Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10725834June 17, 2015
EQUIPMENT ADAPTIVE/MOBILITY
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 75 MILES PER HOUR ON A SUNNY DAY, AND I SUDDENLY HEARD THIS HUGE "POP" LIKE SOMEONE HAD JUST SHOT MY WINDOW OUT WITH A GUN. AT FIRST I THOUGHT I BLEW OUT A TIRE BUT GOT OUT AND CHECKED AND THERE WAS NO DAMAGE THERE. I KEPT HEARING WIND WHOOSHING THROUGH THE CABIN OF MY CAR, AND FINALLY I OPENED UP THE FABRIC COVER OF MY SUNROOF AND MY SUNROOF WAS COMPLETELY BLOWN OUT! THERE WERE NO TRUCKS WITH ROCKS OR ANY OTHER MEANS BY WHICH THIS SUNROOF COULD HAVE SHATTERED LIKE THAT. IT JUST PLAIN BLEW OUT ON ITS OWN. I GOT HOME AND CHECKED ON MY COMPUTER AND SURE ENOUGH, THERE WERE NUMEROUS COMPLAINTS ABOUT HYUNDAIS THAT HAD DEFECTIVE SUNROOFS THAT JUST BLEW OUT FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725619June 16, 2015
VISIBILITY/WIPER
I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN THE DRIVERS SIDE SUN VISOR WAS HANGING BY THE MIRROR WIRES. LUCKILY IT WAS HELD UP SOMEWHAT WITH THE CLIP. THE PLASTIC ON THE PIVOT SIDE IS CHEAP AND CRACKED RIGHT OFF, THERE IS NO WAY TO REPAIR IT AND A REPLACEMENT IS 140.00. THIS IS A KNOWN ISSUE AND THERE IS A RECALL FOR THE 2007 HYUNDAI SONATA SUN VISORS FOR THE SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725335June 15, 2015
STRUCTURE:BODY
DRIVING DOWN THE HIGHWAY AT 70 MPH AND THE SUNROFF JUST EXPLODED. IT SOUNDED LIKE A GUNSHOT WENT OFF. LUCKILY THE SUNROFF COVER WAS CLOSED ON THE INSIDE, OUTHERWISE I WOULD HAVE BEEN COVERED IN SHATTERED GLASS. TEMPERATURE OUTSIDE WAS 93 DEGREES AND SUNNY......UPDATED 11/13/15 *BF UPDATED 1/4/2016*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725129June 14, 2015
STEERING
POWER STEERING FAILED AT APPROXIMATELY 3,250 MILES. THIS DID NOT OCCUR WHILE DRIVING (FORTUNATELY), BUT ON STARTUP. THE CAR WAS TOWED TO DEALERSHIP WHICH TOLD US THIS WAS A WIDESPREAD PROBLEM, THEREFORE THE REPLACEMENT PART WAS ON BACKORDER AND WOULDN'T BE AVAILABLE FOR AT LEAST A MONTH. I ASKED WHY THEY COULDN'T TAKE A PART FROM A NEW CAR THEY HAD ON THEIR LOT, AND THEY SAID THOSE MIGHT BE BAD TOO. * 10/15/2015 BF UPDATED 10/20/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725079June 13, 2015
AIR BAGS
HYUNDAI SAFETY RECALL CAMPAIGN NO. 103: IN RELATION TO THE ABOVE RECALL, MY VEHICLE DID NOT QUALIFY DUE TO IT BEING MANUFACTURED ON 2 JUNE 2008. MY CLOCK SPRING FOR THE DRIVER'S AIR BAG HAS BECOME INOPERABLE AS INDICATED BY THE AIR BAG LIGHT ILLUMINATION AND DEALER'S DIAGNOSIS. THE DEALER STATES SINCE THERE IN NO RECALL, I MUST PAY FOR THIS PART AND THE DIAGNOSIS BECAUSE I HAVE SURPASSED THE 5YR/60K WARRANTY. THIS IS A SAFETY ISSUE AND I AM SURPRISED IT IS NOT COVERED FOR FREE. AS SEEN WITH THE ABOVE RECALL CAMPAIGN, I WAS A FEW MONTHS SHY OF HAVING IT REPLACED FOR FREE REGARDLESS OF MILEAGE. IS THERE A WAY TO HAVE MY VEHICLE QUALIFY FOR THE RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724864June 12, 2015
STEERING
THE STEERING ON OUR 2014 SANTA FE WENT OUT TODAY WHILE TRYING TO TAKE A LEFT TURN AT A GREEN LIGHT PRIOR TO GETTING ONTO A MAJOR HIGHWAY. THE CAR WAS TOWED TO THE DEALER WE PURCHASED THE VEHICLE AT AND WE WERE TOLD WE NEED AN ENTIRE NEW STEERING COLUMN AND TO DO THIS THEY NEED PARTS FROM OUTSIDE OF THE UNITED STATES. COULD HAVE BEEN A VERY BAD SITUATION IF IT HAD HAPPENED A FEW MOMENTS LATER ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724959June 12, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD NOISE EMITTED FROM THE FRONT PASSENGER SIDE AND THE PASSENGER SIDE OF THE VEHICLE SUDDENLY LOWERED. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE FRONT COIL SPRING HAD FRACTURED AND PART OF THE SPRING HAD PUNCTURED THE FRONT PASSENGER TIRE CAUSING THE TIRE TO DEFLATE. THE VEHICLE WAS TOWED TO THE DEALER WHO INDICATED THAT THE COIL SPRING WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724538June 10, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724338June 9, 2015
