Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10508017April 11, 2013
SUSPENSION, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
2006 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO BROKEN SPRINGS PUNCTURED TIRES ON VEHICLE. *SMD THE CONSUMER STATED AS HE WAS BACKING UP FROM A PARKING SPACE, HE HEARD A LOUD NOISE AND THE FRONT PASSENGER SIDE OF THE VEHICLE STARTED TO GO DOWN. WHEN THE CONSUMER EXITED THE VEHICLE, HE DISCOVERED THE TIRE WAS COMPLETELY FLAT. THE CONSUMER STATED IT WAS NOT THE FIRST TIME, THE SPRING BROKE AND PUNCTURED THE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505962April 11, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY 2007 HYUNDAI SANTA FE WILL RANDOMLY APPLY THE BRAKES WHILE DRIVING. VERY DANGEROUS.THE BRAKES WILL APPLY MAKING THE CAR PULL TO THE RIGHT OR LEFT MAY CAUSE THE CAR TO VEER INTO THE NEXT LANE. I WOULD NEED TO PRESS ON THE BRAKES TO MAKE THEM RELEASE.THE FIRST TIME THIS HAPPENED I THOUGHT IT WAS THE BRAKE PADS NEEDING TO BE REPLACED WE REPLACED THE BRAKES AND THE PROBLEM DID NOT OCCUR AGAIN FOR MAYBE A YEAR.IT HAPPEN SO MUCH IN 2011& 2012 I DID NOT FEEL SAFE DRIVING THE CAR.I TOOK MY CAR TO HARDIN HYUNDAI 6/09/12 EXPLAINED IN DETAIL THAT THE BRAKES WOULD APPLY WHEN I WAS DRIVING, AND THE ESC LIGHT WAS COMING ON. I TOLD THE DEALERSHIP THAT WE HAD CHANGED THE BRAKE PADS HOPING THIS WOULD RESOLVE THE ISSUE IT DID NOT. THE DEALER RECOMMENDED 3 TIRES, ALIGNMENT AND PINS WERE MISSING WHEN WE DID THE BRAKE JOB AND THAT WAS CAUSING THE BRAKES TO STICK. WE DID WHAT WAS SUGGESTED.THIS DID NOT CORRECT THE PROBLEM.THE DEALERSHIP DID NOT PUT IT ON THE COMPUTER TO DIAGNOSIS THE ISSUE.THE CAR IS OUT OF WARRANTY NOW SO I TOOK IT TO AN INDEPENDENT MECHANIC HE DID DIAGNOSIS IT WITH THE COMPUTER. THE ESC MODULE IS BAD. NOW I A'M DRIVING WITH THE ESC OFF.WHEN DRIVING WITH THE ESC OFF IT DOESN''T RANDOMLY BRAKE BUT WILL SOMETIMES MAKE A HORRIBLE GRINDING SOUND AND THE BRAKES STICK WHEN THE BRAKES ARE APPLIED.THIS IS NOT GOOD EITHER.WHY REQUIRE THIS SAFETY FEATURE IN EVERY CAR IF IT WILL FAIL AND CAUSE AN ACCIDENT AND IF THE DEALERSHIP CAN NOT DIAGNOSIS IT CORRECTLY. SOME HYUNDAIS HAVE BEEN RECALLED FOR THIS PROBLEM SO I FEEL THE DEALERSHIPS SHOULD BE WELL AWARE OF THIS ISSUE.THE WORK ORDER DOES NOT MENTION BRAKES NOR DID THEY TRY TO DIAGNOSIS IT CORRECTLY. WAS THIS AN INTENTIONAL MOVE BY HYUNDAI SO THEY DO NOT HAVE TO ACKNOWLEDGE THAT THEIR ESC MODULES ARE STILL FAILING. I FEEL EXTREMELY LUCKY THAT I HAVE NOT BEEN INJURED DUE TO THIS MALFUNCTION. HYUNDAI FAILED ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505980April 11, 2013
EQUIPMENT ADAPTIVE/MOBILITY
