GMC Yukon XL Complaints

683 consumer complaints on file.

#11712083January 20, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
On 8/22/25 was brought to my local GMC dealer for the L87 engine propulsion recall. The dealership tested and said the vehicle passed the test. On 12/3/25 while driving on a multi lane highway the vehicle engine stopped abruptly. The message restart engine appeared on the dashboard. I had to negotiate other vehicle travelling at highway speeds to get to coast off to a side street. The transmission went into "park" and could not be shifted to neutral with a message on the dashboard "transmission cannot be shifted in this configuration". I was blocking the roadway and responding police asked that I attempt to restart the vehicle. I did this numerous times but would not start and the battery ran down. The vehicle was towed to the GMC dealer who said the battery failed and replaced it at my cost even after I told them it was fine and run down from trying to start numerous times while blocking traffic. On 12/17/25 while trying on the same highway, the engine abruptly shut off again in high speed traffic with the same message. I couldn't get fully in the shoulder dye to residual snow from plowing coasting powerless as the vehicle slowed. The transmission locked into park again and I ended up getting towed back to the GMC dealership. They advised me the engine seized up and would have to be replaced. I am still waiting to get the vehicle back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712037January 20, 2026
ENGINE
While driving on a major highway at approximately 60 to 65 mph the vehicle shut down loss of power and steering without any warning lights. I was able to safely maneuver the vehicle to the emergency lane and contacted AAA to have it towed to nearest dealership. A fuel pump module was replaced- I have been following gmc recent recall of 600k which gives same scenario for their larger engine failure not including the 5.3L Ecotec V8 that I own. I experienced the same failure. Although it was fixed as a sensor module fault, I believe it’s a bigger problem that is not being addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712025January 20, 2026
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon XL. The contact stated that while driving at 70 MPH on the highway and attempting to accelerate around a possible drunk driver traveling on the roadway, the vehicle failed to respond as needed. The driver was able to pull over safely. There were no warning lights illuminated. The contact called 911 and called for Roadside Assistance, and the vehicle was towed to a local dealer, where it was diagnosed with an engine failure. The vehicle was not repaired. The vehicle was previously taken to the local dealer to be repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711975January 19, 2026
ENGINE
My family and I received a recall notice from GM. We took the vehicle in promptly and had it "repaired" by an authorized dealer. They replaced the oil cap and placed a sticker in our owner's manual. This Christmas, instead of going to Angel Fire, New Mexico, like we do every year to visit family, we stayed home in the Rio Grande Valley. On December 28, 2025, my family decided to go holiday shopping. With kids home from college, and others off from school, I packed my wife and kids (there are six of us) into our 2023 Yukon XL to go shopping. I was driving down a busy 3 lane road with a 55 mph speed limit. By the Grace of God, I had just turned from the center lane to the right (outer) lane when our Yukon lost ALL POWER and the display read something like "Press Start/Ignition." I was utterly confused because I didn't understand what was happening. The accelerator would not work. My college daughter who was in the back asked "Dad, why did you put it in neutral?" I had not, in fact, put the vehicle in neutral. Scared with the passing traffic and sudden slowing of our Yukon, I had not realized that the vehicle had put me in neutral somehow. I tried to shift or click into the drive, but the vehicle would not respond. At some point my wife started yelling "Memo, GET OVER, GET OVER!!" I was able to coast just into the entrance of a gas station. We waited for a towing company to pick us up. Since the episode, we have now learned about this happening to other people. I can't believe that GM is letting this happen to people. We brought our vehicle in as instructed! We trusted that their "test" showed that our engine was fine. We trusted their alleged fix. I'm still in disbelief that the event occurred. I'm a grown man, and I was frightened when this occurred. I'm thankful to the Lord that one of my kids had not been driving the vehicle, or that we had been on our yearly trip to Angel Fire. Please, please, do your best to ensure that this stops happening to families.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711967January 19, 2026
ENGINE
