Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10559377January 10, 2014
FUEL SYSTEM, GASOLINE
FUEL SENSOR IS BAD AND CAUSING THE FUEL NEEDLE TO FLUCTUATE AND GIVE INCORRECT WARNINGS ABOUT LOW FUEL AND AMOUNT OF FUEL LEFT IN THE FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559414January 10, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
RIGHT FRONT LOWER CONTROL ARMS HAS CORROSION DAMAGE SHOWING IN RUSTED BROKEN FRAME. DESCRIPTION IS SIMILAR TO HYUNDAI RECALL NO 091. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558641January 6, 2014
FUEL/PROPULSION SYSTEM
GAS GAUGE AND DIGITAL DISPLAY SHOW EMPTY WHEN THE CAR HAS JUST BEEN FILLED WITH FUEL. UPON STARTING THE VEHICLE LATER IN THE DAY, THE GAUGE SHOWS 1/2 TANK AND THE DIGITAL DISPLAY READS 70 MILES. I PUT 15.5 GALLONS OF GAS IN AND SHOULD HAVE A FULL TANK AND OVER 270 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558679January 6, 2014
SUSPENSION
STARTED TO BACK MY VEHICLE OUT OF THE DRIVEWAY AND HEARD A LOUD GRINDING NOISE. STOPPED, GOT OUT AND INSPECTED TO FIND THAT THE FRONT RIGHT COIL SPRING HAD SNAPPED AND PUNCTURED MY TIRE. VEHICLE IS UNDRIVABLE AND HAD TO BE TOWED. THERE WAS ABSOLUTELY NO WARNING. I HAVE READ DOZENS OF OTHER COMPLAINTS ABOUT THIS SAME THING HAPPENING ON OTHER 2005 HYUNDAIS. HYUNDAI REALLY NEEDS TO LOOK INTO THIS PROBLEM/DEFECT. THANKFULLY, I WAS NOT DRIVING AT 55 MPH ON A HIGHWAY AS I'M SURE SERIOUS INJURY/DAMAGE WOULD HAVE OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558436January 4, 2014
ENGINE, VEHICLE SPEED CONTROL
MY CAR DOES NOT EVER STOP WHEN I TRY TO STOP. I CAN BE STOPPED ON AN INCLINE AND THE CAR WILL ROLL OUT IN THE MAIN ROAD AND WILL NOT GO IN ONCOMING TRAFFIC. THEN ALL AT ONCE IT WILL TAKE OFF AT A FAST SPEED AND I HAVE ALMOST BEEN HIT MANY TIMES BY ONCOMING TRAFFIC. I HAVE HAD MY CAR IN THE DEALER SEVERAL TIMES AND THEY SAY THEY CANT FIND THE PROBLEM WITH THE CAR. MY CAR HAS 28,000 MILES ON IT NOW, THIS PROBLEM HAS BEEN OCCURRING SINCE THE CAR WAS NEW. THE PROBLEM IS HAPPENING MORE OFTEN NOW. IT IS VERY DANGEROUS FOR MY FAMILY TO DRIVE. I NEED YOUR HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558316January 3, 2014
FUEL/PROPULSION SYSTEM
MY 2008 HYUNDAI SANTA FE LIMITED FUEL LEVEL INDICATOR IS FLUCTUATING CAUSING THE CHECK ENGINE LIGHT TO COME ON. FUEL LEVEL SENSOR WOULD INDICATED AND EMPTY TANK AFTER THE TANK WAS FILLED AND THEN RANDOMLY WOULD CORRECT ITSELF. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST TWO WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558379January 3, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V355000 (POWER TRAIN) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558156January 2, 2014
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE LOW FUEL GAUGE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE LIGHT WOULD ILLUMINATE INTERMITTENTLY WHEN THE FUEL TANK WAS FULL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 74,000. UPDATED 03/20/14*LJ THE CONSUMER STATED THE THROTTLE BODY FAILURE CAUSED THE VEHICLE TO REDUCE SPEED. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS REPAIRED. UPDATED 03/28/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558180January 2, 2014
