Honda Accord Complaints (2023)

232 consumer complaints on file.

#11560115December 14, 2023
STEERING
The contact owns a 2023 Honda Accord. The contact stated while driving 55 MPH and attempting to make a complete turn, the steering wheel needed frequent correction. The contact stated that the electric power steering assist failed to operate as needed. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 5,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558409December 4, 2023
UNKNOWN OR OTHER
Car sunroof exploded while driving on highway, was going 65 on the 75(N central expressway) Dallas,TX. 3 passengers (family) in car and witnessed the incident. Glass shattered and got all over us, minor injuries such as cuts. Almost hit somebody upon explosion and glass shattering which landed on me and passengers, luckily we didn’t crash. Weather was 62 degrees and took place at 10:02 PM so weather wasn’t too hot or too cold to cause the explosion. Super scary as we could have been hit, especially driving on a highway where you can’t stop and pull off right of way. Again no objects were thrown and the car has no other damage but sunroof. Person on roadside said that this has happened before to Hondas and Acuras. After brought to Dealer twice, I was told by Honda that they are not responsible for the car and never offered to even fix it or quote it. I bought/ leased the car 2 months ago and yet they are saying it’s not a manufacturing issue.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11558132December 2, 2023
STEERING, LANE DEPARTURE: ASSIST
When lane keep assist is enabled high speed steering becomes harder to turn left or right, and get sticky at the center position. This leads to an increased effort needed to turn the steering wheel wheel either left or right past the center position
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557789November 30, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I experienced 8 separate malfunctions in the CMBS in 2 days. The systems problems still persists. And it is obvious that Honda is aware of the problem since nothing has changed in 10 years according to reports of the first incidences of the CMBS failures. I drove on the NAFTA super highway which is congested with semi-trucks. As described in the owners manual pg 413 it is obvious there is 1)radio waves interruptions, the car shutters just as the rear of the cab is approached, mostly like the transponders location, 3 occurances this trip but many more in the past 6 months since I purchased the vehicle. 2)Reflection from a trailer pallet bundle wrapped in clear plastic, it was obvious the glare from headlights created a reflection and caused the system to shutter the brakes and flash the BRAKE sign. 3) while driving into a curve with yellow reflective arrows caused the brakes to shutter. 4)in a dangerous construction zone while driving in the right lane against large white concrete barrier, the reflection created a sudden brake shutter. 5)Today, while driving in the rain through a neighborhood street, testing the cruise control at 27mph the brakes shuttered at a puddle reflection. I just got home from the Dealership who has no answers or solutions. And is very aware of the problem. Which in itself sounds unscrupulous. Paying all this money for a safety problem that could easily cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551868October 25, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
When driving the car at 45 mph, warning lights came on for: (1)Vehicle Stability system problem. Reduced traction and handling. See your dealer. (2)Electric power steering system problem. Steering assist reduced. See your dealer. (3)Hill start assist problem. Vehicle my role upon brake release. See your dealer. (4)Adaptive cruise control system problem. See your dealer. (5)Brake System problem. Brake Performance may be reduced. See your dealer. While these messages flashed, the car lost ability to accelerate, steer very well, and brake very well. The car came to a stop after it slowed and I slammed on the brakes as hard as I could. I placed in in park, turned it off, and then turned it back on. It drove normally for a few minutes and then another warning light came on for a few seconds. It disappeared and the car drove normally. The dealer said a code showed up but they couldn't replicate the issue. They ended up replacing the battery because they didn't want to give it back to me without a fix. About 4 weeks later, we were stopped on the highway and in park waiting for over an hour. As we sat there, the warning light came on that said, "Electric parking brake system problem. Parking brake not available. See your dealer." The dealer kept the car for 2 weeks, couldn't replicate the problem, and said there were no codes. They offered no fix. 2 weeks after that, the car flashed up a warning light while driving 5 mph in a parking lot. The warning light said that the "Lane assist" was not operational and that I should contact the dealer. I couldn't take a pic of it because it only flashed up for 5-10 seconds. I'm taking the car in later today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551930October 25, 2023
WHEELS
