See attached document for complaint.
No injuries · No fire · No crash
I received a safety recall notification in the mail regarding my 2025 Genesis GV80 reference High Pressure Fuel Crossover Pipe which at this time NO REMEDY is AVAILABLE. This matter has to be resolved ASAP due to a safety hazard to me and my family.
No injuries · No fire · No crash
I purchased the vehicle on [XXX], signing purchase contract and paying deposit of $10k. Monday 06/08/26, I received a call from dealership that they need to recoup the vehicle due to safety recall, explaining that they shouldn’t have sold it to me. Apparently, the recall was initiated on 03/02/26, and as of today, “Remedy not yet available”. The sales person, dealership or manufacturer, can not tell me if/when a remedy is coming. It’s been 4 months since recall was initiated when no indication when a remedy is a available. How long should it take for remedy be available? [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Genesis has known about the issue with the crossover pipe in the engine compartment since July 2024 and just recently notified me by mail regarding the recall. They have no anticipated resolution date.
No injuries · No fire · No crash
Dear Sir or Madam, I am writing to file a safety complaint regarding the second-row seat controls in a Genesis GV80. Specifically, I have experienced a potentially dangerous issue involving the automatic seat-folding mechanism being activated unintentionally. In our vehicle, the button used to move or fold the second-row seat can be easily pressed accidentally—for example, by a child’s knee while entering the vehicle. When this occurs, the seat begins moving automatically without adequately detecting whether the seat is occupied. There have been two recent close calls in which one child was already seated in the second row, and another child entering the vehicle inadvertently pressed the button. The seat then began closing/moving toward the occupied position without stopping, creating a risk of injury to the seated child. In these instances, intervention was required to stop the seat movement. This raises serious concerns about the lack of sufficient occupant detection or obstruction detection in the seat mechanism. A system that allows powered seat movement without reliably sensing an occupant or obstruction poses a clear safety hazard, particularly for families with children. I respectfully request that this issue be investigated. It may warrant a recall, software update, or design modification to ensure: Improved occupant detection in the second-row seats Automatic stop or reversal when resistance or obstruction is detected Reduced likelihood of accidental activation of seat controls Thank you for your attention to this matter. I am available to provide additional details if needed.
No injuries · No fire · No crash