Genesis GV70 Complaints

223 consumer complaints on file.

#11727873March 30, 2026
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Hyundai/Genesis 2026 GV70 2.5T Advanced. Drivers side instrument cluster goes blank/black, dangerous. Contacted Genesis Customer Care, doesn't know how to fix my model/trim. Representative, hung up on me. Dealer: Homestead Hyundai/Genesis doesn't have tools to fix the problem..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726876March 24, 2026
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Without any warning, on March 15, 2026, I turned out of a parking lot onto a major road and I noticed it wouldn't accelerate above 20 mph, so I pulled off the road. I tried again and my vehicle still failed to accelerate. And on my third attempt, my vehicle decelerated and was about to completely stall. I managed to turn into a parking lot and avoid getting rear ended. However, this could have been a fatal event. While I was trying to accelerate, the vehicle was quiet as if the car wasn't even running. After shutting the engine off for awhile, I was able to drive the vehicle with caution. I reached out to two Genesis service departments regarding my vehicle failing to accelerate while driving and neither had heard any previous complaints, and the earliest appointment would be mid April. There was no sense of urgency, as I'm left to hesitantly drive my vehicle at the risk of it happening again and getting rear ended. And when my vehicle does go in for service, I'm weary whether the problem will be resolved properly since the service department is unaware of the issue. In addition, I have had this vehicle for only 4 months and 1 month into it, I already took it to service because of fuel odor that had not gone away since the day 1. But the service department didn't find anything wrong with the vehicle, so nothing was done to it. I also swung by another Genesis service department, in case they happened to be familiar with the cause of the odor. My vehicle still has the fuel odor and now I'm wondering if that is related to my vehicle not accelerating. I am seeking your assistance to ensure that the problems with my vehicle are confidently resolved. And I wouldn't want this to happen to anyone else. I am thankful, I was driving and not my teen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726000March 21, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
This is my second GV70 I had a 2024 and now a 2025. They had to buy back my first car due to the exact same issue. I was assured that the new model which I bought a different Hyundai in between the two GV70’s. I have owed over 100 cars and I truly love the Genesis but the SUV is Totally Unsafe to drive with the cruise control. The cruise control will slam on or firmly apply the breaks for zero reason. You will be driving no one around at all and the breaks come on. I have been almost rear ended several times. This happened the very first day I drove the car on I75. It happens daily that I am on I75 so I now only use the cruise control when there is no traffic. On my way to Lexington it happened 5 times. But now it’s getting worse. This will eventually kill somebody. I have been very nice but once I got tired of waiting for the dealership to do something about it I went to Genesis directly and now the dealership refuses to let me come back due to my complaint. The dealership Genesis of West Knoxville refuses to fix the problem and Genesis told me to go to the BBB. . Well the BBB is not the answer if someone dies due to this very serious situation. PLEASE help before someone dies. I have had two different dealerships service department people tell me they seen this before and even my first Genesis rep said this is an issue now they all say they never said it. And Genesis even took my advocate away and gave me a new one that I had for months and months and within a few days the new one said Genesis sees no reason to go any further. Thanks in advance for your help. Ron Garrett 931-303-4882
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725841March 20, 2026
UNKNOWN OR OTHER
I do not know exactly what component failed. All I know is that the vehicle lost power while my wife was driving our children to school at around 8:15 A.M. on February 24, 2026. The vehicle slowed down on its own and could not accelerate when my wife pushed on the gas pedal. There were no warning or check engine lights on the dashboard. Luckily, this happened in a residential neighborhood where traffic is low. This could have caused an accident and/or fatalities if she was driving on busy street or a highway at the time. I contacted Genesis Customer Care. They scheduled me for a service appointment to get the vehicle checked. The vehicle was checked for codes, but nothing came up. They checked the vehicle log but did not find any clues. They told me that everything was normal and they assumed that it was most likely due to an over-the-air update that caused a system reboot. I believe the problem still exists and that it is a matter of time before it happens again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725639March 19, 2026
