Honda Insight Complaints (2010)

119 consumer complaints on file.

#10662729December 8, 2014
SEAT BELTS, AIR BAGS
I WAS IN A VERY MINOR ACCIDENT ON 12/6/14 AT APPROXIMATELY 6:00 PM IN AUSTIN, TX (ON LOOP 1 NEAR FM 2222). I REAR ENDED ANOTHER VEHICLE. THE AIRBAGS DID NOT DEPLOY BECAUSE I WAS NOT GOING FAST ENOUGH (I GUESS). HOWEVER, THE COMPUTER INDICATED THE AIR BAGS WERE DISABLED. ADDITIONALLY, THE DRIVER'S SIDE SEAT BELT WAS LOCKED MAKING IT INOPERABLE. ALTHOUGH THE CAR WAS DRIVABLE, THE INOPERABLE AIRBAGS AND SEAT BELT MADE THE CAR EXTREMELY UNSAFE TO DRIVE. BEING THAT IT WAS SATURDAY EVENING, I HAD NO CHOICE BUT TO DRIVE IT. I AM VERY UPSET THAT HONDA PUT ME IN THIS SITUATION. ACCORDING TO OTHER HONDA OWNERS WHO HAVE HAD MINOR FRONT END COLLISIONS, THIS IS THE STANDARD CAR RESPONSE. THIS NEEDS TO BE RECTIFIED. IT IS NOT ONLY A RACKET THAT FORCES HONDA OWNERS TO TAKE THEIR CARS TO THE DEALERSHIP, IT ALSO JEOPARDIZES OUR SAFETY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10660062November 21, 2014
EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT STATED THAT THE REAR DRIVER SIDE TAIL LIGHT BURNED OUT WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SIDE TAIL LIGHT WAS IN THE PROCESS OF FAILING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE ENTIRE REAR TAIL LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630826September 4, 2014
WHEELS, TIRES
VEHICLE PURCHASED 07/12/2010 WITH 520MI ON ODOMETER ON 3 DIFFERENT OCCASIONS A WHEEL SENSOR FOR THE TPMS HAS FAILED. THE FIRST TWO WERE REPLACED UNDER VEHICLE WARRANTY, NO QUESTIONS ASKED. TOOK THE VEHICLE TO HENDRICK HONDA OF BRADENTON FLORIDA ( THE ONLY SHOP TO DO ANY WORK ON THIS VEHICLE!) ON 09/04/2014 I TOOK IT IN FOR AN OIL CHANGE AND THE TPMS ERROR THAT I'M SO GETTING USED TO...THE SERVICE ADVISER STATED IT WOULD COST OVER $200 DOLLAR TO REPLACE (NOT IN THE BUDGET THIS WEEK). HE WOULD NOT TELL ME WHICH WHEEL HAD THE BAD SENSOR ( I JUST WANTED TO KNOW IF IT WAS A NEW FAIL OR AN OLD ONE) SHOP WOULD NOT GIVE ME THAT INFORMATION!!!! I ASKED FOR THE TPMS SYSTEM TO BE DISABLED AND WAS TOLD THAT IT CANNOT BE....IT IS FEDERALLY MANDATED SYSTEM...NOW ONE WOULD THINK THE WHEEL SENSORS ARE PART OF THE MANDATED SYSTEM RIGHT? NO, THEY ARE NOT SAID THE SERVICE ADVISER ...A FEDERALLY MANDATED SYSTEM WOULD BY DESCRIPTION BE EQUAL TO THE SUM OF ALL OF IT'S PARTS CORRECT??? NO EVEN THIS BEING THE THIRD FAILURE IN 4 YEARS THEY WOULD NOT REPLACE A MAJOR PART OF THE VEHICLES SAFETY SYSTEM WITH A PATTERN OF FAILING. SO NOW THEY CROSS ROTATED THE TIRES, AND I HAVE NO IDEA WHICH IS THE BAD WHEEL....SAFETY FIRST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606314June 26, 2014
SERVICE BRAKES, HYDRAULIC, AIR BAGS