IN AN EMAILED RESPONSE, THE HYUNDAI MOTOR CORPORATION IS DEFLECTING A MALFUNCTION AND POSSIBLE SAFETY ISSUE WITH ITS REDESIGNED 2013 MODEL VEHICLES? BLUETOOTH FUNCTIONALITY TO WIRELESS CARRIERS AND/OR PHONE MANUFACTURES? EQUIPMENT WHEN IT IS EVIDENT THAT THE ISSUE IS WITH THEIR COMPONENT(S). ISSUE: - AT APPROXIMATELY THE 14:45 TO 15:00 MINUTE CALL DURATION, THE VEHICLE'S BLUETOOTH MUTES THE DRIVERS? COMMUNICATION. THIS CAUSES AN UNDUE NECESSITY FOR THE DRIVERS TO MANUALLY MANIPULATE THE VEHICLE?S COMPONENTS OR THE DRIVERS? PERSONAL HANDSET, TO CONTINUE THE COMMUNICATION. THE TYPE OF PHONE AND CARRIER DETERMINES THE EXTENT OF THE DRIVERS? UNNECESSARY ACTION. THIS DISTRACTION UNDERMINES THE SAFETY BENEFITS ASSOCIATED WITH BLUETOOTH HANDS-FREE MOTOR VEHICLE OPERATION. EVIDENCE: - VARIOUS PHONE MANUFACTURERS? HANDSETS (THRU MULTIPLE CARRIERS) EXHIBIT THE SAME ISSUE. FURTHERMORE, INTERNET RESEARCH FINDS THE SAME PROBLEM BEING REPORTED BY DIFFERENT 2013 HYUNDAI VEHICLE OWNERS. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F202DB3 CONSIDERING THE CONSEQUENCES OF DISTRACTED MOTOR VEHICLE OPERATION THIS ISSUE SHOULD BE CONSIDERED BY THE NHTSA FOR FURTHER REVIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505768April 10, 2013
UNKNOWN OR OTHER
I JUST GOT OFF THE HIGHWAY AND COMING INTO TOWN APPROACHING A FOUR WAY STOP. I STOPPED AND WHEN I STARTED TO GO THE CAR MADE A HORRIBLE LOUD NOISE AND WOULD NOT GO FORWARD. I MADE IT HALF WAY THROUGH THE INTERSECTION AND IT COMPLETELY DIED. THE CAR WOULDN'T GO FORWARD OR BACKWARD. I CALLED ROADSIDE ASSISTANCE AND THEY PICKED UP MY CAR AND TOOK IT TO THE DEALER SHIP AND THE DEALERSHIP CALLED ME THE NEXT DAY AND TOLD ME I HAD A BROKEN AXLE THAT THEY WOULD HAVE TO REPLACE. I BOUGHT THE 2013 SANTA FE IN SEPTEMBER AND THIS HAPPENED ON MARCH 2013 ONLY ABOUT 6 MONTHS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505769April 10, 2013
ENGINE
I WAS DRIVING MY 2013 SANTA FE ON THE HIGHWAY ON APRIL 6, 2013 AND I WAS COMING TO A FOUR WAY STOP. I HEARD MY ENGINE START MAKING A TICKING SOUND. WHEN I WENT THROUGH THE INTERSECTION THE NOISE WAS EVEN LOUDER. AT THAT POINT I PULLED OFF ALONG SIDE THE ROAD AND CALLED ROADSIDE ASSISTANCE. MY CAR WAS TOWED TO THE DEALERSHIP AND ON APRIL 8, 2013, THE DEALERSHIP CALLED ME AND SAID THAT THE ENGINE HAD BLOWN UP. HOW DOES AN ENGINE BLOW UP ON A BRAND NEW CAR. THIS IS THE SECOND INCIDENCE I HAVE HAD WITH THIS CAR. LAST MONTH THE AXLE BROKE ON THE VEHICLE. FOR ME I DON'T FEEL IT IS SAVE TO DRIVE ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505887April 10, 2013
VEHICLE SPEED CONTROL
