Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10936377December 19, 2016
POWER TRAIN
WHEN DOING A LOW SPEED TURN,AND DRIVE MODE SWITCH IS IN ECO MODE,WAY TOO MUCH LAG TIME BEFORE VEHICLE ACCELERATES.YOU PUSH ACCELERATOR PEDAL DOWN ,NORMALLY,AND VEHICLE DOES NOT SPEED UP ,INSTANTLY.SOMETIMES,IT IS A FULL SECOND BEFORE VEHICLE STARTS TO GAIN SPEED.THAT IS DANGEROUS WHEN VEHICLES ARE APPROACHING YOU.I HAVE HAD THE VEHICLE ONLY THREE WEEKS,AND THIS CAN BE EXTREMELY DANGEROUS.I TRADED IN A LIKE MODEL VEHICLE,WHICH WAS A 2013 YEAR,AND IT DID NOT HAVE THAT ISSUE IN ECO MODE.THIS ISSUE MUST BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935437December 15, 2016
ENGINE
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE HESITATED AND THE ENGINE STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS LATER TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS WERE AFTERMARKET AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,371.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935345December 14, 2016
AIR BAGS
TAKATA RECALL ABOUT MAY 2016 AIRBAG DASH LIGHT AND PASSENGER AIRBAG LIGHT MALFUNCTION, DASH LIGHT STAYS ON, PASSENGER AIRBAG LIGHT DOES NOT RECOGNIZE PASSENGER. TOOK VEHICLE TO DEALERSHIP ON 8/18/16, AND WAS DIAGNOSED THAT "PROBLEM DUE TO A MAKEUP BAG WEDGED UNDER PASSENGER SEAT CAUSING POOR CONTACT AT CONNECTORS." WITHIN 4 DAYS, AIRBAG DASH LIGHT AND PASSENGER LIGHT WERE MALFUNCTIONING AS INITIALLY DESCRIBED ABOVE. TOOK VEHICLE INTO DEALERSHIP ON 9/8/16 FOR SAME PROBLEM. DEALERSHIP DID A PODS RESET, A RECALIBRATION AS I UNDERSTAND IT. AIRBAG DASH LIGHT AND PASSENGER LIGHT WORKED FOR 24 HOURS BEFORE THEY MALFUNCTIONED AGAIN AS INITIALLY DESCRIBED ABOVE. FURTHER COMMUNICATION WITH DEALERSHIP HAS BEEN TO INFORM ME THAT THE "OCS MAT IS $2473.50 PLUS $312.50 FOR INSTALL. THAT'S THE WHOLE SEAT. HYUNDAI DOES NOT OFFER IT SEPARATE." THIS IS A KNOWN PROBLEM WITH THE AIRBAG SYSTEM. THIS IS NOT MY BILL TO FOOT, IT'S HYUNDAI'S. IN THE MEANTIME, I DON'T KNOW IF I HAVE AIRBAG PROTECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934928December 13, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM, SUSPENSION
IT DON'T WORK RITE WHEN I LET THE CAR WARM UP AND THEN PUT MY FEET ON THE BRAKES IT SOUND LIKE IT DON'T WANTED TO GIVE GAS I SMELL GAS BUT I DON'T SEE ANY ON THE GROUND THE END TAKE IS ALL MESS UP THE AIR BAGS DO NOT GO OFF IT STAY ON AND I KEEP EVERYTHING UP TO THE CAR JUST DON'T ACT RITE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935126December 13, 2016
STRUCTURE:BODY
WHILE DRIVING ONE MORNING, SUDDENLY THE PASSENGER DOOR JUST OPENED ON ITS OWN. WE COULD NOT GET IT TO LATCH AT ALL. I HAD TO RIDE HOLDING THE DOOR CLOSED UNTIL WE COULD GET HOME TO GET BUNGEE CORDS TO HOLD IT CLOSED. THIS HAPPENED ON A BUSY CITY STREET JUST GOING STRAIGHT. AND AGAIN WHEN WE TURNED, BUT WE ANTICIPATED IT AND HELD THE DOOR SHUT. SO L TOOK IT TO THE DEALER THE NEXT MORNING (MONDAY), AND THEY SAID IT WAS A DOOR ACTUATOR AND LATCH ASSEMBLY. NO VEHICLE SHOULD EVER HAVE