Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11625241November 14, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
While driving on rural side road, two lanes, my check engine light (yellow, steady) came on. I pulled into a safe spot and did a quick survey, checked the owner manual, but could not identify any problem, and continued on my way. The check engine light was still on. About 15 minutes later the car would not accelerate past 25 mph (limp mode?). I was on a two-lane mountain road, speed limit 45 (but most cars were faster), visibility limited by terrain, trees, etc. Again, there was little traffic around me and I found a safe place to pull over. in neutral the engine revved normally. I turned the ignition off, checked oil level, (normal), turned the engine back on and started driving to find a safe place to pull over and summon help, but the car drove normally. I drove directly to my repair shop and had the codes pulled, (0436, 0021) which indicate a problem with timing. When a qualified tech examined it he recommended taking to the dealer. Unwilling to drive in traffic, I had it towed to the dealership. Their inspection revealed damage to CVVT components and the timing chain, and recommend an (expensive) engine rebuild.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624650November 12, 2024
ENGINE
My engine caught on fire in the middle of the night ([XXX] on [XXX]). The fire department was called by my building’s security and they came to put out the fire. The security footage shows that the car engine caught on fire for no apparent reason. The fire department did not identify any foul play or vandalism nor did the security camera footage. Unfortunately since my car has been paid off, I only had liability coverage and could not get the coverage to assess. I had to junk the car. No one was hurt but there was broken glass and some parts around the parking lot due to fire and fire department having to shatter and pry open the engine bay. Please advise if someone can help me in my situation. Also this should be made aware to Hyundai. There was a recall but I was never notified. Nor does any recall history show up for this. See article: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11624481November 11, 2024
ENGINE
Engine blew due to excessive oil consumption (at time of incident I had not a drop of oil left) with no warning. My safety was put at risk by my car stalling in the middle of driving with my kids in the car. My vehicle is now at a service shop, mechanic informing me I need a whole new engine. My dashboard never showed low oil light or service engine light, I never had black smoke or smell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624601November 11, 2024
ELECTRICAL SYSTEM, POWER TRAIN
My vehicle was in for repairs at both a collision shop and a dealership following a minor accident. When I got the vehicle back, I found that the seat controls were not working, preventing me from moving the seat backward or forward. During a test drive, the car lost power despite the gas pedal being fully pressed; it wouldn't accelerate and then suddenly jerked forward. This could have caused an accident if I had been on a busy highway. Further testing revealed an abnormal noise at 1500 RPM in multiple gears. The vehicle has been towed back to the dealership, but there's no word yet on when it will be fixed. Hyundai has been contacted multiple times, as the car has been awaiting parts and undergoing repairs for over four months. They don't seem to be taking these safety issues seriously nor helpful in resolving the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624200November 8, 2024
STRUCTURE:BODY
The paint is failing, it is coming off in sheets, there is no damage to the car where the paint is coming off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623979November 7, 2024
ENGINE
Four weeks ago, I noticed my 2016 Santa Fe was not blowing any heated air into the cabin. A/C would come out fine, but room temperature air at best even when thermostat set to max. I took it in for diagnosis at a local mechanic who informed me that coolant was leaking out of the engine block and into the exhaust. I took the car to the dealership who informed me that the engline block itself had somehow gotten a tear in its side. No telling how the damage occurred, yet the warranty company (Costguard) in acquisition of my powertrain policy rejected the claim because (without ever personally inspecting the vehicle) there "was no discrepency as to how the damage occurred." Every mechanic at the dealership who has seen my car disputes their answer. I have been up to date on all maintenance on my vehicle throughout my ownership and have receipts, but cannot add them as they are all in my glovebox and the car is still at the shop. While I find it personally ridiculous that a warranty company would deny this, it is important for me as well to add to the list of engine complaints about this car. Likely the damage to the engine block has also been the cause of reduced mileage I have experienced lately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624055November 7, 2024
Other/I am not sure
The seat is able to forward face up to 40 lbs with a seatbelt install and 35 lbs with a latch install. When trying to install this seat with the seatbelt the instruction manual states not to lock the seatbelt after install however if the seatbelt inst not locked the seatbelt moves easily with some pressure (i.e. child pushing legs against back seat) and then becomes so lose that is can fall over. ALternately, i have tried the install with locking the seatbelt and this solution only lasts 1-2 car rides longer. (i.e. i would need to reinstall my seat every other time my child rode in the car). Currently the seat is installed with the latch system as this is the only way to get a safe install however my son is currently 34lbs and it will soon be unsafe to ride rear facing with the latch system which will then force me to turn him front facing before I or my son are ready.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623881November 6, 2024
LANE DEPARTURE: BLIND SPOT DETECTION
The blind spot cameras work intermittently. When the cameras do not work a green video screen is displayed on the driver's video dash screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623717November 5, 2024