CAR BEGAN ACCELERATING AS IF CRUISE CONTROL WAS ON. I PUT MY FOOT ON THE BRAKE AND THE CAR HESITATED FOR A SECOND. MY FOOT THEN RETURNED TO THE GAS PEDAL AND AGAIN THE CAR BEGAN TO ACCELERATE AT A VERY FAST PACE. MY FOOT THEN RETURNED TO THE BRAKE AND THE SPEED CONTINUED TO INCREASE. I THEN PUT THE CAR INTO PARK AND SHUT OFF THE IGNITION. PRIOR TO TURNING OFF THE CAR THE SPEEDOMETER SHOWED SPEED OF 90 MILES PER HOUR. MY VEHICLE THEN ROLLED TO A STOP. WHEN THE TOW TRUCK DRIVER ATTEMPTED TO START THE VEHICLE THE STEERING COLUMN WAS LOCKED AND HE WAS NOT ABLE TO TURN THE KEY IN THE IGNITION. THE CAR WAS TOWED TO THE HYUNDAI DEALERSHIP. THE FOLLOWING MORNING THEY CLAIMED THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AND SUGGESTED THAT THE INCIDENT WAS CAUSED BY MY FLOOR MAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505706April 9, 2013
SUSPENSION
I DROVE TO WORK WITHOUT INCIDENT ON A MAJOR INTERSTATE AT 6AM. MY CAR WAS PARKED IN A SECURE LOT FOR 8.5 HOURS. WHEN I WENT TO LEAVE FOR THE DAY, I STARTED THE CAR, PUT IT DRIVE AND BEGAN TO ROLL FORWARD. WHEN THE CAR BEGAN TO MOVE I HEARD A LOUD GRINDING NOISE AND STOPPED IMMEDIATELY. I CALLED MY HUSBAND AND HAD HIM LISTEN TO IT BY PHONE. WE HAD THE CAR TOWED TO OUT LOCAL HYUNDAI DEAL WHO INFORMED US THAT THE DRIVERS SIDE SPRING HAD BROKEN WHICH BROKE THE STRUT, PINCHED THE BRAKE LINE AND BENT THE SWAY BAR. TOTAL REPAIR COST WAS 1053.31 WITH TAX. WE OPTED TO REPLACE BOTH FRONT SPRINGS AND STRUTS BECAUSE WE FELT THIS WAS THE SAFEST THING TO DO AFTER RESEARCHING ON THE INTERNET AND DISCOVERING THAT THERE WERE HUNDREDS OF THE SAME COMPLAINT IN ALL SANTA FE'S NO MATTER WHAT THE YEAR ESPECIALLY AFTER READING THAT MANY OF THEM OCCURRED ON AN INTERSTATE TRAVELING AT 65 MPH RESULTING IN FURTHER DAMAGE AND INJURY ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507441April 8, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL GAUGE PROVIDED INACCURATE READINGS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TR UPDATED 05/23/13*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON MAY 6, 2013. THE GAS TANK ASSEMBLY UNIT AND FUEL PUMP WAS REPLACED. UPDATED 05/28/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507395April 7, 2013
ENGINE
THIS COMPLAINT INVOLVES THE INTERMITTENT TOTAL LACK OF ENGINE POWER WITH NO THROTTLE RESPONSE. PLEASE NOTE THAT THE ENGINE DOES NOT STALL NOR DO ANY INSTRUMENT PANEL LIGHTS COME ON. FOR TWO TO FOUR SECONDS, THERE IS ABSOLUTE SILENCE AND THEN ALL OF A SUDDEN THE ENGINE SPRINGS TO LIFE AND, DEPENDING ON WHERE YOU HAVE YOUR FOOT ON THE ACCELERATOR, THE VEHICLE PROCEEDS OR LURCHES FORWARD. ALL THREE INCIDENTS WERE WHILE DRIVING SLOWLY IN GROCERY STORE PARKING LOTS, INVOLVING SEVERAL STOP AND GO INCIDENTS THROUGH SLOW MOVING TRAFFIC. THE FIRST INCIDENT TOOK ME BY SURPRISE AND I THOUGHT THE ENGINE STALLED. I WAS GOING TO SHIFT TO NEUTRAL FOR A RESTART, BUT BEFORE I COULD, THE ENGINE CAME BACK TO LIFE AND I NEARLY REAR-ENDED THE CAR IN FRONT OF ME. THE SECOND INCIDENT WAS WHEN LEAVING THIS SAME PARKING LOT, EXCEPT I WAS ENTERING A DIVIDED HIGHWAY, EXPECTING TO MERGE INTO 55+MPH TRAFFIC, WHEN THE LOSS OF ENGINE OCCURRED AGAIN. LUCKILY I AVOIDED BEING HIT BY ONCOMING VEHICLES AND WAS ABLE TO GET IN TO THE NEXT OPENING AFTER