Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11594989June 18, 2024
ENGINE
Crank sensor went bad and engine needs rebuilt
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594861June 17, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594866June 17, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the brakes failed to work as intended. The contact was unaware if there were any warning lights illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 24,919.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594881June 17, 2024
STEERING
Pronounced rattle from the steering column (not the wheel) when going over a rough surface. Vehicle has only 49,000 miles on it. Hyundai dealer checked and determined the rattle was not a safety issue and said a small plastic piece in the steering mechanism had broken and quoted a repair cost of over $1,000. I do not believe the dealership's diagnosis, nor its' safety assessment and believe they are simply avoiding a repair that should be covered under the vehicle's soon to expire warranty!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594953June 17, 2024
ENGINE
The engine consumes a quart of oil every 1,000 - 1,500 miles with no signs of leakage or burning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594697June 16, 2024
SERVICE BRAKES
Electrical rear brake system. My rear driver side brake like sometimes fails to operate properly. Brake warning light on dash comes on. This happens on and off. After researching the issue I found numerous owners are having the same issue. Some replace the bulb multiple times while others have had dealerships replace the harness. Both solutions only temporarily fixed the problem for a short time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594560June 15, 2024
ENGINE
Vehicle code P1326 Flashing engine light Knocking noises while accelerating Indicates of low oil level When accelerating in doesn’t want to accelerate and it feels like it wants to stall out and shut off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594363June 14, 2024
ENGINE
On [XXX] my 2017 Hyundai Tucson check engine light came on on [XXX] in Atlanta. Just moments afterward my car began to reduce its speed. It was not driving nearly like it should. My exit was approximately 4 miles from when the check engine light came on. At my exit car started vibrating, I did not think I was going to make it through the light. Even though my car was not driving right and the check engine light being on I did not want to stop and be stuck on the side of the road. I was headed to my daughters house about 2 and half miles off the interstate. With my emergency flashers on I made to her subdivision. As I proceeded up the hill it would not go, it started going in reverse. Needless to say I was starting to panic. My son in law was the first car to come, he told me to turn the engine off and restart. That didnt help. So he got in my car and put in Neutral. We were a few yards from their house. I had car towed to dealership on INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594411June 14, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
The contact called on behalf of his father who owns a 2013 Hyundai Tucson. The contact stated that while his father was taking the vehicle out of the car wash, the vehicle unexpectedly stalled and was not able to restart. The vehicle was left at the location until the following day. The next day the contact attempted to connect a new battery to the vehicle; however, there was white smoke coming from the battery compartment. The vehicle was towed to a local dealer where it was diagnosed and determined that the engine had seized. The vehicle was not repaired. The contact's father received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the contact stated the local dealer refused to repair the vehicle under the recall. The contact stated the local dealer was in active communication with the manufacturer to find a solution. The failure mileage was approximately 115,651. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594456June 14, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, there was a loud knocking sound coming from the engine, and the contact was unable to keep driving the vehicle. The contact was able to pull the vehicle to the side of the road. The vehicle was towed to the residence and then to a local dealer where the failure was related to an engine malfunction and oil leaking. The contact was advised that the engine needed to be replaced. The contact stated that the transmission was previously replaced twice. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594405June 14, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Hyundai Tucson. The contact stated while driving 20 MPH approaching a RED traffic light and depressing the brake pedal, the vehicle failed to stop as needed. The contact steered the vehicle on a patch of grass nearby and shifted into neutral(N) to stop the vehicle. There were no warning lights illuminated. The battery was detached and reconnected to reset the vehicle. The contact was able to drive the vehicle at low speeds. The dealer was contacted and informed of the failure. The dealer stated that without warning lights being illuminated they would not be able to diagnose the vehicle to determine the cause of the failure. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 22,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594075June 13, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
I was driving approx 55mph on [XXX] in my 2019 hyundai tucson when the check engine light came on and the engine started to stall. I felt the acceleration dying down in the middle of busy highway traffic. Gray smoke started coming from the hood cracks. I luckily was in the right lane already, so when I could I veered off to the shoulder and the car quit. The smoke was increasing badly. Ppl from the highway were yelling its going to blow up get away from it! I was so scared. I grabbed my phone and keys and ran as far as I could while dialing 911. Within a couple minutes flames were swallowing the entire engine and front of the car. I am furious. I researched online and hyundai has had many similar incidents with this car and other with this engine ! These need to be banned and taken off the road before they kill anyone else. Ppl have been injured and killed from similar situations just like mine. I thank God I made it out of this horrific situation alive. But now I have no car and am at risk of losing my job and then housing . I thought I would have this car for years. Now I'm traumatized and without transportation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11593896June 12, 2024
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Tucson. The contact stated that the vehicle failed to start, and the battery failed to hold charge. The contact stated that the engine, oil, and TPMS warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the failure was due to the battery. The battery was replaced by the mechanic. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 149,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593669June 11, 2024
ELECTRICAL SYSTEM
Three of the four windows will not roll up and down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593456June 10, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593576June 10, 2024
UNKNOWN OR OTHER
I can not get my rear left passenger door to open from either inside or outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593471June 10, 2024
UNKNOWN OR OTHER
Upon closing the driver’s side door, the panoramic sunroof exploded. The car is currently at the dealership where it was purchased. It is available for inspection. Safety……Any occupants within the vehicle would have been exposed to the shards of glass if the sunshade was open! The dealer stated that Hyundai has approved the replacement of the exploded sunroof glass and the cleaning of the glass remnants inside the car. The was no warning or symptoms prior to this incident. We requested a loaner vehicle but as of today we have not received one. Completion date stated 1 week..order and installation. The rounded upwards photo of the sunroof glass, the stress fractures at the front and rear of the glass as well as the inward bending of the front sunroof corners gives every indication of an upward movement of the glass from within the car. It was not damaged by any objects external to the vehicle. There are many similar incidents cited on the internet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593276June 9, 2024
SEATS
Driver Seat (where your bottom sits) has lateral movement during cornering. Dealer repaired /replaced parts initally under warranty, but issue is reoccuring again... As a senior citizen; this gives an uncomfortable feeling with driver postioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593315June 9, 2024
ENGINE
Car had been burning oil very quickly. I took it for an oil change, before it was due, and they said it was very low. They changed it, and I was leaving to visit my parents in Florida the next day. I checked the oil when getting there, and it was good, and I also checked it prior to heading back home, and it was still good. I was in a really bad/unsafe area at 10pm, on my way home from visiting my parents, and my car began to stall. Engine light came on. It would stall really bad when going slow, and almost died a couple times at lights when stopped, but we made it home. We got it to a mechanic, and they stated it was the engine, and it needed to be taken to the dealership. I have read that Hyundai/Kia are notorious for engine issues. My car was towed to the dealership, and they supposedly requested to see if Hyundai would cover for a replacement engine. My car is unfortunately 10,000 over the warranty mileage (100,000), but 110,000 is still not enough to be already having engine problems. Supposedly, according to the dealership, Hyundai declined, and the quote for a new engine is $7,693, which I cannot afford, especially on top of my car payment, which I still owe a good chunk on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593183June 8, 2024
UNKNOWN OR OTHER
The driver and driver passenger doors get stuck and will not open after you lock them so I cleave to climb over the passenger to lock the door or I have to keep the windows down to be able to unlock and open the door the door latches are getting stuck I went to Hyundai in Little Rock the said I was covered under warranty and they never fixed it nor called me to tell me the part came in and it’s ready to be fixed this is a major safety hazard because I could be in a dark place or running from someone and can’t get inside the car or have access inside the driver side to do anything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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