Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11685129September 4, 2025
ENGINE, POWER TRAIN
I was driving home Friday August 29th 2025 around 10:30 am on I-70 W when I began to have trouble accelerating my vehicle. There were vehicles trailing closely behind me so I increased pressure on the gas pedal. I would feel my car forcibly trying to compensate and the RPMs on the vehicle increased significantly. The check engine light then illuminated and the car stedily beagan to decelerate although RPMS were increasing and the force on the gas pedal was at its maximum. I could no longer get past 30 MPH. The cars behind me had to quickly change lanes behind me to avoid rear end collision and I finally pulled over to the shoulder of the highway but it was a very narrow shoulder so my safety and the safety of those driving around were compromised because they could have easily resulted in a high speed rear-end collision that could have been fatal and the location of my car on the shoulder was not safe and I could have been side-swipped waiting for a friend to come get me and for me to move my car off hat narrow shoulder. I was frantic and very emotionally distressed by this incident because all the maintenance on the car was up to date and there was no check engine light on in the car prior to this incident. The unexpected and decelleration and inability to compensate on the highway was very unsafe. I have taken my car to the delearship and they have yet to address my engine issues or the safety concerns. The rep actually laughed while I was recounting the events. I also called hagerstown police department to have a police officer come out to the breakdown site because I did not feel safe but my frined arrived before the police.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684980September 4, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Hyundai Santa Fe. The contact stated that while pulling into an automatic car wash and depressing the brake pedal, the brake pedal travelled down to the floorboard, and the vehicle failed to respond. The vehicle then drove into the car wash while the car wash conveyor system was not engaged. The contact stated that the failure recurred while driving 2-3 MPH in a parking lot, and the vehicle rear-ended another occupied vehicle. There was no damage or injury sustained. Additionally, the contact stated that while driving 5 MPH and pulling out of a parking lot, the brake pedal was depressed, but travelled down to the floorboard, and the vehicle failed to respond. The contact pumped the brake pedal, but the vehicle failed to respond and rear-ended another occupied vehicle. The contact sustained cuts on the left leg from hitting the leg against the dashboard while pumping the brake pedal. The contact's vehicle sustained scratches on the front end, and the other vehicle sustained damage on the bumper plastic cover. A police report was filed. Both vehicles could be driven away from the scene. The air bags did not deploy. There was no warning light illuminated. The vehicle was taken to the dealer for diagnostic testing on several occasions; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11684647September 3, 2025
ENGINE
Engine stopped abruptly without warning while driving vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684386September 2, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was travelling at 50mph a car pulled in front of me and stopped unexpetedly. I braked hard. My car began to slow, but the brake pedal went to the floor and did not slow, AFter a few seconds, the brake pedal came up from the floor and braking was resumed. I held the pedal to the floor the whole time trying to stop. It was as though the braking system failed and recovered. There was no pulsing felt on the brake pedal typical of ABS working. After my car resumed braking thte collision avoidance system took over and the car stopped just inches from the stopped car in front of me. I had just taken the car in for dealer service at 24,200 and everything was supposedly checked out as required by maintenance. I have contacted Hyundai but have not gotten a response yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684072August 30, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Bien,mi auto tuvo varios problemas al mismo tiempo: 1-falla en todo el sistema eléctrico,aire acondicionado,control de tráfico ambas partes, Power steering,ABS,Pérdida de potencia en el motor,problemas con el receptor de la llave remoto,tiene un problema eléctrico sin precedente todo ocurrió de la nada,todo ocurrió un mismo día cuando íbamos camino a una excursión mi familia y yo estuvimos en un gran riesgo,todos los componentes han sido inspeccionados y no he podido aún arreglarlos porque se necesita el consecionario de este automóvil para descubrirle las grandes fallas que presenta,aún tiene 3 señales en el tablero, check Engine, Power String, ABS, todo prendió después del problema
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11683923August 29, 2025
EXTERIOR LIGHTING