THE ENGINE AGAIN CAME BACK TO LIFE ON IT'S OWN. THE LATEST INCIDENT TOOK PLACE IN A DIFFERENT MARKET PARKING LOT. I WAS IN A LINE OF VEHICLES STOPPED AT THE STOP SIGN AT THE ENTRANCE TO THE MARKET WHERE PEDESTRIANS CROSS. THE TRUCK AHEAD OF ME PROCEEDED THROUGH AND WHEN I STARTED TO COME UP TO THE STOP SIGN, THE ENGINE DIED, BUT RESTARTED IT SELF AS BEFORE. MY FOOT WAS APPROXIMATELY HALF WAY DOWN ON THE ACCELERATOR AND WHEN EVERYTHING ENGAGED, THE FRONT TIRES SCREECHED AND STARTLED SEVERAL PEOPLE IN THE CROSS WALK, ALONG WITH MYSELF. FORTUNATELY I WAS ABLE TO BRAKE QUICKLY AND AVERT A POSSIBLE DISASTER. THIS SITUATION IS EXTREMELY DANGEROUS AND I CAN FORESEE THE POTENTIAL FOR SERIOUS INJURY DUE TO THIS PROBLEM. INTERNET RESEARCH SHOWS MANY MORE OF THESE SAME VEHICLES ARE PRONE TO THIS SAME DEFECT. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507355April 6, 2013
ENGINE
WAS NEGOTIATING A LEFT SIDED CURVE ON THE DOWNHILL SIDE OF A STEEP, WINDY ROAD IN A REMOTE AREA BETWEEN OAKLAND AND MORAGA, CA WHEN I SUDDENLY LOST STEERING POWER. I WENT TO HIT THE BRAKES AND FOUND THAT MY BRAKES ALSO HAD NO POWER. I PUSHED VERY HARD ON THE BRAKES AND MANAGED TO GET THE VEHICLE TO STOP. HAD I BEEN UNABLE TO STOP, MY CAR WOULD'VE GONE DIRECTLY OVER A VERY STEEP HILLSIDE THAT BORDERS A RESERVOIR. AS IT WAS, THE REAR END OF MY CAR WAS JUTTED OUT HALFWAY ONTO THE ROADWAY AND ONLY A FEW YARDS FROM A BLIND CURVE. THIS PARTICULAR SPOT ALSO HAS NO CELL PHONE COVERAGE. AFTER PUTTING THE CAR IN PARK, I NOTED THAT MY IGNITION WAS STILL IN THE "ON" POSITION AND THAT ALL THE APPROPRIATE DASH LIGHTS WERE ON, BUT THE ENGINE SOUND WAS ABSENT AND THE TACH READ ZERO. I DID NOT NOTICE ANY ERROR MESSAGES ON MY DASH. I TURNED THE CAR OFF, THEN TURNED THE IGNITION BACK ON. THE CAR STARTED RIGHT UP WITH NO HESITATION. I HEARD NO UNUSUAL ENGINE NOISES OR EXPERIENCED ANY DIFFICULTIES WITH DRIVING THE VEHICLE. I DROVE TO THE CLOSEST SERVICE STATION APPROX. 3-4 MILES FROM THE INCIDENT LOCATION. THE MECHANIC DID A QUICK CHECK UNDER THE HOOD, FOUND NOTHING UNUSUAL AND SUGGESTED I GO DIRECTLY TO THE HYUNDAI DEALERSHIP. I TOOK MY CAR TO FUTURE HYUNDAI IN CONCORD, CA. THEY RAN DIAGNOSTICS THE NEXT DAY, THEN REPORTED THAT THEY "COULD FIND NOTHING WRONG WITH THE CAR." I EXPRESSED MY FEAR OF DRIVING THE VEHICLE BASED ON VERY RATIONAL SAFETY CONCERNS AND WHAT I FELT HAD BEEN A CLOSE CALL ON MY LIFE THE DAY PRIOR. I ALSO TOLD THE SERVICE PERSON THAT A QUICK LOOK ONLINE LEAD ME TO FIND SEVERAL STORIES SIMILAR TO MINE. I WAS TOLD I WOULD NEED TO TALK WITH THE SERVICE MANAGER THE NEXT DAY AS HE WAS NOT AVAILABLE. I THEN CALLED HYUNDAI CUSTOMER SERVICE AND REPORTED THE ENTIRE HISTORY OF THIS ISSUE. I HAVE BEEN ASSIGNED CASE # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507185April 4, 2013
ELECTRICAL SYSTEM
