Ford Transit Connect Complaints (2010)

42 consumer complaints on file.

#11649597March 20, 2025
SERVICE BRAKES, ENGINE, POWER TRAIN
After placing vehicle in Park, vehicle rolled away and destroyed my mailbox. Luckily I was able to stop it inches away from neighbors car. There is a recall for other years, but none for this year. The vehicle has not been inspected by a dealer yet, however, after talking to the dealership service department, it is a common problem and would cost a lot to repair
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11578744March 21, 2024
STRUCTURE
The contact owns a 2010 Ford Transit Connect. The contact stated that while driving approximately 30 MPH, the vehicle drover over the pump in the road and both the front driver's side and front passenger side wheel exterior fender flares along with the front grill had dislodged from the vehicle. Upon inspection, the contact discovered that the plastic clips attaching the parts to the body of the vehicle had failed. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523294May 22, 2023
POWER TRAIN
The car can roll/move after the automatic transmission has been put in PARK. There are no warnings or indication of a problem and the ignition key can be removed after the transmission is in PARK. But the car can roll away and injure people or damage property if the emergency brake is not engaged. The transmission shift linkage has been examined and it appears to be fine, with no slop or mis-adjustment, and the linkage bushing (that is the subject of a recall of several other Fords of other model years) seems to be fine and not deteriorated. So, it's not the same problematic part but the vehicle roll away risk and danger to people and property is the same. This problem happens every time the vehicle is put in PARK and been independently verified by the vehicle service maintenance department of Somerset County of the State of New Jersey. This problem has been reported to Ford Motor Company and is documented as Case # CAS42939534.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436548October 13, 2021
POWER TRAIN
When I put my TC in park at work this morning it rolled forward. I found it odd so put the vehicle in reverse, applied the brake, put it in park, released the brake, and it again rolled. I applied the parking brake, opened the door and put my left foot on the ground to try to roll it myself. Although I was satisfied it would stay put with the parking brake applied, I moved to a parking space at the outside edge of the lot with a slight down-grade and a curb, and parked with the rear tires against the curb and applied the brake. When I arrived at my desk I did an internet search about this new problem and came across information about a recall for this problem in Ford Transit Connects, however my year is not included. This worries me as I now have a known problem but cannot get it fixed under recall because owners in my vehicle's age group apparently have not experienced this or just figured it was too expensive to fix, or do not keep there vehicle as long as I have. Is there any way to remedy this? My husband and I bought this vehicle new in 2010 and have had very few problems with it, and to now have this major problem that is known with others is troubling. How many more are out there with this same problem?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419264June 1, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2010 Ford Transit Connect 120,000 miles Pulled driver door (electric lock) latch handle to exit vehicle. Upon pulling the door latch handle a very loud buzz lasting for approximately 1 to 2 seconds came from the driver door. I remained in the vehicle and closed the driver door and pressed the door lock mechanism and all doors locked. I then pulled on the driver door latch handle to unlock the doors which resulted in the same loud buzz from the driver's door. I exited the vehicle and locked it using the key fob. Upon returning to the vehicle I unlocked it using the key fob and again a very loud buzz came from the driver door. It was apparent this loud buzz only emanated when the automatic door