ELECTRICAL SYSTEM
Got a "power limited, check electrical system" warning when starting the car. Towed it to the dealership and they told me the ICCU failed and it needs to be replaced. It has been over 5 weeks and still waiting for the part to be back in stock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725201March 18, 2026
ELECTRICAL SYSTEM, POWER TRAIN
While driving an audible pop from the rear of the vehicle was heard. Upon hearing the pop the vehicle warning lights came on and a sudden loss of power reducing my maximum speed to 20 mile per hour. The electrical system failure warning came up on the screen and the car would not accelerate to over 20 miles per hour. The dealer stated it was a failed ICCU and fuse. This has been at the dealer for over 10 days without a return window provided. The car has 15,802 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724132March 13, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I am writing to formally escalate a serious unresolved issue with my Genesis vehicle and the service experience I have received from Genesis of Huntington. My vehicle has experienced repeated and dangerous malfunctions despite multiple repair attempts. The most concerning issue is that the vehicle suddenly stops functioning properly while driving, accompanied by all dashboard warning lights flashing. In order to continue driving, I have had to turn the vehicle off and restart it. The vehicle has been brought back to the dealership multiple times for the same problem. Each time I was informed that the issue had been repaired and that parts had been replaced. However, the problem continues to occur even after these repairs. One of the most alarming incidents occurred while I was driving from Huntington back to Queens with my wife and newborn child in the car. The vehicle malfunctioned again, forcing me to stop and restart the car while on the road. This situation created a serious safety risk for my family. Additionally, the vehicle has been kept by the dealership for extended periods during repair attempts. As of my most recent interaction, the dealership had the vehicle for nearly two weeks during the third repair attempt for the same issue. Despite this significant amount of time, the problem remains unresolved. Compounding the issue is the lack of communication from the dealership. My attempts to contact the service department and management for updates have often gone unanswered, leaving me without information regarding the status of my vehicle. At this point, I have lost confidence in the reliability of the vehicle and the ability of the dealership to properly diagnose and repair the issue. I respectfully request immediate intervention from Genesis Motor America to review this matter. Given the repeated repair attempts for the same defect and the safety concerns involved, I ask that Genesis consider a permanent resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724022March 13, 2026
ENGINE
I have not had no incident yet but my 2026 Genesis GV70 3.5 UNINTENDED ACCELERATION BY ITSELF. WHEN THE ENGINE IS COLD UPON STARTING THE VEHICLE ACCELERATE BY ITSELF. WHILE COASTING THE VEHCLE ACCELERATE, i ALMOST HIT THE GARAGE DOOR. A recall should be called on all 26 model GV SERIES. This should be looked at before someone gets injured. The service advisor informed me all 26 GV MODELS DOES THAT. Thank YOU FOR YOUR TIME. Mr. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723829March 12, 2026
POWER TRAIN
The car has been shaking between 65-75mph and sometimes around 40-50mph since 9/7/2024. Car has been at the dealer service center 7 times, more then 30 days to attempt to resolve the issue, but nothing has worked. The last service visit they replaced the front axle. the car still shakes. I'm nervous something is going to fly off or a bolt is going to come loose from the shaking. I don't feel safe driving the car, but i don't have money to purchase another car. Genesis is aware of this safety issue and refuses to take action. I have a letter stating they were going to buy the car back by 12/15/2025, but they changed there mind. I guess they want people to drive unsafe cars. Don't buy a Genesis, Hyundai, or Kia. They don't stand by there word or seem to care if it affects there bank account.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722522March 6, 2026
AIR BAGS
Due to icy roads, the Genesis slid into a curb at a slow rate of speed. The vehicle did not go up on to the curb and the speed was very slow. There were scratches on the wheel, but no other body damage or contact. Four airbags violently deployed in a spectacular overreaction which could have caused injury. I am concerned for public safety. The auto manufacturer refuses to respond to me.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11722474March 6, 2026
ELECTRICAL SYSTEM
