GMC Envoy Complaints

3,582 consumer complaints on file.

#10502076March 8, 2013
FUEL/PROPULSION SYSTEM
THERE IS A STRONG GASOLINE SMELL INSIDE AND OUTSIDE THE VEHICLE. THE CHECK ENGINE LIGHT IS ON AND THE CODE IS INDICATING SOME TYPE OF VAPOR/EMISSIONS PROBLEM. I TOOK THE VEHICLE TO 2 DIFFERENT MECHANICS AND THEY BOTH FOUND THAT THE FUEL TANK FILLER AREA HAS A VAPOR AND LIQUID LEAK. THERE IS A TSB ISSUED BY GMC THAT COVERS THIS SITUATION BUT THEY WILL ONLY HONOR IT ON VEHICLES PRIOR TO 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502124March 8, 2013
FUEL/PROPULSION SYSTEM
FUEL GAUGE HAS STOPPED WORKING PROPERLY, READS DIFFERENT LEVELS WHILE DRIVING, SAYS THERE'S NO FUEL AND WE JUST PUT FUEL IN THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502147March 8, 2013
FUEL/PROPULSION SYSTEM
I OWN AN ENVOY XL AND NOTICE A GAS SMELL EVERYTIME I FILL UP IT LAST ABOUT A WEEK OR, UNTIL IM LOW ON GAS SO I DID SOME SEARCHING ON THE INTERNET AND NOTICE A LOT OF ENVOYS HAVE THE SAME PROBLEM THE WELD AROUND THE FUEL TANK NECK HAS COME COMPLETELY OFF SO FUEL IS LEAKING AND IS A FIRE HAZARD. CAN ANYONE TELL ME WHY THIS IS NOT A RECALL IF SO MANY SUV'S HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501914March 7, 2013
FUEL/PROPULSION SYSTEM
MY CAR IS LEAKING GAS AND I. CAN ONLY PUT 20 OR 30 DOLLARS WORTH IN AT A TIME WHERE MOST OF IT ENDS UP ON THE GROUND. THERE IS ALSO A VERY STRONG GAS SMELL. I'M TAKING IT IN TO BE FIXED BUT THIS IS OBVIOUSLY A PROBLEM SINCE I JUST READ THAT OTHER OWNERS ARE HAVING THIS PROBLEM SO THERE SHOULD BE A RECALL BEFORE SOMEONE IS SERIOUSLY HURT MY CHECK ENGINE LIGHT ALSO COMES ON FOR A WHILE AND THEN GOES OFF. THESE ARE PROBLEMS THAT REQUIRE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501894March 6, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
FUEL GAUGE STOPPED WORKING IN APRIL 2011. SHOWING EMPTY EVEN WHEN FULL. TOOK TO DEALER. MENTIONED I HEARD TRAILBLAZERS ALSO HAVING ISSUE. WAS TOLD NO RECALLS. HAD TO PAY FOR REPAIRS. FINALLY GOT NOTICE CAN GET PORTION OF MONEY BACK. IT TOOK MONTHS TO GET PORTION OF MONEY BACK. I HAD TO KEEP FOLLOWING UP EVEN THOUGH THEY CONFIRMED THEY HAD MY PAPERWORK. STRIKE 1. HAD CAR IN FOR 100,000 MILE SERVICE, 9/24 - 9/25/2012, ONLY TO GO BACK LATER BECAUSE OF CAR SEEMING TO NOW HAVE ISSUES ACCELERATING AND CAR WAS NOT RESET AFTER OIL CHANGE. TOLD NEEDED ENGINE MOUNTS. DISPUTED THIS AS SEEMS STRANGE CAR WAS RUNNING AND SOUNDING FINE BEFORE 100K MILE SERVICE. WENT BACK AND FORTH WITH DEALER.TOOK CAR BACK TO HAVE MASTER TECH CHECK AND ALSO BECAUSE OIL GAUGE STUCK IN ONE SPOT. WENT IN 12/31/2012. WAS QUOTED REPAIR PRICE FOR OIL SENSOR AND NOW