SEAT BELTS
The seat belt in the middle seat of the second row did not work. And it was not fastened. So when braking, my child was thrown toward the center console. I think it's a big safety issue if the seat belt doesn't work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623629November 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed. The dealer replaced the high pressure fuel injector pipe, the Gasoline Direct Injection(GDI) fuel injector on cylinder 3, the high pressure fuel pipe, the combustion seal ring, the K bolt, and other unknown parts. The vehicle was repaired under warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623530November 4, 2024
FIRERELATED
The contact's mother owned a 2013 Hyundai Santa Fe Sport. The contact's mother received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). An unknown dealer was made aware of the issue but informed the contact's mother that the recall was not urgent and there was no fire risk. The unknown dealer-scheduled an upcoming appointment for the recall repair. The contact stated that the failure later occurred while her mother was inside the store. The vehicle caught fire while parked in the parking lot. The flames spread to a nearby pillar. The fire department arrived on the scene and extinguished the fire. There were no injuries sustained. A fire department report was filed; however, the contact didn't have any additional information. The vehicle was towed to the tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11623316November 3, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
We purchased our '24 Santa Fe hybrid on 9/18/24 new with no problems. On 10/8/24, about three weeks later, I was stopped at a stoplight after exiting the freeway. When the light turned green, I accelerated and felt a clunk, then the car would not accelerate past about 30 mph. Several warning lights came up on the dash. I could hear the engine revving, but it felt like it wouldn't go into the next gear. I thought I could make it to the dealership, which was only a few miles away. But at the next stoplight, I was stopped in a turn lane, and when I pushed on the gas nothing happened. I tried shifting back and forth from park and restarting the car, but nothing helped. The car would not accelerate at all. CHP shut down the intersection and helped me push the car to the side of the road, where I waited for a tow truck. The car was towed to Folsom Lake Hyundai, where it was purchased. Warning lights said "Check hybrid system," "Transmission control system" and "Driver assistance system." The app listed these codes under POWERTRAIN issues: DTC P198500, DTC P178400. We picked up the car from the service center on 10/11/24. They said a wire came loose from the oil pump, so they reattached it according to factory direction and it's fixed. 5 days later, on 10/16/24, the car stalled again. This time on the freeway. I entered the freeway and accelerated, then felt a similar clunk and got the same warning lights. This time, the car would not accelerate at all. I stopped on the side of the freeway and was towed to Folsom Lake Hyundai again. It took almost 2 weeks to repair, but they said the same thing happened again. The same wire came loose, causing the car to stall. Their solution was to reattach it again and wish me luck. They said maybe I drove on a bumpy road, but there's nothing else they can do but reattach it and get it out the door. I do not feel like this is an adequate repair and we are now worried that the car will stall again in the coming days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623067November 1, 2024
ENGINE
This vehicle Dies while driving it I have to put in neutral and restart. I am afraid that I am going to be hurt or someone else is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623193November 1, 2024
UNKNOWN OR OTHER
Peeling paint as a result of manufacturing issue (no primer was ever added prior to paint). I have spoken with Hyundai twice and both times they have refused to repair since vehicle is no longer in warranty. I would like for Hyundai to take accountability for this for myself and all other 100’s of people who are dealing with this. They show no honor to those of us who have invested multiple thousands into their business.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623194November 1, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2003 Hyundai Santa Fe. The contact stated while driving 30 MPH, the ABS system activated, and there was an abnormal shuddering in the brake pedal. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ABS needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622913October 31, 2024
ENGINE
At 110K miles my Sante Fe Sport began burning increasing amounts of oil. My mechanic says he does not know why it is burning oil. Today it has 134171K miles on it. It has been burning a quart or more of oil weekly. I drive about 200 miles per week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622994October 31, 2024
ENGINE, POWER TRAIN
The contact owns a 2014 Hyundai Santa Fe. The contact stated that upon starting the vehicle, the vehicle made an abnormal knocking sound. There was no warning light illuminated. Additionally, the contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle sputtered and hesitated while responding. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 63,547.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622431October 29, 2024
ENGINE
Was on my way home from work, and suddenly my engine threw a rod and now my engine is blown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622212October 28, 2024
ENGINE
The engine went on fire and smoke’s up. I had to remove the battery and get out of the car before it burn. Luckily I am okay but the engine seized
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11622222October 28, 2024
ENGINE
I went for an oil engine and they told me that my engine didn't have any oil. I checked for oil leaks and the vehicle does not have any oil leaks. My car has 100,480 mileage and have never been in any sort of accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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