WHILE PULLING INTO A PARKING PLACE AT A NEIGHBORHOOD GROCERY STORE, I STEPPED ON THE BRAKE AND THE CAR ACCELERATED WITH A HUGE LUNGE INTO THE CAR FACING ME. IF THE OTHER VEHICLE HAD NOT BEEN A LARGE VAN I WOULD HAVE NOT HAVE BEEN ABLE TO STOP THE CAR BECAUSE AT THAT POINT I LOST COMPLETE CONTROL OF MY VEHICLE. JUST THINKING OF WHAT 'MIGHT HAVE BEEN' IS TERRIFYING! IN SEARCHING THE INTERNET I FOUND AT LEAST FOUR OF THESE UNINTENDED ACCELERATION ACCOUNTS..... SAME CAR, SAME YEAR, SAME MODEL. NO RECALL YET BUT THERE SHOULD BE. DAMAGE IS EXPECTED TO BE AROUND $5K.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10575351March 28, 2014
STEERING
A BOLT THAT ATTACHES THE STEERING WHEEL TO THE STEERING COLUMN WAS FOUND TO BE LOOSE DURING A VEHICLE REPAIR. (I BROUGHT THE CAR IN FOR REPAIR TO A HONDA DEALERSHIP SERVICE DEPARTMENT BECAUSE THE STEERING DIDN'T FEEL RIGHT AND MADE UNUSUAL SOUNDS DURING VEHICLE OPERATION.) DESPITE MY HAVING AN EXTENDED WARRANTY ON THE VEHICLE (AND THE MALFUNCTION BEING A CLEAR SAFETY ISSUE), HONDA REFUSED TO PAY FOR THE REPAIR PERFORMED BY A HONDA DEALERSHIP. "[XXX]," AN EMPLOYEE OF THE HONDA SERVICE CONTRACT DEPARTMENT (SHE WOULDN'T GIVE HER LAST NAME), SAID THE STEERING ISSUE WAS CONSIDERED AN "ADJUSTMENT" AND THEREFORE NOT COVERED BY THE WARRANTY. THE HONDA DEALERSHIP SERVICE DEPARTMENT, FOR ITS PART, SAID THE BOLT WAS AT RISK OF BECOMING LOOSER AND IMPAIRING STEERING OF THE VEHICLE IF THE REPAIR WERE NOT MADE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565422February 22, 2014
SEATS
I BOUGHT HONDA INSIGHT 2010 LX MODEL BACK IN JAN 2011. CAR SEATS ARE VERY UNCOMFORTABLE AND CAUSES PAIN IN THE BACK. I HAVE BEEN HAVING ON SCALE 1 TO 10 LEVEL, AROUND 1, PAIN IN MY LOWER BACK BODY. I WOULD LIKE TO FILE A COMPLAINT AGAINST HONDA CAR SEAT CONDITIONS AND LIKE SOME ACTION TO BE TAKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553126November 20, 2013
SEAT BELTS
WHILE BRAKING HARD TO AVOID IMPACTING VEHICLE STOPPED ON HIGHWAY SEAT BELTS LOCKED UP AND NOW WILL NOT RELEASE. HONDA DIAGNOSTIC INCORRECTLY STATES SRS SYSTEM WAS TRIGGERED BY IMPACT - CAR SUSTAINED NO DAMAGE. RECOMMENDATION IS TO REPLACE FRONT SEAT BELTS AT $345.62 EACH AND SRS CONTROL UNIT AT $680.42, PLUS LABOR. AMERICAN HONDA CUSTOMER SERVICE STATES THAT THE SEAT BELT SYSTEM PERFORMED AS IT SHOULD. IT IS LOGICAL FOR PASSIVE RESTRAINTS, LIKE AIR BAGS, TO WORK ONLY ONCE, BUT ILLOGICAL FOR SEAT BELTS TO FAIL AFTER ONE USE. APPARENTLY HONDA CONSIDERS SEAT BELTS THAT WORKS ONCE A SUCCESS. IN FACT THIS ACTIVE RESTRAINT SYSTEM FAILED AFTER ONE USE, LEAVING HONDA DRIVERS UNABLE TO OBEY THE LAW AND BUCKLE UP WHILE DRIVING BEFORE THEY PAY $1500+ FOR AVOIDING A COLLISION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545453September 26, 2013
