Ford Freestar Complaints

2,533 consumer complaints on file.

#10396840April 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING AT 25 MILES PER HOUR AND I TURNED THE CORNER AND LOST ALL MOTIVE POWER. THE MOTOR RAN FINE BUT THE VAN HAD NO GEARS FORWARD OR REVERSE. THERE WAS NO INDICATION OF A PROBLEM, I DIDN'T SEE OR HEAR ANYTHING AND NO CHECK ENGINE LIGHT CAME ON. THIS IS THE FIRST TIME IT HAS HAPPENED. A MECHANIC TOLD ME THE TORQUE CONVERTER OUTPUT SHAFT WOULD NEED TO BE REPLACED AND THE TRANSMISSION REBUILT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396611April 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC AND DETERMINED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE FAILURE WAS NOT RECALL RELATED AND THEY WOULD NOT ASSIST WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 26,000. UPDATED 06/01/11*LJ UPDATED 07/08/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395915April 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 25-30 MPH WHEN THE VEHICLE EXPERIENCED A LOSS OF POWER. THE ACCELERATOR WAS ENGAGED YET THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS LATER TOWED TO A LOCAL MECHANIC SHOP WHERE SHE WAS ADVISED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED WITH A RE-MANUFACTURED TRANSMISSION FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 55,800 AND THE CURRENT MILEAGE WAS 55,942.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395721April 13, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING DOWN THE HIGHWAY AND THE TRANSMISSION JUST SUDDENLY WENT OUT. IT WAS LIKE THE VEHICLE WAS STUCK IN NEUTRAL. I HAVE NO POWER TO THE WHEELS; FORWARD OR REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395739April 13, 2011
ELECTRICAL SYSTEM, POWER TRAIN
REPEATED PROBLEMS WITH MOISTURE/RAIN GETTING INTO PCM(COMPUTER). CAR IS BACK AT TRANSMISSION SHOP AGAIN DUE TO CAR STALLING DURING BRAKING. I HAVE HAD FUEL PUMP/MODULE REPLACED IN ERROR, DUE TO FALSE CHECK ENGINE CODES DUE TO MOISTURE/RAIN GETTING INTO PCM, OWNER OF TRANSMISSION SAID ISSUE IS WITH WATER IN PCM CAUSING TORQUE CONVERTER TO ENGAGE DURING BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396318April 11, 2011
POWER TRAIN
WHILE TRAVELING ON I-94, GOING 70 MPH, I ATTEMPTED TO ACCELERATE AND THE VEHICLE DID NOT RESPOND. THE TRANSMISSION WAS COMPLETELY GONE. I HAD TO PULL OVER TO A SAFE LOCATION ON THE SIDE OF THE BUSY HIGHWAY WITHOUT THE USE OF A TRANSMISSION. MY HUSBAND AND 2 SMALL CHILDREN WERE IN THE VAN WITH ME AT THE TIME. IT WAS VERY UNNERVING AND DANGEROUS. WE HAD THE VAN TOWED TO A LOCAL FORD DEALERSHIP AND THEY STATED THAT IT NEEDED A NEW TORQUE CONVERTER. THEY QUOTED $1400 FOR THE REPAIR BUT WE WERE ABLE TO GET THEM DOWN TO $1100. THE VAN HAS ONLY 66000 MILES ON IT. THIS IS NOT ACCEPTABLE. FORD NEEDS TO RECOGNIZE THAT THIS IS COMMON PROBLEM AND A RECALL NEEDS TO BE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395384April 10, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE STOPPED HAVING ANY FORWARD AND VERY LIMITED BACKWARD POWER IN MY DRIVEWAY. THERE WAS NO WARNING AND THE VEHICLE HAD ONLY 23,000 MILES. THERE WAS NO WARNING OR PREVIOUS INDICATION OF A PROBLEM. NO TRANSMISSION LEAKS, THE FLUID WAS A NORMAL COLOR. THE TRANSMISSION HAD TO BE REBUILT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395257April 8, 2011
