Ford Transit Complaints

149 consumer complaints on file.

#11730872April 13, 2026
VISIBILITY:WINDSHIELD
The contact owns a 2021 Ford Transit. The contact stated that while parked and having an oil change sticker applied to the top of the driver's side windshield, the glass detached half an inch and water had since entered the vehicle through the crack. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729343April 6, 2026
POWER TRAIN, ELECTRICAL SYSTEM:ADAS:HILL DESCENT ASSIST:SENSOR, BACK OVER PREVENTION
The contact owns a 2023 Ford Transit. The contact stated that while in drive, the transmission slammed into fourth gear. The hill assist feature was activated during the failure. The contact believed that the failure was caused by an inoperable back over prevention camera. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and offered a buyback, but no assistance was provided. The failure mileage was approximately 23,459.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728529April 1, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
On March 11, 2026, a 2024 Ford Transit (VIN: [XXX] ) was being operated under normal driving conditions when the check engine light began intermittently activating. Shortly thereafter, the vehicle experienced a sudden loss of dashboard functionality. While attempting to safely maneuver to the shoulder, the operator experienced loss of power steering and reduced braking capability. During this time, flames were observed originating from the engine compartment. The operator was able to safely pull the vehicle over, exit, and contact emergency services. The vehicle subsequently became fully engulfed in flames and was completely destroyed. No injuries were reported. A preliminary fire investigation determined the area of origin to be the passenger side of the engine compartment, with evidence of possible electrical involvement. The specific failed component has not yet been identified. This incident created a significant safety hazard due to the sudden loss of vehicle control systems combined with an active vehicle fire during operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11725020March 17, 2026
STRUCTURE:BODY
Fuel filler door hinges continues to break and the consumer has to pay for a new housing unit. The hinges can break at anytime and the fuel door can become a potential issue while driving. It can break all the way off and hit another vehicle while traveling on the road/ Highway. The problem has been confirmed by the dealerships as they always have back-stock of new units to replace. There is no warning as to when it breaks at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722969March 9, 2026
SERVICE BRAKES
The Ford dealer where I bought this vehicle denies that there is a safety recall for this vehicle. That is Christina, Service Depart, Auto Nation Ford, Littleton, Colorado This recall states that I should not drive the vehicle until the recall has been serviced. I am unable to get Ford to honor the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722040March 4, 2026
POWER TRAIN
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V860000 (POWER TRAIN). The contact stated that while driving at an undisclosed speed, the gear shifter independently shifted from drive(D) to reverse(R). The contact stated that before the failure occurred, the message "Hill Assist" was displayed on the screen. The contact clicked "OK," and shortly afterwards, the gear shifter shifted independently. The vehicle was taken to the dealer, and the contact was informed that it might be an electrical failure; however, the vehicle was not inspected or diagnosed. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720319February 25, 2026
UNKNOWN OR OTHER
Water enters under the hood because the “cowl” has separated from the windshield near the wipers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720126February 24, 2026
ENGINE, STRUCTURE
The contact owns a 2023 Ford Transit. The contact stated that while driving approximately 25 - 60 MPH, the check engine warning light illuminated, and the vehicle started to decelerate. During the most recent failure, the contact was able to drive to the dealer before the vehicle lost power. The vehicle was diagnosed, and the contact was informed that water was leaking into the engine, causing a shortage with the spark plugs and other electrical systems. The #4 spark plug was replaced. The contact researched and became aware of an issue with the cowl allowing water and debris to enter the engine and causing the #4 spark plug to be short-circuited. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712694January 22, 2026
BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Ford Transit. The contact stated that while reversing, the back over prevention camera became inoperable. The contact stated that the image was distorted. The message Pre-Collison assist not available was displayed and then disappeared. The contact stated that the camera was repaired under recall. The contact stated that the camera was turning gray and blue. The manufacturer was contacted and helped with the repair. The vehicle was taken back to the dealer, but the vehicle was not diagnosed or repaired. The modules were reset by an independent mechanic. The contact received notification of NHTSA Campaign Number: 25V887000 (Back Over Prevention). The camera was black with green lines, and it froze. There was a buzzing sound detected. The vehicle was restarted. While the mechanic was driving the vehicle, the vehicle crashed into a gate. The vehicle was taken to the dealer again, and the contact was informed about a diagnostic test. There were no codes retrieved, and the dealer was unable to duplicate the failure. The failure mileage was approximately 69,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711509January 16, 2026
POWER TRAIN
While traveling straight at approximately 30 miles per hour, the front differential locked, causing the front wheels to lock and abruptly stopped the vehicle. Vehicle was towed to a Ford dealership, which verified the differential failed, and not due to lack of lubricant. There were no symptoms prior to failure. The abruptness of the stop caused the operator to suffer whiplash like symptoms.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11710947January 14, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2021 Ford Transit. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 33,000; and at the time of registration, it was discovered that the mileage was 320,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704499December 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Since I purchased this vehicle, it has experienced severe safety-related failures in the electrical system, battery, vacuum pump, powertrain, and other components. All warning lights would activate on the dashboard, messages appeared such as “Service Immediately” and “Power Reduced,” the vehicle became limited to about 10 mph, and on several occasions it shut off completely while in use. Six days before taking it to Midway Ford, Metro Ford replaced the battery, but within days the vehicle became inoperable again. Midway Ford kept the vehicle for weeks and eventually claimed the battery was defective, but attempted to charge me over $2,000 for sensors and a fuse box despite my Ford 5-year/8-year warranties and an extended service contract. I opened formal complaints with Ford, Metro Ford, and Midway Ford. Ford acknowledged factory defects, and the vehicle has more than six prior repairs since 2022, consistent with known issues in similar models (vacuum pump failures). During active state and federal investigations—and without my authorization—Midway Ford moved the vehicle off their property. I have evidence from the Ford app showing it was relocated to an apartment complex, then a private house, and finally to an unauthorized tow yard. When I returned to the country, police accompanied me to the location where I found the vehicle hidden, vandalized, with deflated tires, scratches, and surrounded by stripped and crashed cars. Midway Ford initially denied having the vehicle and later changed their statements. Afterward, all alerts were cleared from the Ford app without explanation. Midway Ford acted without permission, moved the vehicle during an open investigation, manipulated its condition, and returned it damaged. I request a full safety investigation due to repeated failures, loss of power, shutdowns while driving, and the dealer’s negligent handling of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703045December 4, 2025