REPAIR QUOTE NOT ONLY HAS ENGINE MOUNT REPLACEMENT BUT ALSO QUOTED TRANS MOUNT REPLACEMENT. REALLY....REFUSED REPAIR. STRIKE 2 AND 3. BTW, ALSO NEEDED NEW TIRES. I WENT TO OTHER DEALER APPROXIMATELY 35 MINUTES AWAY INSTEAD TO GET TIRES. ON 3/5/2013, ON WAY HOME NOTICE SPEEDOMETER SHOWING ABOUT 90 MILES EVEN THOUGH GPS SAYS I'M ONLY DOING ABOUT 67. EXITED INTERSTATE, SHUT CAR OFF AND TURNED BACK ON. NO CHANGE. GOT HOME, TURNED CAR OFF. SPEEDOMETER STUCK AT 20 MILES. MORNING OF 3/6/13, STARTED CAR, SPEEDOMETER STUCK AT 7 MILES. WORKED FULL DAY. GOT HOME AND IT WAS BACK TO ZERO AFTER TURNING CAR OFF. CURRENT ODOMETER IS APPROXIMATELY 106,102. THESE PEOPLE NEED TO OWN UP TO THEIR MISTAKES AND ERRORS. WE SPEND ENOUGH MONEY WITH THEM. GRASS MAY NOT BE GREENER WITH OTHER MAKE VEHICLE BUT CUSTOMER SERVICE GOES A LONG WAY!!!!! WILL TAKE A LOT TO GET ME TO BUY ANOTHER GMC OR SIMILAR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501092March 3, 2013
EXTERIOR LIGHTING
BULB SOCKETS FOR REVERSE LIGHTS ARE CORRODED AND RENDERED UNUSABLE DUE TO PLACEMENT AND LACK OF PROTECTION FROM ROAD GRIME. CAUSED LACK OF VISIBILITY AT NIGHT WHILE OPERATING VEHICLE IN REVERSE. *TR ## VIN FAILED ##
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10501094March 3, 2013
FUEL/PROPULSION SYSTEM
FUEL GAUGE MADE SEVERAL JUMPS BACK AND FORTH AFTER FUELING AND PULLING AWAY FROM THE PUMP. GAUGE WORKED INTERMITTENTLY FOR A COUPLE OF WEEKS THEN FAILED COMPLETELY. CHECK ENGINE LIGHT STAYS ON NOW IN ADDITION TO FUEL GAUGE READING OF E EVEN AFTER FUELING THE VEHICLE. HAS BEEN LIKE THIS FOR MORE THAN A YEAR NOW AND ABOUT ONCE EVERY 6 MONTHS IT SPRINGS BACK TO LIFE FOR A MOMENT THEN BACK TO E. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500980March 1, 2013
ELECTRONIC STABILITY CONTROL (ESC)
AT THE STOP LIGHT VEHICLE STOP RUNNING ENGINE LIGHT STABILITRAK LIGHT AND LOSS POWER LIGHT CAME ON. GOT HOME TWISTED THE FUEL CAP A COUPLE OF TIMES CRANKED IT UP AND IT WENT OF. THIS IS THE SECOND TIME IT HAS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500652February 27, 2013
FUEL/PROPULSION SYSTEM
I HAVE A 2007 GMC ENVOY. THE FUEL GAUGE READS NORMAL AFTER A FILL UP AND THEN SOON DROPS TO EMPTY. IT DOES NOT GIVE AN ACCURATE READING OF FUEL IN THE TANK AND THE LOW FUEL LIGHT IS USUALLY ON. THE CHECK ENGINE LIGHT IS ALSO ON. IT SEEMS THAT THIS IS THE MOST COMMON COMPLAINT AMONG ENVOY OWNERS WITH NHTSA (NOTE THERE ARE 5 OTHER NAME PLATES UNDER WHICH THIS VEHICLE WAS SOLD). I HAVE CALLED GMC AND THEY CLAIM NO KNOWLEDGE OF THE PROBLEM. THEY OFFERED TO HELP ME CONTACT A DEALER, BUT WERE UNABLE TO REACH ONE. I CALLED THE SELLING DEALER ON MY OWN. THE SERVICE