Ford Transit Service Bulletins

611 manufacturer communications on file.

January 10, 2018•Document ID: 10138518
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 47003
Date Added:
May 29, 2018
Manufacturer:
FORD
Summary
2015-2018 Transit vehicles ordered with a keyless entry keypad arrive with the Ford Accessory keypad installed and programmed. Vehicles built prior to late January 2017 will have a cardboard box containing a master keycode card and personal entry code programming instructions stowed in the vehicles driver door pocket. Vehicles built after late January 2017 will have the cardboard box containing the card and instructions already stowed in the glove box. The master keycode card and programming instructions must be placed along with the other owner literature in the glovebox, for future reference by the vehicle owner. Certain U.S. dealer employees can retrieve lost keypad codes via FMCDealer.com - Parts and Service tab - Parts Product Line Information - Accessories - Keys/Entry Devices.
Associated Products (4)
2018 Ford Transit 2017 Ford Transit 2016 Ford Transit 2015 Ford Transit
Associated Documents
- Download MC-10138518-0001.pdf↗
January 8, 2018•Document ID: 10140314
Service Bulletin/Repair Instructions
SEAT BELTS; SEAT BELTS:FRONT:RETRACTOR
Mfr Comm. #:
SSM 46999
Date Added:
June 11, 2018
Manufacturer:
FORD
Summary
Some 2015-2018 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
Associated Products (4)
2018 Ford Transit 2017 Ford Transit 2016 Ford Transit 2015 Ford Transit
Associated Documents
- Download MC-10140314-0001.pdf↗
January 8, 2018•Document ID: 10138515
Service Bulletin/Repair Instructions
SEAT BELTS
Mfr Comm. #:
SSM 46999
Date Added:
May 29, 2018
Manufacturer:
FORD
Summary
Some 2015-2018 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
Associated Products (4)
2018 Ford Transit 2017 Ford Transit 2016 Ford Transit 2015 Ford Transit
Associated Documents
- Download MC-10138515-0001.pdf↗
November 29, 2017•Document ID: 10127426
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 46949
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (40)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Focus 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT+ 20 more
Associated Documents
- Download MC-10127426-0001.pdf↗
November 29, 2017•Document ID: 10127425
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 46948
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update APIM software. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
Associated Products (40)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Focus 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT+ 20 more
Associated Documents
- Download MC-10127425-0001.pdf↗
November 29, 2017•Document ID: 10127424
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; LANE DEPARTURE; EQUIPMENT; BACK OVER PREVENTION
Mfr Comm. #:
SSM 46947
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (42)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect+ 22 more
Associated Documents
- Download MC-10127424-0001.pdf↗
November 22, 2017•Document ID: 10127417
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 46930
Date Added:
January 29, 2018
Manufacturer:
LINCOLN
Summary
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Associated Products (51)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer+ 31 more
Associated Documents
- Download MC-10127417-0001.pdf↗
November 15, 2017•Document ID: 10127416
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ENGINE
Mfr Comm. #:
SSM 46923
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some 2015-2017 Transit vehicles equipped with a 3.5L or 3.7l gasoline engine may exhibit an engine overheat condition or poor A/C cooling due to one or more of the 3 cooling fan fuses being open. If any one of the Battery Junction Box (BJB) fuses F30, F31, or F8 are open, replace F8 from a 20 amp to a 30 amp fuse (6E5Z-14526-BA), and service the F30 and F31 40 amp fuses (6E5Z-14526-CA) as needed. The wiring diagram has been updated. Failure to replace an open F8 with a 30amp fuse will cause F30 and F31 to open over time. Claim using causal part 9K499 if no other root cause is identified. Use applicable labor ops from section 10 of the SLTS manual for fuse replacement.
Associated Products (3)
2017 Ford Transit 2016 Ford Transit 2015 Ford Transit
Associated Documents
- Download MC-10127416-0001.pdf↗
November 14, 2017•Document ID: 10127403
Service Bulletin/Repair Instructions
FUEL SYSTEM, DIESEL; ELECTRICAL SYSTEM; ENGINE
Mfr Comm. #:
17-2237
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some 2016 F-Super Duty/F-650/750 vehicles equipped with a 6.7L diesel engine or 2016 Transit vehicles equipped with a 3.2L diesel engine may exhibit an illuminated MIL with DTCs P24AE, P24B1, P24DA, P24C6 and/or P24C7 stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
Associated Products (8)
2016 Ford F-150 2016 Ford F-250 2016 Ford F-350 2016 Ford F-450 2016 Ford F-550 2016 Ford F-650 2016 Ford F-750 2016 Ford Transit
Associated Documents
- Download MC-10127403-0001.pdf↗
November 7, 2017•Document ID: 10127408
Service Bulletin/Repair Instructions
EQUIPMENT; ENGINE; POWER TRAIN
Mfr Comm. #:
SSM 46903
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
When replacing a 2015-2018 Transit 3.2L Duratorq-TDCi engine assembly or block, two new transmission locator dowel pins (W703519 or W718670) must be installed. This information is available in Workshop Manual, Section 303-01C. The parts catalog also specifies to order the dowels when ordering an engine. Failure to install dowels pins will prevent proper engine to transmission alignment resulting in a cracked flexplate and/or crankshaft position sensor damage. Per Warranty and Policy, damage resulting from an incomplete or improper repair is not warrantable.
Associated Products (4)
2018 Ford Transit 2017 Ford Transit 2016 Ford Transit 2015 Ford Transit
Associated Documents
- Download MC-10127408-0001.pdf↗
November 2, 2017•Document ID: 10127405
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
SSM 46900
