Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10850507March 19, 2016
STEERING
VEHICLE'S STEERING REQUIRES CONSTANT CORRECTION. VEHICLE WILL NOT TRACK STRAIGHT. VERY DIFFICULT TO KEEP VEHICLE IN A LANE, SOMETIMES ALMOST IMPOSSIBLE. NOT A PROBLEM FOR IN-TOWN DRIVING, BUT A MAJOR PROBLEM ON HIGHWAYS. PROBLEM GETS EXPONENTIALLY WORSE AS SPEEDS INCREASE, ESPECIALLY ON I-45 AND I-130 IN CENTRAL TEXAS WHERE SPEEDS ARE 80+. WINDY CONDITIONS MAGNIFY THE PROBLEM. VEHICLE IS ESSENTIALLY WEAVING DOWN THE ROAD. VERY DANGEROUS SINCE VEHICLE IS ALWAYS HEADING TOWARD CENTERLINE OR SHOULDER. THERE IS SOMETHING SERIOUSLY WRONG WITH THE DESIGN OF THE STEERING ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850231March 17, 2016
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE SPEEDOMETER WAS READING EMPTY AND ALL OVER THE PLACE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 05/10/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850000March 16, 2016
STEERING
THE STEERING WHEEL MAKES A "SCRAPING" NOISE WHEN TURNED. HYUNDAI SAYS THIS IS "NORMAL"; HOWEVER, UP UNTIL A FEW MONTHS AGO, THE CAR NEVER MADE THIS NOISE. MY WIFE AND I DO NOT FEEL SAFE DRIVING THE CAR ANYMORE; HOWEVER, HYUNDAI REFUSES TO ADDRESS THE PROBLEM. MY WIFE AND I OWN A SECOND VEHICLE THAT IS THE EXACT SAME MAKE AND MODEL AND IT DOES NOT MAKE THIS SOUND. SINCE THE STEERING COLUMN IS CRITICAL TO THE SAFETY OF THE VEHICLE -AND INCLUDES THE AIR BAG COMPONENTS, ETC., WE ARE VERY CONCERNED THAT THIS COULD CAUSE PREMATURE DETONATION OF THE AIRBAG AND/OR SOME KIND OF STEERING FAILURE. HYUNDAI REFUSES TO FIX THE PROBLEM AND WE ARE CONCERNED NOT JUST FOR OUR OWN SAFETY BUT FOR THE SAFETY OF ALL HYUNDAI OWNERS DRIVING WITH THIS PROBLEM. ALSO, WHEN I TRIED TO ESCALATE THE COMPLAINT TO HYUNDAI'S CUSTOMER CARE, THE SUPERVISOR (MR. JULIO O.) REFUSED TO ESCALATE THE COMPLAINT -WHICH CAUSES ME GRAVE CONCERN THAT HYUNDAI IS OBSTRUCTING THE COMPLAINT PROCESS IN AN EFFORT TO PROTECT PROFIT MARGINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849722March 15, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT WARNING LIGHTS ILLUMINATED, WHICH INDICATED THAT IT WAS NOT CONNECTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SAS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849825March 15, 2016
AIR BAGS, VEHICLE SPEED CONTROL
THE PASSENGER AIR BAG LIGHT REMAINS CONSTANTLY WHEN THE ENGINE IS STARTED UNTIL IT IS TURNED OFF. THE CRUISE CONTROL DOESN'T TURN ON AT ALL AND THE FUSE IS GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846372March 14, 2016
FUEL/PROPULSION SYSTEM
V EHICLE CAUGH T ON FIRE IN MOTION CLAIM NUMBER 870190.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10846140March 11, 2016
FUEL/PROPULSION SYSTEM
GAS GAGE IS NOT WORKING, I HAVE TO ALWAYS FILL MY TANK UP I NEVER KNOW HOW MUCH GAS I HAVE IN MY TANK. I HAVE RAN OUT OF GAS SEVERAL TIMES. THIS IS A SAFETY ISSUE BECAUSE I HAVE RAN OUT OF GAS IN HEAVY TRAFFIC AREAS. I'VE CHECKED ALL THE FUSES AND THEY ALL WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846159March 11, 2016
