GMC Sierra Complaints

15,732 consumer complaints on file.

#10133567August 19, 2005
POWER TRAIN:CLUTCH ASSEMBLY
I HAVE A 2002 GMC TRUCK. AT 38,000 MILES THE CLUTCH WENT OUT COMPLETELY. THE MECHANIC TOLD ME THE CLUTCH PLATE WAS OK BUT THE 2 HYDRAULIC CYLINDERS NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129711August 19, 2005
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
DT: CONSUMER OWNS A GMC SIERRA 1994. HE WAS CONCERNED ABOUT THE SPARE TIRE MOUNT. VEHICLE HAD A CABLE THAT HELD THE SPARE TIRE IN PLACE. THE SPARE TIRE CAME OFF THE VEHICLE, AND CONSUMER DID NOT KNOW WHERE IT MAY HAVE COME LOOSE . CONSUMER NOTICED SPARE WAS GONE ABOUT JULY 17, 2005. THEN, CONSUMER CHECKED THE SPARE MOUNTING DEVICE AND DISCOVERED THAT THE CABLE BROKE DUE TO RUST. CABLE LOOKED AS IF IT RUSTED T AND FAILED. ALSO, CONSUMER OWNED A 1989 GMC PICKUP WHICH HAD THE SAME PROBLEM. CONSUMER NOTICED SPARE TIRE MISSING ON 1994. THEN CHECKED AND FOUND THAT 1989 VEHICLE ALSO HAD SPARE TIRE, AND CABLE RUSTED AND BROKE. CONSUMER'S SON HAD A 1993 GMC WITH THE SAME TIRE MOUNTING DEVICE FOUND THAT SPARE TIRE WAS AND CABLE RUSTED AND BROKE OFF. CONSUMER DID NOT KNOW WHERE ANY OF THE VEHICLES LOST THE SPARE TIRES, OR HOW LONG THEY HAVE BEEN MISSING. CONSUMER ONLY DROVE ON BLACK TOP ROADS, AND DID NOT USE VEHICLE OFF ROAD. ALSO, CONSUMER HAD A 2002 ENVOY WHICH HAD THE SAME MOUNTING SYSTEM FOR THE SPARE, AND WAS CONCERNED THAT THIS PROBLEM MAY OCCUR WITH ENVOY AS WELL.*AK SPARE TIRE MOUNTING CABLE ASSEMBLY REUST OUT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133325August 18, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE ABS SENSOR IN BRAKE SYSTEM HAS BECAME A PROBLEM. IT HAS BEEN REPLACED ONCE BUT NOW IT IS A PROBLEM AGAIN. UNDER 5 MPH THERE IS A TOTAL LOSS OF THE BRAKES. COSNUMER FEELS THIS IS A SAFETY RELATED DEFECT. HAS BEEN TO DEALER FOR REPAIR FOR THE FIRST INCIDEN.T WAS PAID FOR OUT OF POCKET BY CONSUMER, AND NOW CONSUMER MUST PAY FOR THIS 2ND REPAIR AGAIN. DID CONTACT GM MANUFACTURER AND SUGGESTED TO TAKE TO A DEALER FOR REPAIR. THE DEALER NOTED THIS IS AN ISSUE WITH ABS WHEEL SPEED SENSOR AND IT NEEDED REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133405August 18, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BREAKS ON MY 2001 GMC 1500 SIERRA BEGAN KICKING BACK DURING STOPS ON DRY CLEAN PAVEMENT NEAR THE END OF THE STOP. THIS CAUSED ME ON NUMEROUS OCCASIONS TO NEARLY HIT CARS IN FRONT OF ME AT STOP SIGNS AND IN PARKING LOTS. I ALSO USE THIS VEHICLE FOR WORK AROUND MY PROPERTY AND HAVE NEARLY RUN INTO TREES AND EQUIPMENT NEAR MY VEHICLE. I TOOK THE VEHICLE TO A LOCAL DEALER, HAWKINS CHEVROLET OLDSMOBILE, INC. AND WAS TOLD THE ABS SPEED SENSOR WAS CORRODED AND