Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11425250July 17, 2021
VISIBILITY/WIPER
OUR WINDSHIELD STARTED CRACKING FOR NO REASON WHILE DRIVING. ONLY HAD THIS CAR FORV A MONTH AND LESS THAN 1000 MILES. NOTHING HIT IT. THIS IS RIDCULOUS BEING A BRAND NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424803July 14, 2021
ENGINE
Broken cam shaft lifter arm caused engine to stall and break down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424621July 13, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Message: I own a 2021 Hyundai Santa Fe with the Forward Collision-Avoidance Assist feature installed and activated. The Forward Collision-Avoidance Assist did not function properly to stop my car to avoid a low speed impact. I applied the brakes to stop. I could not avoid impacting another vehicle. The damage was minor. Hyundai did inspect my vehicle braking system on June 8 at Hyundai of Cool Springs. I was not provided full report on findings/corrective action. Hyundai America was supposed to provide a follow up report. I was called today and the Hyundai representative had no details on the brake inspection to share with me. I am suspicious. I think Hyundai is hiding a safety issue. I am reporting this event so the NTSB can contact Hyundai to determine if this is a safety defect needing corrective action. The Hyundai Forward Collision-Avoidance Assist is designed to help detect and monitor the vehicle ahead or help detect a pedestrian or cyclist in the roadway and warn the driver that a collision is imminent with a warning message and an audible warning, and if necessary, apply emergency braking. Ref: Hyundai owner's manual, chapter 7, page 7-2 On page 7-6 the system operation is described: System operation Basic function System warning and control The basic function for Forward Collision- Avoidance Assist is to help warn and control the vehicle depending on the collision level: ‘Collision Warning’, ‘Emergency Braking’ and ‘Stopping vehicle and ending brake control’. OTM070143N Collision Warning • To warn the driver of a collision, the ‘Collision Warning’ warning message will appear on the cluster and an audible warning will sound. • If a vehicle is detected in front, the system will operate when your vehicle speed is between approximately 6~112 mph (10~180 km/h). • If a pedestrian or cyclist is detected in front, the system will operate when your vehicle speed is between approximately 6~53 mph (10~85 k
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11424359July 12, 2021
AIR BAGS
The contact owns a 2010 Hyundai Santa Fe. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424430July 12, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
The vehicle is in excellent condition with all maintenance complete. Starting intermittently at approximately 40,000 miles, and now consistently since 49,000 miles, 3 warning lights illuminate on the dash simultaneously; 1: ABS warning light, 2: TCS warning light, 3: Hill Assist warning light. Reading the codes with a code scan tool indicates the Right Rear Wheel Speed Sensor has a short circuit, an open circuit, or has failed, or the wire connector has failed. If the ABS or TCS systems are not functioning, there is a higher risk of crash. This is a very common problem according to simple google searches, and affected vehicles should be recalled and repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424209July 10, 2021
ENGINE
The waste guage on the turbo stalled and would not work while I was driving. Next the call stopped and the engine stopped working with no warning while I was driving. This could have been very serious if I was in traffic on the highway or in front of a truck at a high rate of speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424225July 10, 2021
UNKNOWN OR OTHER
the remedy shown for the current recall is the same as the last recall. my vehicle was inspected as per last recall recommendation and no action was performed by the dealer. why is hyundai still using the same the same remedy as per recall 194 CUSTOMERS CAN CONTINUE DRIVING THESE VEHICLES; HOWEVER, DUE TO THE POSSIBILITY OF A FIRE ORIGINATING FROM THE ABS MODULE WHILE PARKED, HYUNDAI RECOMMENDS PARKING THESE VEHICLES OUTSIDE AND AWAY FROM STRUCTURES UNTIL THE RECALL REMEDY IS COMPLETED. HYUNDAI PLANS TO NOTIFY OWNERS TO BRING THEIR VEHICLES TO THE NEAREST HYUNDAI DEALERSHIP FOR INSPECTION OF THE ABS MODULE AND IF NECESSARY, REPLACEMENT WITH A NEW ONE. IN ADDITION TO ABS MODULE INSPECTION, THE ABS MULTI-FUSE WILL BE REPLACED WITH A REVISED ONE TO MITIGATE THE RISK OF A FIRE CAUSED BY AN INTERNAL ELECTRICAL SHORT. THE REMEDY PROCEDURE WILL BE PERFORMED AT NO CHARGE TO THE CUSTOMER. HYUNDAI WILL PROVIDE REIMBURSEMENT TO OWNERS FOR REPAIRS ACCORDING TO THE PLAN SUBMITTED TO NHTSA ON MAY 16, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423939July 8, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