SUSPENSION
TRAVELING SLOWLY ON A SIDE ROAD, THE FRONT PASSANGER SIDE OF MY SANTA FE COLLAPSED WITH THE SOUND OF A TERRIFIC BOOM. THE COIL SPRING ON THE PASSANGER SIDE HAD BROKEN AND DUG LIKE A KNIFE INTO THE TIRE, SHREDDING THE TIRE ALMOST ALL THE WAY AROUND, LEAVING A DEEP, WIDE GASH. UPON INSPECTION, I SAW THAT PART OF THE COIL HAD BROKEN OFF. THIS PROBLEM IS RELATED TO HYUNDIA'S "CAPAIGN 124," A RECALL FOR INSPECTION AND POSSIBLE REPLACEMENT OF FRONT END COIL SPRINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724088June 8, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE SUN ROOF SHATTERED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723852June 7, 2015
STEERING
VEHICLE REQUIRES CONSTANT MINOR STEERING CORRECTIONS TO MAINTAIN A STRAIGHT LINE. VEHICLE WANDERS ON THE HIGHWAY AND SEEMS TO OVER ADJUST SO THAT A SLIGHT STEERING ADJUSTMENT TO THE RIGHT REQUIRES A SLIGHT CORRECTION TO THE LEFT AND ON AND ON. IMPOSSIBLE TO HOLD A STRAIGHT LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723876June 7, 2015
FUEL/PROPULSION SYSTEM
GAS TANK SHOWS EMPTY ALTHOUGH FULL. A FEW MINUTES SEARCHING ON THE INTERNET SHOWS THIS IS A KNOWN AND COMMON PROBLEM ACROSS THE HYUNDAI SANTA FE LINE FOR YEARS. THE ISSUE IS THAT THE FUEL LEVEL SENSORS ARE MADE TO FAIL PREMATURELY, REQUIRING REPLACEMENT OF BOTH THE SENDER COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723790June 6, 2015
SERVICE BRAKES
THE BRAKES DO NOT BRAKE PROPERLY AND THE STOPPING DISTANCE IS EXTENDED BEFORE COMING TO A COMPLETE STOP WHEN CAR IS DRIVEN IN EARLY MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723574June 5, 2015
POWER TRAIN
TURNED CAR ON, THERE WAS A BANG (AS IF GETTING REAR ENDED). PUT CAR IN REVERSE- CAR DOES NOT SHOW BEING IN GEAR. START BACKING UP, THERE IS ANOTHER LOUD SHIFT, CAR SLOWS DOWN, AND THEN GOES IN REVERSE. PUT CAR IN PARK, TURN OFF, RESTART, CAR STARTS NORMALLY AND GETS INTO GEAR. HAPPENED TWO MORE TIMES IN SAME WEEK. LAST TIME HUGE CRASH SOUND AS IF GETTING REAR ENDED REALLY HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723605June 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP REMAINED ILLUMINATED NEAR THE FRONT PASSENGER SIDE, INDICATING A MALFUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION) AND WAS WAITING FOR THE RECALL NOTIFICATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723731June 5, 2015
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON MAY 28 2015, DEALER ADVISED FUEL SENSOR/PUMP ISSUE, REPAIRED IT $$$$ JUNE 5TH SAME ISSUE BACK AT DEALER, ALSO WILL NOT START AND FUEL GAUGE ACTING UP 33RD RECORD OF THE SAME ISSUE AT NTSHA FOR THIS 2009, OVER 100 FOR THE CUMULATIVE YEARS FOR THE SANTA FE SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722834June 2, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE DRIVER FOLLOWING BEHIND THE CONTACT INFORMED HER THAT THE BRAKE LAMPS WERE NOT ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND OBSERVED THE BRAKE LAMPS FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. ALSO, THE CRUISE CONTROL FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHT SWITCH BAND FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722648June 1, 2015
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED RANDOMLY. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE PART WAS UNAVAILABLE TO SCHEDULE THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722666June 1, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. AFTER REFUELING THE VEHICLE, THE FUEL GAUGE FAILED TO REGISTER THE CORRECT LEVEL OF FUEL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722520May 31, 2015
AIR BAGS
I WAS STOPPED IN TRAFFIC ON A FREEWAY WHEN HIT FROM BEHIND. THE DRIVER CLAIMS HE WAS DRIVING AT APPROXIMATELY 35 MPH YET MY AIRBAGS DID NOT DEPLOY. HOW IS THAT POSSIBLE AND IS IT NORMAL?
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0

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