GMC Sierra Complaints

15,732 consumer complaints on file.

#10132461August 11, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I OWN A 1999 GMC SIERRA PICK UP. THE BRAKES WILL STOP WORKING DURING BRAKING. THIS HAS OCCURRED AT VARIOUS TIMES. I HAVE HAD THE BRAKES CHECKED. I HAVE CALLED THE DEALER ABOUT THIS. THEY TOLD ME THERE ARE NO REPORTED PROBLEMS. AFTER CHECKING THE WEB, I NOTICED THAT THE PROBLEM I HAVE IS THE SAME PROBLEMS THAT HAVE BEEN RECALLED IN CANADA ON THESE SAME TRUCKS. WHAT CAN BE DONE TO CORRECT THIS PROBLEM IN THE US? I HAVE TALKED WITH OTHER GMC OWNERS ,SAME PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132290August 10, 2005
STRUCTURE:BODY:ROOF AND PILLARS
A 2000 GMC C3500 SIERRA PICK UP TRUCK ROLLED OVER CAUSING THE ROOF TO COLLAPSE WHICH CAUSED BLUNT FORCE TRAUMA TO THE DRIVER'S HEAD WHICH RESULTED IN HIS DEATH. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10132154August 9, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
2003 GMC SIERRA DURAMAX 3 INJECTORS FAILED AND REPLACED UNDER WARRANTY @ 25,000 MILES 8 INJECTORS FAILED AND REPLACED @ 35,000 MILES AND REPLACED UNDER WARRANTY 4 INJECTORS FAILED @ 120,000 AND NO WARRANTY COVERAGE OBVIOUSLY THERE IS AN INJECTOR PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131876August 8, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: CALLER COMPLAINED ABOUT TRANSMISSION FAILURE. WHILE PULLING AWAY FROM A STOP SIGN HEARD A NOISE AND COULD NOT GET VEHICLE TO MOVE. FINALLY, GOT IT OFF THE ROAD, BUT WAS UNABLE TO MOVE FORWARD OR BACKWARD. CALLER SAID THE ORIGINAL OWNER HAD THE SAME PROBLEM. MANUFACTURER WANTED DEALER TO EVALUATE THE PROBLEM AND CALL THEM BACK, AND FOR THE CALLER TO PAY FOR REPAIRS. . DEALER HAD NOT COME SEEN THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131989August 8, 2005
AIR BAGS:FRONTAL
DT: THE CONTACT OWNED A 2004 GMC SIERRA 1500. HE STATED THAT VEHICLE WAS INVOLVED IN AN ACCIDENT WHILE TRAVELING 40 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. ACCORDING TO THE TRAFFIC OFFICER CONTACT'S VEHICLE HE HIT A TREE AND A BRANCH FELL DOWN AND HIT THE TOP OF VEHICLE CAB. THE CONTACT WAS WEARING SEAT BELT, AND WAS THE ONLY PERSON IN THE VEHICLE. THE CONTACT SUSTAINED A NECK INJURY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10132006August 8, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I WAS PULLING INTO MY DRIVEWAY, APPLIED THE BRAKES TO MY 1999 GMC SIERRA 4X4 PICKUP TRUCK, VIN NO. [XXX], AND I COULD NOT STOP AND HIT THE REAR END OF MY GIRLFRIEND'S 2001 CHEVY BLAZER. I WAS ADVISED TO CONTACT GM OF THE ACCIDENT AS THERE IS A RECALL IN CANADA (PRODUCT SAFETY BULLETIN [PSB]- FRONT WHEEL SPEED SENSOR CORROSION #04094 DATED JANUARY 25, 2005) FOR BRAKE FAILURE. GM REPRESENTATIVES SENT A FACT FINDER TO DETERMINE IF THE PROBLEM WAS THE WHEEL SENSOR. THE BODY DAMAGE REPAIR ESTIMATE TO MY TRUCK IS $2,902.86 AND $1,907.79 TO THE BLAZER. THE ESTIMATES WERE FAXED TO GM AND WE WERE INFORMED THAT THE REPORT INDICATED THERE WAS A PROBLEM BUT, SINCE THE DAMAGES WERE OVER $1,000.00 THE CASE HAD TO BE REFERRED TO RISK MANAGEMENT. RISK MANAGEMENT STATED THE FACT FINDERS REPORT DID NOT INDICATE A PROBLEM WHICH WAS CONTRARY TO WHAT I WAS TOLD PREVIOUSLY. I REQUESTED A COPY OF THE REPORT AND WAS