This car has stalled 3 times. Randomly, but each time while car was fully stopped. Once when I was sitting in a parking lot about to pull into traffic, and when waiting for a light to go from red to green. After these two times I took car to dealer. They ran diagnostics and said there were NO error codes. They tried to reproduce but could not. I asked them to reset all computers in car, which they did. But it happened again yesterday. This third time, weather is nice, about 68 degrees. I had been driving about 3 miles, waiting for a light to change. I believe the car went into “Auto stop”, like usual, but when light changed and I took foot off brake, car stalled. It then BEEPS rapidly at me, and I believe the warning message says something like “Can not start car in Drive, please put in Park”. As cars are behind me and honking furiously, I put drive selector into P, and push start button, it starts and I drive away. Safety issue is cars behind me, expecting me to move, and I can’t. I worry about being rear ended. Each time I believe car had gone into “Auto stop” mode to conserve gas. Each time Weather was clear and normal. One time it happened with my wife in car. I was not fiddling with any controls. I have other cars with “auto stop” and this never happens. I only use brand name high octane gas. I am contacting dealer about this third incident, but don’t have much hope that they will find anything to fix. Have you had any other complaints like this from other owners of this car? I saw that in past Genesis has had recall for faulty fuel pump. Is this maybe another fuel pump defect?? Thank you.
No injuries · No fire · No crash
The contact owns a 2022 Genesis GV80. The contact received notification of NHTSA Campaign Number: 26V229000 (Fuel System, Gasoline); however, the two local dealers had shut down, and the other authorized dealers were extremely far away. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was filed. The contact had not experienced a failure.
No injuries · No fire · No crash
On June 18 at approximately 9:50 p.m., I was driving my 2026 Genesis GV80 (6,493 miles) on a highway where traffic was reduced to one lane due to road paving. Traffic was heavily congested. I came to a complete stop behind a tractor-trailer on a flat/level roadway and remained stationary for approximately 30–40 seconds with my foot on the brake. The vehicle's automatic start/stop feature had been manually disabled. While completely stopped, the vehicle unexpectedly began moving forward toward the tractor-trailer despite my foot being on the brake pedal. I released and reapplied/pumped the brakes multiple times, but the vehicle continued moving forward. The brake pedal felt normal. I attempted to place the transmission into Park, but there was no response and no warning or message. The vehicle continued forward and contacted the rear of the tractor-trailer. After contact, the vehicle stopped and I was then able to place it in Park. When traffic began moving, I put the vehicle back into Drive. Because heavy traffic prevented me from safely exiting the lane, I remained in place but left additional distance from the tractor-trailer. The same condition occurred a second time: while again at a complete stop, the vehicle began moving forward with the brake pedal fully depressed. This time, I was able to place the vehicle in Park before contacting anything. There were no brake, transmission, or other warning lights/messages during either occurrence. However, the vehicle displayed a notification indicating I was making a telephone call when no call was occurring; it appeared to reference a call from earlier that evening. The unexpected forward movement occurred twice during the same driving event.
See attached document for complaint.
No injuries · No fire · No crash
At approximately 68k miles, I observed hesitation when pulling away from a stop in our 2023 GV80 2.5t AWD Prestige. At 71,300 miles, we observed an increasing howling noise from the rear of the vehicle, primarily at coasting, with various tones emitted during application and release of the accelerator pedal. The rear differential fluid was drained for inspection, and there were metal shavings accumulated on the drain magnet, discolored (metallic shavings) fluid, and visible shiny metal flakes in the drained fluid. The differential is close to total failure on this vehicle. Hyundai has issued a TSB, so it is known, but they are not recalling this extreme safety hazard that has been reported for several years across many owners. A quick search of various owner forums reveals this truth. Moreover, replacement differentials do not improve the issue, often having to be replaced themselves only a short time later.
No injuries · No fire · No crash