GMC Envoy Complaints

3,582 consumer complaints on file.

#10360966October 17, 2010
ENGINE AND ENGINE COOLING
EXHAUST MANIFOLD ON ENVOY 2005, 4.2 ENGINE. CRACK IN THE MANIFOLD THIS IS A SERIOUS ISSUE AND SEEMS TO BE COMMON. THIS ISSUE SHOULD BE A RECALLABLE ITEM BY GM. THIS EFFECTS OUR ENVIRONMENT AND SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360967October 17, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE PROBLEM WITH MY 2006 GMC ENVOY IS EVERYTIME I TURN THE AC/HEATER ON THERE IS A FOUL ODOR EMITTING FROM THE VENTS FOR APPROXIMATELY TWO TO THREE MINUTES. I CONTACTED GMC THEY STATE THAT THE PROBLEM IS OCCURRING BECAUSE I LIVE IN A HIGH HUMIDITY AREA OF THE COUNTRY AND THAT A DRYER NEEDED TO BE ADDED TO THE VEHICLE FOR 800 DOLLARS AND THEY COULD ONLY OFFER TO TAKE HALF OF THE PRICE. I STATED TO THE REPRESENTATIVE THAT THIS IS NOT ON THE VEHICLE THAT I BROKE THAT THIS PROBLEMS SEEMS TO HAVE DEVELOPED SOMEWHERE IN THE DESIGN AND DEVELOPMENT OF THE VEHICLE WHY SHOULD I HAVE TO TAKE ON THE RESPONSIBILITY OF REPAIRING IT WHEN I PURCHASED THE VEHICLE BRAND NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360786October 16, 2010
FUEL SYSTEM, GASOLINE
AT ABOUT 40,000 MILES THE FUEL LEVEL SENSOR BEGAN TO ACT ERRATICALLY. AT FIRST, IT WOULD READ EMPTY OCCASIONALLY AND, ON IT'S OWN, RETURN TO NORMAL OPERATION. AFTER A FEW MONTHS, IT BEGAN TO READ EMPTY IMMEDIATELY AFTER FILLING THE FUEL TANK UNTIL ABOUT A EIGHTH OF A TANK HAD BEEN USED. EVENTUALLY, IT FAILED ALTOGETHER AND ALWAYS READS EMPTY. THIS CONDITION CONFUSES THE ENGINE COMPUTER CAUSING THE CHECK ENGINE LIGHT TO LIGHT FREQUENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360455October 14, 2010
SUSPENSION:REAR
FOR THE LAST 6 MONTHS, THE REAR OF OUR 2003 GMC ENVOY XL GOES DOWN AFTER THE VEHICLE IS TURNED OFF. WE HAVE HAD THE COMPRESSOR FOR THE SUSPENSION REPLACED BUT IT CONTINUES TO HAPPEN. USUALLY THE REAR OF THE VEHICLE GOES BACK UP AFTER THE VEHICLE HAS BEEN ON FOR A COUPLE OF MINUTES. ONCE, THOUGH, THE REAR SUSPENSION FAILED WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360500October 14, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
IN JUNE OF 2007 I COULD NOT CLOSE EITHER OF THE REAR DOORS ON MY VEHICLE. THEY FAILED APPROXIMATELY TWO HOURS APART. I WAS TRANSPORTING TWO GRAND CHILDREN AT THE TIME. THANK HEAVEN THEY WERE YOUNG ENOUGH TO REQUIRE CAR SEATS. WE WERE AT THE MERCY OF STRANGERS ON THE HIGHWAY. WITH DONATED ROPE TO SECURE THE DOORS WE MADE IT HOME. THE DEALER REPLACED BOTH DOOR LOCK ASSEMBLIES. I PAID $125 FOR LABOR ONLY. THE DEALER MUST HAVE REPLACED THE DOOR LOCK ASSEMBLIES WITH THE SAME FAULTY PART. ON 10/12/10 THE LEFT REAR DOOR FAILED AGAIN! AFTER TYING THE DOOR AND USING DUCT TAPE TO SECURE IT I DROVE THE 30 MILES TO THE NEAREST DEALER. ALTHOUGH I HAD TO PAY $295.35 TO REPLACE THE LEFT REAR DOOR LOCK ASSEMBLY THE DEALER WAS ABLE TO DO IT IMMEDIATELY. I AM NOW CARRYING ROPE AND DUCT TAPE IN ANTICIPATION OF FAILURE OF THE RIGHT REAR DOOR LOCK. MY VEHICLE IS WELL TAKEN CARE OF. MAINTENANCE IS FOLLOWED RELIGIOUSLY. (THERE IS NOTHING IN THE MANUAL TO INDICATE DOOR LOCKS SHOULD BE CHECKED. LUBRICATED BUT NOT CHECKED FOR POSSIBLE FAILURE.) THESE FAILURES ARE IN NO WAY MY RESPONSIBILITY. THIS IS A FAULTY DESIGN THAT CAN VERY WELL END IN INJURY. I WOULD HAVE ASSUMED THAT GM WOULD HAVE BEEN CONCERNED AND IF NOT ISSUE A RECALL TAKE RESPONSIBILITY FOR THE DEFECTIVE LOCKS. HAVE DEALER SERVICE DEPARTMENTS CHECK THESE LOCKS WHEN VEHICLES ARE BROUGHT IN FOR NORMAL MAINTENANCE. NOT ONLY DO THEY NOT TAKE RESPONSIBILITY THEY ACTUALLY REPLACE THE LOCKS WITH THE SAME LOCK ASSEMBLY THAT IS DOOMED FOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360228October 13, 2010