VISIBILITY:GLASS, SIDE/REAR
I AM DRIVING THIS HONDA INSIGHT FROM LAST 2 YEARS AND LATELY I FOUND THAT WHEN I DRIVE ON HIGHWAY AT THE SPEED MORE THAN 60 AND OPEN THE REAR WINDOW PANES THE CAR MAKES LOT OF NOISE AND SHAKES. WHEN I REACHED OUT TO HONDA DEALER PER THE DEALER THAT IS BUFFETS ONLY, I AM NOT SATISFIED WITH THE EVALUATION DONE BY THE SERVICE MANAGER AT THE DEALERSHIP, AND HONDA ALWAYS SENDING ME TO DEALER FOR THE REVIEW. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543423September 13, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE BECAME INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A BRUISE SPINAL CORD, MULTIPLE FRACTURES IN THE VERTEBRAE, BROKEN RIBS, COLLAR BONE FRACTURE LACERATIONS, AND A STOMACH PUNCTURE IN THE LARGE INTESTINE. THE PASSENGER SUSTAINED BROKEN RIBS, A COLLAR BONE FRACTURE, A FRACTURED VERTEBRAE, PARALYSIS ON RIGHT SIDE AND A FRACTURED JAW. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TO A DEALER. THE VEHICLE HAD NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG DEPLOYMENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10537276August 26, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT STATED THAT BOTH TAIL LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE TAIL LIGHT ASSEMBLY WOULD HAVE TO BE REPLACED. THE DRIVER'S SIDE TAIL LIGHT ASSEMBLY WAS REPLACED BUT NOT THE PASSENGER'S SIDE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498518February 18, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, SERVICE BRAKES
THE CAR WAS TRAVELING AT A VERY SLOW SPEED (<10 MPH) IN A PARKING LOT WITH THE DRIVER ATTEMPTING TO MANEUVER THE CAR INTO A PARKING SPACE. THE DRIVER WAS APPLYING NO PRESSURE ON THE GAS PEDAL; THE CAR WAS IN DECELERATION. WHEN THE DRIVER STEPPED ON THE BRAKE PEDAL TO STOP, THE ENGINE ACCELERATED AND THE CAR LURCHED FORWARD UNEXPECTEDLY. AS A RESULT, THE CAR WENT OVER THE PARKING BARRIER INTO THE BASE OF A PARKING LIGHT CAUSING SIGNIFICANT FRONT END DAMAGE TO THE CAR ($6,000). THE DRIVER HAS EXPERIENCED A FEW OTHER SITUATIONS WHERE THE CAR ACTED IN A SIMILAR MANNER. WE BELIEVE THIS UNEXPECTED ACCELERATION ISSUE POSES A SERIOUS SAFETY HAZARD. WE ARE WORKING WITH THE LOCAL HONDA SERVICE DEPARTMENT TO ISOLATE AND FIX THE PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10486177November 27, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT STATED THAT HE WAS UNABLE TO SEE WHEN A VEHICLE WAS LOCATED TO REAR LEFT OR RIGHT HAND SIDE THROUGH THE REAR WINDOW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THERE WAS NOTHING THAT COULD BE DONE IN ORDER TO CORRECT THE PROBLEM. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 32,000. UPDATED 12/31/12 *BF UPDATED 01/03/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471153August 16, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. WHILE DRIVING APPROXIMATELY 70 MPH, THE EXTERIOR RUBBER TRIM DETACHED FROM THE VEHICLE AND ONTO THE HIGHWAY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470600August 14, 2012