Starting at around 1300 miles, we noticed jerking upon acceleration. We took it into the dealership at 1500 due to a check engine light. They replaced the coil in cylinder 1. Then again at 3200 miles, we took it back in for the jerking sensation. They could not replicate the problem. At 4380 miles, we took it back to the dealer for the same issue. They drove it 580 miles and found the lifter valves in bank 1 to need replacement. The repair was performed and then on Saturday 1/17/2026, the car started giving check engine lights every time we accelerated. It would jerk non stop. The car hesitates during acceleration and feels like someone is pressing on the brake as we are accelerating, causing a jerking motion. Coming from a stop, the car feels like it has a hard time accelerating, almost like it is moving against a hard force to try to come up to speed. The car is at the dealer again today for this issue. It is unsafe to drive due to the hesitation during acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711888January 19, 2026
ENGINE
While driving my Yukon it felt like there was an issue while it was trying to shift gears. the vehicle would sort of jerk while it was shifting. there also began to have a knocking sound as I drove. I had my children in the car, making this a more stressful situation. Having issues while driving on a highway with other vehicles driving at high speeds. Your vehicle having issues accelerating onto said highway as well. This all happened with only 68,445 miles on the vehicle. I called to schedule an appointment, drove it into the GM dealership. They stated that the lifters needed to be replaced and it would not be covered. As well as a rental vehicle not being covered, so both items came out of pocket. As I drove home from the dealership after they assured me everything was great, the engine light came on. Brought it back into the dealership to fixed again! This time it was the catalyst converter. This issue was covered by warranty somehow even though they stated it was tied together.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711753January 18, 2026
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Good afternoon, My 2023 GMC Yukon XL AT4 with the 6.2L L87 engine (approx. 61,000 miles) suffered a sudden and complete engine failure at highway speed while I was driving between Canton, OH, and Columbus, OH, on the expressway, returning to my home in Cincinnati. There was no warning before the engine lost all power and propulsion. I was traveling in the left lane of the interstate in moderately heavy traffic. When the engine shut down, I only had steering and braking available to me. In addition to losing all propulsion, I also lost all electronics, and there was no shoulder. The complete dashboard shut down. The only reason there was not a collision was that the traffic around me could see what was happening and slowed down themselves. I coasted on through the onramp and found a shoulder where I had three lanes of traffic on my left and two lanes on my right. Less than two months before this incident, the vehicle had been inspected and serviced by an authorized GM dealer, and no engine issues were identified. I was given no indication that the engine was at elevated risk of failure. After the breakdown, GM and the dealer determined that the failure falls under GM Safety Recall N252494002 / NHTSA Campaign 25V274000, which involves internal engine defects in the 6.2L L87 that can cause a loss of propulsion in certain GM trucks and full‑size SUVs widely used as family vehicles. GM is replacing the engine, extending the warranty, and providing a loaner, but this does not change the fact that my family was exposed to a serious safety risk, nor does it address the possibility that other owners may experience sudden loss of propulsion even after their engines “pass” dealer inspection. I am submitting this complaint so NHTSA is aware that a recalled 6.2L L87 engine, inspected shortly beforehand, still failed without warning at highway speed in a primary family‑hauler vehicle, creating a dangerous situation. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710415January 12, 2026
ENGINE
The engine experienced a catastrophic mechanical failure after the vehicle had been inspected by the manufacturer and certified as compliant with an engine recall. The failure occurred after the recall remedy/inspection was completed. The engine lost functionality while the vehicle was in use, resulting in loss of propulsion and the vehicle becoming disabled, requiring towing. The engine is currently available for inspection and is awaiting major powertrain repair at an authorized dealership. The sudden engine failure created a safety risk due to unexpected loss of power while driving. No collision occurred. The issue has been confirmed by an authorized dealership. The vehicle had previously been inspected by the manufacturer as part of the recall process prior to the failure. Prior to the failure, there were no known warning lamps or messages indicating an imminent catastrophic failure. The failure occurred after the vehicle had passed the recall inspection. This appears to be a post-recall remedy failure. I am concerned that the recall inspection did not adequately prevent the known defect, as the engine failed after being certified as compliant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710376January 12, 2026
