Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10514334May 30, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, AIR BAGS, POWER TRAIN, ENGINE AND ENGINE COOLING
SEE ATTACHED EMAIL UPDATED 06/04/2013*LJ THE OCCUPANT CLASSIFICATION SYSTEM (OSC) DOES NOT CONSISTENTLY RECOGNIZE SMALL-STATURED ADULTS, CAUSING THE PASSENGER SIDE AIR BAG TO DEACTIVATE WHEN SUCH PERSON OCCUPY THE FRONT SEAT. ALSO, THERE WERE PROBLEMS WITH THE TRANSMISSION, A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE, THE VEHICLE SHUTTING DOWN, AN ISSUE WITH THE THROTTLE CABLE, AND A WHINING SOUND UPON ACCELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514348May 30, 2013
WHEELS, STRUCTURE:BODY
HI, I AM SENDING THIS PAPER DUE TO THE UNEXPECTED FLATTENED TIRE ACCIDENT ON 81 I HIGHWAY IN MAY 26, 2013 2 PM. THE TIRE WAS SUDDENLY FLATTENED WHILE I WAS DRIVING IN 65~75 MPH, SO IT WAS A LIFE THREATENING ACCIDENT. I REALLY DIDN'T EXPECT THIS TO HAPPEN BECAUSE I HAD AN INSPECTION IN MAGUIRE A WEEK BEFORE THE ACCIDENT OCCURRED. AT FIRST, I THOUGHT THAT MY TIRE GOT IMPALED BY THE NAIL; HOWEVER, THE INSPECTOR IN MAGUIRE COULDN'T FIND ANY NAIL. SURPRISINGLY, THE TIRE WASN''T LEAKING ANYMORE AFTER IT WAS REFILLED AGAIN. HE AND HIS CO-WORKER TRIED IT SEVERAL TIMES TO MAKE SURE IT WASN'T LEAKING, AND IT SURE WASN'T LEAKING ACCORDING TO THEIR SEVERAL ATTEMPTS. I ASKED MAGUIRE TO TAKE RESPONSIBILITY FOR THIS WEIRD ACCIDENT, BUT THEY SAID THAT THE FAULT IS TO HYUNDAI NOT THEM, WHILE HYUNDAI CUSTOMER SERVICE TOLD ME THAT THE RESPONSIBILITY IS KUMHO TIRE'S. THEREFORE, I ASKED KUMHO TO TAKE RESPONSIBILITY FOR MY ACCIDENT AND ASKED THE MONEY FOR THE REPAIRING COST OF MY CAR. THEY FIRST CLAIMED THAT THE TIRE HAS NO TECHNICAL PROBLEM SINCE THERE IS NO MORE AIR LEAKING, SO THEY CAN'T PAY THE REPAIRMENT COST. NONETHELESS, THE TIRE WAS FLATTENED, WHICH IS AN UNCHANGEABLE FACT, SO I ASKED ONCE MORE TO TAKE RESPONSIBILITY OF MY ACCIDENT. AFTER SEVERAL ATTEMPTS, THEY FINALLY AGREED TO INSPECT THE TIRE AND SEND TWO TIRES TO ME. I ALSO AGREED AT FIRST, BUT I FIGURED THAT I CAN''T REALLY TRUST THEM FOR AN HONEST INSPECTION. I FOUND SIMILAR 'FLATTENED TIRE CASES IN THE INTERNET, SO I DECIDED TO SEND IT TO NHSTA FOR ACCURATE AND THROUGH INSPECTION. PLEASE HELP ME AND MANY OTHER PEOPLE WHO HAVE SIMILAR CASES TO FIND A REASON FOR A "'NO HOLE, YET SOMEHOW FLATTENED TIRE. THANK YOU. P.S I HAVE INSPECTION PAPERS THAT I GOT BEFORE AN ACCIDENT AND AFTER THE ACCIDENT. I WILL ATTACH THESE PAPERS AND SEND A TIRE IF YOU NEED A CLOSE INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514368May 30, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
