Honda Passport Complaints

1,683 consumer complaints on file.

#11721424March 2, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2023 Honda Passport. The contact stated that while driving at various speeds, the Collision Mitigation Braking System (CMBS) engaged while there were no vehicles or objects nearby. The contact stated that prior to the failure, the message "BRAKE" was displayed, the steering wheel vibrated, and the vehicle quickly decelerated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was informed that the dealer was not aware of the failure. The dealer advised the contact to deactivate the CMBS as needed. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720807February 26, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
2025 Honda Passport with 10k miles ***Braking issues - -Collision Mitigation System going off randomly and often, with no oncoming traffic, no obstacles or obstructions. -Phantom braking and “BRAKE” warning/steering wheel shake. Occurs often on windy, hilly roads with sharp curves, often to the right. Branches, guard rails, etc will activate the system at high speeds 50 mph and over, causing serious safety concerns of the vehicle stopping for no true cause. -White cars in oncoming traffic seemingly activate the “BRAKE” warning on occasion. -“BRAKE” warning went off and significantly slowed the car when a water filled pothole was to the right. -Issues have occurred with no cars ahead of the Passport. ***Engine issues after getting fuel - -After getting gas, check engine, power steering, and battery light will sometimes turn on. Only resolution is to restart the vehicle. -Brake pedal was also hard/stuck after getting gas, and vehicle could not be turned on until brake was pushed extremely hard/pumped. Power steering light came on after this incident. ***Lights- -Automatic adjusting high beams turn on and off erratically. Cannot use the automated system. ***Transmission- -Engine braking downhill on one or two occasions would not allow car to shift back up. Had to use paddle shifters to get the car moving again. Dealership cannot replicate these issues on a short ride with their tech, therefore the vehicle is “fine.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719950February 23, 2026
FUEL/PROPULSION SYSTEM
My Fuel pump recall was fixed on 06/17/2021 at 40543 Miles. On 12/8/22 at 56361 miles, my vehicle wouldn’t start and I got the battery replaced with the assumption that it was the battery. On 4/30/25 at 102,298 miles, I got my spark plugs replaced in hopes to resolve excessive cranking/ hard start issues I’ve been having since the recall. To my fault, I should’ve made a bigger complaint on the hard start issues but didn’t think anything of it thinking it’s normal. On 12/30/2025, at 119,186 miles, I went in for a routine maintenance oil change, but replaced my battery based on recommendation also on hopes to resolve excessive cranking issues I’ve been having. On 1/3/2026, my vehicle wouldn’t start when I went out of town. Main reason I took it into service the week before was to make sure I don’t have any issues when I’m out at a foreign place and it did at a sketchy gas station putting my family in danger. On 1/7/2026, my vehicle wouldn’t start again. I took it in to Atlantic Coast Honda on 1/9/26 and they were able to replicate the issue but was told that they couldn’t do anything else. I complained to them that I didn’t feel comfortable driving my family around and also driving to far places for work but was told my vehicle has tested better since it was replicated when I brought it in. On 2/20/26, my vehicle wouldn’t start again. I brought it in on 2/21/26 for them to look at it again. I get a notice on 2/23/26 on the service recommended, and it’s to replace the fuel pump for $1398.71. I told them that I refuse to pay that amount when it was replaced based on a recall, and the part replaced is not even over 100,000 miles. Also the fact that I’ve had issues on starting the vehicle for a while and I’ve committed to replacing the battery twice, changing out the spark plugs in hopes to resolve my vehicle issues. This situation has put me in a bind putting me, my family, and other drivers in danger when I drive a vehicle that might stop working any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720031February 23, 2026
STRUCTURE:BODY
There are major gaps on both top non rail tracks, this is the base exl model without rails. I have been having to remove debree and dirt where gaps located rear top spoiler where I was told by service manager that it looks defective but never got reply. Its been over a year now and honda keeps saying to contact dealership which I have done many times. There shouldn't be any gaps that would cause this issue that would cause dirt and possibly rust. I have owned several vehicles that had no gaps on top trim and am a loyal honda/Acura customer for decades. I just want this defect confirmed and fixed. The suv only has 6k and had nothing but problems with support from honda and dealership. They said due to no models of 2025 exl on lot would take pics and call me about this. Its been a year with only honda rep saying this is dealerships issue to diagnose? Always had great support from honda, but shouldn't honda know specs of this issue? Plan on keeping this great suv for decades but not wanting rust of body problems years down the road. Honda I am disappointed in how this has not been resolved in a timely matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719998February 23, 2026