There is a problem with the car's headlights. They are having to be replaced every couple months. I have taken it to the dealership and they told me it would be several hundreds of dollars to diagnose, but cannot tell me anything upon inspection other than needs replacement. We are having to purchase new bulbs every 2-3 months. One side goes out, then the other. We are being careful when replacing them, not to handle them with our fingers and using the bulb lubricant as advised per the parts store. I have receipts for multiple headlamp purchases.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683707August 28, 2025
ELECTRICAL SYSTEM
I purchased the Vehicle from Ourisman Hyundai of Bowie, Inc. (Bowie, Maryland) on [XXX] (the “Date of Purchase”). Within a few months of the Date of Purchase, I began having issues with the digital dashboard and heads up display. Both the digital dashboard and heads up display would go completely dark, leaving me an inability to view essential operational and safety information, including but not limited to, the speedometer, rear view camera, blind spot cameras, driving mode, driving gear, navigation, warning messages, lane following assist, tire pressure monitoring system, driver attention warnings, etc. (the “Hazardous Condition”). After multiple calls and emails with the service manager at Len Stoler Hyundai (Owings Mills, Maryland), I took my car to their dealership on November 5, 2024, December 30, 2024, and May 28, 2025, to have Hazardous Condition corrected. Although Len Stoler Hyundai was able to slightly improve the Hazardous Condition such that it was more intermittent – going dark for minutes or hours at a time instead of days at a time - the problem was never satisfactorily resolved. Recently, the Hazardous Condition became less intermittent, and all screens went permanently dark. Since Len Stoler Hyundai closed their doors, I reached out to Heritage Hyundai Owings Mills to address the Hazardous Condition. After a detailed call with a service advisor, I dropped off the Vehicle to them on August 15, 2025, and as of the date of this letter, thirteen (13) days have passed without them resolving the Hazardous Condition, or even returning my repeated telephone calls. To date, Heritage Hyundai Owings Mills remains in possession of the Vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683753August 28, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
In relation to this incident, approximately 3,00 miles after an oil change, the engine oil drain plug fell out and caused all oil to leak and cause engine damage. Engine oil change was at approximately 125,000 miles. Drain plug fell out at approximately 128,000 miles. No warning lights or symptoms were present prior to vehicle shutting off and dying while driving. Vehicle was then towed to shop who previously did oil change. Shop confirmed drain plug was missing and oil level was empty. I am the manager of this shop submitting this on behalf of the customer with this vehicle. We are aware of the ongoing concerns in relation to case DP22-003 and would like to submit this information as further evidence for this case
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683713August 28, 2025
ELECTRICAL SYSTEM
horn has stopped working twice. Had it replaced under warranty in January of 2024. Same incident happened where horn of vehicle does not work. Seems to be a systemic issue. This is a safety related issue and this needs to be addressed with the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683349August 27, 2025
POWER TRAIN
The contact owns a 2022 Hyundai Santa Fe. The contact stated that after starting the vehicle, the warning message "Shifter Malfunction - Service Immediately" was displayed, and the gear shifter failed to shift from park(P), rendering the vehicle undriveable. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet notified of the failure. The failure mileage was 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682305August 22, 2025
ENGINE
The engine suddenly seized up on me. Was told by my mechanic that that year and make once they get to a certain mileage gets premature engine failure. I looked it up and that year has a huge problem with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682430August 22, 2025
UNKNOWN OR OTHER, VISIBILITY/WIPER
AC evaporator drain design problem June, 2024 approx. 3500 miles under warranty, AC evaporator drain line backed up into the passenger front right. Brought it to service - they unclogged and drained the line at no charge. June 2025 approx. 12,K miles under warranty, AC drain backed up again. The excess water drained onto my feet as a passenger and collected under the front seat, saturating the rug area, potentially causing additional mildew and respiratory causing irritation. Service required an appointment. drained it charged $88. Filed a complaint incl Hyundai Motors ; was told the $88 charge was irreversible - cause was weather. The CAR HEALTH HAZARD seems to stem from a major design flaw The air intake is in the windshield wiper cowl resulting in wet tree and leaf debris , bird droppings, etc collect even when the car is not in use. Thus, when heat or air conditioning is activated, air comes in through the air intake and then through the difficult to acces filter recessed behind the glove box , then into the passenger area When the AC drain hose is plugged, it backs up through the dirty filter and then out, to accumulate under the passenger seat allowing more mildew. Re:My 2024 mile blockage, the water was drained, but the filter was not mentioned. In 2025 with the $88 bill, the