Hyundai Elantra Touring Complaints (2009)

32 consumer complaints on file.

#11447491January 14, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2009 Hyundai Elantra Touring. The contact stated while parking the vehicle, the rear frame had disconnected from the body and landed on the ground. The contact stated no warning light was illuminated. The vehicle was towed to the contact’s residence. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428762August 11, 2021
SERVICE BRAKES, STEERING
I have a 2009 Hyundai Elantra Touring with 2 recalls. I first noticed a problem on 7/25/21 when my Power Steering stopped working all of a sudden. So I Googled the info & discovered that it was a recall: #127 - EPS And, then discovered the other recall: #188 - ABS I contacted Hyundai on Mon 7/26/21 & spoke w/ Tiffany & she started a claim: #18490296. I was told my car would be picked up within 2-3 days & taken to the Hyundai Dealership & all repairs would be done FREE OF CHARGE. As of 8/11/21 it has been a total of 16 days since starting the claim & I have made phone calls every day & documented who I have spoken to. I am getting the runaround & no one can tell me when my car will be picked up & taken to be fixed. (Cust Svc Reps agreed that it shouldn't be taking this long!) I am fed up, frustrated & I don't know what to do from here. I have read that with the recalls, it isn't safe to drive my car & because of these issues. It is costing me time & money being out of work! This is so un-acceptable & I need answers as to what to do & how I'm ever going to get my car repaired?! I'm glad I found your website & I just hope someone can give me some feedback & help in getting this problem resolved! I desperate! So whomever reads this message, I'm begging you Please help me?! Thank You very much!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408138April 14, 2021
STEERING
TL* THE CONTACT OWNS A 2009 HYUNDAI ELANTRA TOURING. THE CONTACT STATED WHILE DRIVING 20 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, AN EPS MESSAGE APPEARED ON THE INSTRUMENT PANEL AND THE VEHICLE WAS NOT ABLE TO MAKE THE TURN. THE CONTACT STOPPED AND RESTARTED THE VEHICLE AND DROVE BACK TO THE RESIDENCE HOWEVER, THE VEHICLE WAS DIFFICULT TO STEER. THE CONTACT HAD THE VEHICLE TOWED TO THE LOCAL DEALER SOUTH POINT HYUNDAI (4610 S IH 35 FRONTAGE RD, AUSTIN, TX 78745) AND THE VEHICLE WAS DIAGNOSED WITH A MDTS COMPUTER ERROR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395888February 12, 2021
STEERING
EPS BULB TEST REMAINS ON AFTER IGNITION AND ENGINE RUNNING. NO POWER STEERING PRESENT. RECALL # 127 PERFORMED IN 2016, HOWEVER PROBLEM HAS RETURNED. VEHICLE HAS 51500 MILES, 2009 HYUNDAI TOURING. HYUNDAI USA DID NOT AUTHORIZE DEALER TO REPAIR THIS RECALL AS A CAMPAIGN CODE 02/11/2021. DESPITE ISSUANCE OF HYUNDAI CASE # 17688862 THE CASE MANAGER HAS NOT RESOLVED THIS ISSUE FOR ME TO HAVE VEHICLE REPAIRED. I AM INFORMING THE NATIONAL HWY TRAFFIC SAFETY ADMIN., HEREIN ON THIS DAY 02/12/2021 AS CURRENTLY THE VEHICLE IS IN DANGER OF CAUSING A MAJOR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364531October 15, 2020