TIRES, TIRES:TREAD/BELT
MY HONDA INSIGHT CAME NEW WITH THE DUNLOP SP 31A TIRE. I DO NOT DO EXTREME, HARD CORNERING OR RACE DRIVING, THIS IS SIMPLE A COMMUTER VEHICLE. THERE WAS ABOUT 3/32 TO 2/32 OF AN INCH OF TREAD LEFT, ON ALL FOUR TIRES. ON 7/25/12 I DROVE TO THE STORE AND NOTICED THE DRIVER SIDE FRONT TIRE HAD A DEFECT. THE TREAD HAD SEPARATED FROM THE TIRE ON BOTH THE INSIDE AND OUTSIDE OF THE TIRE BUT WAS STILL LOOSELY CONNECTED IN THE MIDDLE. I TOOK MY VEHICLE TO A TIRE STORE TO REPLACE ALL FOUR TIRES. I FELT VERY UNSAFE WITH THE DUNLOP TIRES SO I REPLACED ALL FOUR, FEARING THIS WOULD HAPPEN AT A HIGH SPEED AND THE RESULTS COULD BE FATAL. (THE DEFECTIVE TIRES ARE NOT AVAILABLE) I DID SOME RESEARCH ABOUT PEOPLE THAT HAVE THIS SAME SIZE TIRE, ON THE SAME VEHICLE (HONDA INSIGHT). I NOTICED SEVERAL ISSUES OF A SIMILAR NATURE. FOR EXAMPLE, TREAD SEPARATION, FAST WEAR, CRACKING AND BUBBLING. IT SEEMS TO ME THAT THERE COULD BE A MAJOR ISSUE WITH THESE TIRES THAT COULD JEOPARDIZE THE SAFETY OF SEVERAL PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465360July 12, 2012
VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE JERKED FORWARD AND SUDDENLY ACCELERATED. THE VEHICLE CRASHED INTO A BUILDING AND THE AIR BAG DID NOT DEPLOY. NO ONE WAS INJURED AND THE FRONT OF THE VEHICLE WAS DAMAGED. THE POLICE WERE NOT NOTIFIED. THE INSURANCE COMPANY WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NEED TO INSPECT THE BLACK BOX FOR FURTHER INFORMATION. THE FAILURE MILEAGE WAS 25,000. UPDATED 7/31/12 *CN UPDATED 08/01/12
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10465286July 11, 2012
AIR BAGS, VEHICLE SPEED CONTROL, SERVICE BRAKES
WHILE PARKING THE 2010 HONDA INSIGHT IN MY GARAGE, I HAVE TO VEER TO THE RIGHT AND THEN BACK THE CAR TO GET INTO THE GARAGE. AS I WAS VEERING TO THE RIGHT AND CLOSE TO THE HOUSE THE INSIGHT SUDDENLY ACCELERATED, AND WHEN I PUT THE BRAKES THEY DID NOT RESPOND ,INSTEAD THEY LOCKED AND THE VEHICLE CONTINUED TO ACCELERATE IT HIT THE SIDE OF THE HOUSE, PART OF THE AIR CONDITIONER PIPE ON THE BRICK WALL, HIT SHRUBS AND A PLASTIC FENCE & THE 4X4 POLES BURIED IN THE GROUND BENT AND WERE SHEERED/ THE IMPACT DEPLOYED THE AIR BAG WHICH HIT ME IN THE FACE AND THE LEG CAUSING AN ABRASION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10461696June 13, 2012
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
