Honda Civic Complaints

16,711 consumer complaints on file.

#11516806April 12, 2023
STEERING, LANE DEPARTURE: ASSIST
* At times the steering wheel locks up and won't allow you to make adjustments in either direction while you are driving. The steering seems to freeze up. The steering then all of a sudden seems to release in response to you trying to correct the direction of the car. This causes the car to then jerk while it feels like the steering releases. It also feels as though you are fighting with the steering to keep car going correct direction. Very annoying and concerned about my safety. It is available for inspection and has been inspected by Pensacola, FL Honda. The first time was in 2022 and they found nothing wrong - despite my concerns and I feel the problem obvious. Problem persisted. Had others drive as I thought I was being crazy. In 2023 I returned to same dealership was told known problem. Electronic power steering rack. Part on back order until July 2023. In military and have to drive this car over 1000 miles end of May 2023. Getting run around from same Honda dealership and American Honda Motor Co. I am concerned for my safety with the drive I must make. Dealerships are independent and don't work together. American Honda Motor Co. independent of dealerships. Have to have part ordered with order number for try and get help from American Honda Motor Co. Was told to have part ordered by Honda dealership in Omaha, NE by American Honda Motor Co. Need part before drive of 1000 miles made. I have done this and now I wait. Concerned about my safety and others when I drive this vehicle. I have no other vehicle to drive. I saw NHTSA on 3/25/23 investigating what I feel is this problem. Risk associated with problem "which increases the risk of a crash and injury." Very frustrating such a rich company with net worth of $45 billion dollars worries about profit over safety. *No warning lamps or messages have ever appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516656April 12, 2023
STEERING
Steering wheel is sticking and on highway or freeway it causes the vehicle to be hard to steer. I have already been to dealership twice about it. This is an unsafe issue even with me being an experienced driver. Please help as I want to avoid any incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516609April 11, 2023
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
There are two issues that I want to report: 1. While using the adaptive cruise control on the freeway, I was cruising at about 65 MPH and my adaptive cruise control turned off by itself. My car began to decelerate with vehicles approaching my rear bumper rather quickly. I was not able to reengage the adaptive cruise control at all. 2. While driving on the freeway, I noticed my steering was not steady or stable. I would steer just a little bit to maintain my lane and the steering did not respond so I pushed the steering wheel a little more and the steering was sticky. So I pushed harder and the steering did move but it moved more than just enough to maintain my lane so I was weaving in my lane as I tried to make the corrections.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516390April 10, 2023
STEERING
Steering wheel is starting to stick at high speeds, typically while driving on the highway. When you make small adjustments to stay straight/in the lane there is momentary resistance as if the power steering isn't working. I know this has been reported on 22-23 Civics, but if you look on forums it is happening in 16-18 models, and people are being told they need a whole new steering column for $3000 since it's out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516409April 10, 2023
STEERING
While driving straight or even turning my steering wheel feels sticky and has a clicking noise and also while making a u turn or a night turn the steering wheel gets stuck at a spot and have to jerk it back to regular. I’ve had many close accident incidents where the steering wheel caused an issue and it is starting to be a daily issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516148April 9, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Collision Mitigation System has spontaneously engaged 4 times with no obstacles in front or to the side of my car. 3 incidents were on city streets with a low rate of speed. The 4th incident happened on the freeway at about 65MPH! I had no vehicles in front of me or to the side of me but I had several behind me. The car came to a screeching halt on the freeway with a truck behind me. Thankfully the truck was far enough behind that he was able to maneuver around me. I was able to get the car going and pulled over to the shoulder of the freeway and threw up because I thought for a moment that I might die if the truck had slammed into me. It was very close and the truck driver was pretty angry as he passed. There were no obstacles in any of the 4 instances. I asked about the issue during the next routine tune up but was told they couldn't replicate it and no codes from the car. It's happened 4 times since June 2021 when I bought the car brand new from the Honda dealership. I'm scared to get on the freeway now after that last incident. They can't replicate it they said - so now what do I do with a car I can't rely upon to be safe?