SERVICE BRAKES
I WAS NOTIFIED OF A RECALL FOR THE ABS BREAKS STATING THAT THERE COULD BE A SHORT CIRCUIT ISSUE AND COULD CAUSE A FIRE IN THE ENGINE COMPARTMENT. I CALLED HYUNDAI IN LATE JULY 2020, SCHEDULED AN APPOINTMENT FOR A BROKEN WINDOW AND RECALL. UPON LEAVING THE HYUNDAI DEALERSHIP I WAS TOLD THAT THE RECALL PART IS NOT AVAILABLE AND NEEDED TO BE ORDERED. IT IS NOW OCTOBER 15, 2020 AND THE PART HAS STILL NOT ARRIVED. I HAVE CALLED THE DEALERSHIP AND THEY HAVE STATED THAT THEY HAVE APPROXIMATELY 20 PEOPLE WAITING FOR THIS PART AND THEY HAVE ONLY RECEIVED 5 PARTS. IT HAS BEEN ALMOST 3 MONTHS. I BELIEVE THAT THE DEALERSHIP HAS DONE EVERYTHING THAT THEY CAN BUT HYUNDAI IS LAGGING. I REALLY HOPE THAT THE ENGINE COMPARTMENT OF MY CAR DOESN'T CATCH FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363043October 6, 2020
ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY WITH CRUISE CONTROL ON. WHEN I TURNED THE CRUISE CONTROL OFF, THE CAR WOULD NOT SLOW DOWN. IN FACT, THE CAR INCREASED IN SPEED EVEN WITH THE CRUISE CONTROL COMPLETELY OFF. I STEPPED ON THE BREAKS AND IT SLOWED DOWN A BIT, BUT AS SOON AS I STEPPED OFF THE BREAK THE CAR WOULD START TO ACCELERATE. I MADE MY WAY OFF THE EXIT AND PRESSED THE BREAK HARD AND WITH THE HELP WITH EMERGENCY BREAK, I WAS ABLE TO STOP AT THE SIDE OF THE EXIT AND WAS ABLE TO TURN OFF THE CAR. AS SOON AS I STARTED UP THE CAR AGAIN, THE ENGINE REVVED REAL HIGH. I OPENED THE HOOD OF THE CAR AND SAW THAT PLASTIC ENGINE COVER HAD SPLIT AND THE BROKEN PIECE WAS JAMMING THE THROTTLE CABLE. I BELIEVE THIS IS A HIGHLY DANGEROUS ISSUE. I'VE INCLUDED PICTURES OF THE BROKEN PART AND WHERE THE BROKEN PART WAS TOUCHING THE THROTTLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327358June 5, 2020
STEERING
MY ELECTRONIC POWER STEERING WENT OUT, THANKFULLY AS I WAS BACKING OUT MY GARAGE. THE HYUNDAI DEALER SAID THE MOTOR NEEDS TO BE REPLACED BUT THE MOTOR IS INSIDE THE STEERING COLUMN, SO I NEED A WHOLE NEW COLUMN. THIS RUNS AROUND $1,600 INCLUDING LABOR. AFTER SEARCHING ONLINE, THIS APPEARS TO BE A WIDESPREAD ISSUE WITH THE ELANTRA. EVEN SOMEONE AT THE DEALER SAID THEY DON'T KNOW WHY THERE ISN'T A RECALL. I FEEL LIKE ONE SHOULD BE ISSUED ALTHOUGH IT WOULD BE TOO LATE TO SAVE ME FROM PAYING $1,600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323502May 6, 2020
AIR BAGS
SRS WARNING LIGHT ON DASH CAME ON 6 MONTHS AGO. I GOT PRICES OF $400-2000 TO REPAIR. DEALER WAS $120 JUST TO DO DIAGNOSTIC. I'VE GOOGLED PROBLEM AND THIS IS COMMON FOR ELANTRA. THIS IS A SAFETY ISSUE. WHY IS THERE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162085December 17, 2018