ELECTRICAL SYSTEM
After having constant issues with the idle stop and the car alarm going off in the middle of the night and day for no apparent reason I took it to the dealer to get it fixed. After supposedly fixing the idle stop, about two weeks later I was going up a ramp during a heavy traffic hour and the car completely shot down. It took me a few minutes to get it back on. I’ve had issues with this car from day one (brand new). I’m currently trying to get another car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719633February 21, 2026
ENGINE
During an oil change my magnetic drain plug was caked with magnetic gray material with specks of silver flake in it. This oil change has 6142 miles on it. I am concerned because my passport was built in Sept of 2020 right at the transition of the previously recalled j35 motors were produced. Car has been serviced at the Honda dealer since new except last 2 oil changes which were performed by me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719363February 20, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Radio/Screen/Back-up camera do not turn on or turn off randomly and unexpectedly when driving. Usually receive a crackling sound and a MOST off network message before black screen. Upon initial start up of vehicle, a driver sets car to reverse relying and expecting a functional view of rear camera on screen. This issue makes backing up safety features unreliable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719380February 20, 2026
SERVICE BRAKES
Purchased car new. Problems with brake system started at 6k mls. Problems got progressively worse to 29k mls where now rotors are being replaced due to “extreme warping” with pads, calibers, and everything else deemed fine. On brief internet search it was apparent that this rotor warping at low milage is a common problem. Warped rotors are a safety hazard to the driver, their passengers, and everyone else on the road with them. Please investigate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718590February 17, 2026
ELECTRICAL SYSTEM
while driving the instrument panel went off for several seconds there is a recall for 2019 Passports for this issue but not my VIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718152February 15, 2026
LANE DEPARTURE: ASSIST
The lane keep assist steers like a drunk person. On Interstate 15 at 75 mph, the LKAS steers into other lanes even on a straight road. At 45 mph, when going around a mild curve, it may keep going in a curve when the road straightens out, and steer towards opposing traffic. At 30 mph, when traveling through city intersections, it steers into the opposing left hand turn lane even on a straight road. This new generation of Honda LKAS should be named Lane Krash Assist. LKAS is typically too dangerous to use in traffic. LKAS makes it difficult to drive safely. Honda used to have a good LKAS, but the new generation LKAS is dangerous. I want Honda to fix my LKAS, which likely requires new software and/or new LKAS altogether.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717867February 13, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION
The contact owns a 2019 Honda Passport. The contact stated that while driving 80 MPH on the interstate, the instrument cluster briefly went blank. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the instrument cluster and cable needed to be replaced. The contact was provided an estimate for the repair, but the vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V439000 (Back Over Prevention, Electrical System); however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717124February 10, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
Brakes were being applied when no cars were around me. Now, 5 warnings were given to me as I drove down the highway. The warnings were as follows: Adaptive Cruise Control Problem Collision Mitigation System Problem Road Departure Mitigation System Problem Lane Keeping Assist ProblemAuto High-Beam Problem Brake System Light
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717089February 10, 2026
SERVICE BRAKES
I have a 2024 Passport Black Edition that has had front brake rotor issues since about 4k miles. It has has struts, wheel hubs, bearings, brake pads rotors either replaced or resurfaces 4 times and i am afraid to drive the vehicle at this point. Its been parked since Oct 2025 after the last repair while i fight with Honda to take the vehicle back .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716662February 9, 2026
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Using the cruise control with or without hands free on it keeps warning to put your hands on the wheel but your hands are on the wheel so it turns everything off Took to dealer said everything is to spec It happens every minute and a half you have to shake wheel for it to register your hands are on wheel Had dealer ride with me to see problem he's is the one who timed it Only happens when driving in straight line on left or right input If road is ruff or there corners this makes the wheel move so no hands free warning Only driving on straight smooth roads does this happen interstate long distance driving were you are always using cruise control Safety at risk in heavy traffic no warning it is turning off and the vehicle starts to slow down fast can cause an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716553February 8, 2026
TIRES:SIDEWALL
