Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11621030October 21, 2024
SERVICE BRAKES
When driving at low speed (<25mph) over uneven terrain, such as bumps in road or small potholes, and applying brakes, the Anti-lock braking system will engage and causing vibrations in the brake and steering column and the car will not slow down. This is documented by a multitude of drivers: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620908October 20, 2024
SERVICE BRAKES
when driving on a uneven surface the car is not broking normally i almost made a few time an accident since i was not able to brake i have a list of at least 10 people with the same car and have the some issue i gave the car to the local Hyundai mechanic shop and they agreed that there is a problem with the braking system but when they contact Hyundai they are saying that this is normal i dont feel safe to drive this car with my wife and kids
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620876October 20, 2024
SERVICE BRAKES
Vehicle would not slow when brakes were applied. Traveling under 20mph on dry, level, clear, straight surface. Brakes were applied and no response from vehicle. More pressure was applied, still no response. As vehicle approached another vehicle it issued the proximity crash warning and came to an abrupt stop just inches from a collision. It is uncertain whether the crash warning or the pressure on the brake pedal was ultimately responsible for stopping the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620639October 18, 2024
SUSPENSION
Rear struts need to be replaced and vehicle only has 17,200 miles. Seems like a shoddy made vehicle with who knows what other structural problems. I do not trust this vehicle and feel afraid to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620374October 17, 2024
SERVICE BRAKES
for no reason, when driving at less than 20 MPH and starting to brake, the brake system will fail to stop the vehicle. Feels like the ABS model has gone nuts modulating, but even with the brake pedal fully pressed, you can only hope the vehicle will stop prior to hitting something or being hit. It does not matter the road conditions, as my issues have always been on smooth roads. There is no indication as when this problem will happen, and no fault indicators are present. After each incident, the vehicle brake system will function normally until the next incident occurs. This has happened on multiple occassions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620302October 17, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
A severe safety concern with our 2023 Hyundai Palisade, which has been present since the day we received the vehicle. When braking on uneven roads, the brakes jitter and stutter. This issue does not seem to occur on flat surfaces; however, it is always at lower rate of speed when roads have bumps. On three separate occasions, I have experienced a complete loss of brakes, and my wife has faced the same issue at least five times. When this happens, standing on the brakes does not trigger any response—there are no warning alarms, and the brake system completely fails. The potential to hit another vehicle or pedestrian, or veer into oncoming traffic, is very high, and in fact, I’ve had to swerve into a curb (causing curb rash to the right passenger rim) to avoid a collision. Due to the severity of this problem, I no longer allow my wife to drive the vehicle. I have a appointment on 10/21 with McDonald Hyundai. I have noticed this since day 1 and regret that I did not act sooner! Upon conducting research, I discovered over 21 complaints on one website alone regarding the exact same issue. I am deeply concerned that the mechanics may not be familiar with this specific problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620274October 16, 2024
VEHICLE SPEED CONTROL
Sporadically, when in snow mode, the car refuses to accelerate at all. Moderate pressing of the gas pedal or completely flooring it, the car will not respond and accelerate. The only way to fix this is to change it out of snow mode. This does not happen 100% of the time when in snow mode. It is sporadic. This has happened multiple times to me and it always seems to occur when in the middle of making a turn, while accelerating, while in snow mode. The car will accelerate to about 25 or 30 mph and then all power is completely lost. The tachometer does not show any change and the gauge that shows acceleration power being sent to the individual wheels, at 0. This is extremely dangerous and has almost caused me to get in multiple accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620095October 16, 2024
SERVICE BRAKES, STRUCTURE:BODY
When the brakes are applied while in low speeds and you are driving on rough pavement or you hit a bump in the road the car skids and won't come to a stop. It feels like the ABS has kicked in. There are a few brick roads in my town. In just one block when I stop it will skid almost completely through the stop sign. I have to brake almost halfway before I get to the stop sign. The other day I was driving in the middle of town going around 25 mph and went to stop at a stoplight. My car hit a patch of rough pavement and skidded almost into the back of the car in front of me. I have only had my Palisade for a few months and the paint is chipping terribly. I have the night edition and 2 weeks after having it there were tons of chips in the grill. I do not live on gravel nor do I travel on gravel often. This should not be happening this soon. Why is there not a protectant applied? Why is my paint chipping so soon?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620015October 15, 2024
SERVICE BRAKES
I was slowing to a stop for a red light while in traffic. My foot was lightly on the brake. I felt a bump on the front right I think, like perhaps I had hit a small pothole. The pavement was dry. It was about 100 degrees. My car lurched forward. I applied firm pressure to the brake. It made no difference as far as slowing the car. The brakes seemed locked. I thought I was going to hit the car in front of me. There were no warning lights on the dash. I released the brake for a very brief moment and reapplied firm pressure. I managed to stop my car closer than I would have chosen to the car in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619737October 14, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When applying the brakes as you approach a stop light or vehicle etc.. the vehicle will apply or go into an ABS event and lock you out of the brake pedal so you can't apply any more pressure to the pedal and will not stop the vehicle without a collision. I have had this happen several times and have had to steer into the ditch or oncoming lane to avoid an accident. This has occurred at slow speeds as well as highway speeds. This is a very dangerous situation and will cause an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619525October 13, 2024
ENGINE