NOT WORKING PROPERLY. THEY REPLACED THE ABS SENSORS ON THE TWO FRONT WHEELS ON 8/17/05 UNDER INVOICE CTCS85615. I WAS ESPECIALLY CONCERNED WITH THIS PROBLEM AS MY OTHER VEHICLE, A 2002 CHEVROLET SUBURBAN BEGAN TO HAVE THIS SAME PROBLEM AT THE SAME TIME. I HAD TWO VEHICLES WHICH WERE UNSAFE TO DRIVE AT THE SAME TIME. I FILED A COMPLAINT WITH NHTSA ABOUT THE SUBURBAN (ODI NUMBER 10132681) ON 8/12/05 AND ALSO CONTACTED GM CUSTOMER SERVICE. I WAS DENIED ANY HELP WITH MY PROBLEM AND WAS GIVEN A FILE NUMBER 1-355599627 AND THEREFORE DID NOT CONTACT CUSTOMER SERVICE ABOUT MY SIERRA TRUCK. I CONDUCTED SOME INTERNET RESEARCH AND FOUND THAT THESE MODEL TYPE VEHICLES IN THE YEARS 1999 TO 2002 WERE RECALLED IN CANADA FOR THIS SAME PROBLEM. I ALSO SPOKE TO MY SISTER'S FAMILY ABOUT THEIR 1999 GMC SIERRA AND WERE TOLD THAT THEY TOO HAVE REPLACED THESE SENSORS, BUT DID NOT FILE A COMPLAINT WITH NHTSA OR GM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133142August 17, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FIRST SHOWING SIGNS OF BRAKES NOT WORKING WHEN I WAS PULLING INTO A PARKING SPACE AND THE BRAKES WOULD NOT STOP THE VEHICLE PROPERLY, ABOUT A 5 DAY PERIOD BEFORE THEY WERE GETTING TO THE POINT OF NOT ABLE TO STOP WITHOUT IT FAILING. I HAD ALL BRAKES REPAIRED THINKING THAT WAS THE ISSUE. I DIDN'T GET INTO AN ACCIDENT BUT, IT WAS VERY CLOSE TO ME REAR ENDING SOMEONE AT A STOP LIGHT, HAD TO APPLY EMERGENCY BRAKE TO GET TRUCK TO STOP COMPLETELY. TOOK TO DEALER AND THEY PUT IN TWO FRONT SENSORS FOR THE ABS SYSTEMS. THEY STATE THEY HAVE HAD TO FEW THEY HAVE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132976August 16, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I WAS PULLING INTO A PARKING SPOT AT MY SONS BASEBALL GAME WHEN I APPLIED THE BRAKES ,AND THE PEDAL WENT ALMOST TO THE FLOOR AND THE ANTI-LOCK BRAKES STARTED BUZZING. LUCKILY I WAS GOING SLOW ENOUGH FOR THE PARK TO ENGAGE ON THE TRANSMISSION. THIS IS THE ONLY TIME THIS HAS HAPPENED ON DRY PAVEMENT GOING THIS SLOW. I HAD ZERO BRAKES AND I WAS BARELY MOVING WHEN THEY WERE APPLIED. THE BRAKES STARTED WORKING WHEN I RETURNED TO THE TRUCK AFTER THE GAME. I CALLED A LOCAL SHOP, AND HE SAID THERE WAS NOTHING HE COULD DO IF THEY WERE WORKING PROPERLY NOW. I CALLED G.M. AND HAD THEM LOG MY COMPLAINT, THEY TOLD ME THAT I WAS THE FIRST ONE TO COMPLAIN. I AM FILING A COMPLAINT WITH NHTSA AFTER LEARNING OF MORE OF THE ODD BRAKE FAILURES FROM OTHER GMC TRUCK OWNERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132977August 16, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A GMC PICKUP TRUCK WITH A DIESEL ENGINE THAT HAS A CHRONIC OVERHEATING ISSUE. I AM NOT THE ONLY ONE WITH SUCH AN ISSUE, AS THERE ARE