SUV WILL START BUT ESC LIGHT STAYS ON AND THEN THE SUV FAILS TO ACCELERATE. SUV MUST THEN BE RESTARTED FOR A CYCLE OF 10-15 TIMES UPON WHICH TIME THE ESC LIGHT TURNS OFF AND SUV WILL THEN ACCELERATE WHEN GOING UP A HILL. SYSTEM FAILURE HAS OCCURRED DAILY SINCE MARCH 2013. DEALERSHIP KNOWS HYUNDAI IS RECALLING 2007 SANTA FE BUT REFUSES TO SERVICE VEHICLE AT NO COST UNLESS I RECEIVE A RECALL NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505464April 3, 2013
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE WHILE DRIVING 45 MPH, THE FRONT DRIVER AND PASSENGER SIDE COIL SPRINGS FRACTURED ON SEPARATE OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,326 AND THE APPROXIMATE CURRENT MILEAGE WAS 58,800. UPDATED 06/18/13*LJ THE CONSUMER STATED THE COIL SPRING ON THE PASSENGER'S SIDE PUNCTURED A TIRE. THE CONSUMER HAD TO PURCHASE 4 NEW TIRES. UPDATED 06/25/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505532April 3, 2013
ELECTRICAL SYSTEM
THIS COMPLAINT IS IN REFERENCE TO MY 2006 HYUNDAI SANTA FE. APPROXIMATELY IN THE MONTH OF MAY 2010, I BEGAN NOTICING PROBLEMS WITH MY VEHICLE'S ELECTRICAL SYSTEM THAT WERE NUMEROUS IN DISTINCTION. TO SUMMARIZE A LIST OF THE PROBLEMS, I WILL BEGIN WITH THE DOOR LOCKS ON THE VEHICLE. DURING THE INCIDENT IN MAY 2010, I ATTEMPTED TO UNLOCK MY VEHICLE WITH THE PORTABLE LOCK/UNLOCK/ALARM KEYPAD AND FOR SOME ODD REASON THE PAD WOULD ONLY UNLOCK THE DRIVER SIDE DOOR. I GOT IN MY VEHICLE AND STARTED THE CAR WHILE I RAN INSIDE TO GET SOME THINGS TO BRING HOME WITH ME. WHEN I CAME BACK OUT, ALL THE DOORS WERE LOCKED ON THE CAR SO I HAD TO HAVE MY BROTHER-IN-LAW TAKE ME BACK TO MY HOUSE TO GET MY SPARE KEY TO RECTIFY THE PROBLEM. AFTER THIS INCIDENT, I BEGAN NOTICING A MEDLEY OF ELECTRICAL PROBLEMS WITH THE CAR. THE COMPASS THAT USE TO READ OUT ON MY OVERHEAD DOME LIGHT STOPPED WORKING. THE BLOWER FAN FOR THE HEATING/COOLING SYSTEM BEGAN TO WORK ERRATICALLY. WITH THE FAN SET TO OFF, IT WOULD STILL COME ON DESPITE THAT FACT. FOR EXAMPLE, IF IT IS SET TO OFF AND I PUT MY VEHICLE IN REVERSE, THE FAN MORE OFTEN THAN NOT SWITCHES ON UNTIL I PUT THE CAR BACK INTO DRIVE. I ALSO BEGAN HAVING AND ISSUE WITH MY ABS BRAKES. NOW THIS COULD BE THAT I NEED TO HAVE THE SENSORS CLEANED, BUT I FIGURED I'D MENTION IT NONETHELESS. MY ABS SYSTEM FREQUENTLY KICKS IN EVEN ON A DRY, SUNNY DAY. IT'S SPORADIC WHEN IT DOES THIS, SO IT'S IMPOSSIBLE FOR ME TO GAUGE WHEN THE NEXT INCIDENT MAY HAPPEN. NONETHELESS, THIS IS THE MOST DANGEROUS OF THE PROBLEMS BECAUSE I HAVE ALMOST REAR-ENDED ANOTHER VEHICLE NUMEROUS TIMES DUE TO MY BRAKES NOT BEING ENGAGED PROPERLY. I'VE CALLED HYUNDAI TO SEE IF THERE WERE ANY RECALLS REGARDING MY VEHICLE IN THIS MATTER AND THEY INFORMED ME THAT THERE HAD BEEN NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505553April 3, 2013
FUEL/PROPULSION SYSTEM