MY EXPERIENCE AND OBSERVATION IS SAME WHAT IS EXPLAIN IN THE EARLIER POST. I CAR DOES HAVE BRAKE LIGHT SWITCH FAILURE WHICH WAS NOT COVERED UNDER THE RECALL. UNFORTUNATELY I HAVE SHELL OUT $70 FROM POCKET TO FIX IT. THE HYUNDAI DEALER (HYUNDAI MARK ZIMMERMAN) CHARGED ME $291 FOR FIXING THE TPS AND PROGRAMMING THE ECM. WHEN I WOULD BEGIN ACCELERATION THE VEHICLE WOULD HESITATE THEN TAKE OFF RAPIDLY THEN I WOULD LOOSE POWER TO A SPEED OF @ 25 MILES PER HOUR AND THE ESC OFF SWITCH WOULD APPEAR ON THE DASHBOARD FOLLOWED BY THE CHECK ENGINE LIGHT. I SAFELY PULLED OVER AND TURNED THE VEHICLE OFF FOR ABOUT 30 SECONDS. ONCE I TURNED THE VEHICLE BACK ON, THE DASHBOARD LIGHTS WOULD GO OUT AND I WOULD REPEAT THIS CYCLE 8-9 TIMES BEFORE BEING ABLE TO DRIVE NORMALLY. ON SEVERAL OCCASIONS AFTER DRIVING NORMALLY FOR ABOUT 10 MILES THE ESC OFF LIGHT WOULD REAPPEAR ON THE DASHBOARD IN MY OPINION THIS IS A SERIOUS MALFUNCTION AND CERTAINLY DANGEROUS COMBINATION AND SHOULD BE LABELED AS A RECALL. HYUNDAI SHOULD VALUE THE SAFETY AND EXPECTATIONS OF THEIR CAR BUYERS. THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514098May 29, 2013
FUEL/PROPULSION SYSTEM
I BOUGHT THE CAR IN LATE MARCH 2013 AND THE MILEAGE WAS AROUND 50,800. EVERY SINCE THEN IT PERIODICALLY HESITATES TO ACCELERATE FROM A STOP OR SOMETIMES WHEN THE CAR IS ROLLING FORWARD VERY SLOWLY. IN EVERY CASE THE GAS PEDDLE (THROTTLE) IS FULLY RELEASED AND WHEN I PUSH ON THE GAS PEDDLE, NOTHING HAPPENS. THE MOTOR DOES NOT SPEED UP, THE THROTTLE IS NOT ENGAGING ANYTHING. SEVERAL TIMES I PUSHED THE PEDDLE HALF THE WAY TO THE FLOOR, AND NOTHING HAPPENED. THEN ALL AT ONCE, IT CATCHES, AND THE CAR TAKES OFF AT A HIGH RATE OF SPEED. THE CAR IS NOT "CODING" SO THE BRUNSWICK, GA HYUNDAI DEALING WILL NOT REPAIR WHAT IS WRONG. AND NATURALLY IT HAS NOT HAPPENED THE FEW TIME THEY HAVE DRIVEN THE CAR. THIS IS A HIGHLY DANGEROUS SITUATION THAT COULD RESULT IN DEATH WHEN PULLING OUT FROM A STOP ON TO A BUSY ROAD. IT IS NERVE RACKING TO THINK, THIS MIGHT BE THE TIME THE CAR WON'T MOVE! I TOOK A QUICK LOOK AT THE DATA BASE OF COMPLAINTS AND THIS SAME COMPLAINT IS IN YOUR DATA BASE. AGAIN IT IS A PERIODIC HAPPENING WHICH MAKES IT MORE DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513817May 28, 2013
VISIBILITY
BOTH DRIVER AND PASSENGER SUN VISORS WILL NOT STAY UP. A FRONT IMPACT WOULD INEVITABLY RESULT IN AN OPEN HEAD/EYE [ACCELERATION] INJURY TO THE DRIVER AND FRONT PASSENGER. ADVISED THE SERVICE WRITER, [XXX], @ NAPLETON HYUNDAI OF THE DEFECT, AND NOTE ON HTTP://WWW.HOWTOMENDIT.COM/ANSWERS.PHP?ID=157121 THAT THIS IS AN EXTREMELY COMMON AND WORRISOME SAFETY ISSUE THAT THE DEALER WILL NOT HONOR AS A RECALL ISSUE DESPITE THE T64 AND T74 (TECHNICAL SERVICE BULLETINS) FOR 2007 SONATA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513392May 24, 2013
ENGINE