ADVISER SEEMED TO KNOW WHAT I WAS TALKING ABOUT BUT WAS NON-COMMITTAL. THE DEFECT STARTED AFTER THE WARRANTY PERIOD EXPIRED DUE TO TIME, BUT NOT MILEAGE. FINALLY I HAVE ALWAYS CONSIDERED THIS AN ANNOYANCE BUT I RECENTLY CHANGED MY OPINION ON THAT. MY WIFE, WHO DRIVES MY KIDS AROUND, POINTED OUT THAT IF SHE RUNS TOO LONG WITHOUT TOPPING OFF OR IF UNKNOWN TO HER, HER FUEL MILEAGE DECLINES SHE VERY WELL COULD RUN OUT OF GAS AND BE HIT BY A VEHICLE BEHIND HER. THERE WOULD BE NO WARNING TO HER OR TO THE VEHICLES BEHIND HER IE NO BRAKE LIGHTS TO WARN THAT SHE IS STOPPING. OF COURSE THERE WOULD ALSO BE A LOSS OF STEERING AND BRAKES. IN MY MIND THIS IS A SERIOUS SAFETY CONCERN AND IT SHOULD BE INVESTIGATED. IF GM IS UNWILLING TO FIX THE PROBLEM AND NHTSA RULES THAT THEY SHOULD NOT HAVE TO, AT A MINIMUM THEY SHOULD BE REQUIRED TO NOTIFY OWNERS OF THE NEED TO FIX THE ISSUE AND THE SAFETY REASONS WHY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499897February 25, 2013
FUEL/PROPULSION SYSTEM
AT FUEL STATION, WITH A QUARTER TANK OF FUEL IN VEHICLE, THE NEW GAS OVERFLOWED OUT OF THE TANK FOR NO APPARENT REASON, RUNNING DOWN SIDE OF VEHICLE ONTO GROUND. NOT ABLE TO FILL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500047February 25, 2013
ELECTRICAL SYSTEM
MY GMC ENVOY XL THAT IS VERY WELL TAKEN CARE OF AND ALL MAINTENANCE IS ALWAYS KEPT UP TO DATE JUST STOPPED CHARGING (BATTERY) OVER NIGHT. I WAS TOLD THE THE BATTERY CELL WAS BAD AND I NEEDED TO REPLACE THE BATTERY. I SPENT THE MONEY TO REPLACE THE BATTERY TO ONLY FIND OUT THE INSTRUMENT PANEL IS DRAINING MY BATTERY. I AM VERY FRUSTRATED BECAUSE THIS SEEMS TO BE AN ONGOING ISSUE, AND THE DEALERSHIP IS STILL HAVING A HARD TIME FINDING THE EXACT ISSUE WITH WHAT COMPONENT IN THE INSTRUMENT PANEL THAT IS DRAINING MY BATTERY. I HAVE BEEN WITHOUT MY TRUCK FOR A WEEK NOW, AND I CAN ONLY IMAGINE THE BILL FOR FIX THIS ISSUE. I AM HOPING THE GMC RECOGNIZES THIS IS A PROBLEM AND HELPS INDIVIDUALS WITH SOME COST TO HELP FIX AN ISSUE THAN HAS BEEN ONGOING WITH THERE PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499858February 24, 2013
SUSPENSION
VEHICLE WAS SITTING LOW TO THE GROUND AND BOUNCING AROUND TAKING IT TO THE SHOP LOOKS LIKE AIRRIDE OUT. JUST HAPPENED OVER NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499640February 22, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER BEGINS TO GIVE FAULTY READINGS. AT FIRST IT WAS REPORTING APPROXIMATELY 20 MILES PER HOUR UNDER ACTUAL SPEED. THIS ALMOST CAUSED A CRASH DUE TO EXCESSIVE UNKNOWN SPEED. IN THE LAST FEW DAYS THE SPEEDOMETER STARTS AT 60 MPH AND IS OFF BY APPROXIMATELY THE SAME AMOUNT SO WHEN TRAVELING 