General Grabbers AT Driving center lane on clear highway. Tire had a complete sidewall blow out total separation of sidewall and tread. Almost lost control of vehicle. Brand new vehicle with only 400 miles on it. Location on the outside of the sidewall. We saved the tire if you would like us to send it in for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716504February 7, 2026
ENGINE
Auto idle malfunctioned. At a stop light the engine turned off and it took 5 minutes to restart the engine. No warning lights or messages appeared before it happened. Had the PGM-Fl Idle stop software update done 9/16/23 at 17,582 miles. Took to dealer they could not re create , the car has 46,359 miles now. This is 2nd vehicle this has happened to me , other vehicle same exact auto idle problem started at 60,000 and I drove it for 13,000 miles experiencing stalling out at lights and in stop and go traffic for over a year ( very dangerous and scary experience ) I took it to 2 different Honda dealers numerous times before they finally replaced starter assembly , starter relays and adjusted the valves per the March 2023 warranty extension notice .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715527February 4, 2026
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
My vehicle has experienced multiple dangerous incidents where it shuts down or shifts into neutral while driving. This has happened on highways, tunnels, busy on-ramps and main streets. The car loses power and requires restarting, which takes about 30 seconds. On a busy highway or street, this is enough time for a serious accident to occur if other vehicles cannot switch lanes on time. This has happened multiple times with my child in the car, and me being currently pregnant. The vehicle has never given me a warning prior. The issue appears to be related to the Auto start/stop system and/or electrical drivetrain controls. the vehicle is unsafe to operate because the driver can forget to disable auto start/stop and the car can suddenly lose power in traffic. There was also a separate incident (in between the multiple incidents above) where I was on the highway, my car accelerated, brakes wouldn't work, and my foot wasn't on the gas. the car then shifted to neutral and the only way I could stop was by shutting it off and moving to the breakdown lane. There have been two repair attempts. The first repair was done in 2024 after the initial loss-of-power incident related to the auto start/stop feature. In this repair, the battery was replaced and I was told a full diagnostic was run and the car was safe to drive. On 11/11/25 the serious incident with acceleration/ loss of brake function on the highway occurred. A full diagnostic was run and the transmission was replaced under warranty. However, a month after the transmission replacement, the loss of power issue returned. It has now been at least 4 incidents since the transmission was changed. I reported this to Honda corporate and received a case number, but despite multiple attempts to receive an update over the past 2 months, I have not been contacted by Honda, and no resolution has been provided. I do not feel safe driving this vehicle and no longer trust further repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715469February 4, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
One day the lights just started flashing. Took to dealer and was told that someone must have backed into me and would be about $2500 to replace the camera (which is behind the windshield). Occasionally it will function but clearly seems to be a malfunction. In research online there appear to be many others that have experienced the same issue - can’t just be a coincidence. Shouldn’t happen on a reliable four/five year old car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714777February 1, 2026
ENGINE
Engine failed and now the piston rod is knocking inside the engine. Engine failure while operating a vehicle is extremely dangerous and could cause an accident or death to myself and anyone else around my vehicle while its being operated. This type of issue can even cause a fire in the engine bay. When the issue presented itself I was going 60 down the highway. Yes, the vehicle has been in two independent shops which have both confirmed the engine failure due to premature connecting rod bearing wear which was most likely caused by manufacturer crankshaft issues. No it has not been inspected by manufacturer, police, insurance, or others. No there were not any warning lights, messages, or sysmptoms prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714648January 31, 2026
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
2022 Passport was driven from Indianapolis IN to Naperville IL on the evening of Jan 24th experiencing snowy and freezing conditions. Car was left overnight outside and would not start on the morning of the 25th. Warning lights displayed were battery and flashing engine light, one click on start up but no other noises. On the Morning of the 26ths AAA provided services to try and jump the battery and eventually had to tow vehicle to Valley Honda Aurora IL for service. Vehicle under went troubleshooting on the Morning of the 28th after being left outside. Vehicle still refused to start Tech suggested replacement of starter or IAW Honda Service Bulletin 23-010 and 23-023 letting vehicle starter thaw. Vehicle was brough inside into a warm environment overnight and started on Thursday the 29th. There were no prior indicators of issues until the Morning of the 25th
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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