WHEN GOING UP A HILL THE ENGINE LOST POWER AND HAD NO THROTTLE RESPONSE, I GOT IT OFF THE ROAD AND PARKED AND SHUT OFF THE ENGINE, WAITED A FEW MIN. AND RESTARTED THE ENGINE AND DROVE HOME WITH OUT ANY MORE POWER LOSS BUT THE CHECK ENGINE LIGHT WAS ON AND ENGINE WAS SURGING, TOOK IT TO THE DEALER ON 5-21-13 FOR REPAIR, LEFT DEALER AND DROVE HOME, ON 5-23-13 THE CHECK ENGINE LIGHT CAME BACK ON WITH POWER LOSS AND NO THROTTLE AGAIN, SHUT OFF AND RESTARTED AND HAD THROTTLE RESPONSE AND POWER BUT ENGINE LIGHT IS ON, NOW TODAY 5-24-13 THE SAME THING HAPPENED, CHECK ENGINE LIGHT CAME ON AND NO THROTTLE, I CALLED DEALER AND NOW HAVE AN APPOINTMENT FOR TUESDAY DUE TO THE HOLIDAY, IF THIS WOULD HAPPEN IN TRAFFIC THERE COULD BE AN ACCIDENT AND SOMEONE COULD GET HURT. THIS WILL HAPPEN ANYTIME WHEN THE CHECK ENGINE LIGHT IS ON, AND THE DEALER STATES ITS OK TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513463May 24, 2013
VISIBILITY/WIPER
WE FLIPPED DOWN THE DRIVER SIDE VISOR AS USUAL AND ALWAYS TAKE GOOD CARE OF THE VEHICLE BUT THIS TIME YOU COULD HEAR IT CRACK. FROM THAT MOMENT ON WE WERE FIGHTING WITH IT WHILE DRIVING MANY TIMES. IT BECAME TO OSERIOUS OF A DRIVING HAZARD MIXED WITH A DRAIN ON THE BATTERY AS THE VISOR LIGHT WOULD STAY ON DUE TO THE WIRE INSULATION BREAKING THROUGH FROM WEAR DUE TO STRESS FROM THE WEIGHT OF THE HANGING VISOR AND REPEATEDLY FALLING. THIS SAME VISOR WAS A RECALL ON THE2007 HYUNDAI SONATA BUT NOT THE 2007 HYUNDAI SANTA FE??? WHY NOT??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513363May 23, 2013
ENGINE
TOOK MY CAR IN TO HYUNDAI DEALERSHIP IN CONCORD, CA ON APPROX. MARCH 17TH OF THIS YEAR FOR PREVIOUS COMPLAINTS OF ENGINE SUDDENLY SHUTTING OFF WHILE DRIVING. WAS TOLD AT THAT TIME THAT NO ERROR CODES WERE RECORDED BY THE CAR'S COMPUTER AND THAT HYUNDAI MECHANICS COULD NOT FIND ANY MECHANICAL ISSUES WITH THE VEHICLE. THEY THEN TALKED TO HYUNDAI ENGINEERS AND DECIDED THAT POSSIBLY THE CARS THROTTLE BODIES COULD BE A PROBLEM AND TOLD ME THEY WOULD DO A "GOOD WILL" REPLACEMENT OF THIS AUTO PART. SINCE THAT TIME, I HAVE DRIVEN THE CAR APPROXIMATELY 1K MILES WITHOUT INCIDENT, UNTIL THIS PAST SATURDAY MAY 18 2013. I WAS IN STOP AND GO TRAFFIC, GOING AT SPEEDS BETWEEN 5-15 MPH. I PUSHED THE BRAKE TO DO A GRADUAL SLOW, THEN WENT TO PUSH THE ACCELERATOR BUT THERE WAS NO POWER. I LOOKED DOWN TO SEE MY DASH LIGHTS WERE PRESENT, BUT NO ENGINE SOUND. I SLOWED THE CAR TO A COMPLETE STOP, TURNED THE IGNITION OFF, THEN TURNED IT ON AND THE ENGINE STARTED RIGHT UP. AGAIN, AS PREVIOUS, NO ERROR MESSAGES APPEARED ON MY DASH. THE CAR HAS BEEN DRIVEN WITHOUT INCIDENT SO FAR 200 MILES SINCE THIS LAST INCIDENT. THE DEALERSHIP HAS ASKED ME TO BRING THE CAR IN AND ALLOW THEM TEST DRIVE THE CAR FOR A DAY HOPING THAT THIS INTERMITTENT PROBLEM WILL OCCUR FOR THEM. IT APPEARS TO BE CONNECTED TO HITTING THE BRAKES, SLOWING, THEN ATTEMPTING TO ACCELERATE. ALL TIMES THIS SO FAR THIS HAS OCCURRED WHILE DRIVING ON AN INCLINE. THE VEHICLE CURRENTLY HAS 35, 500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513108May 22, 2013