OVER THE PAST TWO MONTHS OR SO MY FUEL GAUGE KEEPS FLUCTUATING DRASTICALLY. IT STARTED ONCE I HIT APPROX 62,000 MILES. IT IS OFTEN INACCURATE AND FREQUENTLY DROPS 1/4, 1/2, 3/4 TANK FOR NO REASON. I CANNOT TRUST IT AT ALL. ITS DANGEROUS BECAUSE I COULD RUN OUT OF GAS AT ANY POINT WITHOUT KNOWING WHAT'S TRULY IN THE TANK. THE ONLY WAY TO KNOW IS TO TRACK THE MILEAGE WHICH BECOMES VERY DIFFICULT IF MORE THAN ONE PERSON IS DRIVING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505211April 1, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE LOST CONTROL OF THE VEHICLE AND CRASHED. THE AIR BAGS FAILED TO DEPLOY. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE STERNUM. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE THEY DEEMED THE VEHICLE AS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 105,000. THE VIN WAS UNAVAILABLE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10505155March 31, 2013
FUEL/PROPULSION SYSTEM
GAS GAUGE DOES NOT READ CORRECTLY AND CAUSES TRIP CALCULATION AND DRIVING RANGE TO BE DISPLAYED INCORRECTLY. THIS COULD CAUSE CAR TO UNEXPECTEDLY RUN OUT OF FUEL AND CAUSE AN ACCIDENT. *TR ## VIN FAILED ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504927March 29, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE PARKED, SHE SHIFTED INTO DRIVE WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A PARKING SIGN. THE CONTACT SHUT THE IGNITION OFF IN ORDER TO STOP THE VEHICLE AND AVOID CRASHING INTO OTHER VEHICLES. THE POLICE REPORTED TO THE SCENE AND FILED A REPORT. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10504928March 29, 2013
STEERING
WHEN I TEST DROVE THE SANTA FE, I THOUGHT THAT IT WAS JUST WIND BUFFETING ME AROUND. AFTER DRIVING THE CAR FOR 1400 MILES MOSTLY ON THE HIGHWAY, I BELIEVE THAT THE DSSM - DRIVER SELECTED STEERING MODE - IS TOTALLY UNSTABLE. AS REPORTED IN OTHER COMPLAINTS, YOU MUST CONSTANTLY CORRECT TO TRY TO MAINTAIN YOUR LANE. THE HIGHER THE VEHICLE SPEED, THE MORE CORRECTIONS ARE REQUIRED. IT IS VERY HARD TO MAINTAIN THE CENTER OF YOUR LANE AT COMMUTING SPEEDS WITH STOP AND GO DRIVING. I HAVE DRIVEN OVER 1,000,000 MILES AND THIS IS THE FIRST VEHICLE THAT WILL NOT TRACK STRAIGHT DOWN A SMOOTH LEVEL HIGHWAY. I TALKED WITH THE HYUNDAI SERVICE MANAGER WHO REFERRED TO THEIR ALIGNMENT TECHNICIAN AND I WAS TOLD TO DRIVE IN THE "SPORT" MODE WHICH I HAD LEARNED BY TRIAL AND ERROR. SHE STATED THAT THEY HAVE HAD SEVERAL OTHER COMPLAINTS ABOUT THE SAME PROBLEM BUT DO NOT HAVE A SOLUTION. DO NOT BUY THIS VEHICLE IF YOU DO MOSTLY HIGHWAY DRIVING. THIS WOULD NOT BE A GOOD VEHICLE FOR AN INEXPERIENCED DRIVER. I BELIEVE THAT THE STEERING DIFFICULTY WILL EVENTUALLY LEAD TO HEAD ON COLLISIONS. HYUNDAI SHOULD CORRECT THIS ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504974March 29, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
