GMC Envoy Complaints

3,582 consumer complaints on file.

#10825298February 10, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING AT NIGHT AT APPROXIMATELY 45 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VISIBILITY WAS DISTORTED AND THE HIGH BEAM HEADLIGHTS WERE ACTIVATED IN ORDER TO CONTINUE DRIVING. THE CONTACT REPLACED THE HEADLAMP DRIVER MODULE ON TWO SEPARATE OCCASIONS, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 205,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825353February 10, 2016
AIR BAGS, ELECTRICAL SYSTEM
SERVICE AIRBAG LIGHT GOES ON AND OFF RANDOMLY. WHILE DRIVING THE SPEEDOMETER READS 0 OIL PRESSURE GUAGE READS NO PRESSURE, ALL GUAGES READ 0, THEN SPEEDOMETER READS RANDOM SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823934February 3, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. WHEN THE CONTACT FILLED THE VEHICLE WITH A FULL TANK OF FUEL, THERE WAS A FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. ONCE THERE WAS ABOUT A QUARTER TANK OF FUEL LEFT, THE ODOR DISAPPEARED. THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FUEL LEAK COMING FROM A CHUCK VALVE OF THE FUEL TANK. THE FUEL TANK, CHUCK VALVE, AND FILL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT'S VEHICLE WAS INCLUDED IN A RECALL ISSUED FROM THE MANUFACTURER, BUT THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823873February 2, 2016
EXTERIOR LIGHTING
THE LOW BEAMS WENT OUT AT NIGHT WHILE DRIVING ON A CITY STREET. THIS IS VERY DANGEROUS BECAUSE THE CITY STREETS ARE DARK AT NIGHT. THIS ENDANGER ME AS A DRIVER AS WELL AS PEDESTRIANS CROSSING THE STREET AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823558February 1, 2016
AIR BAGS, SERVICE BRAKES, STEERING
TAKATA RECALL, EARLY MORNING, MY POWER STEERING STOPPED WORKING, SO I FILLED IT AND IT STARTED WORKING AGAIN, AS I WAS DRIVING DOWN A BUSY ROAD TURNING ONTO MY OWN STREET, THE POWER STEERING AND BRAKES FAILED RESULTING IN ME CRASHING INTO A POLE, AND THE AIR BAGS DID NOT DEPLOY AND THE SEATBELT DID NOT LOCK, SO I FLEW INTO THE STEERING WHEEL, BREAKING MY HAND. THE DAMAGE WAS SO SEVERE IT WAS CONSIDERED TOTALED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10823342January 31, 2016
FUEL SYSTEM, GASOLINE
HI, I HAVE A PROBLEM WITH THE GAS METER ON MY GMC ENVOY 2006. IT HAS 38,000 MILES. THE GAS GAUGE SHOWS THAT THE GAS TANK IS EMPTY EVEN THOUGH I FILL IT UP. WHEN I START THE ENGINE THE GAUGE GOES SHOWS THAT THE TANK IS FULL, AFTER A FEW MINUTES OF DRIVING IT GOES ALL THE WAY DOWN TO EMPTY AND I GET THE SIGNAL THAT THE TANK IS EMPTY. MY CONCERN IS ABOUT IF THERE IS ANY RECALL ON THAT BECAUSE IT ONLY HAS 38,000 MILES. I WAS ALSO CHECKING ONLINE AND FOUND A LOT OF COMPLAINTS FOR THE SAME PROBLEM. I BELIEVE GM SHOULD BE RESPONSIBLE FOR THIS MATTER BECAUSE IT IS A SIGN OF A DEFECTED PART. THIS PROBLEM STARTED HAPPENING ON JANUARY 30, 2016; MY MAIN CONCERN IS GETTING STUCK IN TRAFFIC AND POSSIBLY GET IN AN ACCIDENT DUE TO THE GAS GAUGE IS MISREADING. THANK YOU FOR TAKING THE TIME TO READ MY COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822954January 28, 2016