A DOOR THAT CANNOT LATCH! THIS IS A TERRIFYING INCIDENT. WHEN THEY HAD TO ORDER THE PART, I TOLD THEM TO FIX THE DOOR WHERE IT WOULD NOT OPEN WHEN DRIVING TO AND FROM WORK THE NEXT DAY. DIDN'T WORK. GOING DOWN THE INTERSTATE WITH THE DOOR FLOPPING BACK AND FORTH--ENOUGH TO ALLOW FUMES INSIDE THE VEHICLE AND THE DOME LIGHT TO REMAIN ON IS NOT SAFE!!! AFTER EXITING THE INTERSTATE DURING RUSH HOUR TRAFFIC, I GRABBED THE BUNGEE CORD THAT WAS INSIDE AND HELD THE DOOR CLOSED WHILE I DROVE THE REST OF THE WAY HOME ABOUT 35 MPH. I WILL HAVE THREE MORE TRIPS ON THIS INTERSTATE-HOME TONIGHT, TO AND FROM THE DEALER/WORK TOMORROW, AND HOPEFULLY IT WILL BE REPAIRED. THEY SAY TWO OTHER DOORS ALSO NEED ACTUATORS. (TO THE TUNE OF $400 EACH!) THIS SHOULD NEVER HAPPEN ON A MODERN DAY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934890December 12, 2016
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
THE FUEL GAUGE STARTED BEHAVING ERRATICALLY AT 75000 MILES. THE FUEL LEVEL SENSOR CAN SUDDENLY DROP TO EMPTY, THEN COME BACK TO 1/2 FULL AND THEN TO EMPTY. IT CANNOT SHOW FUEL LEVEL PROPERLY. THIS IS SERIOUS HAZARD ISSUE AS OWNER CANNOT CORRECTLY TELL FUEL LEVEL WHILE DRIVING. OWNER HAS 10YEAR 100K POWER CHAIN WARRANTY BUT HYUNDAI DEALER REFUSED TO FIX THIS ISSUE AS THEY CLAIMED THIS IS NOT PART OF POWER CHAIN. THIS ISSUE HAPPENS ANY TIME WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934541December 11, 2016
AIR BAGS
AIR BAG LIGHT STAY ON CONSTANTLY, AND DON'T GO OFF. I WAS RIDING AND LIGHT POP ON AND STAY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934330December 10, 2016
ELECTRICAL SYSTEM
CENTER INFORMATION CONSOLE (RADIO/NAVIGATION) CONSOLE SCREEN IS BLACK IN COLD WEATHER UNTIL IT THAWS OUT. MAKE RADIO AND NAVIGATION UNUSABLE UNTIL IT THAWS. THIS IS A SAFETY ISSUE BECAUSE IF SOMEONE IS TRAVELLING AND THE CAR GETS COLD THEY'LL BE UNABLE TO NAVIGATE. IMAGINE GETTING UP FOR AN EMERGENCY TO GO SOMEWHERE AND THE SCREEN IS BLACK PREVENTING YOU FROM TRAVELLING OR YOU'RE TRAVELLING AND STOP FOR A REST AND THE VEHICLE GETS COLD PREVENTING YOU FROM CONTINUING UNTIL IT THAWS OUT. IF SOMEONE HAD AN EMERGENCY AND NEEDED TO FIND A HOSPITAL OR IN CASE OF DIABETIC NEEDED TO FIND SOMEWHERE TO EAT AND THEY COULDN'T BECAUSE THE NAVIGATION SCREEN WAS FROZEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934038December 9, 2016
FUEL/PROPULSION SYSTEM
GAS FUMES AND SMELL ARE IN THE INTERIOR OF THE VEHICLE. THIS IS MOST PREVALENT WHEN THE VEHICLE HAS A FULL TANK OF GAS. THIS OCCURS BOTH WHEN THE CAR IS IN MOTION AND WHEN IT IS GARAGED. THE DEALERSHIP SERVICE DEPARTMENT COULD FIND NO CAUSE BUT THIS HAS BEEN OCCURRING FOR APPROXIMATELY 18 MONTHS. I AM CONCERNED WITH THE SAFETY AND HEALTH ASPECTS OF THE GAS FUME BUILD IN THE INTERIOR OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930151December 6, 2016
ENGINE