UPON ENTERING THE HIGHWAY AT 55 MPH MY 2009 HYUNDAI SANTA FE TOOK OFF AND THE GAS PADDLE GOT STUCK FOR 15 - 20 SECONDS EVEN THOUGH IT FELT LIKE A LIFE TIME. I STUMPED ON BRAKE PEDAL AND TRIED TO PUMPED THE BRAKE PEDAL TO NO AVAIL. THE RPM ON MY CAR WAS REGISTERED AT 6-7 AND THE ENGINE WAS VERY LOUD. I GOT THE CAR TO STOP BY PLACING THE TRANSMISSION IN THE NEUTRAL POSITION. I CALLED THE NEAREST DEALER TO MY HOME TO MAKE AN APPOINTMENT AND THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM. SO TO THEM THERE WAS NO PROBLEM WITH MY VEHICLE. TO ME AND MY TWO DAUGHTERS THIS EXPERIENCE IS A NIGHTMARE AND THE CAR IS UNSAFE TO DRIVE. SINCE 2002 I BOUGHT 5 HYUNDAI CARS (2002 SONATA, 2003 SANTA FE (DAUGHTER IN LAW DRIVES), 2004 SANTA FE (SON DRIVES), 2004 SANTA FE (DAUGHTER DRIVES) AND MY CAR 2009 SANTA FE. AS YOU CAN SEE FROM MY MULTIPLE PURCHASES I LOVED DRIVING AND OWNING HYUNDAI SANTA FE'S. I AM VERY UPSET BECAUSE WE COULD HAVE DIED! I AM EVEN MORE UPSET THAT HYUNDAI WILL NOT STAND BEHIND THEIR PRODUCTS AND MAKE EXCUSES SO THEY WILL NOT HAVE TO MAKE REPAIRS. THE $$$ MUST BE WORTH MORE THAN PEOPLES LIVES. THE HYUNDAI DEALER IN NORTH EAST PHILADELPHIA EVEN HAD THE NERVE TO BLAME ME BECAUSE HE SAID NOT REPLICATE THE INCIDENT AND IT WAS NOT IN THE CARS COMPUTER. SHAME ON YOU HYUNDAI, SHAME ON YOU DEALERS. THIS IS THE LAST HYUNDAI THAT I WILL EVER OWN, I WILL NO LONGER RECOMMEND ANY OF YOUR CARS TO ANYONE BUT I WILL SHARE MY STORY WITH THEM. YOU LOST A CUSTOMER AND I WILL JOIN ANY CLASS ACTION SUIT AND I WILL CALL THE TV STATIONS TO REPORT THIS PROBLEM. I DO NOT THINK THAT ANYONE SHOULD DIE BEFORE YOU FIX THE PROBLEM - WHAT ABOUT YOU HYUNDAI? PEOPLES LIVES OR $$$$$. I AM PLANNING ON REPLACING THE THROTTLE POSITION SENSOR AND GETTING RID FOR THE CAR. I DO NOT WANT ANOTHER NEAR DEATH EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504575March 26, 2013
SUSPENSION
I HAVE A 2004 HYUNDAI SANTA FE, 2.7 LITER ENGINE, 4WD. FRONT SPRING ON PASSENGER SIDE BROKE YESTERDAY, WHILE THE CAR WAS IN THE GARAGE, CAUSING MY TIRE TO PUNCTURE. THOUGHT IT WAS JUST A FLAT BUT IT WAS NOT UNTIL THE CAR WAS TOWED TO A TIRE STORE THAT I LEARNED THE SPRING HAD SIMPLY SNAPPED IN HALF. I HAVE RESEARCHED THIS AND THIS IS, CLEARLY, A FAULTY PART. AFTER SEEING DOZENS AND DOZENS OF SIMILAR CONSUMER COMPLAINTS I AM ASTOUNDED THAT HYUNDAI HAS NOT RECALLED THESE VEHICLES (APPEARS TO SPAN 2001 TO 2006) OR BEEN SUED BY SOMEONE SERIOUSLY INJURED IN AN ACCIDENT. THANK GOD I WAS NOT DRIVING MY CAR AT THE TIME. I WONDER HOW MANY FATAL ACCIDENTS HAVE BEEN CAUSED BY HYUNDAI'S NEGLIGENCE IN NOT BEING FORTHCOMING IN REPLACING THIS PART. MY CURRENT REPAIR COST ESTIMATE IS $521. BUT IT'S NOT CLEAR IF OTHER DAMAGE FROM THE SPRING BREAKAGE HAS OCCURRED. WILL KNOW TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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