FUEL SYSTEM, GASOLINE
MY FUEL LEVEL SENSOR IS FAILING TO TELL ME THE TRUE AMOUNT OF FUEL LEFT IN THE TANK. I OFTEN SAYS THAT THE TANK IS EMPTY BUT MANY TIMES IT CHANGES FROM 3/4 FULL TO 1/2 FULL AND SOMETIMES BACK UP TO FULL THEN EMPTY. I REPLACED THE FUEL LEVEL SENSOR AND IS NOW WORKING. I DO HAVE THE OLD SENSOR AVAILABLE. 2006 ENVOY DENALI XL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360358October 13, 2010
FUEL SYSTEM, GASOLINE
FUEL LEVEL GAUGE WILL READ FULL OR PARTIALLY FULL WHEN FUEL TANK IS ACTUALLY EMPTY. OR WHEN FUEL TANK IS FULL, THE FUEL GAUGE WILL STILL READ EMPTY AND LOW FUEL INDICATOR LIGHT IS ON. VEHICLE ACTUALLY RAN OUT OF FUEL WHEN THE FUEL GAUGE READ 1/4 TANK. VEHICLE STOPPED JUST OUT OF A BUSY INTERSECTION, COULD HAVE RESULTED IN MAJOR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360365October 13, 2010
FUEL SYSTEM, GASOLINE
FAULTY FUEL TANK SENSOR IN MY 2006 GMC ENVOY. FILLED MY TRUCK UP ONLY FOR THE GAS GAUGE TO READ EMPTY. THEN MY CHECK ENGINE LIGHT CAME ON! TOOK IT TO THE MECHANIC WHO TOLD ME THE FUEL TANK SENSOR FAILED AND HE NOTED IT A COMMON PROBLEM IN THE ENVOY. ITS COSTING ME 800.00 TO FIX THIS. I HAVE DONE SOME WEB RESEARCH AND IT INDEED LOOKS TO BE A COMMON PROBLEM, I FIND THIS VERY DISTURBING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360134October 12, 2010
FUEL SYSTEM, GASOLINE
FUEL LINES FUEL PUMP CORROSION ON 2002 GMC ENVOYS.. THE VEHICLE IS LEAKING AN ENORMOUS AMOUNT OF FUEL WHILE IN MOTION. GMC HAS NOT HONORED THIS EXTENDED COVERAGE BECAUSE OF A BRANDED TITLE. THIS IS EXTREMELY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360127October 12, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2006 GMC ENVOY. THE CONTACT STATED THAT THE FUEL GAUGE WAS DEFECTIVE. WHEN SHE FILLED THE FUEL TANK, THE GAUGE WOULD INDICATE THAT THE TANK WAS EMPTY AND THE GAS LIGHT WOULD ILLUMINATE. THE FAILURE OCCURRED EVERYTIME SHE FILLED THE FUEL TANK. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 76,721. THE FAILURE MILEAGE WAS APPROXIMATELY 76,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360177October 12, 2010
VISIBILITY
I HAVE A 2002 GMC ENVOY. THE SIDEVIEW MIRRORS ARE DO NOT STAY IN POSITION AND MOVE EVERY TIME THE VEHICLE IS STARTED. THIS IS EXTREMELY DANGEROUS AND I HAVE TRIED EVERYTHING TO GET IT FIXED. THE DEALER ACTUALLY TRIED TO TELL ME HE NEVER HEARD OF THE PROBLEM. I SEE THAT MANY OTHERS HAVE THE SAME AGGRAVATING PROBLEM. WHEN IS GMC GOING TO OWN UP AND FIX THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359950October 11, 2010
ELECTRICAL SYSTEM
I PURCHASED A 2002 GMC ENVOY NEW IN 2002. EARLY THIS YEAR THE STARTER QUIT WORKING, I HAD IT TOWED TO THE DEALER, THEY TOLD ME THE STARTER WAS BAD AND IT WOULD COST $625. I REPAIRED CARS FOR 30 YEARS BEFORE I BECAME HANDICAPPED, NOW I AM UNABLE TO REPAIR, WHEN I DID REPAIR I PUT ABOUT 20 STARTERS IN FOR $39 FOR THE STARTER AND 1 HOUR LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360030October 11, 2010
FUEL SYSTEM, GASOLINE
THE FUEL TANK LEVEL SENSOR IS DEFECTIVE. THIS MAY RESULT IN VEHICLE RUNNING OUT OF FUEL,STALL, BEING REAR ENDED OR STRANDED IN HARSH WINTER CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359456October 6, 2010