50 MPH THE SPEEDOMETER READS 110 MPH. THIS IS A MASSIVE SAFETY ISSUE AND THERE ARE NUMEROUS REPORTS ABOUT THIS YET NO RECALLS. HOW MANY PEOPLE MUST BE INJURED OR KILLED BEFORE YOU TAKE ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499232February 19, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THE CONTACT THAT BECAUSE THE AIR PUMP WAS LOCATED UNDER THE VEHICLE, IT WAS LEFT EXPOSED TO DEBRIS, WHICH HAD BUILT UP IN THE AIR PUMP OVER TIME. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499347February 19, 2013
FUEL/PROPULSION SYSTEM, AIR BAGS, SUSPENSION
DUE TO THE CHECK ENGINE LIGHT CONSTANTLY COMING ON I WAS TOLD THAT I NEEDED A NEW GAS CAP. IT WAS STATED IF THE CAP IS NOT ON PROPERLY IT AFFECTS THE EMISSION CONTROLS. I HAVE REPLACED THE GAS CAP SEVERAL TIMES NOTHING HAS CHANGED ENGINE LIGHT GOES ON AND OFF. THERE STILL HAS NOT BEEN ACCURATE JUSTIFICATION FOR THIS MATTER. VEHICLE HAS FAULTY / LEAKING AIR BAGS ON THE REAR SUSPENSION. UPON RESEARCH THIS HAS BEEN A PROBLEM ON GMC VEHICLES FROM 1994 ~ 2006. WHY ARE THERE NO RECALLS? GMC ENVOY VEHICLE ARE SITTING VERY LOW DURING FREEZING TEMPERATURES. UPON STARTING THE VEHICLE IT WILL RAISE BACK UP AND LEVEL ITSELF BUT IT SHOULD NOT DROP DOWN LOW PERIOD. WEBSITES ARE FLOODED WITH COMPLAINTS. I HAVE CONTACTED GMC REGARDING ALL THESE ISSUES AND NOTHING HAS BEEN DONE. I WAS TOLD THERE WERE NO RECALLS REGARDING THESE MATTERS WHICH I DON'T UNDERSTAND. I HAVE VIEWED SO MANY COMPLAINTS ON SEVERAL WEBSITES REGARDING THESE SAME ISSUES. EXTERIOR LIGHTS~ LAMPS HAVE FAULTY SOCKETS DUE TO MOISTURE GETTING INSIDE THE LAMPS / BACK UP LAMPS. BULBS BURNING OUT CONTINUOUSLY. UNFORTUNATELY WHEN YOU TAKE YOUR VEHICLE TO A FREQUENT DEALER, MANY TIMES THEY'LL STEP OUTSIDE TO CHECK YOUR VEHICLE QUICKLY WITHOUT PUTTING YOU IN THE SYSTEM IF THEY FEEL NO SERVICE IS REQUIRED. I BELIEVE THIS MAY BE WHY THESE COMPLAINTS ARE NOT BEING ADDRESSED/ REPORTED / OR RECORDED. IT IS APPARENT THERE ARE SERIOUS PROBLEMS WITH THESE VEHICLES. SOMETHING NEEDS TO BE DONE, AND WE SHOULD NOT HAVE TO DEAL WITH REPEAT MANUFACTURER DEFECTS/HAZARDS YEAR AFTER YEAR. IT IS NOT FAIR TO US (THE CUSTOMER). THEY CAN CONTINUALLY CONTACT YOU TO TRADE IN YOUR VEHICLE OR BUY IT, BUT THEY CAN'T CONTACT YOU REGARDING DEFECTS ON THE VEHICLE. I WAS TOLD THEY ONLY NOTIFY THE ORIGINAL OWNER OF RECALLS. AGAIN THEY'LL CONTACT YOU REGARDING MARKETING AND ADVERTISING. THANK YOU IN ADVANCE FOR YOUR TIME AND CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498455February 18, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I PURCHASED MY ENVOY APPROX. 