2013 HYUNDAI SANTA FE SPORT 2.0T TURBO WITH COMPLETE ENGINE FAILURE AT 75000 MILES. ON 12/5/16 AT AROUND 7:00 PM, WHILE DRIVING ON THE HIGHWAY, SMOKE STARTED TO COME OUT OF THE CAR. AFTER PULLING OVER, LARGE AMOUNTS OF SMOKE WAS COMING OUT OF THE TAILPIPE. WE CUT OFF THE ENGINE AND HAD THE CAR TOWED TO AUTONATION HYUNDAI MALL OF GEORGIA IN BUFORD GEORGIA. ON 12/6/16, WE RECEIVED A CALL FROM THE SERVICE ADVISOR STATING THE ENGINE WAS BLOWN, AND THAT A REPLACEMENT WAS NEEDED, BUT THAT IT WILL NOT BE COVERED UNDER WARRANTY. A CALL TO HYUNDAI NATIONAL CUSTOMER CAR (S/W [XXX]) AT 8006335151-CASE 9790795, PRODUCED NO RESULTS AS [XXX] STATED THAT THE REPAIR WILL NOT BE COVERED BY HYUNDAI IN ANY WAY, SHAPE, FORM, OR AMOUNT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929960December 5, 2016
AIR BAGS
WHILE DRIVING ON A STRAIGHT STRETCH OF HIGHWAY, THE DRIVER'S SIDE (LEFT SIDE) SIDE IMPACT AIRBAG DEPLOYED FOR NO APPARENT REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929964December 5, 2016
STRUCTURE:BODY
THE ENTIRE PANARAMA SUNROOF EXPLODED ON MY 2016 SANTA FE WHILE TRAVELING ON INTERSTATE 81 @ 70 MPH IN PENNSYLVANIA YESTERDAY COVERING MY WIFE AND I WITH SHARDES OF GLASS. I UNDERSTAND THERE HAS BEEN OTHER INCIDENTS OF THIS NATURE POSTED ON GOOGLE. I CALLED THE DEALER AND GOT THE TYPICAL RUN AROUND. I DID NOT PASS UNDER ANY OVER PASSES AND TRAFFIC WAS NON EXISTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930006December 5, 2016
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
FAULTY FUEL SENSOR GAUGE. WHEN TRYING TO FILL AN EMPTY TANK THE PUMP SHUTS OFF AFTER ONLY A COUPLE OF GALLONS. IF I WASN'T PAYING ATTENTION I WOULD HAVE THOUGHT IT WAS FULL. I'VE SEEN COMPLAINTS THAT THE FUEL GAUGE STOPS WORKING ON THIS CAR AT SIMILAR MILEAGE, IF THAT HAPPENS TOO I WON'T KNOW HOW MUCH GAS IS IN MY CAR. I COULD THEN RUN OUT OF GAS WHILE DRIVING AND LOSE POWER STEERING. THIS IS AN ACCIDENT HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929811December 4, 2016
SEATS, VISIBILITY/WIPER
ON THREE OCCASIONS NOW, I HAVE NEARLY HIT A PEDESTRIAN IN A CROSSWALK, BECAUSE I DID NOT SEE THAT PEDESTRIAN. ALL THREE WERE HIDDEN FROM MY VIEW BY A COMBINATION OF THE DRIVER SIDE MIRROR AND THE FRAME OF THE CAR ON THE LEFT SIDE OF THE WINDSHIELD. TOGETHER, THE PLACEMENT OF THESE TWO FEATURES CREATES A SURPRISINGLY LARGE BLIND SPOT. I THINK IT IS PARTLY RELATED TO THE FACT THAT THE SEATS IN THE CAR ALSO CANNOT BE RAISED ENOUGH; I HAVE GOOD FRONT VISIBILITY, BUT IF I COULD GET HIGHER I DO THINK THE MIRROR MIGHT BE LESS OF AN OBSTACLE. EACH TIME THIS HAS HAPPENED, I LEARN A NEW TYPE OF SITUATION IN WHICH I MUST NOT TRUST WHAT I SEE, BUT I WORRY ABOUT UNANTICIPATED SITUATIONS IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929702December 3, 2016
WHEELS
