Honda Prologue Complaints

972 consumer complaints on file.

#11668373June 21, 2025
STEERING, SUSPENSION, WHEELS
Car makes loud clicking noise while making turns. Steering doesn’t come back after making steep turns. Car dealership says they have no remedy to repair the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667984June 19, 2025
STEERING, SUSPENSION
Vehicle drive shaft making a clicking sound at the CV joint when making a left hand turn. Problem started at 10,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667582June 17, 2025
FUEL/PROPULSION SYSTEM
Service high voltage error keeps coming on. Have had it serviced by the dealer multiple times. Seems to be a common error with all Honda prologues but Honda has yet to address the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667125June 16, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, WHEELS
When I, Turn, The Wells Makes, a loud noise the other day appear in the dash brake pedal unavailable and also the air conditioning turns on and off by self
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666428June 11, 2025
ELECTRICAL SYSTEM, STEERING, FUEL/PROPULSION SYSTEM
Knocking sound in the front when turning Honda states normal axel problem. For Fuel/battery . Been in a back and forth with Honda service/Honda motors because I’m getting less then advertised on my range performance. Example I drove a 60 mile drive and car drained 109z that’s 49 miles unaccounted for. I am now being told by Honda Motors mediation that the battery loses 30/40 percent efficiency in cold weather. That’s horrible. It’s not advertised and it’s unacceptable. It’s unsafe that customers can’t depend on the vehicle when an emergency happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666423June 11, 2025
UNKNOWN OR OTHER, STEERING
When I apply my indicator in one direction and begin my turn, the indicator automatically turns off at a certain point. Immediately afterwards, the OPPOSITE indicator automatically flashes about three times. This happens about half of the time I’m making a basic 90 degree turn. It has happened regularly since I purchased the car in December of last year. It is a safety issue since the people behind me think I am making a quick left after making a right or vice versa. It seems to be an issue with GM models, and this is a GM build.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665920June 9, 2025
UNKNOWN OR OTHER
Turn signal switch actuator. When engaging in a right turn with the signal on, the turn signal switch will attempt to auto-reset into position where it will regularly engage the left-turn signal 3-blink indication for a lane change. The issue does not occur with every singly turn, but with enough regularity for it to be a very common occurrence on every drive the vehicle takes. On our most recent drive, of approximately 4 miles, the issue occurred 3 times, which was 75% of the right turns made on that trip. Brought the vehicle in for testing and fixes, and was given a loaner vehicle of the same model. Loaner vehicle shares the same exact problem when making right turns. This is a safety issue that should demand a recall, as it is an important safety system to alert other drivers on the road of your intentions. When finishing a right turn and the left signal engages on its own, it can trigger other people to believe you are making a new turn and may confuse them with your intentions on driving, or can occasionally trigger other people to think we are making a left turn when we are not intending to turn at all and they may pull out into the street, and there is no way to cancel the blinks as they are happening. Upon further research, this is a very widespread issue affecting potentially hundreds of thousands of people. When bringing it in for service, it's frequently regarded as a "car quirk" or a characteristic but that is unacceptable as this is a serious safety issue with the car as it is the only communicating factor you have with other drivers on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665653June 8, 2025
STEERING
Clicking noise when turning left. Suspect CV joint as it is a common issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665311June 6, 2025
SUSPENSION
Clicking sound from behind both front wheels when max (or near max) turning. Most apparent from stop and slow acceleration when turning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664793June 4, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving in the express lanes south of Atlanta in the rain, the vehicle's Automatic Emergency Braking system activated for no reason. There were no other vehicles around, and we were on a straightaway. It was such an abrupt deceleration that if another vehicle had been tailgating me, they probably would have run into me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664686June 3, 2025
STEERING
Cv drive shaft worn out left and right my car mileage is only 3000 the dealership already fix the issue but I'm in doubt it will worn out again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664206June 1, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