Purchased the vehicle with 23 miles, notice the ride quality getting worse over the passing months. at 5800k miles or so I had to contact the dealership to report a possible issue so before driving 90 mins to an appointment I checked all wheel lug nuts, 3 lug nuts on the driver side and 2 lug nuts on the passenger side front were not properly torqued at the manufactures plant when built. I had the dealership check the front suspension, and balance of each wheel to find out the front two wheels were not properly balanced at the manufacture plant so the dealership corrected the balance issue. Unfortunately, that did not improve the ride quality which got worse to where it started to feel like the driver side tire was going flat. I took the vehicle to a 3rd party wheel/tire shop and had a road force check on the driver tire which initally showed the tire was defective, contacted goodyear corporate which they provided a credit towards the cost of a new replacement tire. The real issue came forward when the tire shop removed the tire which exposed the rim and a defective part know as a sound-deadening attachment to the rim which upon inspection was actually eating away at the tire from the inside with every rotation while driving. I took photos/video of the rim along with the bad tire to the dealership which was warrantied out and a new rim from Honda and new tire from goodyear was later installed. If i had driven 500 or less miles possibly on the interstate a blowout definitely would have taken place. There's no telling how many other vehicles that could have the same problem. My photos and video speak volume to the seriousness of the matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549881October 13, 2023
SEAT BELTS
if using remote start to start the vehicle, and then you get into the vehicle, the seatbelt chime will not chime after you turn the car all the way on. It will only chime once the engine is powered on initially, during remote start where the driver will not hear it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547893October 3, 2023
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
All of my safety turned off and it says check engine and it won’t stop illuminating and it scares me because this is a 2023 vehicle and I’ve had it for 3600 miles and that’s it and this is like the second time this has done it to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547405September 29, 2023
ELECTRICAL SYSTEM
Accord LX dash says vehicle requires a software update. Car was taken to dealer. Dealer says they hooked car to a computer and says there is no software update available. Dash continues to say vehicle requires software update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544317September 13, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Was driving around 70 mph all the Honda safety equipment started to fail(cruise, power steering, parking, 7 different warnings) brought to dealer is still there car has been OOS for a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544156September 12, 2023
STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
Driving at highway speed (70 MPH) the power assist steering and all of the Honda Sensing suit subsystem totally quit working. The dash had multiple warming lights and dialog box's describing system failures, I continued driving till I could get off of the highway and turned the vehicle off, after about 10 minutes I restarted the vehicle and all systems and steering reset. Drove the vehicle to Lompoc Honda for maintenance diagnostics they found multiple codes but no real cause, the dealership cleared the code per Honda's direction and test drove the vehicle several times. I was told to return if the issue persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543887September 11, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES, LANE DEPARTURE: WARNING
I have had 2 separate experiences with starting my car and the lights on the dashboard come on. A message comes on with rolling alerts that states the automatic emergency braking, steering assist, lane keeping assist, braking assist, hill hold, adaptive cruise control are all turned off. Additionally regenerative braking was also turned off. I took it to two different Honda dealerships for maintenance. (May 8th, July 20). If you wait 30 mins the alert will disappear. My most recent incidence occurred on Sept 2, I was out grocery shopping and the alerts reappeared while in motion. I was very afraid bc I have never had it come on while in motion. From my second visit July 20th I took it to get looked at and they said that they could not re-create the issue. So both dealerships restored the factory settings. Now this is my third time dealing with this. I took it on July 20th to have them update the system bc it continues to alert when turned off that there is a system update. I had to take the care back twice bc the system update kept alerting. While reading other people's issues I see it is connected to getting the system updated. I have paid a lot of money for this car and it only had 39 miles on it. I see that someone else has had this problem in the past. I travel for work and this is certainly an inconvenience. I want to know how serious is this problem and has other people reported this. See NHTSA ID Number: 11533957 for reference. I will be putting my photos on this report to show how the dashboard lights up. In my first visit they thought it had something to do with the electricity or battery as they explained to me, but the problem keeps happening. For the cost of this vehicle someone needs to find out what the issue is and fast. I do not want to have to abandon this care for my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543272September 7, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