POWER TRAIN, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT WAS DRIVING 25 MPH WHEN THE BRAKE LAMP FAILED. THE CONTACT ALSO STATED THAT SHE HAD EXPERIENCED DIFFICULTY SHIFTING GEARS. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 110,000. ..UPDATED 02-28-14 *BF UPDATED 03/14/2014
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557661December 29, 2013
STRUCTURE:BODY, VEHICLE SPEED CONTROL
ENTERED HORSESHOE CASINO PARKING GARAGE AND TURNED INTO PARKING LEVEL. AS I FOLLOWED FORD TAURUS, HYUNDAI ENGINE CHANGED FROM NORMAL SPEED TO A ROARING ACCELERATION IN AN INSTANCE. I COULDN'T BRAKE IT TO A STOP AND IT RAMMED THE REAR END OF THE TAURUS. DAMAGE TO THE SANTE FE WAS LIMITED TO FRONT BUMPER DAMAGE WHILE THE BACK END OF THE TAURUS WAS DRIVEN FORWARD AND TORN UP. MY HUSBAND THOUGHT THE CRUISE MIGHT HAVE GONE ON; BUT, HE DECIDED THE ACCELERATION WAS TOO RAPID FOR THE CRUISE. HE WAS IN THE PASSENGER SEAT. WE DROVE HOME WITHOUT ANY FURTHER TROUBLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10557517December 28, 2013
SUSPENSION
I WAS BACKING OUT OF MY DRIVEWAY AT 4AM TO GO TO WORK. I HEARD A LOUD GRINDING NOISE. MY DRIVEWAY IS NOT LONG AND I AM ON THE ROAD IN ABOUT 5 FT. AS I WAS TURNING THE WHEEL I HEARD A LOUD POP AND THE RIGHT SIDE OF THE CAR WENT DOWN. I ASSUMED I RAN OVER SOMETHING OR THAT MY BRAND NEW TIRES HAD FAILED. I MANAGED TO PULL THE CAR BACK INTO THE DRIVEWAY. LATER THAT DAY AS MY HUSBAND WAS CHANGING THE TIRE HE DISCOVERED THE RIGHT FRONT COIL HAD BROKE AND IT PUNCTURED THE TIRE. THANK GOODNESS THIS DIDN'T HAPPEN AS I WAS DRIVING ON THE HIGHWAY. BY READING ALL THE OTHER BROKEN COIL ISSUES THIS IS OBVIOUSLY A BIG PROBLEM FOR 2005 HYUNDAI'S AND IT SHOULD BE ADDRESSED AND INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557417December 27, 2013
STEERING, SERVICE BRAKES, ENGINE
AT A SLOW SPEED WHILE TURNING (EITHER DIRECTION, AS INCIDENT HAS OCCURRED NOW 3 TIMES IN 10 WEEKS) VEHICLE LOSES ALL POWER TO STEER AND BRAKE. FEELS LIKE THE CAR HAS DIED, HOWEVER THE BATTERY AND CHECK ENGINE LIGHT ARE ON. WHEN IT RESOLVED, THE ENGINE WAS STILL RUNNING, BRAKES AND STEERING RESTORED. FIRST TWO TIMES THE POWER FAILURE WAS MOMENTARILY. THIRD TIME THE VEHICLE LOST POWER FOR 3-4 MINUTES AND STRANDED ME WHILE TURNING ONTO MAJOR ROAD FROM MY NEIGHBORHOOD WITH ONCOMING TRAFFIC. HAD CAR TOWED TO LOCAL HYUNDAI DEALER WHO KEPT INSISTING THEY WOULD NEED TO SEE THE VEHICLE FAIL IN ORDER TO KNOW HOW TO REPAIR IT. I SAID NOT GOOD ENOUGH, THEY NEED TO FIND ANOTHER METHOD TO TROUBLE SHOOT AND REFUSED TO PICK UP VEHICLE. NOW THE DEALER IS BLAMING THE POWER LOSS ON WORN FRONT TIRES AND THE ESC SYSTEM CUTTING POWER TO THE ENGINE, STEERING AND BRAKES DUE TO IT SENSING SLIPPAGE. I'M NOT BUYING THIS EXPLANATION FROM THE DEALER, ESPECIALLY BECAUSE OF (1) THE SLOW SPEED (NO SLIPPING TIRES IN THESE THREE INSTANCES), AND (2) TIRES HAVE SLIPPED ON QUICK ACCELERATION BEFORE WITHOUT ESC SYSTEM CUTTING POWER TO BRAKES & STEERING, AND (3) IF THIS WERE THE CASE, I WOULD THINK ESC WOULD BE POTENTIALLY DANGEROUS AND NOT DESIGNED TO SAVE LIVES! WILL FILE COMPLAINT WITH HYUNDAI AMERICA BUT I DON'T HAVE MUCH FAITH THAT THEY WILL BE OF HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557431December 27, 2013