During my experience with the 2024 Honda Prologue, I have encountered several significant issues related to the vehicle's starter system. Notably, while reversing, the car intermittently engages the brakes as if it detects an obstacle behind it. Additionally, while driving, the vehicle occasionally applies the brakes unexpectedly, presuming that a collision is imminent. Furthermore, I observed a rapid decline in battery power, accompanied by error messages on the dashboard indicating "Service Soon" and "Service High Voltage System.” After consulting with a service center, I was informed that no issues were detected with the vehicle. However, I am presently receiving persistent error notifications stating "Service High Voltage System" and "Reduced Acceleration Drive with Care." In addition, the air conditioning system has ceased to function, and I have been unable to charge the vehicle effectively. Each attempt to charge concludes with the message indicating that charging is complete, yet the battery remains at a static level of 91%. These issues present serious concerns regarding vehicle safety. The unpredictability of the braking system could potentially lead to an accident, while a sudden failure of the battery during travel could leave me stranded, endangering myself and others. These examples represent just a portion of the various complications I have experienced, highlighting a significant safety risk associated with this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663928May 30, 2025
UNKNOWN OR OTHER
HONDALINK app does not operate as intended, restricting access to vehicle door unlock, safety warnings/alerts or tire safety information or roadside assistance during incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663390May 28, 2025
SERVICE BRAKES, STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I was taking my Prologue in reverse and will slam on the brakes even when there is nothing behind me. It happens frequently nothing behind me. As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out of my driveway I can expect that 40% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663326May 28, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I put the car in reverse the automatic emergency braking system engages multiple times. Though there are on abstracts on the path. I have to constantly keep pressing the parking brake multiple times in order to get out of my driveway in the morning and afternoon. This is a constant occurrence weather there it is raining or not raining.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662979May 24, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
During a storm when backing up out of parking spot the prologue did an emergency breaking procedure , engaging the parking break. (There was no one behind me or anything in the way) and left me stuck in the middle of the street until I could figure out what happened. I had to manually release the parking brake and as I did that, I then almost ran into someone that was trying to go around me while I was a full stop. Since this happened randomly, I was not fully sure what was going on . This creates a huge safety hazard when there is no reason for it. There are many reports of this in forums that say just turn it to warning only mode, which then removes a safety feature that 1, was paid for and 2 could actually prevent a accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662913May 24, 2025
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
cuando obtuve el vehiculo a los 5 meses comenso con un golpeteo al girar el volante lo lleve al consecionario y me dijeron que tenia que cambiarle una pieza pero que no la tenian que tocaba esperar un tiempo. pregunte si no habia ningun problema y me dijeron que no que podia seguir conduciendo asi el vehiculo. yo lo lleve en el mes de enero y hasta el mes de abril me llamaron para decirme que la pieza habia llegado. esto me puso en riesgo porque ese golpe cada vez es mas fuerte. alguien externo me dijo que eso era muy peligroso andar asi porque me puedo quedar sin direccion en cualquier momento. el vehiculo nunca me dio una luz de advertencia.mi segungo problema es que cuando voy conduciendo el vehiculo frena bruscamente como si detectara algo en la carretera este es muy sensible y me parese peligroso porque si esto me lo hace en una via de alta velocidad puede causar un accidente, lo mismo pasa cuando doy reversa. este problema no lo he puesto en conocimiento de nadie
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662778May 23, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving very slowly with plenty of distance from me and the car in front of me, car's auto emergency braked HARD. Thought this was a one off but this happened it my other Prologue this week (we own 2) so I decided to report. Scary event that makes you think you hit something and could potentially cause whiplash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662776May 23, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Crawling in traffic at low speed 5-10 miles per hour when the auto emergency brake initiated a complete hard stop for no reason. I was not in danger of hitting the car in front of me. Car braked so hard that I thought I had hit something.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662202May 20, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Automatic braking is very sensitive, especially in the rain, and even more so when backing up in the rain. The unexpected braking happened to me at a rotary for no apparent reason, and numerous times in reverse. Service Vehicle Soon Light/(Propulsion System Failure) came on randomly at around 4000 miles. Within a day or so it turned off. Nothing with the car seemed to be effected. Then around 4500 symbol turned on again and has been on for a day or so. No notable issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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