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Vehicle Status: Brand New Current Mileage: Approximately 10,000 miles Incident Description On 1/8/26, while operating the vehicle on the interstate at highway speeds with cruise control engaged, the Check Engine light began to flash. Simultaneously, the vehicle’s warning system issued an alert stating that the engine oil was excessively hot. Immediately after these warnings, the engine began to emit a loud knocking sound and lost all power, shutting off completely while in motion. I was able to safely maneuver the vehicle to the shoulder of the road. Post-Failure Observations Upon inspection under the hood, I noted the engine was radiating extreme heat. I allowed the engine to cool completely before attempting a restart. While the engine attempted to turn over, it failed to start. Diagnostic Alerts Following the mechanical failure, I received multiple critical notifications via the GMC mobile app citing various engine failure errors. Summary Given that this vehicle is brand new with only 10,000 miles, a catastrophic engine failure of this nature is unacceptable. The vehicle was being operated under normal highway conditions when it became inoperable, posing a significant safety risk. I am seeking a full diagnostic review and a permanent resolution under the manufacturer's warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710011January 9, 2026
ENGINE
The car suddenly experienced engine failure while driving at highway speed (about 70 mph). The check engine light, as well as several other warning lights (Traction control, electronic stability control, etc) came on immediately before a metal-on-metal clunking sound and then loss of power. I was able to pull the car over to the side of the highway, and because of the clunking sound, felt it was unsafe to drive further and had it towed to a local dealer. The car has about 42,000 miles on it, in perfectly maintained condition, with all services performed at the Dealer per the recommended schedule.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709915January 9, 2026
ENGINE
The contact owns a 2021 GMC Yukon XL. The contact stated that while driving at an undisclosed speed, the vehicle lost drive power with several unknown warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709542January 7, 2026
ENGINE
Vehicle engine stopped working at 5200 miles. Was driving on highway and immediately stopped. Vehicle would not start. Towed to dealership and next day dealer confirmed that the engine needed to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709520January 7, 2026
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
I was driving on interstate and thank God I got off the exit and vehicle suddenly cut off. An indicator came on stating to push start to restart vehicle while the vehicle shifted to Neutral on its own. Then a Low oil pressure sign came up on dashboard. I tried push start again and nothing happened. Lucky by this time I was just off the exit so I was able to come to a stop and shift to Park. I tried push start again and the dashboard just went dark and started making a clicking noise. After some time around 1 min I tried again and it did crank up and I was able to try and get as close the the edge as possible but still in a two lane road on the bridge of an off ramp. I say thank God because 30 seconds sooner I was going around 60mph with my 4 month old in the backseat. Lucky I got to the exit when this happened. From the research I have done apparently this happens a lot to this model I have 2024 GMC Yukon Denali XL. I had a recall for this issues supposedly fixed back in October 2025. Things could of been much worse. Also this all happen coming from just having an oil change done at the dealer. Literally leaving the dealership going home. The dealership loaned me a vehicle they say for 3 days for free after that I may have to pay because it may not be covered by GM which is ridiculous. The vehicle is at the dealer and I will be waiting to hear there analysis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708115December 31, 2025
SERVICE BRAKES, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The image module system has completely failed and never worked in the Yukon. Then it would brake while still accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708039December 31, 2025
ENGINE, POWER TRAIN, SUSPENSION
12/16/25 (evening): Warnings began cycling across the screen: 1) Service ESC, 2) Vehicle Leveling for Stability, 3) Rear Axel System Off, 4) Engine symbol began flashing, and 5) Service Traction Control. I felt vibration/bouncing while driving as well. 12/17/25 9 AM: Took 2021 GMC Yukon Denali to GMC dealership. They ran a computer scan and reported a misfire, but nothing else appeared to be wrong. They told me that sometimes a low battery can cause the warning lights and messages to cycle. They recommended that I keep driving it and return if the warnings appeared again. 