water was drained no mention the filter. Draining the water does not correct the problem. It should be required at every service the l drain hose is checked, water drained. and filter changed at no charge until a design correction to cover the cowling or an interim solution is installed We lnotice that we have sporadic respiratory problems in the first of miles of riding in all the car From Hyundai Motor America - We expect reimbursement for the $88 service charge. Warranty draining the water and new filter annually. and an NHTSB approved fix of the problem and an NHTSB approved redesign of future models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682031August 21, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Everytime with Acc active it activates the Driver attention camera system which never works in sunlight camera reads wrong and disable Acc while driving on freeway all the time due to sun reflection cant even wear polairized glasses Acc never works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682094August 21, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES
ABS doesn't work, traction control doesn't work, while it was raining the sensor lights came on and I began to hydroplane almost causing a wreck while driving on the highway. The sensors go off and on the emergency brake won't engage while this sensor is on also. Acceleration stall pulling out in traffic. I'm scared to even drive the suv
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682096August 21, 2025
VISIBILITY/WIPER
On Saturday Morning (August 9th), I was driving this car with my family on I-495 heading to the shopping mall. The SunRoof glass broke suddenly without any impact from outside. I was so alarmed and exited the road and checked it. There was a crack in the front side glass. I drove back home and found that they had exploded and scattered. I drove a car to the Hyundai Car service center to claim it, but they ignored me. I claimed this on the Hyundai America site, but the answer is that they won't fix this under the warranty. This is a panoramic sunroof, and it should support our family in the car accident. But it is easily exploded without any impact from outside. It is a safety-critical issue, but Hyundai doesn't take care of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681828August 20, 2025
VEHICLE SPEED CONTROL, STEERING, UNKNOWN OR OTHER
Driver Assistant cruise and steering components relating to the warning system. The system notification is turned off in the settings; however, the issue overrides the setting. Cruise control and steering assist shuts off after brief but consistant warning to keep my eyes on the road. My eyes are on the road. I can do nothing to stop it from warning. It may happen up to 20 times in a distance of 9-20 miles. This has occured since purchase and occurs everytime the car is driven. While passing on interstate highways the system may shut off. Acceleration stops, steering assist shuts off. Four dealerships have seen the vehicle and a claim was issued by Hyundai America. A Service manager finally, after many request, rode with me after a year of many service appointment resulting in a change of passenger facing camera. No change occurred in the system, it continues to behavior the same a prior to the camera change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681498August 19, 2025
UNKNOWN OR OTHER
The horn has completely failed for the 4th time. Dealer is now stating it is not covered as mileage is over 60k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681420August 18, 2025
ENGINE
I AM HAVING TO GET AN OIL CHANGE EVERY MONTH FOR THE PAST 6 MONTHS. MY ENGINE LIGHTS COMES ON EVERY NOW AND THEN, AND MY OIL LIGHTS COMES ON EVERY MONTH. SOMETHING IS WRONG WITH THE 2020 HYUNDAI SANTA FE'S AND THE COMPLAINTS ARE BEING IGNORED. I HAVE NEVER MISSED MAINTENACE ON MY CAR SINCE I PURCHASED IT IN 2020 BRAND NEW. EVEN THE PLACES I HAVE TAKEN MY CAR TO GET MY OIL CHANGES SAID THEY HAVE HEARD OF THE SAME ISSUES WITH OTHERS THAT HAVE THE SAME YEAR AND MAKE OF CAR. I SPENDS AT LEAST 45-55 DOLLARS A MONTH JUST FOR OIL CHANGES AND SOMETIMES 16.00 IN BETWEEN THE CHANGES BECAUSE THE LIGHT WILL COME ON BEFORE IT'S TIME FOR THE MONTHLY CHANGE. PLEASE HELP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681474August 18, 2025
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS
The “consider taking a break” warning comes on far too much and has almost made me wreck twice due to being startled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681280August 18, 2025
FUEL/PROPULSION SYSTEM
While traveling out of state, my 2022 Hyundai Santa Fe (2.5L) experienced a sudden loss of power and rough running during acceleration to pass; check engine light came on. Independent shop pulled code P0302 (cylinder 2 misfire). Vehicle became unsafe to drive and was left at a Hyundai dealer in Indiana. I later learned Hyundai issued TSB 25-FL-001H (Jan 2025) for 2.5L GDI injector internal filter breakage that causes misfires and directs replacing all four injectors. Parts were quoted up to three weeks on backorder. This sudden power loss during highway passing presents a safety risk (inability to accelerate/merge). Vehicle is under 60,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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