE
Purchased the 2017 Hyundai Tucson used (2nd owner) with 62000 miles, before the vehicle was driven 10000 miles the vehicle stalled on the freeway, when it started back up wouldn’t go over 40 miles -took to the nearest dealership where they replaced the entire electrical mainframe for the engine, covered by Hyundai. Vehicle stalled again and check engine light came on around 81000 miles, took to the dealership again and they diagnosed as catalytic converter needed to be replaced - out of pocket expense. A month later check engine light on again, back at the Hyundai dealership and diagnosed as engine failure. Hyundai is trying not to cover the engine, currently have an active case with Hyundai due to engine manufacturing errors/problems and problems with oil consumption - we were supposed to start the oil consumption test right around when the engine failed too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547006September 27, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the highway at 60/70 mph and there was nothing in front of my car. The brakes went on for a second stopping the car abruptly and I swerved. This happened once more. It then happened another time on a turn as I tried to regain control of the car it swerved from side to side and almost got into an accident or spun out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546812September 27, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
While driving the check engine light comes on and the car loses power and starts running very ruff and almost stalls at times. This is the second time this has happen in 3 months, last time they replaced a fuel injector. I look up the problem and it seams to be common problem with the 2022 Hyundai Tucson.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546535September 26, 2023
ENGINE, POWER TRAIN
When I accelerate from a stop sign or yield it Jerks and hesitates to accelerate. I have to release the gas and push again sometimes doing this multiple times when this happens daily. I've taken it to Hyundi shops and they say it's a normal chararistic if a Tuscan. It also uses an excessive amount of oil. I am told this is because of the engine. If I go change my oil right at every 3k miles my oil level is well below the minimum line so I have been changing it every 1500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546617September 26, 2023
UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
On 10/24/22 I took my 2016 Hyundai Tucson into dealership Springfield Hyundai 754 Baltimore Pike Springfield PA 19064 for a faulty drivers side window. At that time they advised the issue with the window was 'striped gear' and replaced 'drivers window regulator' under the extended warranty I purchased when I bought the vehicle. At that same time there was also an issue in the left front door latch and it was replaced under 'warranty.' On 03/03/23 the right rear door also had a latch issue and was replaced at that time. About a week ago, my front passenger side window stopped working. It will not go up or down. I returned to the same dealership on 07/27/2023. I was advised that 'found right front window regulator and motor gears are splined. Both parts need to be replaced. Charge is $890.98.' The car's extended warranty has expired and I would need to pay for this out of my pocket. My concern here is what I consider a trend with my vehicle experiencing window issues and it has not even reached 100K miles - in addition to the door latch issues. By the way, I also have a 2017 Hyundai Elantra which has also had to have almost every door latch replaced. After this second window issue popped up, I became curious and searched the internet for 2016 Hyundai Tucson window issues. And to no surprise, there are multiple consumers with complaints reporting the same exact issue as I am, with their windows as well. Based on current trends and concerns with your car manufacturing, parts, missing basic anti-theft tools, cars being stolen, and a plethora of other issues I am confident this issue with my window is at fault of Hyundai's poor production, manufacturing, and quality control. Windows are an emergency exit. In the case of an accident, you need to be able to open the window to exit if it is the only viable option. You can become trapped inside your vehicle if the windows do not work. Window needs to be operable to combat exhaust that may be trapped inside vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546592September 26, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at 55 MPH with the cruise control activated, the Forward Collision Avoidance Warning system activated, and the vehicle inadvertently applied the automatic braking before releasing. The contact stated no other vehicles or objects were nearby. The Forward Collision Avoidance warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546300September 25, 2023
VISIBILITY:GLASS, SIDE/REAR
After putting my son in his car seat, I walked around got in the car and the rear window exploded. There was no warning. I called the cops of course they couldn’t do anything. This is a defect Hyundai must fix. Glass was all over thankfully my son didn’t get hurt. There are others who have experienced the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546450September 25, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546135September 23, 2023
ENGINE
Prior to these oil changes and tires was completed and March 2023 engine light on and whining noise took it to Firestone twice they ran complete diagnosis twice and mechanic found no leak around the engine or leak in bottom and they recommended that I take it Hyundai dealership which I did that same month again Hyundai Service ran diagnosis and recommended replacing some air valve to fix the problem but the part needed to be ordered; again it took over six weeks to get appointment for service at this Hyundai Service dealership do said repair and I ask if I can still drive the car with engine light on they said it was o.k as long as engine light not was blinking. The next day engine light came on again and it took over six weeks to get appointment with Hyundai Service dealership in my area and the car sat in the driveway for over month. Now September 2023 same Hyundai Service ran engine diagnosis now need gasket and valve and they said engine failure because no oil in the engine and would cost $11K to replace. So please tell me in over month that car sat in driveway with no visible leaks in engine area and no leaks in the driveway, so where did the oil go and only answer I can deduce engine is defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546189September 23, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
The vacuum pump on my 2017 hyundai has a faulty cap resulting in an electrical error to the CAN system. This causes dash lights abs 4wd parking break stability control tpms sensor check engine light to eliminate and the speedometer to not work. All of the systems are not opperating due to the system not being able to communicate. It is illegal and a safety issue to not be able to use the speedometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545978September 22, 2023
ENGINE