CONTINENTAL CROSSTRACK LX SPORT 235-55-19 TIRE HAD A LOUD BUMPING NOISE COMING FROM THE RIGHT FRONT TIRE. ALSO HAD NOISE SOUNDING LIKE WHEEL BEARING NOISE AT ALL SPEEDS UP TO 70 MPH.REPLACED TIRE WITH ANOTHER BRAND.ALL NOISE WENT AWAY AFTER REPLACING TIRE. CLOSE INSPECTION OF TIRE INSIDE AND OUTSIDE REVIELED NO DEFECTS OTHER THAN A RAISED AREA WHERE BELT COMES TOGETHER. THESE TIRES NEED FUTHER INVESTIGATION BY EXPERTS TO DETERMINE SAFETY ASPECTS OF THESE TIRES.VEHICLE WAS IN MOTION ON ALL TYPES OF ROADS UP TO 70 MPH. EVEN AT 20 MPH THE TIRE WAS MAKING A BUMP,BUMP NOISE. TIRE WAS NOT OUT OF BALANCE. RECOMMEND ALL THESE TIRES BE RECALLED DUE TO SAFETY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928710November 30, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS ARE SO POOR THAT WE DO NOT FEEL SAFE DRIVING AT NIGHT. ON LOW BEAMS, IT ALMOST SEEMS AS IF THE LIGHTS ARE TURNED OFF. ON HIGH BEAMS, VISIBILITY IS ADEQUATE BUT, OF COURSE, WE CANNOT KEEP HIGH BEAMS ON ALL THE TIME. I CALLED THE DEALER AND THEY SAID THEY COULD REPLACE THE BULBS WITH NEW ONES. HOWEVER, THEY COULD NOT REPLACE THE BULBS WITH BRIGHTER ONES SUCH AS LEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928881November 30, 2016
UNKNOWN OR OTHER, VISIBILITY
WHILE DRIVING, THE PASSENGER SIDE SUN VISOR DETACHED AND FELL, SWINGING FROM THE ELECTRICAL WIRES. WENT ON LINE TO CHECK THIS AND FOUND MANY COMPLAINTS OF THE SAME THING HAPPENING. COULD BE VERY DANGEROUS AND THERE SHOULD BE A RECALL. HYUNDAI DEALER ORDERED A NEW VISOR AND CAN REPLACE IT, BUT IT SHOULDN'T HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928522November 29, 2016
VISIBILITY/WIPER
A. WIPER HEATERS, AS LISTED ON THE WINDOW INVOICE ARE NON-EXISTANT. I HAD SEVERAL FREEZE-UPS LAST WINTER CAUSING ME TO STOP THE CAR AND CLEAR THE BLADES MANUALLY, EVEN THOUGH THE FRONT DEFROST BUTTON WAS DEPRESSED. DEALER SAID IT WAS OPERATING AS IT SHOULD. (?? - I DISAGREE) B. DURING THE SUMMER I WAS GETTING MOISTURE ON THE INSIDE OF THE WINDSHIELD AND FRONT SIDE WINDOWS. I DISCOVERED A SOPPING WET FRONT PASSENGER FLOOR WHICH THE DEALER ATTRIBUTED TO SPIDERWEBS IN THE A/C CONDENSER DISCHARGE TUBE WHICH THEY "CLEANED" FOR NON WARRANTY $69 PRICE-POINT . WATER APPEARED ON CABIN FIREWALL / CONSOLE YESTERDAY, AS 'DEFROST /BLADE DEICER' ACTIVATES A/C; AND A CIRCLE OF EVENTS BEGINS AGAIN. THE PROBLEM REQUIRES DEFROST TO FUNCTION WHICH CAUSES MORE MOISTURE AND THE WIPERS STILL DO NOT HEAT UP (THE WINDSHIELD UNDER THE BLADES SEEMS TO GET WARM BUT NOT ENOUGH TO KEEP SNOW/ICE FROM THE EXCESSIVE BUILD-UP AND IT'S RESTRICTING AIR INTAKE AT THE PORTS UNDER THE REAR EDGE OF THE HOOD). VISIBILITY IS PROBLEM-MATIC IN THIS CAR'S MALFUNCTION AND DESIGN. THIS 2016 SANTAFE SPORT IS ONE YEAR OLD LAST WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928429November 28, 2016
AIR BAGS
TODAY, 11/2816, RIGHT FRONT PASSENGER SIDE AIR BAG "DEPLOYED" FOR NO REASON. DRIVING AT ABOUT 55 MPH. NO IMPACT OR COLLISION. SEAT RIPPED OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928064November 26, 2016
UNKNOWN OR OTHER
THE SCREEN ON THE GPS UNIT CRACKED AS I WAS CLEANING IT. I HAD THE CAR FOR 10 MONTHS WITH 7000 MILES ON THE CAR. HYUNDAI HAS REFUSED TO REPLACE THE UNIT. I AM UNABLE TO DOWNLOAD UPDATES, THE CONTINUITY IS BROKEN. THE CAR WAS PARKED AND IN MY DRIVEWAY AS I WAS CLEANING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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