DENIED AS IT IS CONSIDERED PROPRIETARY INFORMATION. I INFORMED RISK MANAGEMENT THAT A TSB HAD BEEN ISSUED WHICH THEY CLAIMED THEY WERE UNAWARE OF. RISK MANAGEMENT OFFERED TO PAY 50% OF THE DAMAGES. I CALLED THE ORIGINAL CONTACT PERSON AT GM AND WAS TOLD THE REPORT INDICATED THAT THERE WAS NOT A CURRENT DIAGNOSTIC PROBLEM HOWEVER, THE HISTORY CODE SHOWS THAT THE LEFT FRONT WHEEL SPEED SENSOR WAS MISSING - DROPPED OUT OF CIRCUIT - INDICATING THAT THERE HAS BEEN PAST PROBLEMS WITH THE WHEEL SENSOR. SINCE THE ACCIDENT I BORROWED MY MOTHER'S CAR AND WAS ASKED TO RETURN IT SO, I DROVE MY TRUCK THROUGH A 40 MPH ZONE, MY HOOD FLEW OPEN BREAKING THE HINGES. I HAVE NOT HAD MY TRUCK OR MY GIRLFRIEND'S BLAZER FIXED AS I AM UNCERTAIN WHAT TO DO. I FEEL IT IS WRONG TO REQUEST MY INSURANCE COMPANY TO PAY FOR DAMAGES THAT ARE CLEARLY THE FAULT OF THE MANUFACTURER. IN ADDITION, IF THIS TYPE OF INCIDENT OCCURS IN A CROWDED AREA SOMEONE COULD GET SERIOUSLY HURT OR KILLED. I ASK FOR YOUR ASSISTANCE IN RESOLVING THIS ISSUE FOR THE SAFETY OF EVERYONE. THANK YOU. *JB UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10131813August 6, 2005
SUSPENSION:FRONT:WHEEL BEARING
BOTH RIGHT AND LEFT FRONT WHEEL BEARINGS FOUND TO BE WORN OUT. MOVEMENT OF THE TIRE AT TOP FROM 1 TO 2 INCHES. NO STEERING OR BRAKING PROBLEMS WERE DETECTED BEFORE THE CONDITION WAS FOUND AS PART OF THE MISSOURI STATE SAFETY INSPECTION. THIS PROBLEM CAN ONLY BE CORRECTED BY REPLACING THE HUB ASSEMBLY. ESTIMATE OF REPAIR COST $1000.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129427August 5, 2005
PARKING BRAKE
DT: THE CALLER RECEIVED RECALL 05V161000 CONCERNING PARKING BRAKE. DEALER AND MANUFACTURER TOLD HIM HIS VEHICLE WAS NOT INCLUDE BECAUSE THE VEHICLE HAD AN AUTOMATIC TRANSMISSION. THE RECALL DID NOT INCLUDE THE AUTOMATIC TRANSMISSIONS. CALLER'S VEHICLE HAD SAME PROBLEM AS MENTIONED IN RECALL. THE CALLER WAS CONCERNED FOR SAFETY BECAUSE OF DEFECTIVE PARKING BRAKE.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129431August 5, 2005
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
DT: 2005 GMC SIERRA. THE VEHICLE SPRAYED FUEL OUT OF IT'S GAS TANK. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP BUT THERE WAS NO SOLUTION FOR THE PROBLEM. THE FUEL DID NOT STOP PUMPING FROM THE REAR TANK TOT HE FRONT TANK. THE CONSUMER WAS TOLD NOT TO PUT FUEL IN THE REAR TANK, BUT THE GAUGES DID NOT WORK ON THE VEHICLE, AND HE DID NOT KNOW WHEN THE FRONT TANK WAS FULL. THIS HAS ALWAYS HAPPENED WITH THE VEHICLE. HE CALLED THE DEALERSHIP 3 HOURS AFTER PURCHASING IT AND TOLD THEM OF THE PROBLEM. HE HAS ALSO CALLED GENERAL MOTORS AND THEY KNOW IT WAS A PROBLEM, BUT THEY DID NOT HAVE A SOLUTION FOR IT. WHILE DRIVING THE VEHICLE SPRAYED DIESEL FUEL ALL OVER A MOTORCYCLIST, SOAKING HIM IN FUEL. WHEN THE VEHICLE WAS TAKEN TO DEALER, THEY REACH IN AND BEND THE FLOW OUT OF THE WAY, BUT IT DID NOT FIX IT.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126087August 5, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: CONTACT STATES: WHEN HE HAS A LOAD ON THIS TRUCK THE BRAKES FEEL LIKE THEY ARE FAILING. WHEN HE APPLIES THE BRAKES, THEY GO TO THE FLOOR. DEALER REPLACED THE MASTER CYLINDER, BUT IT DIDN'T FIX THE PROBLEM. SOMETIMES WHEN SITTING STILL AND JUST IDLING CALLER CAN PRESS ON THE BRAKES AND THEY WILL GO TO THE FLOOR. GENERAL MOTORS SAYS THIS IS A NORMAL OCCURRENCE.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131523August 4, 2005