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS TURN ON AND OFF WITHOUT WARNING...EITHER IN MOTION OR STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822554January 27, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 GMC ENVOY DENALI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 03/09/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822288January 26, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 GMC ENVOY. WHILE DRIVING APPROXIMATELY 40 MPH, THE LOW BEAM HEADLAMPS SEIZED. OCCASIONALLY, THE HEADLAMPS WOULD DIM AND THEN BRIGHTEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,720.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822420January 26, 2016
FUEL/PROPULSION SYSTEM
THE FUEL INLET SEAL ON THE TOP OF THE FUEL TANK HAD SEPARATED CAUSING A SMELL OF FUEL AND ALLOWING MATTER TO ENTER THE FUEL TANK FROM THE TOP...POSSIBLY CAUSING THE PREMATURE FAILING OF THE FUEL PUMP. WE UNDERSTAND GMC HAS EXTENDED THE WARRANTY ON THE VEHICLE FOR THIS ISSUE TO 150,000 MILES. OUR VEHICLE HAD OVER 155,000 MILES WHEN THE PROBLEM OCCURED BUT WE NEVER RECEIVED NOTIFICATION FROM GMC OF THE EXTENDED WARRANTY. HAD WE RECEIVED THIS NOTIFICATION WE WOULD HAVE TAKEN IN THE VEHICLE FOR AN IMMEDIATE REPAIR. THE FUEL PUMP FAILED AND WE HAD TO PURCHASE A NEW FUEL TANK (AS A RESULT OF THE FAULTY TOP SEAL) AND FUEL PUMP...COSTING US ALMOST $1,700. WE HAVE A COPY OF THE REPAIR BILL BUT I AM UNABLE TO SCAN AND UPLOAD IT HERE AT THIS TIME... I AM IN THE MILITARY AND WILL BE MOVING TO KOREA IN APRIL, 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821937January 24, 2016
FUEL/PROPULSION SYSTEM
RECEIVED A LETTER IN NOVEMBER OF 2015 INFORMING ME THAT MY CAR (INCLUDED MY SPECIFIC VIN NUMBER, NOT JUST MAKE, MODEL AND YEAR) IS PART OF AN EXTENDED 15 YEAR/150,000 MILE GM SPECIAL COVERAGE PROGRAM, 14423. DURING THE LAST TWO YEARS, MY SERVICE ENGINE LIGHT WENT ON AND OFF REGULARLY, AND I HAD ALMOST $5,000 OF EMISSIONS WORK DONE TO MY CAR WHICH AT 12 PLUS YEARS ONLY HAS 73,000 PLUS MILES ON IT. BACK IN 2012,I WAS UNABLE TO PASS INSPECTION ON MY CAR BECAUSE MY SERVICE ENGINE LIGHT WAS ON (02/2012) AND BROUGHT MY CAR TO MY MECHANIC. SOMETHING UNDER MY CAR MELTED (SAID IN SERVICE RECEIPT) AND COST ME $343.00 TO REPAIR. A WEEK LATER, THE SERVICE ENGINE LIGHT WAS ON AGAIN AND I TOOK MY CAR TO KERBECKS GMC IN ATLANTIC CITY, NJ. SERVICE MANAGER SAID MY CAR WAS NO LONGER COVERED, BUT I CALLED GM AND THEY SAID OTHERWISE. BROUGHT CAR BACK TO DEALER AND AFTER LONG ARGUMENT, IT WAS SUPPOSEDLY REPAIRED. RECEIPT DOESN'T STATE CAUSE OR WORK DONE. NOW I BROUGHT CAR BACK TO KERBECK AS THE SMELL OF GAS IN MY CAR IS PUNGENT. THEY SAID MY CAR HAD A CRACK IN MY FUEL TANK, COVERED UNDER 14423 AND SAID GM WOULD NOT ALLOW ME TO DRIVE IT AS A FIRE COULD OCCUR. ERBECK GAVE ME A LOANER FOR TWO WEEKS ON 12/31/20015. PART IS ON BACKORDER. GM TOOK MY CAR AWAY FROM ME ON 1/16/2016 AND SAID THEY WOULDN'T PROVIDE ME WITH A LOANER ANYMORE. I HAVE BEEN WITHOUT A CAR SINCE THE 14TH OF JANUARY, LIVE ALONE, AND HAVE NO MEANS OF GETTING AROUND. I CAN'T AFFORD A RENTAL. OPENED CASE WITH GM, CASE # 8-1759699353 WITH A WOMAN NAMED CARMEN WHO SAID IT WOULD TAKE OVER A MONTH AT BEST TO GET THE BACKORDERED PART IN. I NEED A LOANER AND A WAY TO GET AROUND. THE SERVICE MANAGER BOB INFORMED ME THAT MY CAR WAS TOO DANGEROUS TO DRIVE AND SO DID GM. WHY DID THEY TAKE MY LOANER AWAY LEAVING ME STRANDED ALONE AT 62 YEARS OLD. PLEASE HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821834January 23, 2016
FUEL/PROPULSION SYSTEM