SUSPENSION:FRONT:CONTROL ARM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 HYUNDAI ELANTRA TOURING. WHILE DRIVING 45 MPH, A LOUD ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE DRIVER'S SIDE CONTROL ARM WAS DRAGGING ON THE GROUND. THE VEHICLE WAS TOWED TO A MECHANIC WHERE IT WAS DETERMINED THAT THE REAR SUBFRAME AND DRIVER'S SIDE CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128841September 12, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
WHEN GOING AROUND CURVES MORE THAN 35 MPH THE CAR WILL START DECELERATING (AS IF IT'S BRAKING ON ITS OWN WITHOUT ME ENGAGING THE BRAKING SYSTEM)AND THE ESC LIGHT ILLUMINATES ON DASH. ALSO THE EXHAUST MAKES A POPPING NOISE AFTER ENGINE IS SHUT OFF WHICH CAUSE A POWERTRAIN ISSUE BECAUSE THE VEHICLE IS NOT ACCERRATING PROPERLY. I PERSONALLY KNOW SOMEONE THAT HAS THE SAME EXACT VEHICLE AND THAT CUSTOMER EXPERIENCES THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118424August 7, 2018
STEERING, UNKNOWN OR OTHER
ON 8/3/18, WHILE EXITING OFF HIGHWAY, I WAS STATIONARY AT A STOP LIGHT AT TOP OF RAMP. WHEN LIGHT CHANGED, I TRIED TO TO TURN LEFT, BUT THE STEERING WHEEL LOCKED. IT WAS NEAR IMPOSSIBLE TO TURN SO I THREW ON MY FLASHER TO HELP AVOID BEING REAR ENDED. I MADE AN APPOINTMENT AT HYUNDAI DEALERSHIP AS QUICKLY AS POSSIBLE, 8/6 AND THEY PERFORMED DIAGNOSTICS TESTS WHICH PULLED UP CODES RELATING TO MALFUNCTIONS TORQUE SENSOR, STEERING ANGLE SENSOR, EPS FAILURE, ECU FAILURE. AT LOW MILEAGE OF 32,485 MILES, THE DEALER RECOMMENDED I REPLACE THE ENTIRE STEERING COLUMN AND EPS DUE TO INTERNAL FAILURE. COMPUTER WAS UNABLE TO READ TORQUE TO ECM. I PROMPTLY FILED A COMPLAINT WITH HYUNDAI USA TO TAKE RESPONSIBILITY TO REPAIR. THERE ARE HUNDREDS OF COMPLAINTS REGARDING MAJOR MANUFACTURING DEFECTS WITH STEERING PARTS BREAKING, MALFUNCTIONS, AND RECALLS THAT HAVEN'T FIXED THE CRITICAL UNDERLYING PROBLEMS THAT RESURFACE. EPS MODULE RESET/REPLACEMENT DURING RECALL IN 2015 DID NOT FIX THE PROBLEM. THE DEALER STATED, THE CAR IS UNSAFE TO DRIVE. WHY ARE MAJOR STEERING MALFUNCTIONS ALLOWED TO CONTINUE WITH HYUNDAI USA?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092523May 8, 2018
ELECTRICAL SYSTEM, STEERING
THERE WERE NO ISSUES WITH THE CAR UNTIL EPS (RED) AND ESC OFF (YELLOW) LIGHTS CAME ON WHEN THE CAR WAS STARTED ONE EVENING, AND IN TURN THE POWER STEERING WAS LOST. VEHICLE WAS DRIVEN EARLIER IN THE DAY WITHOUT ANY PROBLEMS. IT WAS PARKED FOR ABOUT 30 MINUTES OR SO, AND WHEN IT WAS TURNED ON AGAIN THE LIGHTS CAME ON AND THE STEERING WHEEL FELT LIKE IT WAS LOCKED. IT IS VERY DIFFICULT TO TURN THE STEERING WHEEL AT LOW SPEEDS. VEHICLE WAS TAKEN TO A LOCAL HYUNDAI DEALER WHERE ERROR CODES C1260, C1604, AND C1513 WERE DIAGNOSED. THE DEALER PERFORMED THE STEERING ANGLE RE-CALIBRATION AND THE ECU SOFTWARE UPDATE, BUT THE ERRORS PERSISTED. THE DEALERSHIP STATED THAT