Ford Freestar Complaints

2,533 consumer complaints on file.

#10331511May 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE BACKING FROM A PARKING SPACE, WITH NO WARNING, MY VAN JUST STOP MOVING. I COULD NOT MOVE BACK OR GO FORWARD. MECHANIC EXPLAINED THAT THERE WAS A MAJOR FAILURE IN THE TORQUE CONVERTER. WHEN HE DROP THE TRANSMISSION OIL PAN IT WAS FULL OF METAL SHAVINGS. WE HAD TO PURCHASE A NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331630May 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED IN 2005 FORD FREESTAR. VEHICLE HAS 66,000 MILES. WHILE DRIVING ON INTERSTATE, TRANSMISSION SLIPPED AND FAILED. NO WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331367May 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING UPHILL AT SPEEDS OF 15 MPH, THE VEHICLE BECAME STUCK IN NEUTRAL. THE DEALER ADVISED THE FAILURE WAS DUE TO TRANSMISSION FLUID CONTAMINATION. THE TRANSMISSION FLUID SOLENOIDS AND FUEL PUMP WERE REPLACED. THE FAILURE RECURRED WITHIN ONE YEAR AND THE CONTACT WAS UNABLE TO SHIFT THE GEAR SHIFT SELECTOR IN DRIVE OR REVERSE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY AGAIN, FOUND TRANSMISSION FLUID CONTAMINATION AND THE EXACT REPAIRS WERE PERFORMED FROM THE PREVIOUS YEAR. THE FAILURE DID NOT PERSIST HOWEVER; THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RECUR. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 106,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331361May 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL- THE CONTACT OWNS A 2004 FORD FREE START. HE EXPERIENCE TRANSMISSION FAILURE THREE TIMES. ONCE WHILE DRIVING UP HILL AT 15MPH THE GEAR STUCK IN NEUTRAL, ONE A YEAR LATER THE THE GEAR WILL NOT CHANGE INTO DRIVE, OR REVERSE. THE VEHICLE WAS TOWED TO THE GARAGE TWICE. THE DIAGNOSE LOCATED THE TRANSMISSION OIL CONTAMINATED. THE GARAGE REPLACED THE TRANSMISSION FLUID, SOLENOIDS, AND THE GAS PUMP. THE REPAIR CORRECTED THE FAILURE; HOWEVER HE FEELS THAT HE COULD EXPERIENCE THE FAILURE AGAIN. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 106,050. LI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331229May 19, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
MY 2004 FREESTAR SUDDENLY QUIT RUNNING LAST WEEK. THERE WAS VERY LITTLE FORWARD POWER AND NO REVERSE POWER. IT ALSO BEGAN SITTING AND SPUTTERING TERRIBLY AND WOULD NOT START. I MADE IT TO THE EDGE OF TRAFFIC. IT HAD BEEN WET AND RAINY ALL WEEK. NOW THAT THE WEATHER IS DRY THE VAN STARTS. THIS IS AN ONGOING ISSUE. I HAVE ALREADY REPLACED THE TRANSMISSION ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330916May 17, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR COMPLETELY LOST POWER TO THE DRIVETRAIN WHILE TRAVELING IN A 45 MPH ZONE. THERE WAS NO WARNING LIGHT OR STRANGE NOISES COMING FROM THE VEHICLE PRIOR TO THE FAILURE. MY WIFE WAS LUCKY TO HAVE GOTTEN THE VEHICLE OUT OF TRAFFIC BEFORE SHE WAS REAR-ENDED WHICH WOULD HAVE OBVIOUSLY CAUSED SERIOUS INJURY. THE VEHICLE HAS ONLY 62,000 MILES ON IT AND THE VEHICLE HAS BEEN METICULOUSLY MAINTAINED, INCLUDING A TRANSMISSION FLUSH AT 42,000 MILES. FORD DEALERSHIP DIAGNOSED PROBLEM AND DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. THERE NUMEROUS COMPLAINTS OF TRANSMISSION FAILURE WITH THIS MAKE/MODEL WITH OTHER FORD OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330588May 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2005 FORD FREESTAR THAT I RECENTLY PURCHASED AT A USED CAR DEALERSHIP 6 MONTHS AGO. TODAY I WAS DRIVING ON INTERSTATE 75 IN PLANO, TX WHEN THE PROBLEM OCCURRED. I TRIED TO ACCELERATE AND THE RPM WENT UP AND THE TRANSMISSION DIED. I HAD TO CROSS LANES ON A VERY