GM SPECIAL COVERAGE PROGRAM, 14423 TOLD REPAIR PART NOT AVAILABLE TILL MAY 2016 & IS A HAZARD TO DRIVE. GM'S SOLUTION TO PROBLEM SO THAT VEHICLE CAN BE DRIVEN TILL MAY IS TO NOT FILL FUEL TANK ABOVE ONE HALF. REFUSED DUE TO VEHICLE HAZARD & PERSONAL SAFETY. VEHICLE REMAINS AT GMC DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821163January 20, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
GAS SENDING UNIT/FUEL PUMP LINES ROT OUT DUE TO CORROSION AND SPRAY GASOLINE ALL OVER THE UNDERSIDE OF VEHICLE. THE VEHICLE MIGHT STALL BUT OFTEN TIMES IT KEEPS RUNNING, ALL WHILE SPRAYING GASOLINE ALL OVER THE PLACE. THIS ONE DOES NOT EVEN TRIP A CHECK ENGINE LIGHT WHILE RUNNING IN THIS CONDITION. THE ONLY WARNING WAS THE SMELL OF GASOLINE- SOME PEOPLE DO NOT HAVE A SENSE OF SMELL, AND THIS COULD HAVE BEEN VERY DANGEROUS. THIS IS A FIRE WAITING TO HAPPEN. THIS CORROSION ISSUE IS KNOWN TO GM, WHY IS THIS NOT A SAFETY RECALL? THIS LET LOOSE ON MY SISTER IN-LAW WHILE DRIVING, IT COULD HAVE RESULTED IN EXPLOSION OR SERIOUS FIRE. GM KNOWS THAT THESE ROT OUT PREMATURELY DUE TO POOR MATERIALS AND COMBINED WITH ROAD SALT AND ENVIRONMENTAL EFFECTS IN SNOW STATES. THIS VEHICLE ALSO SUFFERS FROM THE DRIVER DOOR SWITCH FOR DOOR LOCKS AND WINDOWS NOT ALWAYS WORKING, DUE TO SHORTING OUT FROM WATER...AGAIN A KNOWN ISSUE WITH "SOME" UNITS OF THIS YEAR, BUT THIS HAS NOT BEEN RECALLED ON THIS PARTICULAR "UNIT" YET. SOME OF THESE HAVE SHORTED OUT AND CAUSED FIRES- COMBINED WITH THE LEAKY GAS SENDING UNITS, THIS IS A SERIOUS SAFETY HAZARD. DO NOT PARK THIS VEHICLE IN A GARAGE- A FIRE WAITING TO HAPPEN...COME ON- MAKE GM TAKE CARE OF THESE PROBLEMS BEFORE SOMEONE GETS KILLED. THIS TRUCK WAS AT A DEALER FOR THE FUEL LEAK, THEY TOLD HER IT NEEDS A SENDER UNIT AND A BUNCH OF OTHER THINGS THAT HAVE FAILED ON THIS POORLY BUILT TRUCK, WHICH INCLUDE WHEEL BEARINGS, ABS SENSORS. STEERING WHEEL SENSOR (? REALLY) INOP DOOR LOCKS, LEAKING FUEL, WATER PUMP LEAKING, FAILING HEADLIGHTS- THAT WORK WHEN THEY WANT, AND A WHOLE BUNCH OF OTHER REPAIRS. THIS FUEL AND ELECTRICAL ISSUE(S) SHOULD BE IMMEDIATELY RECALLED. THIS IS AFFECTING A LOT OF PEOPLE WHO LIVE IN THE NORTHERN STATES WITH SNOW AND SALT ON THE ROADWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820725January 17, 2016
STRUCTURE:BODY
I TOOK VEHICLE TO GMC DEALER FOR AN UNRELATED GM SPECIAL SERVICE PROGRAM AND UPON REMOVAL OF THE FUEL TANK, THEY FOUND EXTENSIVE RUST-THROUGH ADJACENT TO WHERE THE TANK MOUNTS TO THE FRAME. THEY SAID THE "VEHICLE IS NOT SAFE TO BE DRIVEN" YET IT HAS ONLY 100,000 MILES AND ITS EXTERIOR APPEARS ALMOST LIKE-NEW. DEALER FEELS THE DESIGN OF THE TANK BEING MOUNTED AGAINST THE FRAME CAUSED ROAD SALT, ETC TO GET TRAPPED WHERE IT CANNOT BE CLEANED OUT BY UNDERCARRIAGE CAR WASHES. I RECENTLY CONTACTED GMC BUT MY COMPLAINT HAS NOT BEEN RESOLVED TO MY SATISFACTION. I SUSPECT THERE ARE THOUSANDS OF ENVOY/TRAILBLAZER (XL) MODELS STILL ON THE ROAD WITH THIS HIDDEN "CANCER".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820599January 16, 2016
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, WHEELS