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SUSPENSION AND SUBFRAME THAT THE SUSPENSION WAS MOUNTED TO WAS SEVERELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE SUBFRAME AND SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 184,215.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845942March 10, 2016
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON WHEN STARTING. FUEL LEVEL SENSOR DROPPED TO EMPTY EVEN THOUGH TANK WAS RECENTLY FILLED. FUEL LEVEL INDICATOR WOULD RISE AND FALL AND GIVE FALSE READINGS. DIAGNOSTIC OF CHECK ENGINE LIGHT SHOWED P0464: FUEL LEVEL SENSOR "A" CIRCUIT INTERMITTENT. P0463: FUEL LEVEL SENSOR "A" CIRCUIT HIGH. P2069: FUEL LEVEL SENSOR "B" CIRCUIT HIGH. COST TO REPAIR CLOSE TO $900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846030March 10, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTE FE. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845592March 8, 2016
FUEL/PROPULSION SYSTEM
A STRONG ODOR OF GASOLINE WAS NOTICEABLE UPON ENTERING MY GARAGE. FURTHER INSPECTION REVEALED GAS LEAKING FROM MY '04 HYUNDAI SANTA FE. THE SERVICE STATION DETERMINED THAT A FUEL TANK AND CENTER HEAT SHIELDING REPLACEMENT WAS NECESSARY AS BOTH WERE DEFECTIVE, LEAKING FUEL, AND POSED A VERY HIGH RISK OF DANGER. NEEDLESS TO SAY, I WAS STUCK PAYING A VERY HEFTY BILL TO THE REPAIR CENTER RATHER THAN WORRYING ABOUT BLOWING UP MYSELF, MY PASSENGERS, OR MY HOUSE. I SEE THAT THERE HAVE BEEN OTHER COMPLAINTS ABOUT THE SAME PROBLEM WITH THIS MAKE AND MODEL OF HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845644March 8, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ALL EVENTS OCCURRED WHILE VEHICLE WAS STATIONARY.BEGAN TO HAVE A INTERMITTENT NO START CONDITION AROUND THE THIRD WEEK OF JANUARY 2016. THETA 2.4 ENGINE #165130 WOULD NOT TURN OVER. A JUMP START WITH 2ND VEHICLE BATTERY SUPPLY AND JUMPER CABLES WERE NEEDED FOR ENGINE TO RUN.TESTED THE BATTERY VOLTAGE OUTPUT ON SANTA FE WITH ENGINE COLD 12.65 AND ENGINE RUNNING 13.96 TO 14.02 RANGE ALL STARTING AND CHARGING COMPONENTS WERE OPERATING IN NORMAL CONDITIONS AND NO CHECK ENGINE OR BATTERY INDICATORS ILLUMINATING. NO SIGNS OF ENGINE MALFUNCTION WAS EVIDENT. ON 01/29/2016 AFTER HAVING TWO MORE NO STARTS WENT AHEAD AND REPLACED THE BATTERY WITH BRAND NEW ONE. ENGINE WOULD CRANK BUT NOT START.TESTED VOLTAGE ON BATTERY, ALTERNATOR, STARTER,IGNITION AND FUEL PUMP RELAYS. HAD SPARK ON ALL COILS AND FUEL. AIR FILTER WAS NEW. FELT CONFIDENT THERE WAS NO NEED TO CHECK COMPRESSION AS THERE WERE NO MECHANICAL SIGNS PRESENT. AT CERTAIN TIMES SOME ENGINE COMPONENTS DUE WEAR OUT SO I HAD A MECHANIC INSPECT THE ENGINE AND ASKED HIM TO REPLACE THE CRANKSHAFT SENSOR. ENGINE WOULD NOT TURNOVER AFTER SEVERAL ATTEMPTS AND HE COULD NOT DETERMINE THE CAUSE. ON 01/30/2016 CONNECTED MY OBD2 AND GOT A TOTAL OF 11 CODES, P0445,261,267,270,264,448. FIVE OUT OF FIRST ELEVEN WERE DISPLAYED TWICE EXCEPT P0448.I HAD THE CAR TOWED TO A HYUNDAI AUTHORIZED SERVICE DEPT ON 02/02/2016 THE SERVICE ADVISER AT FRANK HYUNDAI ADVISED ME HIS MECHANIC PERFORMED A COMPRESSION AND LEAK DOWN TEST AND INFORMED ME ENGINE HAD LOW