Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11654992April 16, 2025
ENGINE
I believe I am having an oil burning/consumption problem. I drove my car and the oil light flashed and I have had some hesitations in the engine. I checked the oil upon parking at my home and I had no oil on the dipstick. I put in approx 4.5 qts of oil. I read online that there is an oil consumption issue with my engine type (2.4 gdi). I called Hyundai Service Dept at my local dealership and they told me before looking at the car that wasnt an issue and not the problem. They investigated and found 0 leaks or issues with the car and engine. We did an oil change and they told me to come back in 1k miles. Im very close to the 1k miles and my dipstick is showing low level of oil. The dealership is not happy that I called today to tell them this and said just come in once you hit the 1k and no sooner. I have been told that the next test that needs to be done will be between 700 and 800 dollars out of my pocket as "Hyundai doesnt like to cover the tests and neither does the extended warranty." This appears to be a bigger issue than what Hyundai wants to acknowledge. I have no confidence in them fixing the car and debating to trade my sante fe in and getting a new car at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655016April 16, 2025
VEHICLE SPEED CONTROL
While merging onto the freeway, the accelerator pedal got stuck to the floor with the throttle wide open. The brakes and emergency brake were ineffective. Measures had to be taken to drive off of the road into ice plant, we we were able to turn off the engine. Further inspection revealed a missing grommet at the wall where the throttle cable passes through to connect to the gas pedal. Furthermore, the plastic around the throttle cable was cracked, which allows for the throttle cable and pedal to push through and get snagged. This could have ended horrifically. We are lucky to be alive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655003April 16, 2025
UNKNOWN OR OTHER
Horn stopped working on my 2021 Santa Fe. Reported to dealer and they confirmed that both horns (high and low?) were broken. There was no indication that the horn was malfunctioning. It worked and then it didn't.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654870April 15, 2025
ENGINE
One cylinder of the engine is misfiring. When I bought it used in 2021, I realized it had a problem. At red lights or stop signs, the car would randomly not accelerate when it was time for me to go. I would have to turn it off, then on; shift to park then drive; or mash hard on the gas for the car to recover. For example, it happened at these days and times in 2024 (I didn't write down every time since ownership began): 1/24/24 and the key icon lit up; 3/14/24 at 9:20 am; 4/20/24; 7/19/24; 8/7/24; 8/18/24; 8/21/24 at 10:40 am; 8/25/24; 8/27/24; 9/7/24 at 12:30 pm and 3:21 pm; 9/12/24 at 10:38 am; 9/20/24; 9/21/24 at 1:43 pm; 9/23/24 at 7:38 am; 11/12 at 9:36 am; 10/26/24; and 10/27 at 4:37 pm. It was scary! I took the car to the Hyundai dealership in September 2022 and in October 2022 for this issue and the alert that Forward Collision Assist warning wasn't working. I was told both time that they didn't know why the first happened and recommended I replace the entire bumper for the second (it's no longer happening and I did not replace the bumper). I reported it to Hyundai Customer Care and nothing happened. The car also required 4-5 quarts of oil every 2000 miles. I believe these were precursors to what happened this month. On April 5, 2025 the car completely stopped while I was driving on the highway. I added oil and it chugged to an oil change shop where the diagnosis was a problem with coil 3 in the engine. I went to an auto parts store and replaced coil 3, and the car chugged just enough for me to get home. I had a tune up and the mechanic put Heet in the gas tank in case it was a fuel injection issue. The car didn't improve so I took it to another mechanic who diagnosed a misfire in the third cylinder as well, and the spark plug in the third spot looked brand new though the other three showed a bit of wear from the few days I used the car. He told me the engine problem was serious and needed a dealer's examination. I will go to the dealership on 4/17/25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654802April 15, 2025
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
My car won’t shift on the highway and all of a sudden I can’t drive more than 40mph. It also has not wanted to let me press on the gas and make it go as I’m driving bc Its jerking 4 or 5 times before it’ll register and go. Also, not too long ago, I was in a parking lot and went to leave and my car never notified me that there was a huge pillar next to me and I crashed into it, it was in my blind spot and couldn’t see it. My car has had many many other issues in which I can’t list, but I truly bought a lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654513April 14, 2025
ENGINE
Engine let go due to a bad rod bearing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654636April 14, 2025
ELECTRICAL SYSTEM
Car did dashboard update on 4/10/25. Had less than 4300 miles. Unable to unlock car due to dead battery. Car unlock service opened door for tow company to jump battery and advise that the new 2025 Santa Fe Hybrid battery needs to be replaced. May need other service (alternator or Hybrid battery too) but the 12v battery had been drained. Interior lights would not turn on prior to this happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654399April 14, 2025
POWER TRAIN, SEATS
The contact owns a 2024 Hyundai Santa Fe. The contact stated that while the vehicle was idling at the dealer, the transmission became inoperable. There was an unknown warning light illuminated. Additionally, the contact stated that there was a hole in the front driver's seat. The vehicle was taken to the local dealer, but the dealer declined to service the vehicle or honor the service plan. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 2,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654053April 11, 2025
UNKNOWN OR OTHER
When approaching red light at low speed, about 3mph, the engine cut off in traffic, "apply brakes" or similar, started strobbing across the screen and then it said to put in park. The pedals were not working for brakes. Car came to a stop and put it in park and started it again. The Sante Fe has 3150 miles on it. No other issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653919April 10, 2025
VISIBILITY/WIPER
Rear reverse camera stopped working. Image became grainy, then flickered, then went to a blue screen. Can't see anything behind the vehicle when backing up is a big safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653986April 10, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES
Vehicle fails to appropriately recognize when it is put in Park. The dash shows a "P" indicating the vehicle is in park, but emits a continuous beeping sound with a message on the dash that reads, "Auto Stop is Off. Shift to P or N and start engine manually." However, when pressing "P" as it states I must do, it then reads, "Gear already selected," before returning to the previous message. This is all while a "P" is illuminated and beeping is continuous. Throughout this time, if the brake is released, the car begins driving forward as though it is in Drive, not Park. I have 3 separate videos of this happening.To answer the above questions: The vehicle has repeatedly been inspected by a Hyundai dealership and each time I am told the issue cannot be replicated. I am happy to have it inspected again. It most certainly puts my safety and others at risk as it continues driving after I have engaged park. No police or insurance representatives have yet inspected it. No others warnings or messages appear before it occurs, only during. The issue first started just before 5k miles on the car and has since occurred at least 5 more times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653598April 9, 2025
ENGINE
Significant oil consumption and engine noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653522April 8, 2025
UNKNOWN OR OTHER
Driving on [XXX] in Victorville; sunroof shattered. Originally thought it was a tire blowout but there were no indications on the dash, no alerts, etc. Pulled over when safe to inspect vehicle and to make sure my kids were safe. Upon pulling over and exiting the vehicle, I started to make my way around the car to check the tires. All 4 tires were completely fine. Made a second round to double check everything, see if something went under the car, there was no sign of any damage. As I was getting into the car I noticed a huge hole in the sunroof, it was completely shattered. Safety of my family was at risk but fortunately it was a chilly morning and the sunroof was closed. Vehicle is available for request if needed but it currently located at the local Hyundai dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653437April 8, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
The reverse camera system did not come on when reversing. It could lead to someone like a child getting hurt if they’re walking behind the vehicle. The problem was reproduced by the dealer and serviced for this issue. They confirmed it was the same problem as the recall. There is a recall for 2022 Hyundai Santa Fe’s that were manufactured in the Alabama plant. This is where my car was manufactured. For some reason, it was not included in the VINs that were recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653112April 7, 2025
ENGINE, UNKNOWN OR OTHER
The engine in my 2017 Hyundai Santa Fe (VIN [XXX] ) began knocking, losing power, and showing signs of imminent failure. These symptoms directly match those identified in Recall #168 (NHTSA Campaign 17V578000), which involves engine bearing wear due to crankshaft irregularities in Hyundai 3.3L GDI engines. However, my VIN is not currently included in the recall batch. Hyundai has denied engine replacement under warranty or goodwill, citing a gap in oil change records between 5,000 and 45,000 miles — mileage which occurred before I purchased the vehicle used at ~60,000 miles. I have since performed multiple oil changes, though not always on a tight schedule. The vehicle is now at ~89,000 miles and located at Murdock Hyundai of Logan, UT, where technicians confirmed the engine is failing. This defect poses a serious safety concern due to the risk of sudden power loss while driving. The issue has been reproduced and confirmed by Hyundai service technicians, but they declined coverage and repair despite the failure matching a known federal recall issue. There were no warning lamps initially; the knocking and loss of power began subtly, then worsened rapidly. The vehicle is available for inspection, and all failure symptoms are consistent with others affected by Recall #168. I am requesting that NHTSA investigate this VIN for potential inclusion in the recall and take action to expand the recall scope, as this appears to be the same dangerous engine defect already recognized under federal recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652550April 3, 2025
ENGINE
Driving at highway speeds in the left lane and without warnings or lights of any kind the engine seized up and I had no acceleration. I had to navigate through traffic now going much faster than me in the right lane with no acceleration in order to pull the vehicle safely onto the shoulder of the road. Yes this is a HUGE safety concern! The local Hyundai dealer confirmed the engine seized up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652572April 3, 2025
STEERING
The vehicle is making a loud clunking noise in the steering column when driving down the road. It is veering all over the road and when I hit a bump it’s very bad. It’s difficult to keep in the lane. I brought it to my mechanic who said it was most likely the electronic steering motor assembly. He said he would not drive it in its current condition. Hyundai themselves said that it would be dangerous to operate. On the complaint website I was looking on there was around 50 complaints that have been reported to the NHTSA already and the website said it would also be very dangerous to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652585April 3, 2025
EXTERIOR LIGHTING
The low beams on the 2014 and many other year Hyundai Sant fe models do not work properly. While you are driving at night the low beams do not light up enough or shine bright enough on the roadway so you can see and drive safely ... I even installed brand new bulbs , and nothing changed as far as the brightness . The headlight housings are clear and do not have any type of damage that would prevent the bulbs from providing plenty of light on the roads . This is very dangerous for anyone trying to drive these vehicles on any kind of roads at night time .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652647April 3, 2025
ENGINE
I was driving home to Foresthill, CA on [XXX], got off at my exit, I was 8.5 miles from home and the engine just stopped. I pulled over, had no cell signal so I had to walk about a half mile to get a couple bars on my cell phone and called my fiancé to come get me & car home. When he started it up the next morning it made a ticking sound it never made before and the oil was very low. No oil light came on. It didn’t show sign's of over heating, no changes in temperature gauge the night before. No oil where I park my car. No sign of any issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651973April 1, 2025
ENGINE
Change the oil in the engine and found metal flakes in the oil. Took it to the dealership and they stated this is normal. After going to another dealership they found that this was not normal and had to replace the motor. Now three (3) months later the check engine light is flashing. It has a code of P1326. Was told this could be a knock sensor or it could be something wrong ever further into the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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