BUSY HIGHWAY AND COAST TO THE SIDE OF THE ROAD. THIS WAS VERY DANGEROUS AND I HAD CHILDREN IN THE CAR. I IMMEDIATELY DID SOME RESEARCH AND NOTICED THIS ISSUE IS A KNOWN PROBLEM WITH FORD FREESTAR MINI-VANS. SOMEONE NEEDS TO INVESTIGATE THIS ISSUE BEFORE LIVES ARE LOST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330449May 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING AT SPEEDS OF 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TORQUE CONVERTER WAS REPLACED. THE FAILURE MILEAGE WAS 61,326 AND THE CURRENT MILEAGE WAS 62,344.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329715May 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING DOWN THE INTERSTATE ON MY WAY TO WORK ONE MORNING GOING APPROXIMATELY 75 MPH WHEN SUDDENLY IN THE FAST LANE PASSING A CAR, MY MOTOR JUST REVS. I COAST TO THE EDGE OF THE ROAD AS SAFELY AS POSSIBLE (THIS WAS DURING 8:00AM RUSH HOUR TRAFFIC). THEN I WAS STRANDED THERE FOR OVER AN HOUR WAITING FOR MY BOSS TO COME PICK ME UP. LATER THAT AFTERNOON I HAD THE VAN TOWED TO A GARAGE AND HOOKED UP TO DIAGNOSTICS WHICH SAID THE TORQUE CONVERTER WAS OUT AND THEN TOWED HOME AT A COST OF $225. MY VAN WHICH I LOVED UP UNTIL THAT DAY IS SITTING AT MY HOUSE WAITING TO BE REPAIRED WHICH I CAN NOT AFFORD AT THIS TIME. IT MAKES ME SICK TO HAVE TO PAY THE CAR PAYMENT AND FIX IT TOO. AND BECAUSE THIS HAPPENED I MISSED THREE DAYS OF WORK AND NOW NO LONGER HAVE TRANSPORTATION TO AND FROM WORK, WHICH MAY TURN END UP HAVING MY BELOVED VAN REPOSESSED AND END UP LOSING MY JOB. I HOPE THEY GET THE RECALL OUT THERE ASAP SO I CAN GET THIS FIXED!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329178May 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 11YEAR OLD SON WAS WITH ME WHEN I WAS DRIVING MY 2004 FORD FREESTAR MINIVAN ON A INTERSTATE ROAD AT 40 MILES AN HOUR PERFECTLY FINE, WHEN I WENT TO ACCELERATE ON THE GAS PEDAL AND NOTHING HAPPEN I PRESSED THE PEDAL TO THE FLOOR AND THE MINIVAN WOULD NOT ACCELERATE THERE WAS NO WARNING ON THE DASH BOARD, NO WARNING SOUND, NOTHING TO WARN ME THAT THIS WOULD HAPPEN, I GLIDED TO A SAFE AREA AND TRIED DIFFERENT GEARS AND IT WOULDN'T GO IN ANY GEAR. I HAD IT IN THE DEALER 4 DAYS BEFORE THIS HAPPEN THEY DIDN'T SAY ANYTHING WAS WRONG. I HAD IT TOWED TO A FORD DEALER, IT TURNS OUT IT WAS THE TORQUE CONVERTER-POWER TRAIN-AUTOMATIC TRANSMISSION, MY MINIVAN HAD 76,000 MILES ON IT FOR THE DEALER FIX IT FOR $1,500 AS I READ ON THE INTERNET THIS HAS HAPPEN A LOT. I DON'T FEEL THIS VAN HAD THAT MANY MILES ON IT FOR A TRANSMISSION TO FAIL AND FAIL WITH OUT WARNING, MY SON AND I COULD HAVE BEEN SERIOUSLY HURT OR DIED, IT WAS VERY SCARY DANGEROUS NOT BEING ABLE TO ACCELERATE TO GET OFF THE ROAD OUT OF OTHER CARS WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328985May 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
TRANSMISSION FAILED AT 80 MPH IN THE MIDDLE OF I-85 IN ATLANTA, GA. THE CAR WAS HAULED GARAGE IN LAURENCVILLE, GA WHERE A NEW TRANSMISSION WAS INSTALLED AT GREAT EXPENSE. THE OLD TRANSMISSION WAS LEFT AT NOBODY'S GARAGE IN LAURENCEVILLE, GA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329055May 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION JUST GAVE OUT. NO PRIOR SYMPTOMS OR WARNING. I WAS DRIVING WITH MY FOOT ON THE GAS AND THE CAR FELT LIKE IT WENT INTO NEUTRAL. GOOD THING I WASN'T ON THE HIGHWAY BECAUSE WHAT IS MORE DANGEROUS THAN THE BRAKE NOT WORKING IS THE GAS NOT WORKING WHEN YOU ARE GOING ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328786May 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE STOPPED IN MIDDLE OF ROAD. ENGINE REVVED AND WOULD NOT GO INTO GEAR, FORWARD