POWER TRAIN
I WENT TO PUT MY CAR INTO REVERSE AND IT GOT STUCK AND WOULDN'T ALLOW ME TO SHIFT INTO DRIVE OR ANY OTHER GEAR FOR THAT MATTER. THE WHOLE SHIFTER IS NOW BEING REMOVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557274December 26, 2013
WHEELS
WE RECEIVED A RECALL LETTER FOR THE SANTA FE SPORTS NHTSA CAMPAIGN NUMBER 13V-355. WE CALLED OUR SERVICE OFFICE (UNIVERSAL HYUNDAI ORLANDO). THEY WERE NOT VERY HELPFUL. 1) THE PART IS ON BACK ORDER AND THEY HAVE NO IDEA WHEN IT WILL BE AVAILABLE 2) WHEN THE PART COMES IN IT WILL TAKE AT LEAST 4 HOURS TO REPLACE AND WE WILL HAVE TO LEAVE THE CAR WITH HEM. 3) WE LIVE ABOUT 15 MILES FROM THE NEAREST HYUNDAI OFFICE. 4) THEY REFUSED TO OFFER A LOANEE CAR. THEY SAID WE COULD RENT A CAR FROM ENTERPRISE. IF A CAR IS RECALLED WE WOULD EXPECT THE PART TO BE AVAILABLE AND ALSO WE WOULD NOT EXPECT TO BE OUT OF POCKET BECAUSE OF THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556954December 22, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
WHILE ACCELERATING FROM A TRAFFIC LIGHT, VEHICLE DROPPED SPEED WHILE I ACCELERATED. IT COASTED ALONG AT 1-2 MILES AN HOUR. THE CHECK ENGINE, ANTILOCK BRAKE AND 4 WHEEL DRIVE 'SKID' INDICATORS ALL LIT UP ON THE DASH BOARD. I HAD TO GUIDE THE VEHICLE TO A SAFE STOP BY THE SIDE OF THE ROAD AFTER CLEARING A DANGEROUS INTERSECTION. THIS HAS OCCURRED FOUR ADDITIONAL TIMES AFTER THE DEALERSHIP ASSURED ME THIS PROBLEM HAD BEEN RECTIFIED. IT IS PRESENTLY AT THE DEALERSHIP AFTER HAVING BEEN TOWED IN FOR THE FIFTH (5TH) TIME. THIS CAR NEEDS TO BE REPLACED BY THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556933December 21, 2013
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THE FUEL GAUGE ON DASH HAS BEGUN FLUCTUATING WILDLY EVEN WITH FULL TANK OF GAS. NO CHECK ENGINE LIGHT YET BUT BASED ON WHAT I HAVE READ I AM ANTICIPATING A PROBLEM CODE COMING SOON. MY RESEARCH IS POINTING TO THE FUEL LEVEL SENSOR ATTACHED TO THE FUEL PUMP. HOWEVER, ONLY THE WHOLE ASSEMBLY APPEARS TO BE AVAILABLE AND AS SUCH, IT IS HIGHLY COSTLY TO CORRECT. HYUNDAI SHOULD PROVIDE A RECALL FOR THIS DUE TO THE HUGE NUMBER OF PEOPLE EXPERIENCING THE SAME PROBLEM. IT HAS ALSO BEEN NOTED THAT THIS HAS CAUSED VEHICLES TO STALL WHILE ON THE HIGHWAY CREATING A HAZARD TO OTHER DRIVERS AND MYSELF. WHEN THE CAR RAN OUT OF GAS, THE POWER STEERING WENT OUT AND IT BECAME VERY HARD TO STEER. PLEASE SEE THE FOLLOWING WEB SITE FOR A CURRENT LIST OF MANY OTHER SANTA FE OWNERS HAVING THE SAME PROBLEM. HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2008/HYUNDAI/SANTA+FE/FUEL+SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556815December 20, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