PARKING BRAKE
DT: CONTACT STATED PARKING BRAKE NEVER WORKED SINCE HE BOUGHT THE TRUCK. HE HAD IT REPAIRED AT EWING BUICK GMC IN 2004. TRUCK HAS AN AUTOMATIC TRANSMISSION AND THERE WAS A RECALL ON THE PARKING BRAKE IN THE MANUAL TRANSMISSIONS. NO RECALL NUMBER WAS AVAILABLE. HE FELT THAT THE REPAIR WORK SHOULD BE DONE ON THE PARKING BRAKE OF UNDER THE RECALL ALTHOUGH THIS TRUCK DID HAVE AN AUTOMATIC TRANSMISSION, THE PARKING BRAKE IN HIS AUTOMATIC TRANSMISSION NEVER WORKED FROM THE TIME HE BOUGHT THE VEHICLE NEW IN 2000. HE HAS SPOKEN TO GMC. THEY COULD NOT GIVE HIM A REASON AS TO WHY IT WAS NOT COVERED UNDER THE RECALL. THE DEALER TOLD THE CONSUMER THAT THIS WAS A COMMON PROBLEM IN BOTH THE AUTOMATIC AND MANUAL TRANSMISSIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131594August 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT OWNED A 1999 GMC SIERRA Z71. THERE WAS A NHTSA INVESTIGATION , PE05020. THERE WERE NO ABS BRAKES. HAD TO PULL THE FUSE. GM WILL NOT DO ANYTHING TO THE VEHICLE BECAUSE IT WAS OUT OF WARRANTY. A GM MECHANIC TOLD CONSUMER GM WILL NOT DO ANYTHING ABOUT IT, AND TOLD HIM TO FILE A COMPLAINT WITH THE NHTSA. ALSO SAID THERE WERE NUMEROUS PEOPLE IN WITH THE SAME PROBLEM. THE GM MECHANIC TOLD CONSUMER TO LEAVE THE VEHICLE BECAUSE OF THE ABS SYSTEM. THE MECHANIC WOULD NOT PULL THE FUSE BECAUSE OF LIABILITY REASONS SO CONSUMER FIGURED OUT BY HIMSELF WHICH FUSE TO PULL, AND DONE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131347August 3, 2005
PARKING BRAKE
PARKING BRAKE DOES NOT HOLD ANYMORE. THIS PREVIOUSLY HAPPENED WHILE THE VEHICLE WAS UNDER WARRANTY AND THE DEALERSHIP REPLACED THE PARKING BRAKE PADS. IT HAS HAPPENED AGAIN AND UPON INSPECTION I FOUND THAT THE PADS WEAR UNEVENLY. PARKING BRAKE PADS SHOULD NOT WEAR. THIS VEHICLE IS EQUIPPED WITH A AUDIBLE WARNING TO PREVENT DRIVING WITH PARKING BRAKES APPLIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131353August 3, 2005
PARKING BRAKE
EMERGENCY BRAKE FAILURE. THE VEHICLE WILL NOT PASS STATE SAFETY INSPECTION DUE TO INOPERABLE EMERGENCY BRAKE. GM IS AWARE OF THE FAILURE BUT IS ONLY FIXING VEHICLES THAT ARE EQUIPPED WITH MANUAL TRANSMISSIONS. GM STATES THAT VEHICLES WITH AUTOMATIC TRANSMISSIONS DO NOT NEED AN EMERGENCY BRAKE. IF THE VEHICLES MASTER CYLINDER FAILS WHILE DRIVING, THIS WILL BE THE ONLY WAY TO STOP THE VEHICLE BY APPLYING THE EMERGENCY BRAKE. THE EMERGENCY BRAKES ON THE MANUAL TRANSMISSION VEHICLES AND THE AUTOMATIC TRANSMISSION VEHICLES ARE IDENTICAL, SO GM IS CHOOSING TO SELECTIVELY FIXING A KNOWN DEFECT. THE GM DEALERSHIP STATED THAT REPAIRS COULD RUN UP TO $700. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131408August 3, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AXLE HUBS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: CALLER SAID AT LOW SPEEDS THE ABS KICKED IN AND MADE IT HARD TO STOP VEHICLE WHEN SLOWING DOWN. CALLER HAD THE PROBLEM CORRECTED THREE TIMES. HAD THEM REPLACE THE ABS IN THE SPRING OF 2003, 2004 AND IN MAY OF 2005. DEALER SAID THE FIRST TIME WAS A HUB ASSEMBLY AND THE OTHER TWO IT WAS THE ROTORS. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131442August 3, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AS I AM COMING TO A STOP NEAR 10 MPH, THE ANTI LOCK BRAKE SYSTEM BEGINS TO PULSE AND THE BRAKE PEDAL BECOMES SPONGY AND IT IS HARD TO STOP WITHOUT PUMPING THE BRAKES. THIS IS ONLY OCCURRING AT SPEEDS UNDER 10 MPH WITHOUT ANY SLIPPERY ROAD CONDITIONS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131451August 3, 2005