ELECTRONIC POWER STEERING COLUMN AND THE STOP LAMP SWITCH NEEDED TO BE REPLACED. THESE EXACT TWO PARTS WERE A SUBJECT OF TWO SEPARATE RECALLS FOR THIS VEHICLE (CAMPAIGNS # 110 AND 127) AND WERE REPAIRED/SERVICED IN 2015 AND THE RECALL WAS CLOSED. IT IS VERY STRANGE THAT BOTH OF THESE PARTS WOULD FAIL AGAIN WITHOUT ANY NOTICE, PARTICULARLY THE ELECTRONIC POWER STEERING COLUMN, CONSIDERING THAT THE CAR ONLY HAS 47000 MILES AND THIS PART WAS REPAIRED IN 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005439July 15, 2017
TIRES, TIRES:SIDEWALL
NEXEN N5000 SERIES TIRES. I HAD TWO WITH SIDE BUBBLES AND TWO THAT THE TREADS ARE SEPARATING FROM THE TIRES. IT LOOKS LIKE RETREADS. ONE TIRE WAS READY TO SEPARATE AT ANY MOMENT. I HAVE PICTURES OF ALL THE TIRES AND A DOCUMENT FROM THE AUTO REPAIR PLACE. LUCKILY, WE COULD THIS IN TIME BEFORE MY DAUGHTER WOULD HAVE BEEN KILLED DUE TO THESE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874472June 15, 2016
AIR BAGS
STILL WAITING FOR A SAFETY RECALL ON PASSENGER FRONT AIRBAG. WILL NOT DEPLOY IN AN ACCIDENT DUE TO A SENSOR FAILURE INSIDE PASSENGER SEAT THAT DETECTS WEIGHT OF OCCUPANT. OEM REPLACEMENT W/O LABOR IS $1800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863103May 4, 2016
SERVICE BRAKES, UNKNOWN OR OTHER
EMERGENCY BRAKE HANDLE IS LOOSE. RANDOMLY WHILE DRIVING THE EBRAKE LIGHT COMES ON THE DASHBOARD. TO MAKE THE LIGHT GO AWAY, I HAVE TO TAP THE BRAKE DOWN. THE LEVER HANDLE IS LOOSE AND SHAKES WHEN I AM DRIVING. THIS COULD BE A DANGEROUS SITUATION. THIS HAPPENS DAILY. THIS STARTED HAPPENING A FEW MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744519July 29, 2015
STEERING, AIR BAGS
DRIVING ON HIGHWAY 65 MPH, POWER STEERING WENT OUT. WHEN I REACHED MY DESTINATION WHICH WAS ANOTHER 20 MILES AWAY I RESEARCHED AND A BIT AND WHEN I TURNED CAR BACK ON A FEW HOURS LATER IT WAS WORKING AGAIN. I RECEIVED A RECALL LETTER ABOUT IT ALMOST A YEAR LATER. WHY DID I JUST RECEIVE THAT? TOOK TO DEALERSHIP FOR THAT AND THREE OTHER RECALLS (TWO I WAS NOT AWARE OF. THE STOP LIGHT I DID GET A LETTER ABOUT, HOWEVER THE AIRBAG LIGHT HAS BEEN ON FOR MONTHS AND I SEE BY READING THESE OTHER COMPLAINTS THAT THERE SHULD BE A RECALL ABOUT THAT. DEALERSHIP TELLS ME THE WHOLE STERRING MECHANISM IS BAD AND ARE REPLACING THIS WEEK. THE HIGH PROFILE TIRES HAVE BEEN A NIGHTMARE SINCE I BOUGHT THE VEHICLE, EXPENSIVE FOR THAT SIZED CAR AND DON'T LAST MORE THAN 30K MILES. I DON'T THINK THE TIRE ISSUE HAS ANYTHING TO DO WITH THE BRANDING. AFTER READING ALL THESE COMPLANTS, I MOST LIKELY WILL NOT BUY FROM HYUNDAI AGAIN. THE AIRBAG ISSUE IS AN EXPENSIVE FIX, A POTENTIAL SAFETY HAZARD AND SHOULD BE RECTIFIED BY HYUNDAI. STAND BEHIND YOUR PRODUCT, SIMPLE ETHICAL EXPECTATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726798June 23, 2015
AIR BAGS