My 2020 Hyundai Palisade has been a lemon from the beginning with numerous issues including a whistling sound when driving, a recalled trailer hitch known to cause fires, paint issues, rim paint issues etc… But the worst offender is the oil consumption issues. A few months ago I thought something was wrong with my transmission so I took my car to the dealership. I also had an oil change scheduled-which I get on time every time. It turns out that, in 7,000 miles (Hyundai recommends 7,500-10,000 miles between oil changes in their manual) I was down 5 quarts of oil-there were no leaks, my engine was using up the oil. My car only holds 6.9 quarts so I was almost out of oil which was causing driving issues including lack of power when starting up at lights, surging and bucking when stopping etc. The dealer refilled my car and told me to come back in 1000 miles. If my car used up more than 1qt of oil they would submit the problem to Hyundai. When I came back in 1000 miles I hadn’t lost much oil so I was sent on my way. In the next 1200 miles I was watching my oil levels closely. I took it into the dealership when it looked low and they put in 3/4qt of oil. In the next 1100 miles I took it in and they added almost 1qt of oil. Now I am starting the oil consumption process again. But honestly the requirement of being down 1 full qt in 1000miles in crazy. I would have to top off my car every 1000 miles just to be safe. And if I let it go for 2,000 or 3,000 miles my engine could seize on the freeway with my family in the car causing a terrible accident. Once I am down the 1qt/1000 miles Hyundai does an engine clean out. According to my dealership that may or may not work. Then I have to come in after 1000 more miles to check oil consumption. If the clean out didn’t work I am finally allowed to get an engine replacement. I have 2 warranties on this car and nothing applies until I get to 1qt/1000miles. This is unsafe, time consuming and a known EDI engine issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619578October 13, 2024
UNKNOWN OR OTHER
2024 Hyundai Palisade Driving at city speeds the sunroof exploded. It was so loud, sounded like a gun was shot inside the vehicle. The local law enforcement was contacted and inspected the damage. Sunroof was taped and a bag was placed over the glass and taped to be able to drive to the local dealership. Hyundai determined the sunroof was defective and replaced it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619559October 13, 2024
SERVICE BRAKES
The car fails to completely brake when going slowly over uneven pavement. The car, steering wheel and brakes shake before stopping and coming to a complete stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619558October 13, 2024
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
Multiple problems since purchasing brand new 2024 Hyundai Palisade Calligraphy Edition last November. Within the first 2 weeks we experienced electrical problems and the entire dashboard add monitor had to be replaced. 2nd- recall on the engine and was replaced, recall issued in February and was never notified, only found out in August when taken in for complimentary service oil change. 3rd- engine light came on 1 week later. 4. Paint was damaged and mirror was cracked while at dealership. 5. Condensation in both headlights. 6. 2nd cracked windshield since purchase. 6. The driver side window does not roll up all the way. I absolutely do not feel safe in this car with my children and elderly parents. First and Last Hyundai. Nothing but constant problems. The dealership was fraudulent in the mileage the brand new car had- 500. Was not given any purchase paperwork and we paid cash for car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619492October 12, 2024
SEAT BELTS
In the past couple months the drivers side seatbelt retractor has failed twice requiring it to be fully replaced in both circumstances. In these situations the seatbelt becomes fully loose and can’t be safely used. They blame it on over extending the seatbelt which makes no sense as the retractor should not even fail in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619344October 11, 2024
SEAT BELTS
Several times while traveling, passengers have reported their seat belts unexpectedly and randomly releasing. In addition, the rear drivers side seat belt frequently does not latch. I have two videos showing the issue: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618961October 9, 2024
UNKNOWN OR OTHER
Upon opening the sunroof, two metal pieces flew off while driving and now the sunroof will not shut. The metal that flew off could’ve hit a car behind me. The car is available for inspection, Upon request. Online and saw other people with similar stories and issues With the Palisade. I then called the dealer/repair shop and scheduled for repair roughly a week and a half out which was the earliest I could get it in. There were no alerts or warnings or any lights telling me there was an issue with this particular device.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618923October 9, 2024
SEAT BELTS
With less than 2,000-miles on the vehicle, the second-row driver's side seatbelt came unfastened from the lower anchor point of the vehicle. There was no indication that this would be an issue until a passenger sat in the seat and tried to buckle up, only to find the seat belt was hanging loose. Fortunately there was no injury associated to this failure but it is concerning as a critical safety device failed due to what can only be imagined as careless oversight in assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618823October 9, 2024
SERVICE BRAKES
In the last two weeks my car has experienced issues with braking a total of 5 times. The issue seems to happen when there may be an uneven road, pothole, or gravel. On 3 of the 5 occurrences, I was at a 4-way intersection with a car full of children. I was going no more than 10-15 mph at most because its a residential street and had ample time to stop. Upon pressing the brakes, my car slowed down a bit but then the brakes failed and I rolled through the interesection, having to blare my horn to warn others I could not stop. This could have been a deadly event had I needed to stop at a major intersection or to avoid a collision. I will be contacting the dealership today, however I have noticed there are multiple complaints regarding this issue and many lawyers discussing building a class action lawsuit as Hyundai fails to address the issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618739October 8, 2024
SERVICE BRAKES
I was driving on a bit uneven surface, a temporary bridge, at low speed ~25mph. I pressed brakes to stop but the car started shaking and didnt stop as the brakes completely froze. I could have rammed into the car in front. I quickly released the brakes and pressed again with full force in fraction of a second and it somehow worked this time. It was a very scary experience with me and my family in car. This bridge was on a river and could have had catastrophic results for me any my family. This is a very serious safety issue. I see a lot of complaints from Palisade owners facing this issue online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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