FUEL SYSTEM, GASOLINE
LEAKING FUEL AT THE FUEL FILLER NECK ON THE FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359488October 6, 2010
FUEL SYSTEM, OTHER
GM ENVOY 2006 FUEL LEVEL GAUGE HAS BEEN FAILING ON THOUSANDS OF CARS FOR YEARS AND I AM HAVING THE SAME ISSUE. THE ENVOY AND TRAILBLAZERS GAUGE DROPS TO EMPTY, THEN BOUNCE BETWEEN FUEL AND EMPTY THEN IS STAYS ON E UNTIL THE REPAIR IS MADE. THIS HAS CAUSED MY WIFE TO RUN OUT OF GAS IN THE MIDDLE OF A BUSY HIGHWAY AND ALMOST CAUSING A MAJOR ACCIDENT. GM DEALERSHIPS SAYS THEY HAVE BEEN AWARE OF THE PROBLEM FOR YEARS AND THERE IS NO RECALL AND OWNERS MUST PAY GM $800 TO REPAIR THIS KNOWN ISSUE THAT I FIND HAVE BEEN GOING ON SINCE 2005. GM REFUSES TO RECALL THE FUEL SENSOR AND SAYS THEY WILL ONLY REPAIR IF UNDER WARRANTY FOR FREE. THE LABOR IS $670 PART BRING THE REPAIR TO $800+. IF THIS ISSUE IS SEARCHED ONLINE YOU WILL FIND THOUSANDS OF COMPLAINTS AND THE FEAR OF THIS CAUSING A MAJOR ACCIDENT IF IT HAS NOT ALREADY OCCURED. THIS MAJOR ISSUE NEEDS TO BE RECALLED AND CORRECTED AT GM'S EXPENSE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359373October 5, 2010
FUEL SYSTEM, GASOLINE
MY 2006 ENVOY XUV HAS FUEL ODOR ADMITTANCE AND POSSIBLY LEAKING FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359374October 5, 2010
FUEL SYSTEM, GASOLINE
MY 2004 ENVOY XUV HAS FUEL ODOR ADMITTANCE AND POSSIBLY LEAKING FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358979October 4, 2010
VISIBILITY
THE WINDSHIELD WIPER PUMP THAT CAME WITH THE VEHICLE STARTED RUNNING CONTINUOUSLY AFTER WASHING THE WINDSHIELD. THE PUMP WOULD NOT SHUT OFF WHEN VEHICLE WAS SHUT OFF. AFTER A FEW MINUTES THE WASHER PUMP OVERHEATED ITSELF AND CAUSE A SMALL FIRE, I WAS LUCKY ENOUGH TO GET OUT QUICK. I REPLACED WITH A NEW WASHER PUMP AND IT STILL RAN CONTINUOUSLY, I UNINSTALLED IMMEDIATELY...RIGHT NOW I HAVE NO WAY TO WASH MY WINDSHIELD AND THE BIGGER ISSUE IS THE FIRE THAT WE WERE LUCKY TO ESCAPE ANY MAJOR INCIDENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10359094October 4, 2010
FUEL SYSTEM, GASOLINE
INACCURATE AND/OR ERRATIC FUEL LEVEL INDICATION, DUE TO FAULTY FUEL LEVEL SENDING UNIT, CAN RESULT IN VEHICLE RUNNING OUT OF FUEL WITH NO WARNING TO THE DRIVER ULTIMATELY RESULTING AN UNSAFE DRIVING CONDITION WITH POSSIBLE DANGER TO THE DRIVER, PASSENGER AND SURROUNDING VEHICLES AND PEDESTRIANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359170October 4, 2010
ELECTRICAL SYSTEM
2005 GMC ENVOY SPEEDOMETER FAILURE. WHILE DRIVING THE ENVOY OVER STEVENS PASS ( WASHINGTON STATE) THE SPEEDOMETER BEGAN READING A SIGNIFICANTLY LOWER SPEED THAN MY WIFE WAS DRIVING...AT FIRST SHE TRIED TO SPEED UP FEARING THAT SHE HAD ABSENTMINDEDLY BEGAN TO SLOW BUT SOON REALIZED THAT THE SPEEDOMETER CONTINUED TO REFLECT EVEN LOWER SPEEDS. AFTER GOING TO THE INTERNET I'VE DISCOVERED THAT THIS HAS BEEN AN ONGOING PROBLEM WITH GM TRUCKS FOR THE YEARS 2003 THRU 2007 AND ACTUALLY THERE HAS BEEN A CLASS ACTION LAWSUIT FILED. ( I DON'T KNOW THE DISPOSITION) THE REMEDY IS REPLACING THE ENTIRE GAUGE CLUSTER AT A COST OF AROUND $500. SEEMS UNFAIR CONSIDERING THIS IS A PROBLEM OF GMS' AND APPARENTLY KEPT SECRET WHILE CHARGING THEIR CUSTOMERS FOR THEIR PROBLEMS . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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