1 YEAR AGO. I HAVE 105,000 MILES ON IT CURRENTLY. MY SPEEDOMETER WOULD GET STUCK AT 50 MPH BUT WOULD SEEM TO ALWAYS END UP FIXING ITSELF. NOW IT IS PEGGED AT 120 AND HAS BEEN THAT WAY FOR 2 MONTHS. # 5 ON MY AC/HEAT BLOWER IS NOT WORKING. MY ENGINE LIGHT IS ON. MY WINDSHIELD WIPERS TURN ON EVERY TIME I START MY CAR. I CAN NOT TURN THEM OFF , USUALLY AFTER ABOUT 30 WIPES IT WILL TURN OFF. THIS IS VERY FRUSTRATING TO ME. AS I AM RESEARCHING THESE PROBLEMS ON THE INTERNET, HOPING TO FIND SOME SORT OF RECALL, I FIND MANY OTHER ENVOY OWNERS WITH THE SAME PROBLEMS!!!! I REALLY FEEL THAT GMC SHOULD BE RESPONSIBLE FOR THIS AS MANY PEOPLE ARE IN THIS SITUATION. I HAVE TO SAY WITH THIS MANY PROBLEMS, IT'S THE VEHICLE NOT THE PEOPLE AND I THINK GMC NEEDS TO BACK THEIR PRODUCT AND TAKE CARE OF THESE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498463February 18, 2013
FUEL/PROPULSION SYSTEM
NOTICED STRONG FUEL ODOR COMING FROM VEHICLE. UPON DIAGNOSIS AT THIRD PARTY SERVICE PROVIDER, WAS INFORMED OF LEAK AT FUEL TANK. KNOWN ISSUE PER GM BULLETIN 07076, BUT WAS INFORMED BY GM THAT VEHICLE MILEAGE EXCEEDS COVERAGE PARAMETERS PER GM REF#[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498464February 18, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
UPON HAVING THE VEHICLE SERVICED FOR UNRELATED REASONS, WAS INFORMED BY THIRD PARTY MECHANIC THAT THERE IS EXTENSIVE CORROSION THROUGH THE VEHICLE FRAME THAT WOULD NOT PASS UNDER NYS VEHICLE INSPECTION STANDARDS. NO KNOWN ISSUES OR CAMPAIGNS ACTIVE PER GM REF#[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498340February 16, 2013
ELECTRICAL SYSTEM
IN DECEMBER OF THIS PAST YEAR (2012) MY 2005 GMC ENVOY BEGAN TO HAVE ISSUES WITH THE SPEEDOMETER. I WOULD BE TRAVELING DOWN THE A BUSY ROAD AT A TRAFFIC LIGHT BARLEY MOVING AND THE SPEEDOMETER WOULD READ 80MPH. THE NEEDLE WOULD FLUCTUATE ANYWHERE FROM 20 MPH ALL THE WAY UP TO 120 MPH AND PEG THERE. ONE OCCASION THE SPEEDOMETER WOULD GO BACK TO NORMAL 0 MPH AND WORK NORMALLY, BUT NOW THAT IS AN EXTREMELY RARE OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498043February 13, 2013
VEHICLE SPEED CONTROL, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM, POWER TRAIN, ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2006 GMC ENVOY DENALI XL. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH. THE CONTACT ALSO STATED THAT THE ENGINE AND THE LOW FUEL WARNING LIGHTS ILLUMINATED ALTHOUGH THE FUEL LEVEL WAS AT MAX. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY AND FUEL PUMP NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 128,623 AND THE CURRENT MILEAGE WAS 138,182...UPDATED 04-03-13 *BF UPDATED 04/22/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Envoy