COMPRESSION IN 3 OUT OF 4 CYLINDERS WITH ACTIVE CODES P0223 P0445 AND P2106.ONE CYLINDERS WAS SAID TO BE BLOWING AIR UP TOWARDS VALVE COVER.I WAS TOLD THEY SUSPECTED PISTON RINGS OR CYLINDER HEAD WAS CAUSE OF ENGINE FAILURE.HAD CAR TOWED HOME. AFTER FINDING BLOWN FUSE I WAS ABLE TO START CAR BUT SHUT IT DOWN IMMEDIATELY FROM LOUD NOISE COMING FROM VALVE TRAIN ROTATING ASSEMBLY.UNKNOWN SYMPTOMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840355March 7, 2016
FUEL/PROPULSION SYSTEM
FUEL SENSORS FAILED AND NEED TO BE REPLACED AT A COST OF $550.. THE CHECK ENGINE LIGHT WENT ON AND THE FUEL GAUGE LIGHT WENT ON INDICATING THE WAS NO FUEL, BUT THE GAS TANK WAS FULL. THE FUEL GAUGE DIAL INDICATOR ALSO DROPPED TO DOWN TO ZERO AND IS INCONSISTENT WITH THE READING. SOMETIMES IT GOES UP AND THEN IT DROPS. THIS HAS BEEN A WIDE SPREAD PROBLEM ENCOUNTERED BY MANY HYUNDAI OWNERS. THE SERVICE TECHS ARE WELL AWARE A PROBLEM EXISTS. NO OTHER CAR I HAVE EVER OWNED HAS HAD THIS COSTLY PROBLEM. HYUNDAI SHOULD FORCED TO DO A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840352March 7, 2016
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
MY SANTA FE ESC LIGHT CAME ON AND THE CAR WENT INTO A "LIMP MODE". IT SLOWED DOWN TO 10 MPH AND WOULDN'T LET ME ACCELERATE. I PULLED OVER AND I COULD FEEL THE ENGINE SPUTTERING. I TURNED OFF THE ENGINE AND WAITED A MINUTE, TURNED THE ENGINE BACK ON AND EVERYTHING WAS FINE. HAPPENED THE NEXT DAY AS WELL , NOW WHEN I DRIVE WHETHER ITS A COLD START OR AFTER 30 MINUTES OF DRIVING THE VEHICLE GOES INTO LIMP MODE. I TOOK IT TO TE DEALER AND $350 DOLLARS LATER IHAD THE PROBLEM FIXED, TURNED OUT TO BE A THROTTLE POSITION SENSOR. I HAVE DONE RESEARCH ON THIS PROBLEM AND I AM NOT THE ONLY ONE THIS HAS HAPPENED TO. THIS IS A SERIOUS ISSUE THAT I FEEL NEEDS TO BE ADDRESSED BY HYUNDAI IMMEDIATELY BEFORE SOMEONE GETS INJURED OR KILLED. THE FIRST TIME THIS HAPPENED TO ME I WAS DRIVING ON THE INTERSTATE EARLY IN THE MORNING AND I WAS TRAVELLING ON THE INSIDE LANE AND I WAS ABLE TO PULL OFF THE HIGHWAY OR MY WIFE AND I COULD HAVE BEEN SERIOUSLY HURT OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840195March 7, 2016
FUEL/PROPULSION SYSTEM
GAS TANK IS CORRODED AND LEAKING FUEL DUE TO ROAD SALT BECAUSE I LIVE IN THE NORTHEAST. I WAS NOTIFIED THAT HYUNDAI HAS "EXTENDED THE WARRANTY" ON MODEL YEARS 2001-2006 UP TO 150,000 MILES. I DO NOT BELIEVE THIS "EXTENDED WARRANTY" SHOULD HAVE A MILEAGE RESTRICTION, AND I ALSO DO NOT BELIEVE THIS SHOULD BE AN EXTENSION OF THE WARRANTY BUT AN ALL OUR RECALL BY HYUNDAI. CARS ARE LEAKING GAS! MY CAR HAS NO OTHER RUST ON IT AND I KEEP MY CAR CLEAN AND PARKED IN MY GARAGE. MY GAS TANK SHOULD NOT BE RUSTED OUT ON A CAR THAT IS 10 YEARS OLD. I ALSO OWN A 1999 AND ANOTHER 2005 HYUNDAI (ELANTRA & SONATA) AND NEITHER HAVE ANY GAS TANK CORROSION. THIS IS A DESIGN FLAW AND A DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840201March 7, 2016
VEHICLE SPEED CONTROL