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
2003 HYUNDAI SANTE FE GLS - DROVE THROUGH A 2 INCH DEEP PUDDLE. LOST POWER STEERING, BATTERY LIGHT AND BRAKE LIGHT FLASHED THEN A RUBBER BURNING SMELL STARTED. DROVE THE CAR FOR TWO ADDITIONAL DAYS AFTER THE REPAIR SHOP COULDN'T FIND ANYTHING. THEN DRIVING HOME FROM WORK, AIRBAG LIGHT TURNED ON, BRAKE LIGHT TURNED ON BATTERY LIGHT TURNED ON, ALL ANALOG INSTRUMENTS FAILED, TACH FAILED, BRAKING BECAME INCONSISTENT AND ENGINE STARTED MISSING. I DROVE DIRECTLY TO REPAIR SHOP, AS I MADE MY FINAL TURN INTO THE REPAIR SHOP THE POWER STEERING FAILED THEN THE CAR SHUTOFF. EARLY REPORT FROM MECHANIC IS A FAILED ALTERNATOR - MY THIRD ONE IN THE LAST YEAR. I THINK I HAVE A LARGER ELECTRICAL PROBLEM WITH THE CAR, FANS FLUCTUATE IN SPEED FOR THE PAST COUPLE OF YEARS AND EVERY TIME IT RAINS I GET FLASHING BRAKE AND BATTERY LIGHTS. LOSING THE POWER STEERING TWICE IN THREE DAYS IS A LITTLE UNSETTLING... *TR ## VIN FAILED ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513166May 22, 2013
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I WAS ON A RETURN TRIP OF 5 HOURS OR SO EACH WAY WHICH I TOOK AT ABOUT 30,000 MILES ON THE ODOMETER, AND NOTICED A VERY PRONOUNCED DROP IN POWER AND ACCELERATION CAPABILITY QUITE SUDDENLY. IT WAS AS IF SOME WIRING OR HOSE HAD COME LOOSE UNDER THE HOOD. A FEW MONTHS LATER, WHEN THE PROBLEM HAD NOT CHANGED AT ALL IN OVER 3000 MILES OF DAY-TO-DAY DRIVING, INCLUDING A DAILY STINT (TO WORK) OF MAYBE 12 MILES EACH WAY ON THE FREEWAY WHICH ENTAILS ACCELERATING UP THE ON-RAMP INTO THE FLOW OF TRAFFIC, I STILL COULD FEEL THE DIFFERENCE IN ACCELERATION AND RESPONSE TIME WHILE ACCELERATING. WHEN I TOOK THE SANTA FE IN FOR A NORMAL OIL CHANGE, I REPORTED TO THE DEALER THESE SYMPTOMS, AND ASKED TO HAVE IT CHECKED OUT. THEY CHANGED THE OIL, AND CHECKED OUT THE COMPUTER READOUTS FOR THE VEHICLE, AND SAID THERE WERE NO PROBLEMS DETECTED BY THE COMPUTER AT THAT TIME, BUT WHEN THIS TYPE OF BEHAVIOR ON THE VEHICLE OCCURRED, IT WAS MOST OFTEN DUE TO THE FUEL FILTER BEING ALL CLOGGED UP, ALTHOUGH THAT STILL MIGHT NOT BE THE PROBLEM. THEY QUOTED ME A PRICE OF $270 TO CHANGE THE FUEL FILTER, AND AFTER I ASKED IF THERE WAS ANY COUPON DISCOUNT FOR THIS SERVICE EVER THRU THEIR DEALERSHIP, THE SERVICE MANAGER GAVE ME A COUPON BOOK FOR A FLAT RATE OFF DEPENDING UPON HOW MUCH WAS BEING PAID FOR. (IT AMOUNTED TO MAYBE $25 OFF THIS SERVICE.) THEY DID NOT HAVE TIME THAT DAY TO CHANGE IT OUT, SO I DECIDED TO CHECK OUT BOTH WHETHER THERE HAD BEEN ANY COMPLAINTS, SERVICE REPORTS, OR RECALLS ABOUT THIS FUEL FILTER, AND THAT IS WHAT LED ME HERE TO MAKE THIS COMPLAINT ABOUT BOTH THE COST OF THIS REPLACEMENT AND THE POOR PROGNOSIS OF IT SOLVING THE ACCELERATION PROBLEM. I AM GOING TO CHECK WITH A REPAIR PLACE I FEEL CONFIDENT IN ABOUT THEIR COST TO DO THIS REPLACEMENT. HOPEFULLY, IT WILL BE MUCH LESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512988May 21, 2013