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT BOTH THE LEFT AND RIGHT SLIDING DOORS WHEN CLOSING DO NOT STOP OR OPEN WHEN AN OBJECT WAS BLOCKING IT. IF SOMEONE WAS IN THE PATH OF THE DOOR WHILE IT WAS CLOSING IT CONTINUED TO CLOSE, THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS NOTHING WRONG WITH THE DOORS AFTER THE MECHANIC INSPECTED THE SENSORS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 52,491.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394119April 4, 2011
POWER TRAIN
MY SON DROVE THE FREESTAR HOME THE NIGHT OF 3/20 AND STATED IT WAS RUNNING A BIT ROUGH. THE NEXT MORNING MY WIFE HAD A HARD TIME STARTING THE CARE TO DRIVE OUR DAUGHTER TO SCHOOL. ONCE SHE GOT THE VEHICLE STARTED AND BACKED IT OUT OF THE DRIVEWAY THE VEHICLE STALLED IN THE MIDDLE OF THE STREET AND WAS UNABLE TO RESTART. I HAD THE VEHICLE TOWED TO THE FORD DEALER AND WAS ACTUALLY ABLE TO START THE VAN BUT IT NOW HAD NO REVERSE. THE DEALER HAD THE VAN FOR 12 DAYS AND REPLACED THE PCM. WE GOT THE VAN BACK AND THE CHECK ENGINE LIGHT CAME ON IMMEDIATELY. THE DEALER NOW STATES THAT THE WIRING AND CONNECTORS TO THE PCM ARE ALL SOAKED AND THEY NEED TO BE DRIED AND CLEANED. AFTER DOING SOME RESEARCH IT APPEARS THAT THIS IS A KNOWN ISSUE WITH THE FREESTAR AND THAT I WAS QUITE LUCKY AS TO THE TIMING AND LOCATION OF THE VEHICLE WHEN IT FAILED. I TRULY BELIEVE THAT THIS DESIGN FLAW IN THIS VEHICLE NEEDS TO BE RESOLVED BY FORD PRIOR TO ANYONE GETTING INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393857March 31, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE WAS TAKING MY KIDS TO SCHOOL WHEN SHE PULLED OUT OF OUR DRIVE WAY AND DROVE ABOUT A 1/2 MILE AND THE CAR JUST STOPPED GOING FORWARD. SHE TRIED PUSHING THE GAS AND THEY ENGINE JUST REVS UP. LUCKILY A NEIGHBOR WAS COMING UP AND TOOK HER HOME. WE YOU START THE CAR IT WILL NOT GO INTO GEAR. IT WON'T GO IN DRIVE OR REVERSE. WE HAVE NOT HAD ANY TRANSMISSION PROBLEM UP UNTIL THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393865March 31, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
JANUARY 2010 10:30PM WHILE DRIVING WITH MY FAMILY (HUSBAND, 2 KIDS-7/9 YRS OLD) AT 40MPH UP A STEEP HILL, THE TRANSMISSION DROPPED OUT OF DRIVE AND WOULDN'T SHIFT. ALL THERE WAS PARKL. SINCE I WAS ON A HILL I WAS ABLE TO BACK THE CAR INTO SOMEONE'S DRIVEWAY AND WAIT FOR A TOW TRUCK. TOWED IT TO THE LOCAL FORD DEALER AND WAS TOLD I NEEDED A NEW TRANSMISSION, THAT THE CURRENT ONE WAS UNFIXABLE. I SPENT $3500 ON A NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393901March 31, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2005 FORD FREESTAR LTD MINIVAN HAS EXPERIENCED SUDDEN LOSS OF POWER SYMPTOMATIC OF A TRANSMISSION FAILURE, WHICH NO WARNING OR SIGNS OF A PENDING FAILURE. THIS OCCURRED WHILE MY WIFE WAS DRIVING, AND ALTHOUGH IT DID NOT RESULT IN AN ACCIDENT OR SERIOUS INCIDENT, IT COULD HAVE. THE VAN HAS BEEN TAKEN TO A LOCAL MECHANIC SHOP FOR DIAGNOSIS AND REPAIRS. THE SYMPTOMS EXPERIENCED SEEM VERY SIMILAR TO THOSE ARTICULATED BY OTHERS IN A PENDING NHTSA INVESTIGATION OF FAULTY TORQUE CONVERTER INPUT SHAFT SPLINES ON THIS MODEL YEAR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393733March 30, 2011