locks were commanded unlocked, no noise while moving to the locked position. I entered the vehicle to drive home, all doors locked automatically as designed. After parking I pulled on the driver door latch to open the door. No loud buzz, however the latch did not release and the door would not open. The interior door latch lever now offered resistance, which is abnormal. I lowered the driver door window and tried, unsuccessfully, to open the door from the outside. I also tried unlocking the driver door using the key fob to unlock/lock repeatedly, also unsuccessful. I exited the vehicle by climbing to the front passenger side. I then used the key in the driver door lock. Door still wouldn't unlock. Disconnected the battery cable to rule out the possibility the door locking mechanism was still energized. Still could not unlatch and open the driver door. There is likely a mechanical malfunction in the driver door automatic locking mechanism. Thankfully the inability to exit the vehicle was merely an aggravation. Obviously the same cannot be said if circumstances were such that a hasty vehicle exit was required. Dealer has not been notified about this trouble - vehicle is no longer under warranty and I have zero confidence in this dealerships' service department.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282149November 25, 2019
STRUCTURE:BODY
THE CENTER MOUNTING OF THE FRAME HAS RUSTED SO BAD IT BROKE AND I HAD VERY UNSTABLE STEERING. THE ENGINE SITS OVER THIS AREA. VEHICLE IS ONLY 9 YEARS OLD AND IN EXCELLENT CONDITION. I HAVE INCLUDED PICTURES. THE VEHICLE IS UNSAFE TO DRIVE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170405January 16, 2019
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. WHILE DRIVING, THE FRONT DRIVER'S DOOR AND SLIDING DOOR ERRONEOUSLY LOCKED. WHILE THE DOORS WERE LOCKED, THE INSTRUMENT PANEL INDICATED THAT THE DOORS WERE UNLOCKED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (ADVANTAGE FORD, 1031 CENTRAL AVE, DUARTE, CA) WERE NOTIFIED. THE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132740October 1, 2018
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR WOULD NOT OPEN. AS A RESULT, THE CONTACT HAD TO CLIMB OVER THE EMERGENCY BRAKE AND EXIT THROUGH THE PASSENGER DOOR. THE CONTACT, AN INDEPENDENT MECHANIC, STATED THAT THE GENERIC ELECTRONIC MODULE THAT CONTROLLED ALL OF THE LOCKING MECHANISMS IN THE VEHICLE FAILED TO LOCK AND UNLOCK ON MORE THAN ONE OCCASION WHILE INSIDE OR OUTSIDE OF THE VEHICLE. FURTHERMORE, BOTH OF THE REAR SLIDING DOORS EXPERIENCED INTERMITTENT FAILURES. A DEALER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121071August 20, 2018
SERVICE BRAKES, STEERING
VEHICLE WAS INVOLVED A TRAFFIC ACCIDENT ON JULY 16,2018 AND A CONTRIBUTING WAS A WORN BRAKE SYSTEM BY MY EMPLOYER'S VEHICLE. THE BRAKE SYSTEM NEEDED REPAIRS AND IT WAS BROUGHT SUPERVISIONS ATTENTION ON SEVERAL OCCASIONS. I WAS TERMINATED BECAUSE OF THEIR VEHICLE BEING UNSAFE. THE COMPANY THAT OWNS THIS VEHICLE IS IOCAFANO'S CATERING SERVICE AT 1739 SAM RITTENBERG BLVD.THE VEHICLE WAS TRAVELING TOWARD I-95 HEADED TO SAVANNAH GEORGIA FOR A FOOD DELIVERY WHEN IT WAS INVOLVED IN A REAR END COLLISON.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11112024July 17, 2018
UNKNOWN OR OTHER
THE VEHICLE HAS A VERY LOUD HUMMING NOISE COMING FROM THE FRONT END. I INSTALLED BALANCED BRAND NEW TIRES, CAR DOES NOT PULL TO ONE SIDE OR THE OTHER. TURN SLIGHTLY TO THE LEFT AND THE NOISE DISAPPEARS. ONCE THE WHEEL IS STRAIGHT THE NOISE COMES BACK VERY LOUD..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065799January 30, 2018
STEERING
OVER THE YEARS, THE STEERING WHEEL HAS BECOME LOSE TO THE POINT THAT THERE IS ALMOST 3/4" OF PLAY AT THE OUTER EDGE. THE STEERING WHEEL DOES NOT STAY ON A FLAT PLANE. THIS CONDITION OCCURS AT ALL TIMES. IT MATTERS NOT IF THE ENGINE IS RUNNING, OR IF I AM IN MOTION, TURNING, OR BREAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005279July 14, 2017
ELECTRICAL SYSTEM
THE POWER DOOR ACTUATOR STOPS WORKING OR WORKS BUT HAS A STRANGE GRINDING SOUND. THE POWER DOOR LOCK WILL REMAIN LOCKED, CANNOT BE UNLOCKED MANUALLY, AND REQUIRES THE KEY FOB UNLOCK TO EXIT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985576May 14, 2017