March - mpg display rapid fluctuations causing car to use more gas than should. It resolved itself a few weeks after taking it to dealership and them saying it not a problem but I don’t think it should’ve been like that. August 29 - acc stop sensing car in-front me immediately after turning on indicator and sped up resulting in and accident, luckily no one was injured. September 7 - while reversing into a frequently used parking spot the car thought ‘the wall was moving’ it has never done that before. Automatic collision braking activates when vehicle or object is nowhere near the car and almost caused accidents multiple times. I thought this was natural at first but then I heard of others having the same problem.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11541528August 29, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
25AUG2023 At 75 mph multiple vehicle systems failed simultaneously and car lost power. Numerous codes were displayed on the dash in succession. Vehicle's loss of power slowed it rather quickly. Messages that I recall being displayed as the car lost power: TPMS; Brake System, Power Steering, Air bag; Vehicle Stability Assist, etc. Small video clip was taken during the event; however, due to obvious safety issues related to trying to move the car safely to the shoulder of the road during morning rush hour traffic, the video is short. Soon after pulling onto the shoulder the vehicle began flashing all electrical items in the car and then there was complete loss of power including the hazard lights. (other videos were taken of the various flashing warnings and the vehicle's behavior as it finally went into complete failure....however, I am unable to upload to this site.) Vehicle was towed to the nearest Honda dealer. Honda North, Butler PA 16001 28AUG2023 Honda dealer verified that the car logged multiple DTC codes for various systems modules but could not replicate the failure. Car was given a short road test and no issues presented themselves. Honda North requested to keep the car for one more day for further investigation and a longer test ride with more diagnostics. 29AUG2023 Honda North performed a longer (@20 mi) road test and stated the vehicle performed without issue. They explained that they had nothing from Honda engineering to indicate any action to take related to such an event. They again acknowledged that multiple DTC codes were logged and all systems were operational while restating that there was nothing to do unless it happened again and a module failed completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540309August 23, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Well, I don't really know what to do.. Last night the car was sitting in the garage on. And playing a seminar I was watching.on my phone. The keys were nowhere around the car, and the door was unlocked and the car was just sitting there on in the garage. We've only had the car five days, but this worries me.. It reminds me of [XXX] . This is the first year of this body styles and I hope it never does anything weird like this on the freeway (cutting off) or parked in front of a store. Then again this morning the door was unlocked already and didn't beep to open. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539872August 21, 2023
SERVICE BRAKES
The contact owns a 2023 Honda Accord. The contact stated while driving approximately 48 MPH, the brake warning light illuminated, and the vehicle jerked abnormally while coming to a stop. The contact depressed the accelerator pedal aggressively to avoid the vehicle from stopping. The dealer was contacted; however, the vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538797August 15, 2023
FUEL/PROPULSION SYSTEM, SERVICE BRAKES
Regenerative braking system remains applied/engaged/enabled when accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536611August 4, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sunroof shattered while driving down the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536002August 2, 2023
ENGINE
The vehicle has a feature that when transmission is in Park, and certain parameters are met the vehicle engine turns off after 20 minutes. There are no warnings offered. I nearly died when taking a nap in my car on a hot day in my car with a/c running. Then, without warning the vehicle just turned off while I was sleeping. I was woken by a passerby who noticed my overheating body. This is obviously especially dangerous for children. I reached out to Honda and they confirmed this "feature". However, they offered No solution. There should at least be an override on this system for when the weather is severe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535320July 30, 2023
AIR BAGS
I got in a car accident where the front of the car was hit and the car is totaled and the airbags in the front did not deploy. I got injured because my face hit the steering wheel. I submitted a complaint to Honda but they are taking a very long time to have someone go out and investigate the airbags. My insurance needs to take the car away this week
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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