I HAD BEEN DRIVING AND PULLED INTO A FAST FOOD RESTAURANT AND WHEN I GOT OUT OF MY VEHICLE I NOTICED THE SMELL OF GASOLINE BEING CLOSE TO A GAS STATION I THOUGHT NOTHING OF IT WHEN GETTING BACK IN MY VEHICLE AFTER RETRIEVING MY FOOD I NOW SMELLED THE GASOLINE INSIDE MY VEHICLE STILL THOUGHT NOTHING THAT MAYBE THE FUMES WERE JUST LINGERING UNTIL THE NEXT DAY WHEN THE SMELL WAS STRONGER SO STRONG THAT MY CHILD WITH ASTHMA IMMEDIATELY HAD TO GET OUT OF THE VEHICLE SO BEING CAUTIOUS AS ANYONE I HAD MY HUSBAND TAKE A LOOK HE SMELLED THE GASOLINE BUT COULDN'T FIND A LEAK SO HE TOOK IT TO OUR LOCAL MECHANIC WHO THEN DIAGNOSED THE PROBLEM AND REMOVED THE TANK AND REPLACED IT WITH A USED TANK AND WHATEVER PART WAS NEEDED TO FIX THE ISSUE SO SINCE THEN I HAVE NOT SMELLED ANYMORE GASOLINE BUT MY CHECK ENGINE LIGHT REFUSES TO GO OFF NOT TO MENTION I RECEIVE A LETTER IN THE MAIL STATING THAT THERE WAS SOME SORT OF RECALL ON MY EXACT YEAR AND MAKE OF VEHICLE AND THAT I COULD SEND IN A CLAIM TO GET BACK THE $500 I PUT INTO FIXING THE VEHICLE THINKING IT WAS NOW SAFE FOR MY FAMILY SO I PAID TO FIX THE PROBLEM ONLY MY NEW TANK IS USED SO I'M GUESSING I'LL BE HAVING THIS ISSUE AGAIN AT SOME POINT WHICH IS VERY SCARY CONSIDERING I DRIVE MY CHILDREN IN THIS VEHICLE PLUS I'M OUT THE $500 STILL HAVE THE SAME ISSUE WHICH I CANNOT AFFORD TO FIX AGAIN SHOULD THE PROBLEM ARISE AND I DIDN'T KEEP THE RECEIPT FROM MY MECHANIC THINKING PROBLEM SOLVED I PUT IT ASIDE IT THREW IT AWAY SO I'M JUST CURIOUS IS THERE ANYTHING I CAN DO BECAUSE KNOWING THE TANKS HAVE ISSUES AND I'VE JUST PAID $500 FOR ANOTHER RECALLED TANK PRETTY MUCH SO I'M AT A POINT WHERE I HAVE NO OPTION BUT TO TAKE A LOSS ON THE MONEY I PAID TO FIX THE VEHICLE BEFORE I KNEW ABOUT THE RECALL NOT TO MENTION I'VE HAD TO REPLACE THE TIE RODS TWICE AND IT'S POPPING AGAIN WHEN I MAKE TURNS I LOVE THIS VEHICLE BUT NOW I'M SUPER NERVOUS OF IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820529January 15, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 GMC ENVOY 360. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820022January 13, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT WHILE PARKED AND STARTING THE VEHICLE, THE REAR END ABNORMALLY ROSE HIGHER FROM THE GROUND. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING, THE REAR LOWERED NEAR TO THE GROUND. THE CONTACT ALSO MENTIONED THAT AT TIMES ONE SIDE OF THE VEHICLE WAS HIGHER THAN THE OTHER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820119January 13, 2016
ELECTRICAL SYSTEM
PROBLEM WITH BOTH HEADLIGHT LOW BEAM MALFUNCTION; GOING ON AND OFF. PROBLEM STARTED ON 1/10/16 AND CONTINUES UNTIL TODAY DESPITE REPLACING BOTH HEADLIGHT LOW BEAM FUSES AND RELAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819707January 12, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE OPERATING THE VEHICLE, THE SERVICE ENGINE LIGHT ILLUMINATED. WHILE IN FOUR WHEEL DRIVE MODE, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ICV WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819172January 9, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER
FIRST OFF MY ELECTRICAL PANEL IN MY STEERING WHEEL NONE OF THE LIGHTS ARE ON AND WITH MY WINDSHIELD WIPERS SOME TIME THEY WILL COME AND WHEN IT START TO RAIN AND THEY WILL STOP WORKING THIS IS VERY DANGEROUS BECAUSE I NEVER KNOW WHEN THEY GOING TO WORK OR NOT DRIVING LIKE THIS CAN BE A DEATH TRAP, THIS BEEN GOING FOR ABOUT 6 MONTHS I TOLD THEM AFTER THE RECALL FOR MY DOOR PANEL THEY SAID IT MIGHT BE RECALL FOR THIS AS WELL NOTHING YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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