My vehicle had been stalling on I assign for a couple of months until one day in June 2021 it wouldn’t start at all. I got a new battery installed and assumed that all was well. Weeks later, I was in route to visit family when my ABS, traction, and down hill break lights all came on. I pulled over and tried cutting my car off and on a few times to see if that would resolve the issue and it did not. My car also seemed to slow down a bit and struggled slightly accelerating up hills. In 2019 my turbo engine was replaced after my vehicle stopped accelerating while I was on the interstate. There is currently a recall on 2013 Hyundai Santa Fe’s that reads: “ Hyundai Motor America (Hyundai) is recalling certain 2013-2015 Santa Fe Sport vehicles. Brake fluid may leak inside the Anti-lock Brake System (ABS) module, possibly resulting in an electrical short… If the ABS module short circuits, there is an increased risk of an engine compartment fire.“ unfortunately my VIN is not included in the recall and I fear my car may catch fire any day now as a result of this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423948July 8, 2021
ENGINE
The contact owns a 2017 Hyundai Santa Fe. The contact stated while his wife was driving and approaching a red traffic light, the light turned green and the driver depressed the accelerator pedal and the vehicle started shaking abnormally and loss motive power, and stalled without warning. The driver attempted to restart the vehicle, but the vehicle would not restart. The contact arrived at the scene and attempted to jump-start the vehicle however, the vehicle failed to start up. The contact had the vehicle towed to a local dealer who inspected the vehicle and diagnosed the failure as bearing failure which caused the shaking and stalling of the vehicle. The vehicle was not repaired due to the cost of the repair. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423713July 7, 2021
ENGINE
The contact's sister-in-law owns a 2012 HYUNDAI Santa Fe. The contact stated while driving at various speeds, there was an abnormal knocking sound coming from the engine. The contact also stated that the vehicle would shut-off intermittently while driving at various speeds without warning. Neither the contact nor his sister-in-law had taken the vehicle to be serviced or diagnosed for the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 20V746000 (Engine) which he linked to the failure. The contact called a local dealer who informed him that her vehicle was not included in the recall due to the date the engine was manufactured. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 202,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423557July 6, 2021
SERVICE BRAKES, AIR:ANTILOCK
The contact owns a 2014 Hyundai Santa Fe. The contact stated that after driving the vehicle at 55 mph, the vehicle was parked for a few hours. When the contact attempted to restart the vehicle, the vehicle failed to start up. The contact lifted the hood of the vehicle and noticed that there were ashes on the battery. The contact also stated that he noticed melted wiring around the abs system. The contact had the vehicle taken to the dealer who stated that the abs system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 19,755.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11423464July 5, 2021
EXTERIOR LIGHTING
The drivers side low beam headlight did not come on....Replaced the light bulb and it worked, so reinstalled the light assy into its housing,,checked it and it did work.... 5 hours later as i was leaving home the drivers side low beam was not lite again.....The next day, replaced the bulb with a new one thinking I got a bad bulb....Same thing happened...I have a lite headlight on the passenger side, high beams work, turn signals work, fog lamps work..So it is not a fuse or a relay. Googled 2014 Hyundai santa fe low beam headlight and found this is a common, constant, and unresolved issue..Called my Hyundai dealer, earliest he can look at the car is weeks away. so the safety issue is how do I drive at night ? Hyundai must be aware of this issue, but there is not any recall I can find..I know I am using a correct replacement bulb, and they cost $18.00 each......Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423230July 2, 2021
UNKNOWN OR OTHER
Location: Apartment complex , driveway This morning I went to drop off my son at my parents place and when I made a U turn to turn around, the car accelerated on it’s own, I stepped on the brakes and it was too late, I hit the neighbors car on the corner and my right tire was on top of the sidewalk. Keep in mind the speed limit in the apartment complex is 5mph. I was going at 6mph and when the car accelerated it felt like if it was going 20mph! I bought my car last year on August 2020, since then my car has been giving signs of hesitations on the acceleration but never would of thought my car would actually drive off on its own. I have a 1yr old son and after this accident happen I don’t feel safe driving my car at all or even trust it at this point, I don’t want to be driving and it happens again and it could be worse.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11423049July 1, 2021