Engine passing rod bearing clearance test. I have had the vehicle towed 3x to the dealership for the same issue. KSDS and combustion chamber cleaning was done but check engine light still coming on. This car has put my safety at risk by going into limp mode while driving over 60 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545801September 21, 2023
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My car has an engine oil leak that has been happening for over a year now since I bought it. I have to change my oil every 2,000 miles because of the leak, when Ive been told this car should be changing its oil for every 7,000 miles. My passenger door no longer opens from the outside once my car is unlocked. I have to put my window down in order to get inside and this is a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545873September 21, 2023
ENGINE
Vehicle stalled on highway without any warning. It was towed to the local dealership. After inspection, determined there was no oil even though the car has been maintained on a regular basis with oil changes. Dealer does not want to replace engine but instead do another oil consumption test which will put us at risk for another stall in the middle of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545552September 20, 2023
ENGINE, UNKNOWN OR OTHER
We are getting a Knock sensor ERROR & Oil consumption issue. So last year I had a few recalls on my car, I took it to the dealer for then to do the updates. One of the recalls was the knock sensor. Also last year, the check engine light come on and Tires plus said it was my Knock sensor. Tires Plus cleared the code and it was fine until I had an oil change due this month I still had 3000 miles before it was due and the check engine light came on again, But this time I couldn't drive over 20 mph. I had to get it towed to a mechanic in Collegeville. His diagnostics was it was the knock sensor, He told me that Hyundai knows this is a problem but won’t fix it until it presents a problem. That being said The Collegeville Mechanic said its called a quiet recall. When I called Hyundai corp. recall center they told me that they don’t recognize quiet recalls. I had an appointment with the Springfield Hyundai Aug. 3, 2023 They would even look at it because the code was cleared but I called them first when it happened to get it towed there and they push the appointment back 3 weeks. I couldn't wait I need to get to work. I Also Recently 9/18/2023 Conicelli Hyundai and the guy told me when I got there that they have a whole lot full of Hyundai's that need Oil consumption test and would be able to look at my care un till March of 2024 That I have to take it back to where I bought it. Hyundai and Kia know of this issue but wont fix. WHY? I hope you can help me because I'm at a loss here and I have only had this car for 2 yrs I should be having this issue. I take good care if my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545673September 20, 2023
ENGINE
My 2017 Hyundai Tuscon excessively consumed oil. I took it into Hyundai of Kirkland. I was informed an Oil Consumption test would be completed by the Service Advisor, Chris Z. First I had my oil changed, then I was told to bring the car back in around 1000 miles. the first time I brought the car in, I was over 1000 miles. Chris informed me he would rather me bring the car back in under 1000 miles than over 1000 miles. DATEMILESOIL CHANGE OR ADDEDMILAGE DIFFERENCEPASS or Fail per TSB 8/4/2272645OIL CHANGE 9/6/22745691.15 QUARTS ADDED1924 MILES>1000 miles1,673 PASS 9/19/23754370.75 QUARTS ADDED868 MILES<1000 milesGuidelines not met. 10/7/23764401.25 QUARTS ADDED1003 MILES>1,000 miles802 FAIL 10/29/23773901.0 QUART ADDED950 MILES<1,000 milesGuidelines not met. 11/10/2277816OIL CHANGED/5 quartsN/A 1/16/2380564EMPTY2,748 Miles549.6 FAIL November 2022 Chris told me my car passed. January 2023 my engine failed to start. [XXX] TSB Guidelines were not followed per HMA TSB Guideline 21-EM-003H March 2021: "f) From this point, vehicle must accumulate at least 1,000 miles of driving prior to next steps." Driving Distance(miles) / Engine Oil Amount Added After Mileage Accumulation (Quart) =Oil Consumption Amount (Miles / Quart ) If the oil consumption amount is above 1,000 Miles/Quart, then vehicle passes the oil consumption inspection test and repair is complete. If the oil consumption amount is under 1,000 Miles/Quart, then replace the engine according applicable part number listed under the Part Information section of this TSB.  For repairs covered under warranty, submit PA with the completed Engine Diagnostic Hyundai of Kirkland, WA Service Advisor failed to follow HMA guidelines outlined in the TSB. The service manager and even the GM were informed of this and they have failed to address the issue. Hyundai Consumer Affairs have been notified and they have failed to address. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545699September 20, 2023
ENGINE, UNKNOWN OR OTHER
Makes a noise and oil was low with no leaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545722September 20, 2023
ELECTRICAL SYSTEM
The windows of the 2016 Hyundai Tuscan go down and then the regulator went bad at that exact moment causing the windows to not go up, while driving on the highway. It is available for inspection. On a highway, I was going the speed limit between 65-70 MPH when I put one window down and attempted to put the window back up but I couldn’t. The pressure gets unbalanced and therefore impacts the drivers ears and passengers. I couldn’t even drive without the need to grab my ears because of the pressure. I had to pull over because the window wouldn’t go back up and the other windows wouldn’t go up after trying to balance the pressure in the car. I had to think quick and get on the side of the highway to figure out what happened. My ears wouldn’t stop popping and I couldn’t get back on the highway to get home. I had to drive slow off the following exit because the pain in my ears was so bad. This is a safety issue and isn’t the first time seeing this happen to people. The problem occurred out of nowhere, there were no warning signs and no indication this was going to happen. I confirmed my suspicions by going to a mechanic locally and sought out the issue being the regulator. This cannot be on consumers to repair. Out of all the issues that have been announced about this issue country wide, I’m surprised this has not been brought up before. This happened on 9/18/23 at night going home with my children. They had to cover their ears because of the pressure. I did not call the police or insurance company as I had not been in an accident. That doesn’t not mean this should be taken lightly. Had I not had thought of my kids in my car and thought quickly to pull over, we would have crashed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545718September 20, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, ENGINE, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the ABS, check engine, low oil pressure, and Forward Collision Avoidance warning lights illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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