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11516074April 8, 2023
UNKNOWN OR OTHER
My air conditioner has gone out for the 3rd time. Fits the air condenser is replaced, and then the evaporator core. Now stating the compressor. With a newborn baby infant my ac blowing hot air does not help and could cause a heat stroke! Summer days are approaching in California which are dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516110April 8, 2023
AIR BAGS
Air bag light came on sometime back. Took it to dealer from where we purchased the car and we were told a specific part had failed which came up during Airbag Diagnostics - 77900-TR0-A11 (Reel). Had it replaced per Dealer suggestion. Dealer 'OPEN ROAD HONDA, Edison, NJ'. However the light came back up again. Now the Dealer is saying the Airbag Control Unit is malfunctioning and now I have to replace this part. Please check if there are recalls associated with this model Honda Airbags.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516111April 8, 2023
STEERING
Highway driving in the mountains. When making minor, stay-in-my-lane corrections the steering stopped being smooth. It felt like it was binding or sticking and would require more pressure to change direction then it would pop to another sticky spot. It sometimes adjusted too much and required a re-correction in the opposite direction. At no time was this enough to cause me to steer out of my lane but it was alarming.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516120April 8, 2023
STEERING
I've seen on forums many people complaining 11th gen civic having what's being called as "sticky steering". For a few months now my steering has felt weird. Lots of times when driving my steering feels sticky or stuck. Minor adjustments I want to make is troublesome. The steering wheel feels sorta stuck in place and I have to yank a little hard to correct it. There's is also a clicking noise when making these adjustments. The steering wheel makes like a clicking sound when doing these adjustments. My car sometimes has smooth steering with effortless adjusting but usually it feels stuck and sticky.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516077April 8, 2023
STEERING
When I am driving above 30-40 MPH and I am turning, it would be easy to steer one way and then when I steer back straight, the steering wheel would feel like its stuck and difficult for me to steer back straight. When I am steering back straight, it feel like the car jerks and the steering gets stiffer than usual.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515898April 7, 2023
STEERING
On multiple occasions, at higher rates of speed, namely on interstates - with speeds around 65 mph and above, I felt as if I was fighting for control of the steering wheel. Example, when attempting to transition to the next lane over, I would attempt to easily shift the steering wheel in the direction of the lane that I’m intending to change into and I felt the steering wheel fighting me for control. This happened on multiple occasions. It often led to an over-correction on my end, as it caused panic. Then, when driving, again at a high speed on the interstate, when attempting to guide the car through general directional lane shifts, again, I felt the car retaining grip if the wheel and what felt like fighting me for control of the steering. It became so bad and concerning, that I would no longer take it onto the interstate. When traveling at much lower speeds on community roadways, when engaging tight right turns, a clicking sensation was felt within the tightest portion of the turn. I did leave it with the dealership for a few days and was told they were unable to replicate the issue. I noticed though, that the mileage in and out on the paperwork was identical, so I’m not even sure if they did indeed perform any type of testing, namely road/testing. Without the concern being addressed seriously, I had no choice other than to trade it in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515896April 7, 2023
FUEL/PROPULSION SYSTEM
Fuel efficiency exceptionally poor. Owned for over 1.5 years with 8500+ miles accumulated, rarely met published ratings. Achieved 280 miles per tank, roughly 23/24 mpg average. Driving style adjusted with no effect. Several others who owned the LX and Sport trims manufactured at the Canadian facility in 2021, we came to the conclusion that our Civics are likely part of the same manufacture error/deficiency that caused such poor fuel efficiency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515887April 6, 2023
STEERING
Steering feels sticky and I have to break it free while cruising on highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515881April 6, 2023
STEERING
While driving my car at speeds above 30mph, the steering wheel starts to 'stick'. It feels like if I don't make any movements with the wheel for more than 1 second, it kind of 'locks' into place, so when I try to move it, I have to put a little more pressure than normal on the wheel to get it to turn. This is dangerous because sometimes when I'm trying to make small, tiny adjustments to slightly turn, the steering wheel won't move until I put more pressure than normal on it. Sometimes this causes me to over-compensate the small movement I want to make, and sometimes it takes longer to turn the wheel than I expect, thus delaying the movement. This is dangerous for both me and other drivers around me. I have not taken the car to the dealer yet because I just got the car 5 days ago and haven't had a chance. However, I looked the problem up online and have seen a large number of people posting about this, with an article stating that the NHTSA was already 'investigating' this problem. I just wanted to document that I am experiencing the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515847April 6, 2023
STEERING
Steering at speeds of 30 mph and higher seem to stick in position and is harder than normal to turn wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515838April 6, 2023
STEERING, SUSPENSION
Steering feels like it sticks when making micro adjustments on highway speed and when it finally budges, it over-exaggerates the adjustment and you end up wandering in your lane or going out of the lane, causing you to swerve out of the lane. Been taken to the dealer 2 times in less than a month and was told they’ve had multiple complaints from other owners about the same problem and have felt it themselves on other ‘22 Civics but since it does not generate an error code when they run a diagnostics, they cannot do anything about it nor can they replace anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515806April 6, 2023
STEERING
Shortly after getting the Civic in 4/22, I had two terrifying experiences with the steering. On the first I had to brake to let a car turn left and as I tried to enter the right lane to go around, the steering wheel locked. The second was on a twisty, curved entrance to a highway. Again, the wheel seemed to jam, and I had to yank it to avoid going on to the other side, this resulted in no grip on the road and I zig-zagged for a bit before being able to right the car. This continued to happen; but foolishly I adapted and learned not to trust the car. It was constantly dangerous to drive: the steering always unpredictable. In 10/22, the flashers were left on, and the battery discharged. All of the warning lights went on and the AAA person told me they would clear with driving. They didn’t. In 12/22, I brought the car to the dealership, believing they could best fix the warning lights. The dealership told me that the rack and pinion was bent and that this was the reason the warning lights were on. When I asked how an 8-month-old car with 1600 miles could have this, I was repeatedly blamed. First, they told me I must have hit a pothole. I did not. Then they told me the car had impact accidents. It did not. I told them these things did not happen. But they told me to put in an insurance claim. I refused to do this and paid them to fix it since I was now clear that the problems with the steering weren’t just something to adapt to, but something very dangerous. Despite my repeatedly asking for photos of the rack and pinion, the dealership refused to provide them. An added insult, they returned the car with a new knocking sound. I took it to my own repair person, and he had to tighten the bolts that they left loose. The mechanic told me that there was no way I could have damaged the rack and pinion unit and there was clearly something wrong with the manufacture of the car. All attempts to receive assistance from corporate Honda were frustrating and futile.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515759April 6, 2023
STEERING
Multiple incidents where steering feels sticky while driving greater than 20mph causing abrupt forceful action to bring back to straight line driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515643April 5, 2023
SUSPENSION, WHEELS
My car is have problems with wheel blance I don’t know why 1 year I have to took my car for alignment 2 or 3 times. It is something really wrong with the spring and the wheel blance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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