SEAT BELTS
SEATBELT WOULD NOT LATCH. THE BUCKLE WOULD NOT CLICK. SOMETHING IS BROKEN INSIDE THE FEMALE END. THE PART IS OVER $400! WITH THE LABOR, THIS IS $565.00 FOR A SEAT BELT BUCKLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512762May 20, 2013
FUEL/PROPULSION SYSTEM
FUEL GAUGE INTERMITTENTLY FLUCTUATES FROM EMPTY TO 1/4 TANK. DIGITAL DISPLAY ALSO NOT REGISTERING. AFTER A FEW MONTHS OF THIS, NOW THE CHECK ENGINE LIGHT HAS COME ON AND AFTER DIAGNOSTIC TEST IT SHOWED FUEL SENSORS NOT WORKING. GAS GAUGE NOT WORKING AT ALL AT THIS POINT, BECOMING QUITE A CONCERN BECAUSE WE NEVER KNOW EXACTLY HOW MUCH GAS IS LEFT AND FINDING THAT WE ARE FILLING IT UP EVERY OTHER DAY JUST TO BE SAFE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512783May 20, 2013
POWER TRAIN, SERVICE BRAKES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT ON SEVEN OCCASIONS, THE GEAR SHIFTER WOULD NOT MOVE OUT OF DRIVE INTO REVERSE OR NEUTRAL UNTIL AFTER SEVERAL ATTEMPTS. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V113000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS INCLUDED IN THE RECALL HOWEVER, THE FAILURE THE CONTACT EXPERIENCED WAS NOT MENTIONED IN THE RECALL. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512810May 20, 2013
ENGINE
THIS HAS OCCURRED TWICE (5900 MILES AND 7000 MILES). AT A RED LIGHT, THE ENGINE WILL SHUT OFF WITH NO SYMPTOMS. IT IS ONLY WHEN THE LIGHT TURNS GREEN AND THE GAS PEDAL IS PRESSED DO YOU NOTICE THE ENGINE HAS STOPPED. I SEE AS A DANGEROUS SITUATION. DEALER SAYS WITH NO CHECK ENGINE " ON" THERE IS NO WAY TO FIND THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512739May 19, 2013
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
I HAD JUST PULLED INTO THE DRIVEWAY OF A HOUSE I OWN THAT I RENT; I WAS THERE TO MEET MY TENANTS TO DISCUSS A COUPLE OF REPAIRS THAT NEEDED TO BE DONE IN THE HOUSE. I WAS SLOWING THE CAR WITH MY FOOT ON THE BRAKE AS I APPROACHED THE END OF THE DRIVEWAY BY THE SIDE DOOR OF THE HOUSE. THEN I HEARD A SUDDEN, EXTREMELY LOUD ENGINE NOISE THAT SOUNDED LIKE THE ENGINE REVVING VERY FAST AND THE CAR SUDDENLY ACCELERATED. I WAS PROPELLED FORWARD ABOUT 50 FEET INTO THE BACK YARD AND CRASHED INTO SOME LILAC BUSHES DIRECTLY AHEAD OF ME AND INTO THE STEEP DIRT BANK BEHIND THE BUSHES, WHICH STOPPED THE CAR. THERE IS NO GARAGE AND THE DRIVEWAY ENDS WHERE THE LAWN BEGINS. THE FRONT END OF THE CAR IS QUITE DAMAGED AND THE VEHICLE IS PRESENTLY IN THE DEALER'S REPAIR GARAGE. ON THE INTERNET, MY SON FOUND MANY REPORTS OF INCIDENTS OF SUDDEN ACCELERATION FOR THE HYUNDAI SANTA FE FOR MY MODEL YEAR AND FOR OTHER RECENT YEARS AND HE SUGGESTED I FILE THIS REPORT WITH THE NHTSA. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10512640May 18, 2013