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE TAILGATE SUPPORT CABLE ( ONE ) RUSTED THROUGH . BULLETIN NO.04007A ISSUED OCT 22, 2004 DOES NOT COVER THIS PROBLEM SINCE MY TRUCK WAS BUILT ON, OR ABOUT, AUGUST OF 1999 AND THE START DATE OF THE EXISTING RECALL IS 10/99. PLEASE REFERENCE NHTSA ITEM NUMBER 10010543. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131124August 2, 2005
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
2003 GMC SIERRA 2500HD WITH DURAMAX DIESEL STARTED RUNNING ROUGH BECAUSE OF LOW FUEL. LOW FUEL WARNING LIGHT DID NOT COME ON. PUT 4 GALLONS OF FUEL IN VEHICLE AND SCHEDULED APPOINTMENT FOR 08/02/05 WITH GUNN CHEVROLET SERVICE, SAN ANTONIO TEXAS. MECHANIC COULD NOT FIND ANY TROUBLE CODE. WAS TOLD BY SERVICE ADVISER BRIAN LECOURSE THAT THERE IS NO CALIBRATION OR STANDARD FOR LOW FUEL WARNING LIGHT TO COME ON AND IT MAY COME ON WHEN VEHICLE IS RUNNING OUT OF FUEL. I FILLED UP THE VEHICLE WITH 25.2 GALLONS OF FUEL FOR A 26 GALLON TANK. THE LOW FUEL WARNING LIGHT STILL WAS NOT ON AND THE DRIVER INFORMATION SYSTEM SHOWED 36 MILES LEFT TO TRAVEL. I WENT BACK TO GUNN CHEVROLET AND WAS TOLD THAT THE PROBLEM COULD NOT BE FIXED. GENERAL MANAGER CHARLEY O'DANIEL SAID THAT THE PEOPLE THAT DESIGN THE VEHICLES ARE SMARTER THAN THE PEOPLE THAT FIX THEM AND THAT TECH LINE STATED THERE WAS NOTHING THAT COULD BE DONE WITH THIS PROBLEM. CHARLEY O'DANIEL SAID NOT TO LET THE VEHICLE GET BELOW 1/4 FULL AS DAMAGE COULD OCCUR TO THE ENGINE FUEL PUMP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130810August 1, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT THE BRAKING SYSTEM FAILED AT 10 MPH . HAD TWO TECHNICANS THAT VERIFIED WHAT WAS HAPPENING WITH THE VEHICLE AND THAT WAS THROUGH THE DEALER. THIS HAPPENED ON JANUARY 11, 2005. EXPECTED TO GET A RECALL LETTER BUT THIS VEHICKE WAS NOT INCLUDED DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130829August 1, 2005
TIRES:TREAD/BELT
DT: CONTACT STATED THE TREAD ON 2 FIRESTONE TIRE COME OFF. THE FIRST ONE CAME OFF AT 19,657 MILES ON 6-10-05. THE SECOND ONE CAME OFF AT 22,250 MILES ON 7-13-05 WHILE TRAVELING 65 MPH. HE BROUGHT THEM TO FIRESTONE ON 6-10-05. THEY MADE HIM AN OFFER, BUT IT DID NOT SEEM REASONABLE. ONE MONTH LATER, THE SECOND TIRE FAILED, AND THEY PRORATED THE TIRES FOR WEAR. CONTACT WAS CONCERNED THERE WAS A DEFECT IN THE TIRES, AND WOULD LIKE TO FILE A COMPLAINT. THE TIRES WERE THE ORIGINAL ONES THAT CAME ON THE TRUCK THAT HE BOUGHT IN 2001. THEY WOULD NOT GIVE HIM THE NEW TIRES UNTIL HE GAVE THEM THE OLD TIRES. THERE WAS DAMAGE DONE TO TRUCK. HE STILL HAD THE FIRST TIRE THAT WAS DAMAGED. THE TIRES THAT FAILED WERE THE LEFT AND RIGHT REAR TIRES.*AK UPDATED 11/30/2005 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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