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
Associated Products (202)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford E-250 2017 Ford E-350 2017 Ford E-450 2017 Ford Edge 2017 Ford Escape+ 182 more
Associated Documents
- Download MC-10127405-0001.pdf↗
October 30, 2017•Document ID: 10125088
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); FUEL SYSTEM, DIESEL
Mfr Comm. #:
SSM 46890
Date Added:
December 14, 2017
Manufacturer:
FORD
Summary
Some 2017 F-Super Duty/2016-2017 F650-750 equipped with 6.7L diesel engines and 2015-2017 Transit equipped with 3.2L diesel engines may exhibit a MIL on with diagnostic trouble code (DTC) P206C stored in powertrain control module(PCM). This may be due to incorrect diesel exhaust fluid (DEF) concentration. Prior to performing Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test RJ, ensure DEF concentration is checked using Central Tools Refractometer tool number CEN3R201 and if DEF contamination is suspected use the Rotunda Hydrocarbon Test Kit tool number 328-480508.
Associated Products (8)
2017 Ford F-150 2017 Ford F-650 2017 Ford F-750 2017 Ford Transit 2016 Ford F-650 2016 Ford F-750 2016 Ford Transit 2015 Ford Transit
Associated Documents
- Download MC-10125088-0001.pdf↗
October 30, 2017•Document ID: 10125087
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
SSM 46889
Date Added:
December 14, 2017
Manufacturer:
FORD
Summary
Some 2015-2018 Transit vehicles may have unique accessory drive noise characteristics. Engineering review of warranty returned belt tensioners has not identified an out of specification part, nor have abnormal sounds been recreated during on-vehicle evaluations with warranty returned tensioners. Before attempting a repair for an accessory drive system noise, compare the sound to a like Transit vehicle in similar RPM and temperature conditions. If the sound is not characteristic, use chassis ears to help isolate the source of the noise. If tensioner replacement is deemed necessary, use the Report a Vehicle Concern link at the bottom of the vehicle's OASIS screen and submit a detailed Global Concern Report highlighting the specific conditions when the noise was observed.
Associated Products (4)
2018 Ford Transit 2017 Ford Transit 2016 Ford Transit 2015 Ford Transit
Associated Documents
- Download MC-10125087-0001.pdf↗
October 6, 2017•Document ID: 10125079
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 46861
Date Added:
December 14, 2017
Manufacturer:
FORD
Summary
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. To recover the screen, perform any one of the following actions: touch the SYNC screen anywhere outside the vehicle image pop-up box, safely shift the vehicle into and out of reverse, or perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). If this does not resolve the concern, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
Associated Products (42)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect+ 22 more
Associated Documents
- Download MC-10125079-0001.pdf↗
October 6, 2017•Document ID: 10125078
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
SSM 46860
Date Added:
December 14, 2017
Manufacturer:
LINCOLN
Summary
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Associated Products (57)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer+ 37 more
Associated Documents
- Download MC-10125078-0001.pdf↗
September 28, 2017•Document ID: 10119684
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
SSM 46848
Date Added:
October 21, 2017
Manufacturer:
FORD
Summary
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC 3 software upgrades to support these apps are not currently available, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
Associated Products (34)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Focus 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator 2016 Ford C-Max 2016 Ford Edge 2016 Ford Escape+ 14 more
Associated Documents
- Download MC-10119684-0001.pdf↗
September 21, 2017•Document ID: 10119678
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
SSM 46834
Date Added:
October 21, 2017
Manufacturer:
LINCOLN
Summary
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (37)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator+ 17 more
Associated Documents
- Download MC-10119678-0001.pdf↗
September 18, 2017•Document ID: 10119675
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ENGINE
Mfr Comm. #:
SSM 46824
Date Added:
October 21, 2017
Manufacturer:
FORD
Summary
Some 2013-2017 F-Super Duty/2015-2017 Transit/2016-2017 F650-750 vehicles equipped with a diesel engine may exhibit DTC P207F and/or P20EE (Reductant Quality Performance) in the powertrain control module (PCM). When repairing DTC P207F or P20EE, refer to the online version of the powertrain control/emission diagnostic (PC/ED) manual for the latest diagnostics. The pinpoint test RD and diagnostic trouble code chart have been updated in section 4 and 5 for DTC P207F and P20EE.
Associated Products (3)
2017 Ford Transit 2016 Ford Transit 2015 Ford Transit
Associated Documents
- Download MC-10119675-0001.pdf↗
September 18, 2017•Document ID: 10119674
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SSM 46823
Date Added:
October 21, 2017
Manufacturer:
FORD
Summary
2015-2018 Transit vehicles equipped with dual rear wheels (DRWs) have a high mount rear marker lamp that does not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01.
Associated Products (3)
2017 Ford Transit 2016 Ford Transit 2015 Ford Transit
Associated Documents
- Download MC-10119674-0001.pdf↗
September 13, 2017•Document ID: 10119669
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
SSM 46813
Date Added:
October 21, 2017
Manufacturer:
LINCOLN
Summary
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor OASIS for updates.
Associated Products (34)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Focus 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator 2016 Ford C-Max 2016 Ford Edge 2016 Ford Escape+ 14 more
Associated Documents
- Download MC-10119669-0001.pdf↗

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