The contact owns a 2026 Genesis GV70. The contact stated that while driving approximately 35-40 MPH after charging the vehicle, an unknown warning light was illuminated. The vehicle automatically called Genesis Connected Services, which advised the contact to tow the vehicle to the dealer for a diagnostic test. The contact was able to drive to the residence. The Mobile App displayed Diagnostic Trouble Codes: P1AA700 and P1AAF00 for the electric battery management system. The vehicle was towed to the dealer, where it was determined that the battery management system needed to be replaced. The dealer informed the contact that the repair was pending approval. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,889.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721767March 3, 2026
POWER TRAIN
Loss of power, warning to check EV system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721502March 2, 2026
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am filing this formal complaint against Genesis Motor America (a division of Hyundai Motor America) for the repeated failure to repair my defective 2024 Genesis GV70. The vehicle has been a nightmare of safety hazards, financial ruin, and life degradation, with over 240 days out of service in 8 months. This saga began as a dream purchase, but quickly turned into a relentless horror story of mechanical and ADAS failures, dealer incompetence, and manufacturer indifference. The vehicle has been in the shop on six separate occasions under three (3) different dealers, with collective downtime exceeding 240 days, far surpassing Florida's Lemon Law thresholds (3+ repair attempts for the same defect or 15+ days out of service).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721021February 27, 2026
FUEL/PROPULSION SYSTEM
The high-pressure fuel pump failed, resulting in insufficient fuel delivery to the engine. This caused a significant loss of engine output, with the vehicle unable to accelerate beyond approximately 35 mph or stalling around 60 mph and exhibiting very slow acceleration. The lack of adequate power created unsafe driving conditions. I was nearly rear-ended while making a right turn and again while attempting to merge onto the interstate, as the vehicle could not accelerate as expected. There were no warning lights or prior indications of a problem on the dashboard. The issue first occurred on 2/21/2026, and I immediately stopped driving the vehicle. The vehicle has since been inspected by the Charlotte Genesis dealership, which diagnosed a high-pressure fuel pump failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720170February 24, 2026
ELECTRICAL SYSTEM
The contact owns a 2025 Genesis GV70. The contact stated that while driving the vehicle, it failed to exceed 15 MPH. The vehicle was taken to the dealer, where the Integrated Charging Control Unit (ICCU) was replaced. Additionally, the contact stated that while driving on several occasions, the instrument panel unintendedly turned off. The failure had been occurring intermittently. The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be diagnosed unless the failure occurred during the diagnostic test. The vehicle was not diagnosed or repaired. The contact learned online that another vehicle owner had experienced the same failure. The manufacturer was notified of the failure and informed that the report would be escalated to the correct department. The failure mileage was approximately 11,475.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720100February 24, 2026
TIRES
The contact owns a 2023 Genesis GV70 equipped with Michelin Tires, Tire Line: Primacy Tour, Tire Size: 255/40/R21, DOT Number: (N/A). While driving approximately 70 MPH, the vehicle started violently swerving from right to left, nearly causing a crash into a concrete median. The driver was able to regain control of the vehicle and safely drove to the residence. A tow truck driver was called to the residence and discovered that the rear driver’s side tire had extensive tread separation. The vehicle was towed to the local dealer, who determined that the rear driver’s side strut, brake line, fuel filler neck, inner fender, parking brake wiring harness, and rear driver’s side brake line were damaged during the failure and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 11,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719058February 19, 2026
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I was entering a highway when my vehicle lost the ability to accelerate. Complete loss of acceleration, audible and visual notifications on my dashboard that were difficult to read as I was dealing with a dangerous situation. I was fortunate that there was a pull out immediately ahead and no traffic that allowed me to quickly get to safety. Had I been further up the highway or on a freeway, my life and that of drivers around me would have been in imminent danger as this was sudden and unexpected. After I pulled out, my vehicle dashboard contained a message that read: Stop vehicle and check power supply. My vehicle's app presents two "Attention Needed" notifications: 1) CHASSIS DTC C160C87 and 2) CHASSIS DTC P1A9096. My vehicle is only 2 years old and had all recommended recalls and maintenance checked prior to this event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718866February 18, 2026