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION TORQUE CONVERTER FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392803March 24, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY LOST POWER ABNORMALLY WITH AN INCREASE IN ENGINE RPMS. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE HE WAS ADVISED THAT THE TORQUE CONVERTER, SHAFT AND A PUMP WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED FOR ALL COMPONENTS. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 146,000. UPDATED 05/24/11*LJ UPDATED 05/26/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392557March 23, 2011
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC
MY MINI VAN IS MAKING A WEIRD NOISE AND WHEN I DRIVE IT ON THE HIGHWAY THE STEERING WEAL SHAKES A LOT . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392656March 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING AT 35 MPH AND WENT TO SPEED UP COMING OUT OF TOWN. WHEN I WENT TO ACCELERATE, MY RPMS REVVED UPTO 5 AND MY SPEED DRASTICALLY DECLINED TO WHERE I HAD NO POWER AND COULD NOT GO IN DRIVE OR REVERSE. I HAD T CALL A TOW TRUCK TO TAKE VAN BACK TO TOWN. HAVE BEEN TOLD TORQUE CONVERTER IS BAD AND THAT TRANSMISSION NEEDS TO BE REPLACED. NO SIGNS OF ANYTHING LEADING UP TO THE CAR NOT DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392677March 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD SURGE FORWARD BETWEEN ONE AND TWO RPMS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE BALL BEARINGS AND HOSES. SIX DAYS LATER, WHILE ATTEMPTING TO DECELERATE, THE CONTACT NOTICED THAT THE CHECK ENGINE, BATTERY, AND OIL WARNING LIGHTS ILLUMINATED WHEN THE VEHICLE STALLED. SHE WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT STALLED AGAIN AND SHE WAS UNABLE TO PLACE THE VEHICLE IN REVERSE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH DETERMINED THAT THE TORQUE CONVERTER AND VACUUM HAD FAILED. THE VEHICLE WAS TOWED TO A DEALER. THE CURRENT AND FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392691March 23, 2011
LATCHES/LOCKS/LINKAGES
2004 FORD WINDSTAR INTERMITTENT PROBLEM WITH DRIVER'S SIDE PASSENGER DOOR AUTOMATIC RETRACTION FEATURE. AUTOMATIC DOOR WILL START TO CLOSE OR OPEN WHEN PASSENGERS ARE ENTERING OR EXITING VEHICLE AND WILL NOT RETRACT. ONCE DOOR OPEN WITH-OUT WARNING WHILE VEHICLE IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392695March 23, 2011
FUEL SYSTEM, GASOLINE
2004 FORD FREESTAR, WHILE DRIVING VEHICLE, SMELLED SOMETHING BURNING. PULLED INTO DRIVEWAY AND OBSERVED SMOKE FROM UNDER VEHICLE. FURTHER OBSERVED THAT UNDERCARRIAGE WAS SATURATED WITH A LIQUID. OBSERVED GASOLINE FLOWING FROM VEHICLE TANK AREA AND BELOW DRIVERS AREA AT UNDERCARRIAGE FROM GASOLINE LINES. VEHICLE DID NOT CATCH FIRE AND WAS TOWED TO FORD DEALER. FILED REPORT WITH FMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392289March 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR TRANSMISSION HAS GONE OUT AGAIN. SECOND TRANSMISSION TRANS WAS REPLACED BY FORD JUST AFTER WE BOUGHT IT. THIS IS THE SECOND TIME IT HAS LEFT US STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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