LITERALLY HUNDREDS, MAYBE EVEN THOUSANDS WITH THIS PROBLEM. THIS ISSUE IS EXCLUSIVE TO GM DIESEL PICKUPS WITH THE 6.6 LITER DURAMAX DIESEL ENGINE MODEL YEAR 2004.5 AND 2005. I HAVE HAD MY TRUCK FOR ONLY 2 MONTHS AND AM TAKING IT TO THE DEALER FOR THE SECOND TIME. I HAVE READ THAT GM HAS HAD TO BUY BACK SEVERAL OF THESE VEHICLES. WHILE SOME DEALERS ACROSS THE COUNTRY ARE RECOGNIZING THE PROBLEM AND TELLING CUSTOMERS THAT GM IS AWARE OF THE PROBLEM, MANY ARE DENYING ANY DOCUMENTED SERVICE BULLETINS OR THAT A PROBLEM EVEN EXISTS. THIS PROBLEM IS PREDOMINANT WHEN TOWING AND HAULING, WHICH IS WHAT THESE VEHICLES ARE DESIGNED FOR. I PURCHASED MY VEHICLE SPECIFICALLY TO TOW A TRAVEL TRAILER WITH. I CAN'T DO THAT WITHOUT HAVING AN ENGINE OVERHEATING ISSUE. THE POTENTIAL DANGER OF TOWING A TRAILER AND YOUR VEHICLE OVERHEATING IS QUITE OBVIOUS. MY DEALER TOLD ME THAT THERE WAS NO PROBLEM FOUND WHEN THEY TESTED MY VEHICLE. THEY COULD NOT SIMULATE THE SITUATION CAUSING AN OVERHEAT. THE BEST THEY COULD DO WAS GET THE TRUCK TO HEAT UP TO 230 DEGREES, WHICH BY THE WAY IS ABOUT 15 DEGREES OVER NORMAL OPERATING TEMPS. I AM TAKING MY VEHICLE BACK TO MY DEALER FOR ANOTHER CHECK. DO I HAVE TO BE STRANDED ON THE SIDE OF THE ROAD POTENTIALLY ENDANGERING MY LIFE AND THE LIVES OF SEVERAL MOTORISTS BEFORE GENERAL MOTORS DOES SOMETHING? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133044August 16, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKES FAILED AT LOW SPEED WHEN TRYING TO STOP. I HIT A SMALL TREE AND ALMOST HIT A FIRE HYDRANT. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10133061August 16, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AT SLOW SPEEDS (BELOW 10 MPH) THE ANTI LOCK BRAKES MESS UP AND TRUCK CAN NOT BE STOPPED. WOULD HAPPEN ONCE IN A WHILE, NOW IT HAPPENS EVERY TIME I TRY TO STOP. ALMOST RAN INTO SEVERAL PEOPLE. I CAN NOT BELIEVE THIS PROBLEM HAS NOT BEEN A RECALL CONSIDERING THAT ALL THE PEOPLE I HAVE TALKED TO THAT HAVE HAD THE SAME PROBLEM AND THAT I AM SURE THERE HAS HAD TO BEEN SEVERAL ACCIDENTS INVOLVING THIS. A DEALER TOLD ME TO PULL THE ANTI-LOCK FUSE UNTIL I GET IT FIXED WHICH I HAVE. TRUCK NOW STOPS BUT I NO LONGER HAVE ANTI-LOCK BRAKES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133071August 16, 2005
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
DT: 2001 GMC SIERRA TRUCK. THERE WAS RECALL 04V129000 CONCERNING THE TAILGATE LATCH/CABLE FAILURE. RECALL REPAIRS WERE DONE TWICE, BUT PROBLEM RECURRED. TAILGATE FAILED THREE TIMES, AND THE CABLES FAILED ONCE. THE CABLES HAVE BEEN REPLACED THREE TIMES. THE FIRST FAILURE WAS ON OCTOBER 14, 2002 AND REPAIRS WERE DONE. THE SECOND FAILURE WAS ON DECEMBER 13, 2004 AND REPAIRS WERE DONE, THE THIRD FAILURE WAS ON AUGUST 8, 2005. THE DEALER STATED THAT THEY WERE NOT GOING TO FIX THIS PROBLEM AGAIN. IN THE FINAL RECALL LETTER THE MANUFACTURER INCLUDED A COSTUMER CLAIM FORM. THE CONTACT FILED THE CLAIM FORM ON DECEMBER 13, 2004 FOR $663.87, ON JANUARY 5, 2005 , AND THE CLAIM WAS DENIED BY MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133091August 16, 2005