ENGINE
The contact owns a 2016 Hyundai Santa Fe. The contact stated while driving 45 mph, the vehicle began to stall and then ceased. The contact stated no warning light was illuminated. The contact stated she was able to restart the vehicle but continued to experience the failure. The contact stated she was able to drive at a slow speed to her residence but started to smell fumes. The contact stated the check engine warning light was illuminated. The contact towed the vehicle to an independent mechanic and who was unable to service the vehicle due to a fuel leak. The contact called and notified the local dealer of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was 75,622.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423101July 1, 2021
ENGINE
The pistons started popping and then car wouldn't start anymore. Hyundai wouldn't help with anything even thought there are less than 100,000 miles on the car because I am the second owner. There is a recall for this year but on 4 cylinder engine but mine is a 6 cylinder. I find it really hard to believe this is not related to their recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422892June 30, 2021
ENGINE
My car engine caught fire on 04/18/2021 and totaled my car. I just received a recall notice from Hyundai for this issue via the USPS yesterday 06/29/2021. I had only 60,000 miles and expected to own this car another 3-5 years. I am out a new car payment and this could have burned my condo down as I was 2 blocks away from it driving home and routinely park in my garage.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11422912June 30, 2021
ELECTRICAL SYSTEM, ENGINE
In May 2020 the vehicle started experiencing an issue that would constantly put it in limp mode. Took it in at an automotive place and they replaced it with a brand new computer. A few days later, the issue happened again. Took it back. They could not determine the problem and said we should bring it to the local Hyundai dealership in Naples, FL. Hyundai dealership in Naples, FL swore up and down it was the brake pedal assembly. Trusted their judgment and replaced it. Not even a few days later, car goes back into limp mode. Take it back to the local Hyundai dealership. They swear up and down it is now the tracking device on the vehicle. So between the warranty company, the dealership we bought the car from and the local Hyundai dealership we get the tracking device reinstalled. We take the car not even a few days later car goes back into limp mode. We dealt with this issue since May 2020-September 2020 at the local Hyundai dealership. They finally disconnected the tracking device. Now mind you the limp mode issues with the vehicle only happen when it is raining. In our dry season we experience no issues. Fast forward to June 2021 limp mode issues have returned since we are now in our rainy season. Local Hyundai dealership swore up and down again it is the tracking device. I had advised them it is impossible since they unplugged it and this issue only happens in the rain. They still swore it was the tracking device. They finally got the vehicle really wet and they finally were able to see what we were talking about. So now they changed their professional opinion that it is the wiring harness. Apparently this vehicle has two different wiring harnesses. So they are suggesting we replace both, but they can't guarantee that will work. So it appears they really do not know what is wrong with the car. If it was truly wiring then why would it only malfunction in the rain and not when it is dry? How is rain getting getting under the hood and through the protective component
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423014June 30, 2021
ENGINE
While exiting highway, decelerating but still going mid-range speed (about 40 mph), car stalled and all power was lost. Could no longer control direction and almost slammed into median the first time (two days ago) and today, almost slammed into oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422744June 29, 2021
AIR BAGS
SLOWED DOWN TO PULL INTO PARKING SPOT AND SUDDENLY CAR PICKED UP SPEED AND CRASH THROUGH A VACANT STORE FRONT. CAR STOPPED AFTER HITTING A WALL AND MOVED WHAT EVER WAS ON THE OTHER SIDE OF THE WALL. AIR BAGS DID NOT DEPLOY DRIVER OF CAR WAS SHAKEN UP BUT NO PHYSICAL INJURIES. CAR DAMAGED TOWED TO JUNK YARD AND INSURER TOTALED VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11422818June 29, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS failed while merging causing a collision that ended up totaling my car.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0

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