ENGINE, POWER TRAIN
My car exhibited a random loss of power which led to dangerous driving conditions. At times, when I wanted to accelerate to pass a vehicle on a two lane highway, I would enter the left lane to pass a vehicle and had zero acceleration which left me in a vulnerable position relative to oncoming traffic. Other times, the vehicle would not accelerate from a stop, rev to high RPMs and not shift out of 3rd gear without manual intervention. Another time, I was accelerating to make a lane change and the vehicle lagged, nearly causing a rear end collision by the vehicle behind me. There were no warning indications whatsoever on the dash, but I my OBD-II code reader indicated "P26CB00". When I researched this, I took my car into the dealer. The were able to replicate the problem and informed me that my vehicle had a punctured intercooler radiator which was caused by a road hazard and therefore would not be covered under warranty. After my inspection, I noticed a design flaw in the lower portion of the grill which allowed objects to impact the lower radiator without any protection whatsoever. Apparently, this leak caused my car's turbo system to not engage which is why there was a random loss of power. The repair of the radiator and water pump (which they said had failed because it ran dry) was over $2500. The dealer told me that they had had another Genesis GV70 with the same issue the prior week but that all cars have some unresolved problem or another. Based on my experience, this was a serious safety issue and so I also reached out to Genesis Corporate on 2/12/26 and they assigned it case #42240745. I have not heard back from them as of yet. Several people have posted about the issue on GV70 internet forums: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717992February 14, 2026
ENGINE, POWER TRAIN
I moved to Reno, NV where I need to merge onto route 80 everyday. During several attempts to merge onto 80, my Genesis GV70 stopped accelerating at 42 MPH, roughly 5000 RPMs and I was almost rear ended on two occasions because of the 'stalling' of the vehicle. An 18 wheel truck almost hit me because I couldn't accelerate past 42 MPH. Luckily, I was able to pull off the road. There was no warning light or check engine light on the dashboard. This was not a one time issue. Everytime I tried to merge at high speeds the car would not respond. I've attached a video that shows the issue. Genesis towed my car to a dealer in Mountain View CA. I did notice that I was leaking radiator fluid in the days prior to my incidents but when I checked the overflow tank, it was full. Again, there were no check engine lights on the dash. The Mountain View Genesis service manager replicated the issue and discovered that a small rock had come through the bottom grill and damaged the intercooler radiator. He unequivocally stated that "it's a design flaw in the lower grill. The grill has such a wide opening that foreign objects can enter through the lower grill." He went on to say that the intercooler radiator sits below the regular radiator and is made of a softer metal than the regular radiator which makes is more susceptible to damage. He also said that another Genesis GV70 came into his shop the same day with the exact same issue. The cost of the repair was $2,200 dollars to replace the intercooler radiator. (the intercooler was on backorder which may be demand) I opened a case with Genesis and they say that the repair is not covered under a warranty. The Genesis owners forum has numerous complaints of 'lack of acceleration' issues. Someone polled owners and 28 people responded that they experienced a similar lack of acceleration dangerous situation. Video of problem: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717283February 11, 2026
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
The digital instrument cluster in my 2024 Genesis GV70 has failed multiple times while driving. The vehicle was taken to the dealership on December 20, 2025 for instrument cluster malfunction. The vehicle remained in the shop for approximately four weeks, and the instrument cluster module was replaced. The vehicle was returned to me on January 19, 2026 with representation that the issue had been corrected. On February 8, 2026, only 20 days after the repair, the instrument cluster failed again while the vehicle was in operation. The panel was completely inoperative for approximately two hours. During the failure: Speedometer was not visible, Warning lights were not visible, Fuel gauge was not visible, Safety indicators were not visible, signal lights not working, Automatic Engine Start/Stop system control not working. Entire console goes out. Operating a vehicle without access to critical driving information presents a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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