I OWN A 2003 SANTA FE AND JUST FOUND OUT ABOUT THE CARRIAGE CORROSION PROBLEMS WITH THE 2001-2003 HYUNDAI AND SUBSEQUENT RECALL IN THE "SNOW BELT" STATES. I LIVE IN KANSAS, WHERE THEY TREAT THE LOCAL HIGHWAYS IN THE WINTER WITH SALT AND OTHER CORROSIVES. WHY ISN'T KANSAS INCLUDED IN THIS RECALL? HAS HYUNDAI INCLUDED VEHICLES IN THIS STATE FOR THE RECALL? THE LITTLE TRUCK HAS BEEN TERRIFIC, WITH NOTHING GOING WRONG UNTIL NOW. THE GARAGE I TAKE MY VEHICLES TO WOULD NOT ALLOW MY DAUGHTER TO GET BACK INTO THE SANTA FE, FEARING THAT SHE WOULD HAVE AN ACCIDENT. THANK GOODNESS FOR SMALL FAVORS! I WILL GIVE HIS CONTACT INFORMATION UPON RESPONSE FROM YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556883December 20, 2013
FUEL/PROPULSION SYSTEM
I HAD MY 2004 HYUNDAI SANTE FE AT THE DEALER'S FOR THE SMELL OF GASOLINE IN THE VEHICLE AND WHEN WALKING BEHIND THE CAR. IT WAS TOLD THERE WAS A SMALL LEAK IN THE GAS TANK DUE TO RUST. THE VEHICLE IS NOT 9.5 YEARS OLD HAS APPROXIMATELY 82,000 MILES ON IT - HAVE REGULAR SERVICE DONE ON THE VEHICLE. I HAVE UNDERCARRIAGE OF CAR WASHED AFTER SNOW STORMS AS I LIVE IN NEW ENGLAND AND KNOW THE SALT FROM THE ROADS CAN RUST THE CAR. I WAS QUOTED A PRICE OF $1,500 OR MORE - "CAN'T TELL UNTIL WE START TAKING THINGS APART HOW MUCH JOB WILL BE". THIS EVENING WENT TO GO TO THE STORE FOR MILK CAR STARTED RIGHT UP DROVE DOWN HILL AND CAR STARTED TO BUCK AND STOPPED. THANK GOD FOR AAA - CALLED FOR A TOW AND THE TOW TRUCK DRIVER ATTEMPTED TO START CAR - CAR STARTS BUT THEN STALLS SAID THERE MAY BE AN AIR BUBBLE IN FUEL LINE - COULD THIS HAVE HAPPENED WHEN DEALER'S SERVICE DEPARTMENT CHECKED FOR THE LEAK. (I DO NOT HAVE THE MONEY TO REPLACE A GAS TANK WHEN I DON'T KNOW EXACTLY HOW MUCH THE COST WILL BE). HAS ANYONE ELSE HAD THIS PROBLEM. THE SERVICE PERSON INFORMED ME MY CAR WAS "OLD" I DON'T THINK 9.5 YEARS WITH 81,000 MILES A GAS TANK SHOULD RUST???????? ESPECIALLY WHEN THE CAR IS TAKEN CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556649December 19, 2013
VEHICLE SPEED CONTROL, ENGINE
VEHICLE PICKED UP AFTER INSPECTION AT DEALER AND DRIVEN APPROX. 1 MILE WHEN VEHICLE EXPERIENCED SUDDEN LOSS OF POWER. TOOK BACK TO DEALER, MILLER HYUNDAI, AND THEY ADVISED NOTHING WRONG. THEN ON 11/11/13 SAME THING OCCURRED. MILLER HYUNDAI ADVISED THEY COMPLETED AN ECM UPGRADE. LEFT DEALER LOT AND DROVE APPROX. 1/2 MILE AND SAME THING OCCURRED. MILLER HYUNDAI THEN REPLACE THE THROTTLE BODY ON 11/14/13. ON 12/19/13 THE SAME THING OCCURRED, SUDDEN LOST OF POWER. THIS IS THE 4TH TIME IN 8 MONTHS THAT THIS HAS OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556734December 19, 2013
ELECTRONIC STABILITY CONTROL (ESC), FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT HE WAS DRIVING APPROXIMATELY 35 MPH WHEN THE FUEL GAUGE SUDDENLY BEGAN TO FLUCTUATE FROM HALF FULL TO EMPTY. IN ADDITION, THE ESC (ELECTRONIC STABILITY CONTROL) SENSOR LIGHT ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE THE SOFTWARE FOR THE ESC COMPUTER WAS UPDATED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000. UPDATED 1/29/14*CN UPDATED 01/29/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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