12/17/25 9:18 AM: I left the dealership. I drove 4.5 miles, and all the same warning lights came back on. When I pulled into a parking lot, it smelled like my engine was on fire, and dark smoke was coming from my rear exhaust pipe. I called a flatbed tow truck and had the car returned to the dealership. Mileage: 52,285 GMC 2021Yukon Denali XL 6.2L V8 engine Well-maintained with regular oil changes. The dealership told me there was a lifter failure and that the engine could be damaged and would need to be replaced if the cam, pushrods, etc., were damaged. They also told me I was out of warranty by less than 60 days. The dealership said my warranty expired in October 2025, even though my vehicle is a 2021 with only 52,285 miles. They just informed me that the left lifter was replaced at 6,000 miles and that they will replace the right lifter. I am concerned about further damage down the road, given the recalls on the GMC 6.2L engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708021December 31, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2022 GMC Yukon XL. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate, and the engine stalled. No warning lights were illuminated. The contact stated that the failure occurred while driving on a busy highway, and the contact's wife and four minor children were also occupants of the vehicle. The contact stated that the incident was significantly scary. The vehicle was driven to the shoulder of the road, which the contact considered unsafe for him and his family. The contact stated that both the contact and his family, which included a one-year-old child, had to walk to a safe location and sat for more than 40 minutes. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer informed the contact that the repair was covered under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), but the repair could take two months, and the parts needed to be ordered. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 72,020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707972December 31, 2025
POWER TRAIN
I am writing to formally file a complaint regarding a serious and ongoing issue with my vehicle that has placed my safety at risk and resulted in significant inconvenience and financial burden due to General Motors’ failure to honor my warranty in a timely manner. While driving on the highway, my vehicle suddenly began losing power and displayed flashing warning messages indicating that it would not shift into gear or out of gear and that power could be lost. This created an extremely dangerous driving situation and posed a serious safety risk to me and other motorists. I brought the vehicle in for warranty service, but General Motors was unable to honor the warranty repair in a timely manner. As a result, I was without my vehicle for several months while it sat undrivable on the dealership lot. Once the vehicle was finally repaired and returned to me, the exact same transmission-related incident occurred again. Once again, I was left without the vehicle for an additional period of days. This repeat failure has severely shaken my confidence in the reliability and safety of the vehicle. When I picked up the vehicle after the subsequent repair, I was informed by a General Motors technician that the brakes and rotors were most likely pitted and damaged and would need repair or replacement because the vehicle had been sitting undrivable for such an extended period of time. I was explicitly told this damage was expected due to the prolonged inactivity caused by the unresolved warranty issue. It is critical to stress that the vehicle only sat undrivable for such a long period of time as a direct result of General Motors’ inability to honor the warranty in a timely manner. Despite this, I am now being told that the brake and rotor damage is considered a “maintenance issue,” even though a General Motors technician directly advised me that this damage would occur as a consequence of the vehicle sitting for months due to warranty delay
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707703December 30, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Engine oil level drops significantly well before the oil change interval. Vehicle consumes excessive oil without warning lights or leaks. Risk of engine damage or failure if oil level is not closely monitored. Condition discovered during normal use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707598December 29, 2025
ENGINE, FUEL/PROPULSION SYSTEM
I purchased this vehicle in May of 2025. It currently has 9840 miles on it. While driving in October the vehicle shut down and locked up. After getting it towed to a dealer I was told the diesel motor and the fuel system were blow and seized and need to be replace. The vehicle is still currently in North Carolina while I live in Virginia. Supposedly parts are in for repair for 3 weeks now and I still don't have my vehicle nor any info on when I will get back. Davenport GMC of Rocky Mount and GM have been rather useless in this process. I cant believe I am going through this with a $90,000 car that was four months old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707473December 29, 2025
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
While driving on a two lane road, my vehicle put itself into Neutral without me doing anything and the engine stopped. All things powered down. The engine stopped. not propulsion, nothing. I tried to pull over to edge of road. Car would not start - no activity. The vehicle had to be towed to the dealership. My safety was put at risk by my car simply stopping while driving down the road. The dealership has confirmed the engine needs to be replaced. There was no warning of engine problems or ANY indicators.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Yukon XL