AIR BAGS
MY SANTA FE'S AIRBAG LIGHT CAME ON. WHEN I SENT IT TO THE DEALERS THEY SAID IT WAS THE "CLOCK SPRING" THAT NEEDS REPLACING. THERE HAS BEEN A RECALL ISSUED BY HYUNDAI (NHTSA ID 11V472000) FOR THIS EXACT REASON IN THE UNITED STATES. PROBLEM IS I LIVE IN SOUTH AFRICA AND OUR LEGAL SYSTEM IS NOT AS EFFICIENT AS YOURS IS SO MANUFACTURERS GET AWAY WITH NOT ISSUING RECALLS THAT ORIGINATE IN THE STATES. DO YOU HAVE A PART NUMBER FOR THE COIL SPRING THAT I CAN TRACK FROM HYUNDAI? ACCORDING TO HYUNDAI SOUTH AFRICA THEY CANNOT SAY IF THE DEFECTIVE PARTS THAT WHERE PUT IN USA VEHICLES ARE THE SAME AS THE ONES PUT INTO SOUTH AFRICAN VEHICLES! I WOULD LIKE TO DO MY OWN INVESTIGATING TO FIND OUT. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512360May 16, 2013
VISIBILITY
WHILE DRIVING ON A TWO LANE ROAD AND INTO THE SETTING SUN, THE DRIVERS SIDE VISOR FELL LOOSE. IT FELL DIRECTLY INTO THE DRIVERS FIELD OF VISION AND HAD TO BE HELD UP WITH ONE HAND AS IT WAS DANGLING BY WIRES. THIS INCIDENT HIGHLY STARTLED THE DRIVER AND TOTALLY OBSTRUCTED VISION. SHORTLY THEREAFTER THE PASSENGER SIDE SUN VISOR ALSO FELL. THE LOCAL DEALER SAID THEY WOULD BE HAPPY TO FIX THEM BOTH FOR $400. THEY WERE NOT FIXED. THIS IS AN EXTREMELY DANGEROUS EQUIPMENT FAILURE THAT NEEDS TO BE ADDRESSED BEFORE A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512364May 16, 2013
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING THE CAR SUDDENLY LOSES POWER. PRESSING THE ACCELERATOR HAS NO EFFECT EVEN THOUGH THE ENGINE IS STILL RUNNING AND IN DRIVE. THIS HAS OCCURRED MULTIPLE TIMES AT DIFFERENT SPEEDS. SO FAR I HAVE MANAGED TO PULL TO THE SIDE OF THE ROAD WITHOUT INCIDENT. TURNING THE ENGINE OFF AND ON MULTIPLE TIMES RESTORES POWER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512220May 15, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE OCS SENSOR ON THE PASSENGER'S SIDE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,300 AND THE CURRENT MILEAGE WAS 47,411. *TR UPDATED 07/16/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512102May 15, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE COMPLETING A RIGHT TURN, A GRINDING SOUND WAS EMITTED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING AND WAS ADVISED THAT THE NOISE WAS COMING FROM THE TRANSMISSION. THE MECHANIC SUGGESTED TAKING THE VEHICLE TO THE DEALER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND RECEIVED CONFIRMATION THAT THERE WAS AN ISSUE WITH THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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