RECENTLY THE ENGINE THROTTLE STARTED TO REV UP AND WANTING TO ACCELERATEWHEN I AM GOIN VERY VERY SLOW STUCK IN TRAFFIC OR JUST DEIVING UNDER 30 MPH. I WOULD HAVE TO APPLY THE BRAKES VERY HARD AND THAT WOULDN'T WORK SO I WOULD HAVE TO PUT IT INTO NEUTRAL AND WAIT FOR THE THROTTLE TO CALM DOWN. I WENT TO MY MECHANICS AND THEY PUT THE COMPUTER MONITOR ON MY SANTA FE BUT NO CODES CAME UP SHOWING ANY PROBLEMS. THEY CHECKED THE THROTTLE CABLE AND IT WAS FINE. THEY TOLD ME THAT OTHER SANTA FE OWNERS EXPERIENCED THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840197March 7, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED TO THE RIGHT. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE K-FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,995.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840025March 5, 2016
FUEL/PROPULSION SYSTEM
CK ENGIN LIGHT COMES ON CODE P0464 NOT A LL UNCOMMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839596March 2, 2016
POWER TRAIN
PURCHASED NEW A 2010 HYUNDAI SANTA FE, SE. THE PROBLEM THAT OCCURS RANDOMLY EVERY FEW DAYS IS WHEN ACCELERATING SLOWLY AT AROUND 20-30 MPH AND THE TRANSMISSION SLIPS OUT OF 2ND GEAR EFFECTIVELY PUTTING THE TRANSMISSION IN NEUTRAL FOR ABOUT 1 SECOND, AND THEN WILL HARD SHIFT INTO 3RD GEAR MAKING A LOUD BANG NOISE. IT CAN FEEL AS THOUGH I WAS REAR ENDED. THIS PROBLEM HAS BEEN OCCURRING SINCE NEW AND HAS BEEN TAKEN TO THE DEALER MULTIPLE TIMES WHERE THERE THE PROBLEM COULD NOT BE REPLICATED. THIS IS THE SAME COMPLAINT AS WITH ABOUT 10% OF THE 140 OR SO COMPLAINTS ON THE NHTSA SITE FOR THIS YEAR AND MODEL. THERE ARE AT LEAST 2 AND POSSIBLY MORE TSB'S THAT APPEAR TO ADDRESS THIS PROBLEM (TSB-10-AT-006, 12-AT-012, 12-AT-009-2). I WILL ATTEMPT TO ADDRESS THE PROBLEM AGAIN WITH THE DEALER ASKING HIM TO REVIEW THESE SPECIFIC TSB'S. AFTER SO MANY COMPLAINTS ABOUT A VERY SPECIFIC PROBLEM TO A VITAL DRIVETRAIN COMPONENT, IT IS TIME FOR HYUNDAI TO TAKE OWNERSHIP OF THIS PROBLEM AND FIX IT! THE CONSUMER SHOULD NOT HAVE TO GO THROUGH SO MUCH HASSLE FOR A WIDELY KNOWN ISSUE. HOW MANY MORE PEOPLE HAVE THIS PROBLEM AND DON'T TAKE THE TIME TO REPORT IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838973February 29, 2016
VISIBILITY/WIPER
MY WIFE WAS DRIVING DOWN THE INTERSTATE AT ABOUT 70MPH ON WEDNESDAY 2/24/16 IN CHARLOTTE, NC WHEN ALL OF THE SUDDEN THE SUNROOF EXPLODED WITH OUR 3 YEAR OLD AND 2 MONTH OLD IN THE BACK SEAT. THE SHADE WAS BACK AND GLASS DROPPED DOWN ON ALL OF THEM. MY 3 YEAR OLD HAD SOME VERY SMALL CUTS ON HER FACE. THERE WERE NO VEHICLES OR BRIDGES NEAR THE VEHICLE WHEN THIS HAPPENED. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THEY ADVISED THAT THEY WERE GOING TO PUT IT IN AS A WARRANTY CLAIM WITH HYUNDAI BECAUSE THEY HAD ANOTHER ONE, SAME YEAR MAKE AND MODEL, COME IN THE WEEK BEFORE WITH THE SAME THING. AFTER GOOGLING IT, I HAVE READ SEVERAL INCIDENTS WHERE THIS HAS TAKEN PLACE. I WOULD LIKE TO SEE A RECALL ON THIS DUE TO THE SAFETY CONCERNS THAT IT POSES. SHE COULD HAVE BEEN STARTLED AND LOST CONTROL OF THE VEHICLE. IF YOU LOOK CLOSELY YOU CAN SEE THAT THE GLASS GOES UP OUT OF THE VEHICLE, NOT DOWN. I BELIEVE THAT IT WOULD BE GOING DOWN HAD SOMETHING HIT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe