Ford Transit Connect Complaints (2010)

42 consumer complaints on file.

#10561599January 27, 2014
VISIBILITY/WIPER
WHILE SITTING A TRAFFIC LIGHT, THE DEFOGGER WAS TURNED ON AND THE REAR WIPER /WASHER WAS ALSO TURNED ON TO CLEAN THE REAR WINDOWS. THE RIGHT WINDOW BLEW OUTWARD IN THE CENTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561600January 27, 2014
VISIBILITY/WIPER
TURNED ON THE WIPER AND WASHER FOR THE REAR WINDOWS AND THE LEFT WINDOW BLEW OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555041December 6, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ACCELERATOR FAILED TO RESPOND TO ACCELERATION ATTEMPTS AND THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE CONTACT ALSO MENTIONED THAT THE TEMPERATURE GAUGE INDICATED THAT THE ENGINE WAS OVERHEATING. THE VEHICLE WAS TOWED TO A DEALER WHERE THE MECHANIC STATED THAT THE WINDSHIELD GASKET AND THREE COILS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537654September 3, 2013
POWER TRAIN
2010 FORD TRANSIT. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE. *SMD WHEN THE CONSUMER PULLED OVER, THE TRANSMISSION LOCKED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523784July 8, 2013
VISIBILITY/WIPER
THE INCIDENT IS THAT THE VEHICLE IS POORLY MADE. BODY WISE. WITHIN THE FIRST WEEK I REPLACED THE RIGHT WINDSHIELD WIPER. WITHIN 90 I HAD REPLACED BOTH OF THEM. AT 19,000 MILES I NEEDED BRAKES. I HAVE 85,000 MILES AND HAVE HAD 4 SETS OF BRAKES. I HAVE HAD TO REPLACE 3 OF THE 4 DOOR LOCK MOTORS AT THE COST OF $500.00 EACH AND STILL THE DOORS DO NOT LOCK OR UNLOCK AS THEY DID THE DAY I BOUGHT IT. I HAVE REPLACE 3 OF THE 4 TIRE SENSORS AND STILL HAVE PROBLEMS WITH IDIOT LIGHT. I HAVE REPLACED THE PASSENGER SIDE TAIL LIGHTING SYSTEM NOT ONCE BUT TWICE. HAD THE HEADLIGHTS FIXED. THE RUBBER AROUND THE DRIVERS DOOR HAS COME LOOSE WITHIN THE FIRST YEAR, AND I CAN SEE LIGHT OUT THE FLOOR IN THE BACKSEAT BEHIND THE DRIVER AND HAVE SINCE I BOUGHT IT. I FOUND THE PROBLEM THE FIRST TIME I CLEANED THE INTERIOR. GUESS DOOR IS NOT SEALED OR SOMETHING. I SPOKE WITH THE LOCAL CHARLON FORD WHERE I BOUGHT THE VEHICLE AND THEY ARE NOT THE LEAST BIT INTERESTED IN EVEN TALKING WITH ME ABOUT THESE PROBLEMS. I EVEN TRIED TO TRADE IT IN AND WAS TOLD THE VEHICLE WAS SO NEW THERE WAS NO RESALE VALUE BASIS AT THAT TIME. NOW THE COOLING SYSTEM FUSES ARE BURNING OUT AND I AM TOLD BY FORD IN MOJAVE THERE WAS A TSB, BUT I HAVE YET TO BE NOTIFIED. THE VEHICLE IS CUTE, EASY TO DRIVE OTHER THAN IN THE WIND, BUT!!!!!!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521958June 26, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE INTERIOR DOOR HANDLE WOULD NOT FUNCTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 88,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519739June 13, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
MY INITIAL PROBLEM WAS TRACTION CONTROL. IF YOU SLIP COMING OUT OF A DRIVEWAY AND YOU HIT GRAVEL, MUD, SNOW, RAIN YOUR TRACTION CONTROL WILL STOP YOU IN THE MIDDLE OF THE STREET AND YOU CANNOT DRIVE. KIND OF A PROBLEM WITH CARS COMING RIGHT AT YOU. PROBLEM 2 IS THAT THIS SEEMS TO ALSO AFFECT THE WHEEL BEARINGS AND CAUSE PREMATURE FAILURE. I AM GOING ON MY SECOND REPLACEMENT AT 72,000 MILES. PROBLEM 3 IS THAT WHEN THE WHEEL BEARINGS FAIL THEY WEAR ON YOUR ROTORS AND I AM NOW ALSO NEEDING TO REPLACE THOSE ALSO. I CERTAINLY HOPE THAT THIS GETS ADDRESSED SOON. THIS VEHICLE IS NOT ONLY A SAFETY HAZARD IT IS ALSO A MONEY PIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503164March 15, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE TRANSMISSION DOWNSHIFTED INTO SECOND GEAR WHILE DRIVING AT 65 MPH. THE CONTACT ALSO STATED THAT THE RPM INCREASED, THE VEHICLE JERKED, AND BECAME DIFFICULT TO CONTROL. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL FUNCTION. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES AND WAS TAKEN TO THE DEALER WHERE THE THROTTLE BODY AND ACCELERATOR RELAY WAS REPLACED AND THE ENGINE WAS REBUILT BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 79,645.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488141December 12, 2012
ENGINE, STRUCTURE:BODY
THE VEHICLE WAS PARKED IN A SECURITY ENCLOSURE BY EARLY EVENING ON SATURDAY SEPT. 29. AT APPROXIMATELY 1:30 AM ON SUNDAY MORNING, A NEIGHBOR LIVING ADJACENT TO OUR OFFICE FACILITY CALLED 911 REPORTING THAT THE VEHICLE WAS ON FIRE. SACRAMENTO METRO FIRE RESPONDED AND PUT OUT THE FLAMES. A FIRE INVESTIGATOR WAS CALLED OUT TO LOOK AT THE SCENE. IT WAS THE INVESTIGATOR,S OPINION THAT THE FIRE WAS NOT ARSON RELATED AS THERE WERE 3 OTHER COMPANY VEHICLES PARKED IN VERY CLOSE PROXIMITY AND WERE NOT THEMSELVES DAMAGED BY SEPARATE INCIDENTS OF FIRE. NO FORENSIC INVESTIGATION WAS PURSUED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10482135October 24, 2012
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS IN THE SNOW, THE VEHICLE STALLED DUE TO THE TRACTION CONTROL INDEPENDENTLY ASSUMING THE VEHICLE WAS SLIPPING. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478335October 2, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE WINDSHIELD FAILED WHILE DRIVING IN RAINY WEATHER. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE 2010 FORD TRANSIT CONNECT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V374000 (VISIBILITY: WINDSHIELD WIPER/WASHER) AND DENIED ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469084August 3, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE KEYLESS ENTRY FOB FAILED. THE CONTACT HAD TO USE THE KEY TO MANUALLY OPEN THE DOORS AND START THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY WERE UNABLE TO CORRECT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447753February 13, 2012
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
TRACTION CONTROL SYSTEM (TCS) HAS CAUSED VEHICLE TO STOP IN TRAFFIC WHILE DRIVING UP STEEP GRADE IN SNOW OR WET/MUDDY ROAD. UNABLE TO RECOVER TRACTION AND NO METHOD TO TURN OFF TCS. VEH MUST BE BACKED OFF HILL IN NEUTRAL. VEH NOW SITTING ON SIDE OF ROAD, WAITING FOR SPRING SUN TO RECOVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445843January 30, 2012
ELECTRICAL SYSTEM
AFTER THE VEHICLE SAT FOR AN UNKNOWN PERIOD OF TIME, ATTEMPTS TO RE-START THE VEHICLE FAILED DUE TO THE APPARENT LOSS OF PROGRAMMING IN THE PCM MODULES. FORD HAS RECOGNIZED THIS ISSUE BY APPARENTLY A TSB, PER THE DEALER, THAT THE VEHICLE MUST BE STARTED EVERY 15 DAYS OR THIS MAY HAPPEN. AT NO TIME WAS THIS ISSUE RELAYED ON ANY LEVEL TO THE END-USER OF THE VEHICLE, YET, FORD EXPECTS THE END-USER OF THE VEHICLE TO ABSORB THE COST OF RE-PROGRAMMING. I FEEL STRONGLY THAT AS THIS IS A RECOGNIZED ISSUE THAT UPON THE FIRST TROUBLE CALL SHOULD BE COMPENSATED BY FORD. FURTHERMORE I FEEL THAT FORD SHOULD BE INFORMING THE CONSUMER OF THIS ISSUE. TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438939December 7, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT WAS DRIVING 50 MPH WHEN A RUMBLING NOISE WAS HEARD FROM THE FRONT TIRES . IN ADDITION, THE VEHICLE WOULD SQUEAL ABNORMALLY WHEN BRAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT BOTH FRONT ROTORS AND BRAKES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 1000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407005June 15, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE FRONT BRAKES WERE WORN PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE BRAKES AND ROTORS. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 28,000. THE APPROXIMATE FAILURE MILEAGE WAS 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395373April 9, 2011
EXTERIOR LIGHTING
LANE CHANGE TURN SIGNAL. FORD HAS VEHICLES WITH THE LANCE CHANGE SIGNAL, WHERE WHEN TAPPING THE TURN SIGNAL HANDLE, THE SIGNAL FLASHES 3 TIMES. IN WISCONSIN AND I ASSUME ALL STATES, THE LAW STATES THAT ONE MUST INDICATE IN ADVANCE THE INTENT OF LANE CHANGE OR TURN AND CONTINUE SIGNAL UNTIL COMPLETED. THREE FLASHES DOES NOT PROVIDE ADEQUATE WARNING. SHOULD BE 6-8 FLASHES. CONTACTED FORD CUSTOMER SERVICE AND DEALER. NO WAY TO ADJUST THE NUMBER OF FLASHES, AND CUSTOMER SERVICE SAYS AS LONG AS WORKING ACCORDING TO SPECS, THAT IS ALL THAT MATTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393705March 30, 2011
SERVICE BRAKES, AIR, SUSPENSION, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THE STARTER WAS REPLACED. LATER, THE CONTACT HEARD AN UNUSUAL NOISE FROM THE FRONT END THAT PERSISTED FOR SEVERAL WEEKS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FRONT BRAKES AND CALIBERS WERE REPLACED AT 21000 MILES. THE VEHICLE THEN BEGAN TO EXHIBIT AN ABNORMAL HUMMING AND WAS TAKEN BACK TO THE DEALER WHERE BOTH FRONT BEARINGS AND HUBS WERE REPLACED AT 27000 MILES BUT THE NOISE PERSISTED. THE DEALER THEN REPLACED BOTH REAR BEARINGS AND HUBS, TEST DROVE AND REPLACED THE AIR BRAKE SYSTEM SENSORS AND RELEASED THE VEHICLE TO THE CONTACT. THE CONTACT STATED THAT LATER WHILE THE VEHICLE WAS PARKED, HE NOTICED ANTI-FREEZE ABNORMALLY LEAKING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE COOLANT HOSE WAS REPLACED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 31,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392200March 19, 2011
SERVICE BRAKES, AIR
FRONT BRAKE PADS COMPLETELY WORN DOWN TO THE METAL AT 5000 MILES. REAR BRAKES DEALER MECHANIC FIRST TOLD ME HAD 15% LEFT, THEN THEY "REINSPECTED" AND SAID THEY HAD 50% LEFT AND WERE "FINE" AFTER I COMPLAINED. DEALER FINALLY REPLACED FRONT BRAKES UNDER WARRANTY, AFTER FIRST TELLING ME WERE "NORMAL" WEAR AND TEAR AND THUS WERE NOT COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383224February 18, 2011
SERVICE BRAKES, HYDRAULIC
PREMATURE BREAK WEAR...FRONT BREAKS NEEDED TO BE REPLACED AT JUST UNDER 30,000 MILES INCLUDING NEED FOR NEW ROTORS. AT 39800, TOLD BY DEALERSHIP THAT FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED AGAIN. FORD IS SAYING THERE IS A PROBLEM WITH PREMATURE BREAK WEAR, BUT THIS IS VERY, VERY DANGEROUS AND COULD RESULT IN BRAKE FAILURE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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