HONDA INSIGHT HYBRID - UNPREDICTABLE ACCELERATION COMBINED WITH LOCKING OF THE BRAKES CAUSED THE CAR TO MOVE FORWARD AT AN ACCELERATED RATE WITH NO CONTROL, TWICE IN A SHORT TIME SPAN. FIRST INCIDENT WAS DEC.2011, SECOND IN JAN. 2012. THIS DID NOT HAPPEN IN PREVIOUS 1 1/2 YRS. I OWNED THE CAR. I HAD AN ACCIDENT THE FIRST TIME GOING VERY SLOWLY UP A HILL AT 10:AM WITH CLEAR ROADS. THE LIGHT WAS RED AND I BRAKED TO SLOW DOWN AND WHEN CRAWLING, SLIGHTLY RELEASED THE BRAKE TO ROLL FORWARD, BUT THE CAR ACCELERATED 6 FEET FROM A SMALL TRUCK IN FRONT OF ME.I FELT LIKE I WAS BEING PUSHED FROM BEHIND. I PUMPED BUT THE BRAKES WERE LOCKED. CAR WENT FORWARD VERY SLOW UPHILL. I TAPPED THE TRUCK. MY DAMAGE WAS A SMALL CHIP IN MY PLASTIC PLATE COVER. HIS FENDER FELL DOWN. WE REPORTED THE ACCIDENT AND WILL IMPACT MY INSURANCE. I THEN DECIDED TO GET SNOW TIRES. SECOND TIME WAS IN FRONT OF A COLLEGE, IN RUSH HOUR TRAFFIC, SLOWING DOWN FOR A RED LIGHT. THERE WERE KIDS, CARS ALL AROUND ETC., EVERYONE SLOWING DOWN, COMING TO A STOP. THERE WAS SNOW AND ICE ON THE ROAD. I HAD NEW SNOW TIRES, I BRAKE, THE CAR SLOWED DOWN, I RELEASED THE BRAKE A LITTLE, INSTEAD OF MAINTAINING THE SLOWER SPEED, THE CAR ACCELERATED. I BRAKE AGAIN QUICKLY, BUT I WAS ON ICE AND THE BRAKES LOCKED. I SLID AS IF BEING PUSHED. I TURNED INTO A SMALL SNOW BANK JUST IN FRONT OF THE SIDEWALK AND THE CAR STOPPED. I TOOK IT TO THE DEALER WHO CHECKED FOR 3 WKS. THEY SAID NO PROBLEMS. SUGGESTED THE FLOOR MATS? SEVERAL OTHER 2010 INSIGHT OWNERS HAD SIMILAR PROBLEMS ALL WHO SAID THE DEALERSHIP COULD FIND NOTHING WRONG. IF IT WAS THE FLOOR MATS IT WOULD HAVE BEEN HAPPENING ALL THE TIME! I ASKED THE DEALERSHIP TO BUY THE INSIGHT BACK FROM ME. I TOOK A $10,000. LOSS. I AM SO RELIEVED IT'S WORTH IT. NOTE: I'M IN CANADA SO I HAD TO PUT YOUR ADDRESS IN ORDER FOR MY COMPLAINT TO GO THROUGH. ALL CAR PROBLEMS IN NA SB TOGETHER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10455377April 16, 2012
SERVICE BRAKES, HYDRAULIC
THE CAR WON'T STOP COMPLETELY AND KEEPS GOING FOR ANOTHER 2 TO 3 SECONDS IF IT HITS A BUMP DURING BRAKING. MY CAR IS SERVICED AT THE HONDA DEALER EVERY 5000 MILES SINCE I GOT IT BACK ON JULY 2009, THEREFORE, IT COULDN'T BE LACK OF MAINTENANCE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450021March 2, 2012
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