AIR BAGS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, STEERING:COLUMN, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DISC ROTOR DELAMINATION, ANTI-LOCK CONTROL. I WAS PULLING A 3/4 TON VAN STUCK IN HIS YARD, AS I GOT HIM CLOSE TO THE HARD SURFACE ( DRIVEWAY) I PUT ON THE BRAKES AND THE TRUCK WOULDN'T STOP, IT HIT THE CORNER OF HIS BLOCK HOUSE. NO DAMAGE TO THE HOUSE HOWEVER I HAD TO REPLACE ALL BUT HOOD AND ONE HEADLIGHT ASSY. 10 MPH AND NEITHER BAG DEPLOYED. I THOUGHT IT WAS MY OWN STUPIDITY UNTIL READING ALL THE ISSUES ON HERE W/ GM'S BRAKING PROBLEMS. I FEEL A BIT BETTER ABOUT MYSELF. THE BIG ISSUE !! ALL FOUR ROTORS DELAMINATED W/ 46,000 MILES THIS IS THE 1ST NEW TRUCK I'VE OWNED AND BELIEVE ME IT'S BEEN BABIED FOR SURE. I WAS TOLD BY MY SERVICE DEALER THERE WAS NOTHING GM WOULD DO ABOUT THIS PROBLEM IT WAS MY PROBLEM FOR NOT DRIVING IT AS MUCH AS I SHOULD (B.S.) DEALER WANTED TO CHARGE ME A GRAND TO REPLACE ALL THE ROTORS AND PADS I DID IT FOR 500.00 AND STILL HAVE THE OLD PARTS. I'M SURE GM SHOULD ISSUE A RECALL ON THIS, IT IS A DEFINITE SAFETY ISSUE DID I FAIL TO MENTION THE MUFFLER HAD A RATTLE IN IT AND WAS REPLACED WITHIN THE 1ST 1000 MILES, THE THUMP IN THE STEERING COLUMN THAT HAS NO WAY TO BE LUBRICATED. MAN I AM DISAPPOINTED IN GM PRODUCTS. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10132962August 15, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DURING A HEAVY RAIN STORM THE WINDSHIELD MOTOR/WIPERS QUIT WORKING WHICH IMPAIRED MY VISION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132965August 15, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE A 2002 GMC SIERRA WITH ABS WHICH FALSELY ACTIVATES AT SLOW SPEEDS. MANY FRIENDS HAVE HAD SIMILAR COMPLAINTS, ONE OF WHICH CONNECTED ME TO YOU FOLKS. THE SITUATION IS AS KNOWN IN PE05020. THE "FIX" IS TEMPORARY AND TYPICALLY LASTS 9 - 12 MONTHS. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10132706August 13, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY 2001 GM SIERRA TRUCK HAS A PROBLEM WITH THE ANTI-LOCK BRAKE SYSTEM. WHEN STOPPING AT LOW SPEEDS THE ANTI-LOCK BRAKES ACTIVATE AND THE TRUCK WILL NOT STOP. MY PROBLEM SEEMS TO BE, EXACTLY AS REPORTED IN MANY NEWS SOURCES, WITH THE WHEEL SPEED SENSORS. (REF: DETNEWS.COM MAY 27, 2005 BY JEFF PLUNGIS) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129700August 12, 2005