AIRBAG LIGHT IS CONSTANTLY ON, INDICATING A FAILURE. ON FURTHER DISCOVERY, IT IS A KNOWN ISSUE WITH THE REFERENCED MODEL FOR THE PASSENGER SEAT OCCUPANT SENSOR TO FAIL. THE CAR DOES NOT RECOGNIZE WHEN A PASSENGER IS IN THE PASSENGER SEAT AND WHEN NOT, CAUSING AN AIRBAG FAULT AND POSSIBLY FAILING TO DEPLOY AIRBAG IN AN ACCIDENT. THE REPLACEMENT PART EXCEEDS $2000 (REMEDY IS TO REPLACE THE SEAT). ...UPDATED 08/20/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716096May 12, 2015
AIR BAGS
AIRBAG WARNING LIGHT IS ILLUMINATED IN INSTRUMENT CLUSTER. BROUGHT IT TO THE DEALER FOR ROUTINE MAINTENANCE AND HAD THEM LOOK INTO IT AT THAT TIME. THEY SAID THE WEIGHT SENSOR IN THE FRONT PASSENGER SEAT IS MALFUNCTIONING. THIS SENSOR TELLS THE AIRBAG SYSTEM IF SOMEONE IS SITTING IN THE FRONT SEAT AND WHETHER IT SHOULD BE ON OR NOT. THE ON/OFF LIGHT BY THE CONTROLS APPEARS TO BE WORKING PROPERLY. MEANING IF SOMEONE IS SITTING IN THE SEAT, THE AIRBAG OFF LIGHT IS NOT ILLUMINATED. THE DEALER STATED THAT THE SENSOR IS MEASURING A NEGATIVE 100+KG. THE ONLY WAY TO REPAIR THE PROBLEM IS TO REPLACE THE SENSOR WHICH ENTAILS REPLACING THE SEAT BOTTOM. THEY QUOTED $1500 TO DO THE JOB. THE AIRBAG SYSTEM IS STILL WORKING BUT IT TAKES OVER 100 KG TO TURN ON THE PASSENGER AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712599April 24, 2015
AIR BAGS, ELECTRICAL SYSTEM, SEATS
THE PASSENGER SEAT WEIGHT CLASSIFICATION SENSOR FAILED AND AS A RESULT THE CAR SHUT DOWN THE AIRBAG SYSTEM. THE AIRBAG WARNING LIGHT IS ON AND AS SUCH NONE OF THE AIRBAGS WILL FUNCTION. THE DEALER QUOTED ME AT NEARLY $2,000 TO FIX THE PROBLEM, AND MENTIONED REPLACING THE ENTIRE SEAT BOTTOM. REQUIRING A COMPLETE SEAT REPLACEMENT FOR A SIMPLE SENSOR SEEMS LIKE A MAJOR DESIGN FLAW. MEANWHILE, THIS REALLY AFFECTS THE SAFETY OF THE VEHICLE AS THE AIRBAGS ARE NOT FUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706675April 20, 2015
STEERING
WHEN I TRIED TO START MY 2009 HYUNDAI ELANTRA TOURING, I COULD NOT MOVE THE IGNITION KEY OR THE STEERING WHEEL. WITH GREAT EFFORT IN TRYING TO TURN THE WHEEL, IT HAS BEEN POSSIBLE TO GET IT TO MOVE. AFTER THIS HAPPENED FOR THE THIRD TIME, I TOOK IT TO THE HYUNDAI DEALER IN PUNTA GORDA, FL. BEFORE HE EVEN LOOKED AT IT, THE SERVICE MANAGER TOLD ME ALL CARS DO THAT. THAT THERE WAS NOTHING THEY COULD DO TO FIX IT. SOMETHING ABOUT AN ANTI THEFT FEATURE AND THAT I HAD TO LEAVE THE STEERING WHEEL AT 11:00 O'CLOCK POSITION. THE CAR NOW HAS ONLY 23,232 MILES ON IT AND I WAS STRANDED AGAIN IN THE GROCERY STORE PARKING LOT. THIS HAS NOW HAPPENED TO ME 5 TIMES, IN FLAT PARKING LOTS, IN THE HOT SUN IN FLORIDA. I HAD TO CALL AAA, TWICE, AS I WAS NOT STRONG ENOUGH TO MOVE THE WHEEL. WHAT GOOD IS A 100,000 MILE WARRANTY, IF THEY CAN'T OR WON'T FIX THE CAR? I AM AFRAID TO DRIVE IT, AS I WOULD NOT WANT TO GET STUCK SOMEPLACE UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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