IN JANUARY 2012, MY CAR THE 2010 INSIGHT, "UNPREDICTABLY ACCELERATED, THEN AT THE SAME TIME, THE BRAKES LOCKED". THIS CAUSED THE CAR TO MOVE FORWARD AT AN ACCELERATED RATE WITH NO DRIVER CONTROL. IT HAPPENED TWICE IN A SHORT TIME SPAN BUT DID NOT HAPPEN IN THE PREVIOUS 1 1/2 YRS THAT I'VE OWNED THE CAR. I HAD AN ACCIDENT THE FIRST TIME. IT IMPACTED MY INSURANCE. THE SECOND TIME I WAS LUCKY. I DO NOT WANT TO RISK A THIRD TIME. I'M AN EXPERIENCED CAREFUL DRIVER AND THESE INCIDENTS WERE NOT NORMAL. I HAVE DRIVEN TRUCKS, VANS, CARS, AUTOMATIC AND STANDARD IN EVERY TYPE OF CANADIAN WEATHER. THIS HAPPENED TWICE IN THE SAME WAY CAUSING A LOSS OF CONTROL. I WAS GOING 1 MILE PER HOUR THE FIRST TIME, WHILE SLOWING DOWN FOR A LIGHT. I FELT LIKE SOMEONE WAS PUSHING ME AND I WENT VERY SLOWLY UPHILL INTO THE REAR END OF THE VEHICLE STOPPED AT THE RED LIGHT. THE SECOND TIME AGAIN I WAS SLOWING DOWN FOR A LIGHT, GOING 2 MILES PER HOUR ON A FLAT SURFACE. I HAD TO GO OFF THE ROAD AND HIT A SNOW BANK TO STOP. I DETAILED THE INCIDENTS AND ESCALATED TO HONDA CANADA AND MY DEALERSHIP. I GAVE THE DEALERSHIP THE CAR TO TEST. I WANT TO TRADE IT FOR A CIVIC. THEY TRIED TO BLAME THE PROBLEM ON THE FLOOR MATS WHICH IS NOT LOGICAL SINCE THE PROBLEM DID NOT OCCUR EVERY TIME I BRAKED. AFTER KEEPING MY CAR FOR 2 WEEKS THEY REPLIED, COMPLETELY IGNORING THE LOCKED BRAKE ASPECT, AND TOLD ME THEY COULD NOT FIND A PROBLEM WITH THE ACCELERATION SYSTEM. SO. THEIR OFFICIAL DOCUMENTED REPLY IGNORES THE PRIMARY PROBLEM, DEALS WITH THE SECONDARY PROBLEM AND DENIES THERE IS ANY PROBLEM. I HAVE TO PERSIST. I DON'T WANT TO DIE OR HURT OR KILL ANYONE. A RECALL IS WARRANTED. I AM REPORTING THE ENTIRE MATTER HERE, BECAUSE AFTER THEY REPLIED SAYING THERE IS NO PROBLEM, I SEARCHED ONLINE WHERE I FOUND OTHER SIMILAR COMPLAINTS. NOTE: I LIVE IN CANADA. I USED YOUR STATE AND ZIP CODE AS THERE WAS NO OTHER OPTION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10423262September 5, 2011
SUSPENSION
MY 2010 HONDA INSIGHT FAILED ITS SAFETY INSPECTION DUE TO EXCESSIVE WEAR ON BOTH FRONT TIRES AT APPROXIMATELY 17750 MILES. THE WEAR WAS NOT IN THE TREAD DEPTH BUT IN THE RUBBER BETWEEN THE TREAD AND THE SIDEWALL OF THE TIRE. THE REPAIR SHOP SHOWED ME THE SPOTS WHERE THE RUBBER WAS ALREADY DOWN TO THE SECOND LAYER. THEY ENCOURAGED ME TO TAKE THE CAR BACK TO THE DEALER WHO ONLY CHECKED FOR TREAD DEPTH AND TOLD ME THE TIRES WERE FINE. I WENT BACK TO THE ORIGINAL REPAIR SHOP AND REPLACED THE TWO TIRES AND HAD A FRONT END ALIGNMENT DONE. THE RESULTS OF THE ALIGNMENT INDICATED THAT WHILE BOTH WHEELS WERE WITHIN SPEC, THEY WERE BOTH AT THE OUTER EDGES MEANING MY WHEELS WERE FACING LIKE THIS\ /. I TOOK THE TIRES AND THE ALIGNMENT REPORT TO THE DEALER AND HAVE HEARD NOTHING SINCE BUT I RECEIVE A DISCOUNT COUPON FOR WHEEL ALIGNMENT EVERY MONTH FROM HONDA. I WOULD HAVE THOUGHT THAT I HAD A ONE OF A KIND PROBLEM BUT THE REPAIR SHOP HAS TOLD ME THAT THEY HAVE FOUND AND CORRECTED THE SAME PROBLEM ON MULTIPLE INSIGHTS IN THE PAST 5 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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