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
DT: CONTACT STATED THE JACK FAILED DURING USE ON 7-22-2005. CONTACT HAD NO PROBLEMS WITH JACK PRIOR TO TODAY. DEALER SAID THEY APPRECIATED HIM CALLED THEM. AS HE BEGAN TO APPLY PRESSURE THE THREADS STRIPPED. HE HAS NOT TALKED TO THE MANUFACTURER. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129183August 12, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: CONTACT STATES THE BRAKES HAVE A VERY SOFT PEDAL. IT DOESN'T SEEM THAT THE ANTI- LOCK BRAKE SYSTEM IS WORKING. TO MAKE THE VEHICLE STOP THE PEDAL HAS TO BE PRESSED ALL THE WAY TO THE FLOOR. THE SERVICE DEALER STATES THIS IS A CHARACTERISTIC OF THE VEHICLE. THE WEATHER CONDITIONS HAVE NO INFLUENCE ON THE BRAKING CAPABILITY OF THE VEHICLE. THE CONSUMER HAS CONTACTED THE MANUFACTURER.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127537August 12, 2005
UNKNOWN OR OTHER
DT: CONSUMER STATES THAT THE SPARE TIRE FELL OUT FROM UNDER THE VEHICLE. THE SPARE HAD ONLY BEEN REMOVED ONCE FROM THE VEHICLE. THIS HAPPENED ABOUT ONE WEEK AFTER THE CONSUMER PURCHASED THE VEHICLE. THE ROUND BALL THAT HOLDS THE TIRE ONTO THE TRUCK BROKE. WHEN THE CONSUMER NOTICED THE PROBLEM THE TIRE WAS BOUNCING ABOUT TWENTY FEET IN THE AIR. *AK *NM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127895August 12, 2005
STRUCTURE
DT: WATER COMES THROUGH THE BACK OF THE GLOVE COMPARTMENT AND DRIPS INTO THE PASSENGERS SIDE FLOOR BOARD. A MECHANIC POINTED OUT THERE WAS RUST SO HE GLUED IT, BUT IT DID NOT HELP. THE VEHICLE WAS OUT OF WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128123August 12, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: THE FRONT AND REAR ROTORS FELL APART. THE MECHANIC HAD TO REPLACE THE ROTORS AT 47,000 MILES. HE SAID IT WAS A COMMON PROBLEM. THE CONSUMER WENT TO THE DEALER AND THEY SAID IT WAS NORMAL. THE CONSUMER SENT LETTERS TO GMC AND THEY ARE RETURNING LETTERS. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132424August 11, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
DT: CONTACT OWNS A 2001 GMC SIERRA AND THERE HAVE BEEN A PROBLEM WITH THE BRAKES AFTER THE FIRST 5,000 MILES O. TTHE BRAKE HIT PERFECTLY ON THE OUTBOARD PART OF THE BRAKE, BUT THE IN BOARD PART OF THE BRAKE OF EACH BRAKE IS ONLY HITTING ABOUT 15 PERCENT. UPON INSPECTION THE BRAKE PAD WORE OUT VERY LITTLE. BY APPEARANCE, IT A INSIDE CALIPER WAS NOT MILLED SQUARE TO THE OTHER SIDE OF THE CALIPER, CAUSING THE BRAKE PAD NOT HIT SQUARELY ON THE ROTOR. THE SERVICE DEALER TESTED THE VEHICLE AND STATED THERE WAS NO RECALL ON T AND THAT THE ROTOR WAS WARPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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