AIR BAGS
The contact owned a 2021 Ford Transit. The contact stated that while driving the 2021 Thor Gemini at 65 MPH in the wind, the wind veered the vehicle off the road. The vehicle rolled over and down an embankment when it came to a stop. No warning lights were illuminated. The side curtain air bag and front passenger-side air bags deployed. However, the driver-side air bags did not deploy. A police report was filed. The contact and his wife were taken to the hospital via ambulance. The contact sustained a concussion, while the contact's wife was severely injured in the right eye due to the air bag and sustained a concussion. The vehicle was towed to Ricky's Towing, a local towing yard. The insurance company was contacted and deemed the vehicle a total loss. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11702044November 29, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
From the moment I purchased the vehicle, HGreg Nissan withheld essential information and misled me about its condition and warranty status. They told me the vehicle had a “bumper-to-bumper” warranty valid until October 2025 because it was a 2022 model, but they never informed me about the actual manufacturer warranties (5-year and 8-year EV warranties), which remain active and override any extended warranty they sold me. To justify selling me a six-year extended warranty through NESNA, HGreg Nissan hid the fact that the manufacturer warranties were still in effect. They also added three additional warranties I explicitly said I did not want. All documents were signed on a tablet, and I was never given physical copies. The USB they provided did not include any warranty information. I repeatedly requested the warranty documents and received no response. NESNA later confirmed that the extended warranty could not be activated because the manufacturer warranty was still active. HGreg Nissan also failed to disclose that the vehicle had been part of a commercial fleet in California, was auctioned, retitled, and then sold to me as if it were a clean personal-use vehicle. Since day one, the vehicle has experienced serious and repeated failures: electrical system malfunctions, powertrain warnings, brake system faults, vacuum pump failures, sudden loss of power, reduced speed mode, and spontaneous shutdowns. The vehicle is unsafe and is currently completely inoperable. HGreg Nissan sold me a defective vehicle, concealed critical history, misrepresented warranty coverage, added unwanted contracts, and refused to provide documentation or support. These failures pose a serious safety risk to me and other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702040November 29, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
My 2022 Ford E-Transit has experienced repeated electrical, propulsion, and powertrain failures that cause the vehicle to become completely inoperable. On September 8, the van displayed multiple critical alerts including powertrain malfunction, brake system failure, vacuum pump failure, and full electrical system fault, and it would not start. The next day, the same failure occurred again and the van had to be towed. The dealer replaced the 12V battery without proper diagnosis and returned the vehicle with all warning lights still on. A technician privately stated that the issue was more complex than the battery and that the system had only been reset, not repaired. No written authorization for the repair was requested, and the underlying electrical/propulsion failure was never addressed. Five days later, the vehicle became fully inoperable again with the exact same failures. These repeated shutdowns and inability to start happen without warning and create a serious safety hazard because the van can lose all function while parked or potentially while driving. The system faults affect essential components related to braking, propulsion, and overall vehicle control. The pattern indicates a significant defect in the electrical and propulsion systems of the vehicle, and the problem persists despite attempted service. The vehicle is unsafe and unreliable due to recurring total system failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701195November 24, 2025
TIRES
The contact owns a 2021 Ford Transit 250 equipped with Sentury Lionheart Tires, Tire Line: Lionclaw, Tire Size: 235/65/R16, DOT Number: [XXX] . The tires were replacement tires. The contact stated while driving approximately 40 MPH, there was an abnormally loud sound coming from the front end of the vehicle, and the vehicle started shuddering and vibrating. After stopping to inspect the vehicle, the contact noticed a blowout of the front driver's side tire. Upon inspection, it was discovered that the front passenger’s side tire was cracked by the side wall. The cause of the failure was not yet determined. The manufacturer and local tire dealer were notified of the failures. No further information was available. The failure mileage was 20,000. The VIN was unavailable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700147November 18, 2025
WHEELS
See the attached video..the car was not serviced before..this the assembly factory negligence..they didn't secure the nodes properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699408November 14, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
My cargo van has no rearward windows. It has front/rear/left/right exterior cameras which generate a simulated, 360-degree, overhead view on a monitor. The right camera functions about half of the time. Once it generated an all-orange view. Now it often generates an all-blue view. I know other Ford vehicles are subject to a recall for this software issue and Ford has (or is generating) a fix for the problem. The 2023 Transit is not part of that recall group, but it should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698559November 10, 2025
BACK OVER PREVENTION
The contact owns a 2023 Ford Transit. The contact stated that while attempting to reverse, the rearview 360° camera became inoperable. The contact stated that the rearview image was blank. The contact previously received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the accessory protocol interface module (APIM) had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692259October 9, 2025
UNKNOWN OR OTHER
My backup camera goes black and radio buttons do not work when this happens. They replaced apim and harness wires but did not solve the problem. They say they cannot replace radio because not on recall list. My van is under warranty. My van has the same issue as the recalls but not on the list. I've been having this issue since I bought the van. It needs to be on the recall list so I can get this issue fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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