STEERING, UNKNOWN OR OTHER
CAR RAN INTO GUARD RAILS ON SIDE OF ROAD TURNED I QUARTER OVER HAD TO BE TOTALED IT MAY BECAUSE OF HALF SHAFTS MADE IN TURKEY THAT WERE LEMONS. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10978748April 17, 2017
ENGINE, POWER TRAIN
TRUCK WILL ROLL WHEN PARKED. LUCKILY I HAVE A GOOD EMERGENCY BRAKE. TRUCK WAS STATIONARY ON LEVEL STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947648January 25, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
IT WAS APRIL 2016 WHEN MY CAR STARTED RUNNING ERRATICALLY (LOSE POWER, ADD POWER) AND I INSTANTLY TOOK IT IN. IT WAS DIAGNOSED WITH "RUSTY" PLUGS AND COIL; REPLACED FOR $845 AND AT 33,310 MILES. NEXT TIME I DROVE IT, ROUGH, AND HIGH THEN LOW POWER. IT "DROVE" ITSELF, SURGING AT A HIGH RATE OF SPEED, THEN STALLING. VERY SCARY. THE DEALER'S DIAGNOSIS? THE WINDSHIELD WASHER NOZZLE GASKETS HAD NOT BEEN INSTALLED, SO THEY "LEAKED" DOWNHILL ONTO THE ENGINE. APPARENTLY, FORD KNEW OR CAME TO KNOW THIS WAS A PROBLEM WITH MANY TCS, BUT THEY CHOSE NOT TO INFORM BUYERS. THE GASKETS COST $69.50. WITHOUT THIS KNOWLEDGE AND HAVING IMPROPERLY INSTALLED GASKETS, I PAID $845.15 PLUS $971.13. AT 33,402 MILES. YES IT TICKS ME OFF; I AM A DISABLED SENIOR AND I NEED THIS CAR FOR MY DOGS AND MY DISABILITY SCOOTER. BOO ON FORD. AND INDEED, WHEN I WAS POINTED UPHILL PARKING IN A PARKING LOT, MY CAR SURGED - HEADED STRAIGHT FOR A CAR. THANK GOODNESS I WAS HEADED UPHILL AND WAS ABLE TO STOP THE VEHICLE ... AFTER HAVING PAID $845.15 BEFORE REALIZING THE PROBLEM WAS NOT FIXED AND ADDING THE ADDITIONAL $971.13 BEGINNING THE NEXT DAY. (IF ANYONE NEEDS THEM I CAN TAKE DOCS TO STORE TO SCAN AND UPLOAD.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933849December 8, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE DOOR LOCK ACTUATOR FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,000. UPDATED 01/27/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862490May 2, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHEN ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER SIDE DOOR FAILED TO UNLOCK UTILIZING THE KEY FOB OR THE HANDLE. THE CONTACT HAD TO EXIT THE VEHICLE UTILIZING THE PASSENGER SIDE DOOR. THE CONTACT CALLED THE DEALER AND WAS NOTIFIED THAT THERE WERE NO RECALLS ON THE DOOR LOCK ACTUATOR. THE VEHICLE WAS DRIVEN THEN TO AN INDEPENDENT MECHANIC THAT REPLACED THE DOOR LOCK ACTUATOR. THE FAILED OCCURRED ON TWENTY-FIVE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 216,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750049August 20, 2015
SERVICE BRAKES
WHILE DRIVING ON DRY STREET AT 35-40 MPH HAD CAR IN FRONT OF ME COME TO A SUDDEN STOP. I APPLIED BRAKES AND THEY DID NOT STOP CAR. PEDAL FELT HARD AND THERE WAS NO ACTIVATION OF ABS. STEERED VAN TOWARDS CURB AND REACHED FOR EMERGENCY BRAKE BUT STRUCK REAR OF OTHER VEHICLE. NO SKID MARKS. EXTENSIVE DAMAGE TO VAN. INSURANCE COMPANY TOTALED VEHICLE. STATE SAFETY INSPECTION WAS CURRENT AND BRAKES HAD BEEN CHECKED BY A MECHANIC WITHIN THE LAST FEW MONTHS. HAVE HAD PRIOR ISSUES WITH BRAKE WEAR. HAD TO REPLACE FIRST SET OF BRAKES AT ABOUT 8000 MIKES. DEALER STATES THAT IT WAS "NORMAL WEAR AND TEAR". HAVE ALSO HAD ISSUES WITH FUSES FOR ELECTRIC WINDOWS BLOWING AND SIGNAL AND BRAKE LIGHT BULBS FAILING CONSTANTLY. ALL OCCUPANTS WERE RESTRAINED BUT 13 YEAR OLD FEMALE IN REAR SEAT STRUCK HEAD ON B POST AND SUFFERED CONCUSSION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10689601February 20, 2015
VISIBILITY/WIPER
WHEN IT GETS COLD OUT DOORS THE WINDSHIELD WASHER WILL NOT WORK. I HAVE HAD IT IN TO DONLEY FORD AND THEY PUT -20 WASHER FLUID IN BUT IT STILL WILL NOT WORK. I HAVE TROUBLE SEEING WITH ALL THE SALT IN THE FRONT WINDOW. IS THERE A DESIGN FLAW ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574357March 24, 2014
ELECTRICAL SYSTEM
VEHICLE COOLING FAN INOPERATIVE, DUE TO BLOWING FUSES. FOUND RESISTOR AND HARNESS BURNT. REPLACED COOLING FAN ASSEMBLY AND IT HAPPENED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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