OR REVERSE. HAD TO HAVE TOWED HOME. MECHANIC SAYS ITS THE TORQUE CONVERTER. WE PREVIOUSLY HAD THE TRANSMISSION REBUILT BACK IN 2008 WHEN IT WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328596May 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 FORD FREESTAR. I RECENTLY HAD MY TRANSMISSION REPLACED AT 89,900 MILES. WE WERE ON THE HIGHWAY AT NIGHT TIME WITH AN 8 YEAR OLD AND 7 YEAR OLD WHEN THE VEHICLE JUST STARTED STOPPING. THERE NO WARNING LIGHTS THAT CAME ON FOR THE TRANSMISSION NO SIGNS. THE RPMS WOULD GO HIGH / VEHICLE WENT WOULD BARELY MOVE. IT WAS AWFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328689May 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR, 72,147 MILES. ENTERED HOV AND CAR CAME UP TO SPEED THEN RPMS INCREASED AND NO ENGAGEMENT OF TRANSMISSION. HAD TO AVOID TRAFFIC, COAST TO STOP. PUT VEHICLE IN PARK, THEN TRIED TO RE-ENGAGE TRANSMISSION. TRIED REV, D, 3, 2, AND ENGINE SEEMED TO ONLY BE IN NEUTRAL. STRANDED TWO HOURS DURING RUSH HOUR ON DC BELTWAY WAITING FOR TOW TRUCK. CAR AT REPAIR SHOP WAITING FOR ESTIMATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328712May 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328450May 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR - TRANSMISSION WENT OUT WITHOUT ANY WARNING - I WAS TURNING A CORNER AND HEARD A LOUD NOISE - THE CHECK TRANSAXLE LIGHT CAME ON AND I COULD NOT GET THE CAR TO MOVE - TOOK TO AUTO GARAGE AND THEY SAID THEY WOULD HAVE TO REPLACE BUT THAT THEY HAVE SEEN THIS OVER AND OVER WITH THE 04 FREESTAR. THIS WENT OUT IN THE MIDDLE OF AN INTERSECTION ON A BUSY STREET WITH MY 3 KIDS IN THE CAR. THIS IS A DANGEROUS PROBLEM THAT FORD SHOULD ADDRESS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328331May 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 FORD FREESTAR. WE ARE THE ORIGINAL OWNERS AND JUST YESTERDAY THE TRANSMISSION WENT OUT. WE WERE DRIVING AND ALL OF A SUDDEN THE CAR WOULD NOT SHIFT INTO GEAR. OUR VAN HAS 40,000 MILES ON IT. I'VE BEEN READING THAT THIS IS A COMMON PROBLEM WITH THESE VANS AND HOPE THAT FORD WILL DO SOMETHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328377May 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR: VEHICLE WOULD NOT GO INTO REVERSE ON MARCH 26 AND ALSO HAD PROBLEMS GOING FORWARD. VEHICLE WOULD NOT GO OVER 20 MPH. DID NOT DRIVE VEHICLE AFTER THIS EVENT AND HAD TOWED TO FORD DEALER ON APRIL 6. PCM WAS REPLACED. PICKED CAR UP ON APRIL 19. DELAY IN PICKUP DUE TO VACATION. A WEEK LATER (APRIL 26), SAME PROBLEM RETURNED AFTER DRIVING A TOTAL OF ABOUT 110 MILES. WHILE DRIVING IN TRAFFIC, VEHICLE DROPPED TO UNDER 20 MPH WITHOUT WARNING. VEHICLE FAILED AT A BUSY INTERSECTION. THIS WAS A FRIGHTENING EXPERIENCE AND THERE WAS A CHILD IN THE CAR. PCM WAS REPLACED A SECOND TIME. PICKED UP REPAIRED VEHICLE AT FORD DEALER ON MAY 1 AND ON THE WAY HOME FROM FORD DEALER, DROVE VEHICLE 18 MILES, WHEN VEHICLE FAILED AGAIN. VEHICLE SHUT DOWN IN TRAFFIC, NO POWER STEERING OR BRAKES AVAILABLE, BARELY MISSED HITTING A HOUSE. VEHICLE TOWED BACK TO FORD DEALER FOR 3RD TIME. VEHICLE WOULD NOT GO IN REVERSE WHEN UNLOADED FROM TOW TRUCK. WE WERE FORTUNATE THAT NO ONE GOT HURT IN EITHER OF THESE INCIDENTS AND WE ARE VERY CONCERNED THAT WE WILL NOT BE SO FORTUNATE THE NEXT TIME. WE ARE AFRAID TO DRIVE THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328249April 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR, GOING DOWN ROAD FINE, ENGINE REV, SPEED DECLINED AND WOULD NOT MOVE. TRANSMISSION LOCKED DUE TO BAD TORQUE CONVERTER. HAD TO REPLACE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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